Barchester Hafan-Y-Coed Care Home

Nightingale Court, Off Coedcae Road, Llanelli SA15 1HU
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9.9 162 Reviews
  • Barchester Hafan-Y-Coed Care Home, Llanelli
Hafan-y-Coed Care Home is situated in a quiet cul-de-sac, surrounded by large gardens where residents and relatives can relax and unwind. Accessible by public transport and within walking distance of local shops, the home is a perfect choice for those wanting to be close to the heart of Llanelli.

The highly trained staff are equipped to deal with a wide range of care needs, particularly older persons nursing and dementia care amongst others. Respite can be arranged if they have capacity at the time of enquiry, subject to the home's availability.

Highly thought of amongst its residents, along with family members of those cared for at the home, Hafan-y-Coeds' care and nursing staff are second to none, providing care at the highest level with the resident at the heart of everything they do.

A warm welcome awaits at this friendly, comfortable and caring home.
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Care Provided by Barchester Hafan-Y-Coed Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 107 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1589

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Hafan-Y-Coed Care Home to find out the exact price for your requirements.

Contact Barchester Hafan-Y-Coed Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Hafan-Y-Coed Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Morgan (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (103)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors always welcome at Hafan-Y-Coed. Please informs if attending on visiting before 8:30am and after 19:30pm.

Parking

  • The home has parking available on site for visitors.

Barchester Hafan-Y-Coed Care Home Reviews (162)

9.9

Barchester Hafan-Y-Coed Care Home has a Review Score of 9.9 (9.906) out of 10, based on 32 reviews in the last 2 years.
Over all time Barchester Hafan-Y-Coed Care Home has 162 reviews.

Overall Experience
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Date Published
  • 162
  • 7
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Reviewer Connection to Barchester Hafan-Y-Coed Care Home
  • 63
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  • 4
  • 3
  • 2
  • 1
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Total of 162, showing 101-120
Review from C R (Niece of Resident) published on 3 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunty is at Hafan-Y- Coed in Llanelli and has been there for the last 3 years, since being there she has received nothing but the most excellent care she could have, she is always clean, always given loads of care and attention, and with so much covid cases in the area, the management and staff
have been able to keep the covid to a very minimum at the home which is amazing! I'd like to thank the management and all the staff for all their love care and attention she has had over the years and continue to give, can't thank you enough, you truly go above and beyond and am so grateful for that. Thank you xxx
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Review from L B (Granddaughter of Resident) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather has been on one of the memory lane communities for a few months now, It was a very hard decision for us as a family, but we are so happy with the care he is receiving, it has been a difficult time with all the various restrictions in place, but the staff have been amazing keeping in
contact with us, updating us on how grandad is doing and even helping us to video call him occasionally. When we were finally able to visit, seeing how happy he has put us at ease, all the staff were so welcoming and we could see they thought a lot about grandad. Thank you for all you do! We as a family are extremely grateful!
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Review from J W (Son of Resident) published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are courteous, helpful and caring towards residents. The rooms are clean, tidy and warm.
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Review from M S (Granddaughter of Resident) published on 10 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother recently came to the home for a weeks respite. After a week on the residential floor, she decided she enjoyed the experience of being around other elderly residents for company and the safety aspect of having the carers close to hand if needed. All the carers have been amazing and friendly
and respected my Grandmothers dignity at all times. We hope my Gran can stay long term at Hafan Y coed as this is certainly the best place for her and her ongoing dementia concerns.
Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care HomeThank you for such a lovely review and we are so pleased that you have taken the time to leave us one. It always boosts the morale of the team when we receive comments like these. Thank you again.
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Review from M L (Daughter of Resident) published on 29 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled in well in Hafan-Y-Coed, such a friendly place. The staff are brilliant and I know my mum is in safe hands.
Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care HomeThank you so much for taking the time to review us. The team always go above and beyond to ensure each and every resident get the care that they deserve. I will share the review with the team.
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Review from Y M (Friend of Resident) published on 29 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend since she arrived at the home. I have always been impressed with the lovely rooms, the warmth, friendly and lovely way the staff treat her.
Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care HomeThank you so much for the lovely review. The team will be delighted to know that you think so highly of the care your friend is receiving. I will share your review with the team.
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Review from A L (Niece of Resident) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the standard of care and attention given to my Aunt over the last 5 years.
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Review from A B (Wife of Resident) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are professional, caring and friendly. The standard of care is wonderful. My husband has been a resident for almost 12 months and I feel that he is being properly cared for and safe in his surroundings.
Reply from Katie Sheppard, admin at Barchester Hafan-Y-Coed Care HomeThank you for your kind words, it will mean the world to the team that you have taken the time to review our care.
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Review from W W (Daughter of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First-class care.
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Review from R W (Son of Resident) published on 1 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my parents are residents at Hafan-Y-Coed. My mother with dementia and my father with Parkinson's.
The care and understanding we have received from the amazing staff have been second to none. I cannot thank each member of this fantastic team enough for treating my parents like family.
To quote
my dad "They make me feel wanted" and as a family, we cannot ask for more.
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Review from Wendy G (Wife of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mu husband who has dementia has been treated very kindly and patiently by the staff on Pemberton Ward. They have also been very kind and thoughtful to me as his wife and designated visitor. The management staff are always there for you to answer any queries you may have and they are dealt with efficiently.
They all do a wonderful job.
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Review from Julie H (Daughter of Resident) published on 8 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Hafan y Coed care home since March and I am very happy to see my mother so content. The staff professionally manage those living with dementia with care and sensitivity. The staff from the Managers to the caring staff are very welcoming and friendly. The staff are demonstrably
affectionate to my mother, she is not just a resident they really know her. The feedback you get from the nursing staff is first class. As a family we are so happy my mother is in this home and getting such fantastic care.
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Review from Christine G (Wife of Resident) published on 9 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found that losing my husband to dementia a very traumatic time and then having to find a nursing home that would suit all of his needs almost was unbearable, and then there was Hafan-Y-Coed! What a lifesaver! All the staff are so caring and happy in their work, always so helpful; they can't do enough
for you and our relatives. He has settled in quite quickly with everyone. I always feel so relaxed when I visit and come away not feeling anxious. Keep up the happy bibes you radiate.
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Review from Melanie L (Daughter of Resident) published on 3 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was moved to Hafen-Y-Coed during covid 19 lockdown and the staff were so helpful and reassured us on my dads care. Since living in Pemberton Unit my dad has resumed walking after being immobile since Oct'19. The lady in the office has been so helpful and the nursing/caring staff on dads unit
have been amazing. As a family we cannot thank you enough for the care you have given dad and us, we are very grateful.
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Review from Scott J (Grandson of Resident) published on 23 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was a resident at the home, the staff went above and beyond with her. I will never be able to repay them, for what they did. The activities were amazing. And even though my nan was on a puree diet, they always catered to her needs. The support we had as a family was 5*. The care, dignity, and
compassion the staff showed was amazing. This home is simply the best!
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Review from Kay P (Son of Resident) published on 29 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad has been a resident for over 2-years now, and although he has no speech due to his vascular dementia, he is the happiest we've seen him!
He loves all the staff; there's always a high five for the nurses and carers.
We would have no hesitation in recommending this place to anyone at all.
The
staff are always kind and polite, and nothing is too much trouble for them.
They are all true angels!
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Review from Angela W (Daughter of Resident) published on 15 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Even though we are still in a pandemic, I cannot thank the team enough for the level of care they are providing to my mother. We are lucky enough to receive regular Facetime calls and updates which puts our mind at ease that Mum is doing well. The management team is priceless and is a credit to your
company and their enthusiasm, love and passion is always wonderful to see and it reflects within the remainder of the team. We have loved receiving updates of all the activities the residents have enjoyed during this time and continue to do so.
Until we meet again I know my mother is in safe hands and is being loved and cared for like I would wish. We cannot thank the management team and staff enough for all they have done and continue to do.
Until we see you again, thank you for everything.
Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care HomeThank you so much for your kind words. It really means so much to the team. Hopefully we will start to see some light at the end of the tunnel soon.
Take care.
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Review from Angela H (Daughter of Resident) published on 3 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was only a resident in the home for three and a half months. He was treated with respect and dignity and very happy there.
Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care HomeDear Angela, many thanks for your kind review. I will be sure to share it with the team at the next meeting. Kind regards, Matthew.
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Review from D R (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, compassion, dignity and kindness shown to my parents by the staff has been absolutely wonderful.
Mum loves the varied menu and high standard of cooking which are provided in an immaculate setting. The high standards are maintained in every aspect of the care mum and dad have received by the
staff.
Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care HomeMany thanks for your very kind words. I will ensure the whole team reads your review. It means so much to them when people take the time to write a review. Kindest regards General Manager.
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Review from Bridget R (Daughter of Resident) published on 28 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum moved to Hafan-y-Coed as her dementia had reached the stage where her current home was unable to give her the care and support she needed. Immediately on arriving in Hafan-y-Coed we could see a difference in her care. The love, attention and kindness all staff showed her was overwhelming. The
staff to patient ratio was much higher. She had very challenging behaviour, but nothing was an issue for them. The staff gave us utmost respect when Mum died. They couldn't have been kinder or more helpful at a very painful time.
Reply from Matthew Braddock, General Manager at Barchester Hafan-Y-Coed Care HomeThank you so much for your kind words. It was our pleasure and privilege to know and care for your mum. I will share your kind review with the team.
Kind regards Matthew
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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Barchester Hafan-Y-Coed Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.906 for Barchester Hafan-Y-Coed Care Home is calculated as follows: ( (357 Excellents x 5) + (14 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 381 Ratings = 4.906
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hafan-Y-Coed Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (12)

Sarah

Sarah Morgan

Job Title: General Manager Joined: 2011

Sarah is a Registered Nurse with a wealth of knowledge and experience within the nursing/care home sector taking over as General Manager in July 2021.

Emma

Emma Lloyd

Job Title: Deputy Manager Joined: 2025

I am Emma and have been the Deputy Manager at Hafan Y Coed since March 2025. I have a Master’s Degree in Health and Safety and am currently working towards my Level 5 in Leadership and Management. I have been a registered Nurse for nearly 26 years with experience in various medical fields.

Katie

Katie Sheppard

Job Title: Administrator Joined: 2019

Katie joined as the Hafan-Y-Coed administration assistant working on reception but has recently been promoted to become the home's administrator. She will often be the first point of contact with the home with her friendly voice on the phone.

Chloe

Chloe King

Job Title: Administrative Assistant Joined: 2017

Hello, my name is Chloe and I am the Administrative Assistant here at Hafan-Y-Coed Care Home. I work in the Administrative office alongside Katie. I started Barchester in 2017 in another local Barchester Home working on reception. I have also previously worked on Activities entertaining the residents on a daily basis. I enjoy working in the care environment as I love getting to know new residents and families and I am very proud of the success of Hafan-Y-Coed Care Home and the excellent reputation held within the local community.

Chris

Chris Law

Job Title: Head Chef Joined: 2025

I am the Head Chef at Hafan-Y-Coed. Although I have been in this role for just over a year, I bring nearly 40 years of experience within the hospitality industry. Throughout my career, I have led kitchens in five-star hotels, fine dining restaurants and outside catering, as well as successfully owning and operating my own restaurant. My professional achievements include being featured in the Michelin Guide’s recommended places to eat, the Castell Howell Products Signature Collection, and the 2016 Great British Cookbook, alongside renowned chefs such as James Martin, Stephen Terry and Levi Roots. I am passionate about my role as Head Chef, particularly leading teams and sharing the culinary skills I have developed over many years. This position has also strengthened my focus on dietary requirements and the creation of well-balanced, suitable menus.

Marie

Marie Spires

Job Title: Lead Activities Coordinator Joined: 2022

My name is Marie, and I started working at Hafan-Y-Coed Care Home in 2022 as the Lead Activities Coordinator. My job involves planning daily and monthly activities for the residents, as well as arranging weekly minibus outings. I also organise community events for people to get involved in. Here at Hafan-Y-Coed, we love to invite new faces into the home to join in with all the fantastic activities and events we have to offer.

Ryland

Ryland Lewis

Job Title: Head of Maintenance Joined: 1993

My Name is Ryland, and I have worked within the home since 1993, starting as the gardener and maintenance assistant. After years of experience, I moved up to the role of head of maintenance in 2020. We have three maintenance assistants alongside me who help maintain the building and grounds to a high standard.

Nicola

Nicola Kearney

Job Title: Head of housekeeping Joined: 2002

Hello, I am Nicola, the head of housekeeping. I joined Hafan-Y-Coed in 2002, and I really enjoy working with my team to ensure the highest standards of cleanliness all around the home. It is a delight to chat with residents as we clean and deliver their laundry.

Clare

Clare Hanford

Job Title: Activities Assistant Joined: 2014

My name is Clare, and I am an Activities assistant here at Hafan-Y-Coed care home. I have worked here since 2014. I have also worked on Care for both of our Memory Lane Communities. I have obtained both my Level 2 and 3 QCF in Health and Social Care as well as being the Dementia Champion for the home.  


I enjoy working alongside my team, entertaining the residents on a daily basis, taking them out on our minibus every week, getting involved with the community and going above and beyond to deliver the Barchester Life Enrichment Programme.

Suzanna

Suzanna Jenkins

Job Title: Activities Assistant Joined: 2013

My name is Sue, and I am one of the Activities Assistants and Dementia Champions here at Hafan-Y-Coed Care Home.


I have many years of experience working in elderly care and people living with Alzheimer's and Dementia. I first started working here back in 2013. The best part about my job is getting to know the residents and also getting to know their loved ones. I have a passion for making sure the people living here lead rich and fulfilling lives.

Vicky

Vicky James

Job Title: Team Leader Joined: 2005

My name is Vicky, I have worked in Hafan-Y-Coed since 2005 and I’ve worked my way up to a Team Leader, I am also very proud to say I am one of the Dementia Champions here at Hafan-Y-Coed Care Home.

Ryan

Ryan John

Job Title: Housekeeping Assistant Joined: 2019

My name is Ryan, I work in the laundry department. I have been working in Hafan-Y-Coed since 2019. I enjoy my job as I love to make a difference in the resident’s lives. Making them laugh and smile on a daily basis makes the job really rewarding.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hafan-Y-Coed Care Home to verify any information. View our terms and conditions. Barchester Hafan-Y-Coed Care Home has an Enhanced Service - more info.