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Willowdene Care Home

Lizard Lane, Sedgefield, Stockton-on-Tees, Durham TS21 3ET
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Willowdene Care Home provided exceptional care for my grandad, treating him with the utmost respectC U(Granddaughter of Resident/Service User)
Willowdene Care Home, Stockton-on-Tees
I could not wish for a better place to both keep my mother safe and to put my mind at easeJeff V(Son of Resident/Service User)
Willowdene Care Home, Stockton-on-Tees
What a lovely place, with a warm welcome, and lovely and friendly staff.P M(Resident / Service User)
Willowdene Care Home, Stockton-on-Tees

Welcome to Willowdene.

Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.

The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access...  

Care Provided by Willowdene Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300N/A
Residential Dementia CareFrom £1,400N/A
Nursing CareFrom £1,554N/A
Nursing Dementia CareFrom £1,619N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Willowdene Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ruth Wilkinson Robson(Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (48)

Visiting

  • A car park is located to the front of the home.

Parking

  • Visitors welcome at any time.

Willowdene Care Home Reviews (110)

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9.9

Willowdene Care Home has a Review Score of 9.9 (9.905) out of 10, based on 27 reviews in the last 2 years. Over all time Willowdene Care Home has 110 reviews.

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Review from Jeff V (Son of Resident) published on 5 February 2025 Submitted via Postal Card
Overall Experience

A very nice clean and very caring place for my mother to stay, staff are very professional and attentive to my mother's needs. I could not wish for a better place to both keep my mother safe and to put my mind at ease. If I had to score it would be 10/10. Thank you Willowdene.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thanks for taking the time to leave such a great review, I will pass this on to the team as they will appreciate your kind words.

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Review from P M (Resident / Service User) published on 28 January 2025 Submitted via Postal Card
Overall Experience

What a lovely place, with a warm welcome, and lovely and friendly staff.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for your kind review, we will certainly share this with our team as they will appreciate your kind words.

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Review from Carole E (Respite Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

I was admitted by ambulance on the 17th of October for respite care for 6 weeks after breaking my wrist and a sprained ankle. A warm, welcoming greeting from management and staff alike was so reassuring. My nicely decorated room and furniture and ensuite were clean, tidy, and spacious enough to accommodate my various mobility aids. Each staff member, without exception, gave me their full caring attention with a smile and comforting words, from management, administrators, carers, kitchen, household, and cleaners. Activities (varied) to socialise and exercise with other residents were so reassuring. A safe friendly haven.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Dear Carole, thank you so much for your lovely review. We are so pleased you had a great respite stay with us and felt well cared for and safe. It would be great to see you again, feel free to visit us any time.

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Review from Eric E (Husband of Resident) published on 7 January 2025 Submitted via Postal Card
Overall Experience

My wife suffered broek bones as a result of a fall. We were unable to manage at home so general practitioner arranged for her to recover from her injuries in care at Willowdene. She received every possible care and attention from all staff to facilitate the most speedy return to a level of mobility which enabled her to return home.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for your kind review, we will be sure to share this with our wider team as your words are much appreciated.

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Review from Tracey M (Daughter of Resident) published on 11 November 2024 Submitted via Website
Overall Experience

From my first interaction with Willowdene via an initial call the staff were friendly, informative and understanding. For my father and me as his daughter, the hard decision for Dad to move into Willowdene was made easier by the staff's understanding of the situation and showing caring and friendly hospitality from the beginning. Nothing was too much trouble and where they could help with requests, staff did so. The emphasis was very much based around Willowdene being a home and residents were made to feel welcome and at home. For my father at this time he found giving up his independence was very difficult and here again the staff went to great lengths to help him retain as much of his independence for as long as possible in his last few weeks. For us as a family, this was a very emotional time and situation, staff helped where they could and showed great support and empathy not only to the residents but to the family as well.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for your kind review, we are glad to hear that you and your Father felt supported and well cared for, will be sure to share this with our team as it is much appreciated.

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Review from A H (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card
Overall Experience

Dad was admitted to Willowdene in May and has spent the last few months there. We could not fault the care, attention and professional that everyone who worked there displayed. They went the extra mile to care, not only for Dad but for me and my sister too and no query was too big. What I really appreciated was that whenever I rang for updates, they always had time to answer my endless questions. Thank you.

Reply from Ruth, Home Manager at Willowdene Care Home

Thank you for the lovely review, we will share this with our team as I am sure they will appreciate your kind words.

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Review from R H (Daughter of Resident) published on 12 September 2024 Submitted via Postal Card
Overall Experience

Since Dad was admitted to Willowdene Care Home we have been impressed with his care. The staff are pleasant, friendly and most importantly professional and dedicated to their residents. They also made sure my sister and myself were coping, looked after and supported during the final days of our dad's long life.

Reply from Ruth, Home Manager at Willowdene Care Home

Thank you for taking the time to leave such a kind review, we will share this with our team as they will certainly appreciate your feedback.

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Review from John J (Husband of Resident) published on 17 July 2024 Submitted via Postal Card
Overall Experience

As a person whose wife is a resident at the home, I see first hand how professional and organised the entire staff are, even though my wife has dementia she really enjoys being involved in the games and activities, none more so than when there is a live singer on which give me peace of mind, knowing she is enjoying herself. I highly recommend Willowdene to anyone who is thinking of using the home for their loved ones. Willowdene gets 10 out of 10 from me.

Reply from Ruth, Home Manager at Willowdene Care Home

Thank you so much for leaving a glowing review about our home, we will pass this on to them directly.

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Review from Elaine G (Niece of Resident) published on 16 July 2024 Submitted via Postal Card
Overall Experience

Willowdene has cared for my elderly auntie. The activities coordinator works tirelessly for the welfare of the clients.

Reply from Carys Miller, Digital Marketing Apprentice at Willowdene Care Home

Thank you for taking the time to leave us a review and share your experience at Willowdene. We are so pleased that you and your loved one had a great experience.

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Review from C H (Resident / Service User) published on 10 July 2024 Submitted via Postal Card
Overall Experience

A good place to live. Happy and caring staff.

Reply from Ruth, Home Manager at Willowdene Care Home

Thank you for taking the time to leave us a review and share the experience that you have had here.

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Review from G M (Resident / Service User) published on 10 July 2024 Submitted via Postal Card
Overall Experience
I have lived in Willowdene for almost three years and thank almighty god for this blessing. My ratings for excellence says all!

The staff on all levels have become almost like family, definitely friends!

Reply from Ruth, Home Manager at Willowdene Care Home

Thank you so much for leaving a glowing review, we will pass this on directly.

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Review from S C (Resident / Service User) published on 3 July 2024 Submitted via Postal Card
Overall Experience

I have been living in this care home for over 2 years. I enjoy living here, there is always something going on, we have fun singing and dancing.

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Review from B H (Sister of Resident) published on 3 July 2024 Submitted via Postal Card
Overall Experience

I am very happy with the treatment my sister gets and how clean and nicely decorated it is. The lifestyle coordinator does a good job. The entertainment is excellent and you are made very welcome.

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Review from Terry O (Husband of Resident) published on 3 July 2024 Submitted via Postal Card
Overall Experience

My wife has been in Willowdene Care Home for 2 years and considering the severity of her condition. I believe she receives the best care I could ask for. The staff at all levels do an excellent job, sometimes in very difficult circumstances. Entertainment and activities are on offer on a regular basis and you can see the benefits of this on the faces of those taking part. I can only offer a big thank you to all the staff at Willowdene Care Home.

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Review from J P (Son-in-law of Resident) published on 6 June 2024 Submitted via Postal Card
Overall Experience

I would put my loved one at Willowdene Care Home without hesitation.

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Review from L T (Daughter of Resident) published on 24 May 2024 Submitted via Postal Card
Overall Experience
My father was a resident at Willowdene for nine months and his extensive care needs were met exceptionally well. I cannot speak highly enough of the staff at Willowdene. Their empathy, kindness, support and professionalism was particularly evident in his final weeks but throughout, we as a family, have been delighted by the care he received. I am not allowed to use names but perhaps it would be unfair anyway as all the staff are hardworking, lovely people.

If you are looking for a residential care home for a loved one then the availability of nursing care, should it be needed in the future, is a huge positive. Our thanks to all the staff at Willowdene and our best wishes for the home in the future.

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Review from D E (Daughter of Resident) published on 21 February 2024 Submitted via Postal Card
Overall Experience

There is an effort to provide meaningful activities for the residents and to engage people to participate. I see the pleasure it gives my mam who has dementia, she gets a lot of the stimulation and I see her relaxed and gets pleasure which is so important. More activities specifically for dementia would be great.

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Review from S G (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card
Overall Experience

Mam loves the activities, and the carers, and staff are all lovely. Enjoys her time in Willowdene Care Home which takes the pressure off the family.

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Review from A F (Daughter of Resident) published on 16 February 2024 Submitted via Postal Card
Overall Experience

My mum came to Willowdene after my father passed away. My mum has struggled at times but is now much more settled. The staff go above and beyond to help her. They are caring and kind. Mum loves all activities and sees Willowdene as her 'home'. Thank you for keeping her safe and well cared for, as she can still have her moments.

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Review from D K (Son of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience
Quite happy with the care Dad is getting, only concern is meal times meaning getting the food he likes and being able to eat it.

Also, he gets stressed waiting for the toilet, he does not understand about other people's needs.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Willowdene Care Home.

Meet the Team (1)

Ruth Wilkinson Robson
Ruth Wilkinson RobsonJob Title:Home Manager

Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in 1995 (RNLD) and worked for 17 years in the Mental Health and Learning Disabilities sector. I have 20 years of experience in management, 12 of those in Older Peoples Services. I take an open and transparent approach towards the care home,

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willowdene Care Home to verify any information. View our terms and conditions. Willowdene Care Home has an Enhanced Service -more info.