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Yohden Hall Care Complex

Hesleden Road, Blackhall Colliery, Blackhall, Hartlepool, Durham TS27 4LH
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my friend tells me he feels safe and well cared for at Yohden HallR C(Friend of Resident/Service User)
Yohden Hall Care Complex, Hartlepool
the staff have so much respect for the residents and treat them as family.S C(Sister of Resident/Service User)
Yohden Hall Care Complex, Hartlepool
We highly recommend this care home for its outstanding care given by the staffD C(Brother of Resident/Service User)
Yohden Hall Care Complex, Hartlepool

Located in Blackhall Colliery, a former mining village on the North Sea coast of County Durham close to Peterlee and Horden, Yohden Care Complex is located on Hesleden Road between Castle Eden and Hartlepool.

Yohden Care Complex is a versatile care facility divided into three units offering specialist care. Nursing care is offered at Yohden Hall; Yohden Lodge provides dementia nursing and residential care and Yohden Court accommodates residents with learning...  

Care Provided by Yohden Hall Care Complex

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200N/A
Residential Dementia CareFrom £1,300N/A
Nursing CareFrom £1,454N/A
Nursing Dementia CareFrom £1,554N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Yohden Hall Care Complex to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Tanya Hardy (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors welcome at any time.

Parking

  • A car park is located to the front of the home.

Yohden Hall Care Complex Reviews (99)

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9.5

Yohden Hall Care Complex has a Review Score of 9.5 (9.518) out of 10, based on 14 reviews in the last 2 years. Over all time Yohden Hall Care Complex has 99 reviews.

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Review from S T (Relative of Resident) published on 15 February 2017 Submitted via Postal Card
Overall Experience

A lovely home, 100% improvement on the last place she was in. I'm so happy my cousin is here.

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Review from Leesa T (Relative of Resident) published on 15 February 2017 Submitted via Postal Card
Overall Experience

Outstanding home with excellent care and activities for the residents. This home goes the extra mile to meet all of the residents needs.

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Review from R W (Cousin of Resident) published on 14 February 2017 Submitted via Postal Card
Overall Experience

Always greeted with friendly, helpful staff and manager is always very helpful with any queries I've ever had. A lovely friendly home.

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Review from Andrea G (Friend of Resident) published on 14 February 2017 Submitted via Postal Card
Overall Experience

I come into the home on a regular basis to visit my friend's grandfather. I have known him for a number of years and visited him at other homes where he was unhappy. The change in him has been fantastic since he has resided in Yohden Hall and he has been made to feel at ease during the transition by staff, who are very friendly and listen well to his needs. My friend enjoys the dancing activities provided. I would recommend this care home to friends and family.

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Review from Laura H (Granddaughter of Resident) published on 14 February 2017 Submitted via Postal Card
Overall Experience

I would recommend this care home because I have seen a positive improvement in my Granda. He is a lot happier in himself. The staff go out of their way to ensure he is happy and content. It is a lovely place to visit and live, us, as a family are a lot more settled knowing he is getting well looked after.

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Review from Antonia H (Granddaughter of Resident) published on 14 February 2017 Submitted via Postal Card
Overall Experience

My Granda has been in this home for a few months now. He is a lot happier and settled since moving here from a previous home. He now enjoys socialising and going out places. I would recommend this care home to anyone.

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Review from S C (Daughter-in-law of Resident) published on 25 November 2016 Submitted via Postal Card
Overall Experience

My mother-in-law lived in Yohden Hall Care Complex for over 2 years. The care and compassion from the start was second to none, our family can't praise them enough. Very caring and always professional. They made us feel welcome anytime we went. I will recommend this home to anyone.

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Review from SC (Daughter of Resident) published on 25 November 2016 Submitted via Postal Card
Overall Experience

The quality of care my mother received was brilliant. Management and staff go out of their way to help. Outstanding services all round.

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Review from SD (Grandson of Resident) published on 25 November 2016 Submitted via Postal Card
Overall Experience

My grandmother was cared for to the best she could have been. She enjoyed her time there and the staff were like her family. Her room was always clean and tidy. She enjoyed the meals and occasionally went on trips out. Very pleased with the care she received.

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Review from Nathan B (Resident / Service User) published on 15 November 2016 Submitted via Postal Card
Overall Experience

I like living here. I like my bedroom where I play my guitar. I also like the staff, they help me.

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Review from Steph C (Granddaughter of Resident) published on 8 November 2016 Submitted via Website
Overall Experience

My grandmother was a resident in Yohden for over two years, The care she was given was wonderful. She enjoyed calling it her home and our family were happy to leave her knowing how well she was loved and cared for. Excellent management & staff. Can't praise them enough.

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Review from C B (Daughter of Resident) published on 2 November 2016 Submitted via Postal Card
Overall Experience

The staff and care that mam gets is overall very good and mam seems as happy as she could be! The cleanliness of the home needs to be looked at as I feel mams room has sometimes not been done. Overall, the care she gets is spot on.

Reply from Maxine Lee, Home Manager at Yohden Hall Care Complex

Thank you for your comments. We’re glad to hear that you’re overall happy with the care and services at the home. To address your comments regarding your mother’s bedroom, I have already spoken with the staff and cleaners to be more observant throughout the day and I will ensure that this is followed up.

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Review from A M (Daughter of Resident) published on 2 November 2016 Submitted via Postal Card
Overall Experience

I have found the staff are always helpful and caring, any questions or queries are dealt with very quickly. I do feel that the bedroom is at times messy, and could be cleaned more often.

Reply from Maxine Lee, Home Manager at Yohden Hall Care Complex

Thank you for your comments. We’re glad to hear that you’re pleased with the level of support from the staff and will pass your comments on to the team. To address your issue with finding the bedroom messy at times, I have already spoken with the staff and cleaners to be more observant throughout the day and I will ensure that this is followed up.

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Review from Audrey C (Sister of Resident) published on 2 November 2016 Submitted via Postal Card
Overall Experience

Rooms are adequate. Staff are helpful and supportive. Meals are adequate but not good. Cleanliness is satisfactory.

Reply from Maxine Lee, Home Manager at Yohden Hall Care Complex

Thank you for your comments. I’m disappointed to hear that you feel our meals are not good as we take pride in the level of variation and choice that we offer on our daily menu, including offering several choices for breakfast, lunch, dinner, and snacks, with off-menu alternatives also available...  

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Review from William M (Grandson of Resident) published on 2 November 2016 Submitted via Postal Card
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Yeah, very happy place. Well looked after and visit my grandma.

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Review from James L (Husband of Resident) published on 1 November 2016 Submitted via Postal Card
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My wife has been looked after quite well.

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Review from M S (Sister of Resident) published on 1 November 2016 Submitted via Postal Card
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The care that my sister gets is excellent. Anything that I have asked to be done has and the staff and management have time for you. The food is very good.

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Review from V S (Daughter of Resident) published on 31 October 2016 Submitted via Postal Card
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I Find all the staff to be very helpful and always answer all queries. Quick to act if have any problems or queries. Dad always says all the girls/staff are very good.

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Review from Matt S (Son-in-law of Resident) published on 31 October 2016 Submitted via Postal Card
Overall Experience

Staff are very helpful, and understanding the resident's needs.

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Review from G C (Daughter of Resident) published on 31 October 2016 Submitted via Postal Card
Overall Experience
My mother has ben in Yohden for almost. She is settled and seems happy. The food is lovely with plenty of choices.

Mam was poorly and severely dehydrated. The staff make sure she gets plenty of fluids and milkshakes throughout the day. As she can longer ask for a drink independently. All the staff including cleaner are friendly and caring nothing is a bother.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 December 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Yohden Hall Care Complex.

Meet the Team (1)

Graham Coulton
Graham CoultonJob Title:ManagerJoined: 2023

Hello, my name is Graham and I am the Home Manager at Yohden Hall.

My goal as Home Manager is dedicated to supporting our residents in accessing purposeful and meaningful opportunities through person-centred care and support. I have worked in the health and social care industry since I was sixteen years old and after almost 25 years plus, I still wake up each morning with a passion to make a positive difference to both the team who I work with and the residents we all have the pleasure of sharing our days supporting and engaging with.

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