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Yohden Hall Care Complex

Hesleden Road, Blackhall Colliery, Blackhall, Hartlepool, Durham TS27 4LH
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my friend tells me he feels safe and well cared for at Yohden HallR C(Friend of Resident/Service User)
Yohden Hall Care Complex, Hartlepool
the staff have so much respect for the residents and treat them as family.S C(Sister of Resident/Service User)
Yohden Hall Care Complex, Hartlepool
We highly recommend this care home for its outstanding care given by the staffD C(Brother of Resident/Service User)
Yohden Hall Care Complex, Hartlepool

Located in Blackhall Colliery, a former mining village on the North Sea coast of County Durham close to Peterlee and Horden, Yohden Care Complex is located on Hesleden Road between Castle Eden and Hartlepool.

Yohden Care Complex is a versatile care facility divided into three units offering specialist care. Nursing care is offered at Yohden Hall; Yohden Lodge provides dementia nursing and residential care and Yohden Court accommodates residents with learning...  

Care Provided by Yohden Hall Care Complex

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200N/A
Residential Dementia CareFrom £1,300N/A
Nursing CareFrom £1,454N/A
Nursing Dementia CareFrom £1,554N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Yohden Hall Care Complex to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Tanya Hardy (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors welcome at any time.

Parking

  • A car park is located to the front of the home.

Yohden Hall Care Complex Reviews (99)

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9.5

Yohden Hall Care Complex has a Review Score of 9.5 (9.518) out of 10, based on 14 reviews in the last 2 years. Over all time Yohden Hall Care Complex has 99 reviews.

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Review from C H (Granddaughter of Resident) published on 19 May 2023 Submitted via Postal Card
Overall Experience

The home overall is a pleasant friendly place to visit. Entertainment staff try to meet the needs of the clients. My gran has a lovely room with a view which she often sits and watched the comings and goings of the home. Staff are always welcoming and friendly when visiting, The only thing I would say is there seems to be a lack of staff in a lot of different places which I think is so sad as clients would benefit from constant familiar faces to gain a rapport and trust.

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Review from E D (Daughter of Resident) published on 19 May 2023 Submitted via Postal Card
Overall Experience

Always have a good experience when visiting the home.

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Review from L O (Granddaughter of Resident) published on 19 May 2023 Submitted via Postal Card
Overall Experience

Lovely, pleasant care home. Always a nice welcome when I visit my gran. Always seems to be plenty of activities on downstairs for residents. If I had to say something negative it would be that there doesn't seem to be enough staff at times.

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Review from R T (Brother-in-law of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience

Management and staff are very pleasant and caring. Activities, my brother does not get involved, he seems to have no motivation at all. The food seems to be very good and overall care is good.

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Review from Dorothy W (Wife of Resident) published on 20 December 2022 Submitted via Postal Card
Overall Experience

He says he's happy and well looked after, which makes me feel better about him being here. All the staff are pleasant and helpful.

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Review from M S (Wife of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience
Present staff are good.

Unfortunately, shortage in care homes.

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Review from Raymond B (Husband of Resident) published on 7 April 2022 Submitted via Postal Card
Overall Experience

I was satisfied with the care my wife had. The staff were very good. I would take her back anything. Very caring staff.

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Review from T R (Husband of Resident) published on 12 October 2021 Submitted via Postal Card
Overall Experience
My wife has been in Yohden Hall Care Complex for the last 5 and a half years, overall her care and needs have been met. Excellent, I cannot speak more highly of the staff looking after her.

The only criticism I have is used to see very little of the previous manager on the upstairs unit. I would hope to see more of the new managers on the upstairs unit.

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Review from Vivien S (Daughter of Resident) published on 28 January 2021 Submitted via Website
Overall Experience

My dad has been in Yohden Hall for 4 and a half years now and has always been very independent. However, he recently became very poorly but thanks to the staff in Yohden Hall, especially to one member of staff in particular, who personally went above and beyond to ensure with the care he provided, that dad has been able to keep his dignity. This young man ensured the correct diagnosis was made and ensured Dad's care was second to none. This young man is a credit to the profession and to the company he works for. All staff members are excellent with the care they provide but he has stood out in the way he personally took it upon himself to not only care for Dad, but to keep us as a family up to date, especially due to current situation when we have window visits only.

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Review from T D (Daughter of Resident) published on 3 July 2020 Submitted via Postal Card
Overall Experience
Amazing staff, smiles and courteous, always pleasant.
No nasty smells.
Always willing to help.
Food - amazing.

Activities - brilliant.

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Review from S P (Granddaughter of Resident) published on 2 April 2020 Submitted via Postal Card
Overall Experience

Amazing staff. Treat my grandma with dignity, respect, and love right until her last days. I couldn't have asked for better care.

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Review from K S (Resident / Service User) published on 26 March 2020 Submitted via Postal Card
Overall Experience

Being paralysed I am getting well looked after, having to be fed and washed by staff. They could do with more staff as they are very busy and exhausted at the end of their shift.

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Review from G P (Son of Resident) published on 20 March 2020 Submitted via Postal Card
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Mam was on end of life care and was shown respect, dignity and love by the amazing staff and manager. I couldn't have wished for a better place for my mam to see her life out.

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Review from Becca J (Granddaughter of Resident) published on 19 November 2019 Submitted via Postal Card
Overall Experience

The care in the home is amazing. This was my Nana's home and it felt like it. The carers were not just caring for my Nana, they were our family. I am so thankful and grateful to everyone in this home.

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Review from K B (Granddaughter of Resident) published on 19 November 2019 Submitted via Postal Card
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This place is amazing. They looked after my Nana very well. Also, the staff are very friendly.

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Review from Matthew F (Relative of Resident) published on 19 November 2019 Submitted via Postal Card
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Lovely Home, very friendly and clean.

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Review from E L (Granddaughter of Resident) published on 19 November 2019 Submitted via Postal Card
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This place is amazing. The care they gave my Nanna was out of this world. They would do anything for her and our family.

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Review from F M (Niece of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience
Friendly, caring environment. Very welcoming and accommodating to my auntie's needs. My auntie loves living here and has adjusted well.

The staff are excellent and nothing puts them out. When my auntie moved in, the whole room was painted and they arranged for her new furniture (bought privately) to be built.

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Review from E R (Mother of Resident) published on 7 October 2019 Submitted via Postal Card
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Since my son was admitted to this care home a week on Thursday, I have found the management, all the nursing staff and also the kitchen staff are excellent and most considerate to everyone who visits the home and I would recommend it anyone who needed 24-hour care.

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Review from A M (Sister of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience

Staff excellent, caring, friendly and good at their job. Management could be better, my sister loves her carers and is happy here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 December 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Yohden Hall Care Complex.

Meet the Team (1)

Graham Coulton
Graham CoultonJob Title:ManagerJoined: 2023

Hello, my name is Graham and I am the Home Manager at Yohden Hall.

My goal as Home Manager is dedicated to supporting our residents in accessing purposeful and meaningful opportunities through person-centred care and support. I have worked in the health and social care industry since I was sixteen years old and after almost 25 years plus, I still wake up each morning with a passion to make a positive difference to both the team who I work with and the residents we all have the pleasure of sharing our days supporting and engaging with.

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