Barchester Hafan-Y-Coed Care Home

Nightingale Court, Off Coedcae Road, Llanelli SA15 1HU
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9.9 162 Reviews
  • Barchester Hafan-Y-Coed Care Home, Llanelli
Hafan-y-Coed Care Home is situated in a quiet cul-de-sac, surrounded by large gardens where residents and relatives can relax and unwind. Accessible by public transport and within walking distance of local shops, the home is a perfect choice for those wanting to be close to the heart of Llanelli.

The highly trained staff are equipped to deal with a wide range of care needs, particularly older persons nursing and dementia care amongst others. Respite can be arranged if they have capacity at the time of enquiry, subject to the home's availability.

Highly thought of amongst its residents, along with family members of those cared for at the home, Hafan-y-Coeds' care and nursing staff are second to none, providing care at the highest level with the resident at the heart of everything they do.

A warm welcome awaits at this friendly, comfortable and caring home.

Care Provided by Barchester Hafan-Y-Coed Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 107 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1589

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Hafan-Y-Coed Care Home to find out the exact price for your requirements.

Contact Barchester Hafan-Y-Coed Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Hafan-Y-Coed Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Morgan (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (103)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors always welcome at Hafan-Y-Coed. Please informs if attending on visiting before 8:30am and after 19:30pm.

Parking

  • The home has parking available on site for visitors.

Barchester Hafan-Y-Coed Care Home Reviews (162)

9.9

Barchester Hafan-Y-Coed Care Home has a Review Score of 9.9 (9.906) out of 10, based on 32 reviews in the last 2 years.
Over all time Barchester Hafan-Y-Coed Care Home has 162 reviews.

Overall Experience
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Reviewer Connection to Barchester Hafan-Y-Coed Care Home
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Total of 162, showing 61-80
Review from Derek W (Son of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with staff. Accommodation first class, feel comfortable with my dads care.
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Review from Sandra H (Daughter of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only say that you are excellent, staff from the manager to all the other support staff, carers, cooks and nurses that help run Hafan-Y-Coed. I had always heard excellent reports from previous families who had stayed at the home. My father has recently arrived at Hafan-Y-Coed and I feel he has
become part of the family, the events team are excellent with the interaction they have with everyone. Well done to all the staff.
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Review from Gordon M (Husband of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall experience was very good. The staff went the extra mile in every way to make my wife's stay comfortable-happy and loving.
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Review from Scott S (Son-in-law of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff go above and beyond in every way to make my mother in laws life normal, comfortable and enjoyable. The food is top quality and the cleanliness is very good. The care she receives is excellent. She is treated with dignity at all times and enjoys the activities, the activities are very good.
Although the care home is very expensive, in my opinion, it is the best in the area and would wholeheartedly recommend it to anyone.
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Review from Joanna S (Daughter of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place, with superb staff and team, always spotlessly clean and Mum is dressed beautifully. Great activities and events and always feel valued, listened to and very welcome anytime. Mum would have never made the recovery and progress anywhere else as she has.
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Review from J P (Daughter of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always warm and welcoming. Staff are always happy to help accommodate Dad. Management are approachable, and problems that have arisen have been dealt with. Activity coordinators are fantastic and happy to help. Staff enabled us to bring Dad home for Christmas Eve which was wonderful for the
family.
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Review from Allison T (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and myself are over the moon with the excellent care my mum receives at Hafan Y Coed. Every member of staff goes above and beyond to ensure the residents get the quality of care they deserve. The residents are treated with dignity and respect and are treated as individuals. We are so happy
we chose this home for my mum.
Reply from Claire Brewer, General Manager at Barchester Hafan-Y-Coed Care HomeThank you for your kind words, it is great to see such reviews which we will share with our team.
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Review from R T (Granddaughter of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hafan-y-Coed has been providing the most exceptional care to my gran after her move. Nothing is too much, they are so friendly and caring towards all the residents. It makes me so relieved to know she is in such good hands, safe and happy. There are always activities going on and plenty of engagement.
I would wholeheartedly recommend them.
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Review from Tina S (Daughter of Resident) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed extra care, and we needed to place her in a care home. This was a very difficult and emotional decision to make.
A place was available in Hafan y Coed.
I am so happy we chose to accept it.
The home is immaculate. Feels very homely.
It was suggested I took some personal belongings
for Mam's room before she arrived. It looked so welcoming and familiar on arrival.
The staff are so friendly and accommodating. Nothing is too much trouble. The activities are amazing, and we can actually see an improvement in Mam since she has been there. My son visited today and was absolutely delighted to see his gran doing so well.
Diolch pawb!
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Review from A H (Daughter of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having worked as a nurse in the past I have very high standards of care so I cannot fault any aspect of mum's care. All the staff treat her with care and dignity and more so with love. They aren't just doing a job, they treat all the residents like they are treating their own families. The activities
programme is second to none and the fact they put it on social media, I look forward to seeing what they have been up to. All staff from housekeeping to maintenance are friendly and caring. Well done and thank you.
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Review from Laura B (Granddaughter of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit, staff members are always positive, encouraging and extremely approachable. Health issues are always identified and communicated well with the family. The entertainment staff always find ways to get my bampa to engage despite being immobile. They make every effort to involve him and
make him smile. He always has options when it comes to food and the nurses are always on top of his weight management. As a family, we love Hafan-Y-Coed Care Home.
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Review from M J (Wife of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for the very warm welcome my relative received when he began his stay at Hafan Y Coed Care Home. Deciding upon a care home was one of the hardest and most difficult decisions I have ever had to make. The staff treat residents (and visitors) with dignity and respect and endeavour to include
everyone in activities regardless of their ability. They try and find the appropriate level of focus and adapt to suit individuals. The staff rotas are consistent so there is familiarity in each community. So important to ensure residents are fully supported and are provided with continuity of care, daily living support and an element of kind familiarity. They work tirelessly in a very often challenging environment. The nursing staff have been attentive and kept me informed when they have identified potential health issues. Management is visible, very approachable and innovative.
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Review from Ian B (Son of Resident) published on 15 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a wonderful afternoon with mum in the general lounge. The activities team led this afternoon were excellent. The singing brought mum and the residents to life. Mum was singing along with all the old welsh songs. Well done everyone.
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Review from Richard H (Son of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my dad has received has exceeded our expectations completely. We are so impressed with the care and positive attitude of the staff. The food is excellent! The activities ongoing for the residents are fantastic and help to stimulate his mind.
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Review from K M (Daughter of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was upset that my dad had to go into a home because of his Dementia and falls. However, he has settled really well and I have no worries about his care at all. The staff are amazing, so caring and extremely hardworking. The activity team are always arranging different events and there is always something
going on. We couldn't be happier and I would have no hesitation about recommending Hafan-Y-Coed Care Home to anyone.
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Review from Darren M (Son of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great team - great service.
Always friendly.
My dad settled really well.
Great team.
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Review from Christine R (Partner of Resident) published on 21 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been in Hafan-Y-Coed Care Home for four months. Everyone has gone out of their way to make him feel at home. He says he particularly enjoys all his meals - he has even commented 'this hotel has excellent food!' This care home is very well run with dedicated staff. All the imaginative
activities (both in and out the home) are extremely well organised with all residents participating.
My partner's health has improved since being in Hafan-Y-Coed and he even has the opportunity of using his Welsh - something that is important for him. He's also enjoyed visiting the wetlands.
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Review from Andrea R (Daughter of Resident) published on 21 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't praise the home and staff enough.
They drove 60 miles to collect my mother so she could attend my son's wedding ad I will be eternally grateful!
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Review from Linda H (Daughter of Resident) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Hafan-Y-Coed for nearly three years and I am very happy with her care. All the staff work extremely hard and are always upbeat and helpful. They are very considerate of my mum's needs. Even though they have had a very tough time through COVID, they have soldiered on and buoyed up
the residents. The only points that they could improve on is updating the resident's rooms and being more inspiring with the daily food menu. On the whole, I believe my mum is being very well cared for at Hafan-Y-Coed.
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Review from M D (Wife of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't fault anything in Barchester Hafan-Y-Coed Care Home. I am happy that my husband is cared for in the way he cared. The staff are incredibly caring and loving. I always have a warm welcome when I come to visit.
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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Barchester Hafan-Y-Coed Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.906 for Barchester Hafan-Y-Coed Care Home is calculated as follows: ( (357 Excellents x 5) + (14 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 381 Ratings = 4.906
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hafan-Y-Coed Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

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Meet the Team (12)

Sarah

Sarah Morgan

Job Title: General Manager Joined: 2011

Sarah is a Registered Nurse with a wealth of knowledge and experience within the nursing/care home sector taking over as General Manager in July 2021.

Emma

Emma Lloyd

Job Title: Deputy Manager Joined: 2025

I am Emma and have been the Deputy Manager at Hafan Y Coed since March 2025. I have a Master’s Degree in Health and Safety and am currently working towards my Level 5 in Leadership and Management. I have been a registered Nurse for nearly 26 years with experience in various medical fields.

Katie

Katie Sheppard

Job Title: Administrator Joined: 2019

Katie joined as the Hafan-Y-Coed administration assistant working on reception but has recently been promoted to become the home's administrator. She will often be the first point of contact with the home with her friendly voice on the phone.

Chloe

Chloe King

Job Title: Administrative Assistant Joined: 2017

Hello, my name is Chloe and I am the Administrative Assistant here at Hafan-Y-Coed Care Home. I work in the Administrative office alongside Katie. I started Barchester in 2017 in another local Barchester Home working on reception. I have also previously worked on Activities entertaining the residents on a daily basis. I enjoy working in the care environment as I love getting to know new residents and families and I am very proud of the success of Hafan-Y-Coed Care Home and the excellent reputation held within the local community.

Chris

Chris Law

Job Title: Head Chef Joined: 2025

I am the Head Chef at Hafan-Y-Coed. Although I have been in this role for just over a year, I bring nearly 40 years of experience within the hospitality industry. Throughout my career, I have led kitchens in five-star hotels, fine dining restaurants and outside catering, as well as successfully owning and operating my own restaurant. My professional achievements include being featured in the Michelin Guide’s recommended places to eat, the Castell Howell Products Signature Collection, and the 2016 Great British Cookbook, alongside renowned chefs such as James Martin, Stephen Terry and Levi Roots. I am passionate about my role as Head Chef, particularly leading teams and sharing the culinary skills I have developed over many years. This position has also strengthened my focus on dietary requirements and the creation of well-balanced, suitable menus.

Marie

Marie Spires

Job Title: Lead Activities Coordinator Joined: 2022

My name is Marie, and I started working at Hafan-Y-Coed Care Home in 2022 as the Lead Activities Coordinator. My job involves planning daily and monthly activities for the residents, as well as arranging weekly minibus outings. I also organise community events for people to get involved in. Here at Hafan-Y-Coed, we love to invite new faces into the home to join in with all the fantastic activities and events we have to offer.

Ryland

Ryland Lewis

Job Title: Head of Maintenance Joined: 1993

My Name is Ryland, and I have worked within the home since 1993, starting as the gardener and maintenance assistant. After years of experience, I moved up to the role of head of maintenance in 2020. We have three maintenance assistants alongside me who help maintain the building and grounds to a high standard.

Nicola

Nicola Kearney

Job Title: Head of housekeeping Joined: 2002

Hello, I am Nicola, the head of housekeeping. I joined Hafan-Y-Coed in 2002, and I really enjoy working with my team to ensure the highest standards of cleanliness all around the home. It is a delight to chat with residents as we clean and deliver their laundry.

Clare

Clare Hanford

Job Title: Activities Assistant Joined: 2014

My name is Clare, and I am an Activities assistant here at Hafan-Y-Coed care home. I have worked here since 2014. I have also worked on Care for both of our Memory Lane Communities. I have obtained both my Level 2 and 3 QCF in Health and Social Care as well as being the Dementia Champion for the home.  


I enjoy working alongside my team, entertaining the residents on a daily basis, taking them out on our minibus every week, getting involved with the community and going above and beyond to deliver the Barchester Life Enrichment Programme.

Suzanna

Suzanna Jenkins

Job Title: Activities Assistant Joined: 2013

My name is Sue, and I am one of the Activities Assistants and Dementia Champions here at Hafan-Y-Coed Care Home.


I have many years of experience working in elderly care and people living with Alzheimer's and Dementia. I first started working here back in 2013. The best part about my job is getting to know the residents and also getting to know their loved ones. I have a passion for making sure the people living here lead rich and fulfilling lives.

Vicky

Vicky James

Job Title: Team Leader Joined: 2005

My name is Vicky, I have worked in Hafan-Y-Coed since 2005 and I’ve worked my way up to a Team Leader, I am also very proud to say I am one of the Dementia Champions here at Hafan-Y-Coed Care Home.

Ryan

Ryan John

Job Title: Housekeeping Assistant Joined: 2019

My name is Ryan, I work in the laundry department. I have been working in Hafan-Y-Coed since 2019. I enjoy my job as I love to make a difference in the resident’s lives. Making them laugh and smile on a daily basis makes the job really rewarding.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hafan-Y-Coed Care Home to verify any information. View our terms and conditions. Barchester Hafan-Y-Coed Care Home has an Enhanced Service - more info.