Willowdene Care Home

Very caring staff. If any issues are raised, then they are dealt with immediately. They are really good with residents who are very disabled. You just have to ask, and it's done as and when they can. No problem getting parked. Thank you Willowdene

However, I feel she was discharged too early (encouraged by the hospital social worker to have 2 weeks of carers left of her care package) - but was readmitted to hospital 2 weeks later! (Needed a tavi within a tavi.)

Willowdene Care Home provided exceptional care for my grandad, treating him with the utmost respect, dignity and compassion. The staff were kind, attentive and always went above and beyond to ensure his comfort. Knowing he was in such great hands gave us great peace of mind. He came home in such high spirits and back to the fun, caring, witty grandad he was before he was poorly. I highly recommend this home to everyone.

A very nice clean and very caring place for my mother to stay, staff are very professional and attentive to my mother's needs. I could not wish for a better place to both keep my mother safe and to put my mind at ease. If I had to score it would be 10/10. Thank you Willowdene.

What a lovely place, with a warm welcome, and lovely and friendly staff.

I was admitted by ambulance on the 17th of October for respite care for 6 weeks after breaking my wrist and a sprained ankle. A warm, welcoming greeting from management and staff alike was so reassuring. My nicely decorated room and furniture and ensuite were clean, tidy, and spacious enough to accommodate my various mobility aids. Each staff member, without exception, gave me their full caring attention with a smile and comforting words, from management, administrators, carers, kitchen, household, and cleaners. Activities (varied) to socialise and exercise with other residents were so reassuring. A safe friendly haven.

My wife suffered broek bones as a result of a fall. We were unable to manage at home so general practitioner arranged for her to recover from her injuries in care at Willowdene. She received every possible care and attention from all staff to facilitate the most speedy return to a level of mobility which enabled her to return home.

From my first interaction with Willowdene via an initial call the staff were friendly, informative and understanding. For my father and me as his daughter, the hard decision for Dad to move into Willowdene was made easier by the staff's understanding of the situation and showing caring and friendly hospitality from the beginning. Nothing was too much trouble and where they could help with requests, staff did so. The emphasis was very much based around Willowdene being a home and residents were made to feel welcome and at home. For my father at this time he found giving up his independence was very difficult and here again the staff went to great lengths to help him retain as much of his independence for as long as possible in his last few weeks. For us as a family, this was a very emotional time and situation, staff helped where they could and showed great support and empathy not only to the residents but to the family as well.

Dad was admitted to Willowdene in May and has spent the last few months there. We could not fault the care, attention and professional that everyone who worked there displayed. They went the extra mile to care, not only for Dad but for me and my sister too and no query was too big. What I really appreciated was that whenever I rang for updates, they always had time to answer my endless questions. Thank you.

Since Dad was admitted to Willowdene Care Home we have been impressed with his care. The staff are pleasant, friendly and most importantly professional and dedicated to their residents. They also made sure my sister and myself were coping, looked after and supported during the final days of our dad's long life.

As a person whose wife is a resident at the home, I see first hand how professional and organised the entire staff are, even though my wife has dementia she really enjoys being involved in the games and activities, none more so than when there is a live singer on which give me peace of mind, knowing she is enjoying herself. I highly recommend Willowdene to anyone who is thinking of using the home for their loved ones. Willowdene gets 10 out of 10 from me.

Willowdene has cared for my elderly auntie. The activities coordinator works tirelessly for the welfare of the clients.

A good place to live. Happy and caring staff.

The staff on all levels have become almost like family, definitely friends!

I have been living in this care home for over 2 years. I enjoy living here, there is always something going on, we have fun singing and dancing.

I am very happy with the treatment my sister gets and how clean and nicely decorated it is. The lifestyle coordinator does a good job. The entertainment is excellent and you are made very welcome.

My wife has been in Willowdene Care Home for 2 years and considering the severity of her condition. I believe she receives the best care I could ask for. The staff at all levels do an excellent job, sometimes in very difficult circumstances. Entertainment and activities are on offer on a regular basis and you can see the benefits of this on the faces of those taking part. I can only offer a big thank you to all the staff at Willowdene Care Home.

I would put my loved one at Willowdene Care Home without hesitation.

If you are looking for a residential care home for a loved one then the availability of nursing care, should it be needed in the future, is a huge positive. Our thanks to all the staff at Willowdene and our best wishes for the home in the future.

There is an effort to provide meaningful activities for the residents and to engage people to participate. I see the pleasure it gives my mam who has dementia, she gets a lot of the stimulation and I see her relaxed and gets pleasure which is so important. More activities specifically for dementia would be great.