Barchester Hafan-Y-Coed Care Home

Nightingale Court, Off Coedcae Road, Llanelli SA15 1HU
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9.9 157 Reviews
  • Barchester Hafan-Y-Coed Care Home, Llanelli
Hafan-y-Coed Care Home is situated in a quiet cul-de-sac, surrounded by large gardens where residents and relatives can relax and unwind. Accessible by public transport and within walking distance of local shops, the home is a perfect choice for those wanting to be close to the heart of Llanelli.

The highly trained staff are equipped to deal with a wide range of care needs, particularly older persons nursing and dementia care amongst others. Respite can be arranged if they have capacity at the time of enquiry, subject to the home's availability.

Highly thought of amongst its residents, along with family members of those cared for at the home, Hafan-y-Coeds' care and nursing staff are second to none, providing care at the highest level with the resident at the heart of everything they do.

A warm welcome awaits at this friendly, comfortable and caring home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 107 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Hafan-Y-Coed Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Morgan (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (103)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors always welcome at Hafan-Y-Coed. Please informs if attending on visiting before 8:30am and after 19:30pm.

Parking

  • The home has parking available on site for visitors.

Barchester Hafan-Y-Coed Care Home Reviews (157)

9.9

Barchester Hafan-Y-Coed Care Home has a Review Score of 9.9 (9.928) out of 10, based on 43 reviews in the last 2 years.
Over all time Barchester Hafan-Y-Coed Care Home has 157 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Hafan-Y-Coed Care Home
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Total of 157, showing 141-157
Review from T G (Wife of Resident) published on 28 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my husband was comparatively only a resident for approx 4 and a half months he had the best of care. His carers were kind, friendly, courteous and caring. My husband did not settle to his environment very well as he clearly missed his home life. As the situation was not of our choosing, early
days were quite difficult; not only did the staff care for him but they also took care of me.
Reply from Sherri, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your review Theresa, it means so much when people take the time to feedback such positive responses.

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Review from Christine V (Relative of Resident) published on 15 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family member is very happy and relaxed at Hafan-Y-Coed Care Home. The care is faultless.
Staff are extremely helpful and caring. Activities offered are appropriate and enjoyable. He enjoys the catering and his daily needs are fully cared for. Staff are approachable and extremely caring. Highly
recommend.
Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you so much for such a positive review, it is a lovely reflection of how hard the team work here at Hafan-y-Coed everyday.

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Review from R J (Wife of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been here for 3 years. I am very happy with the home and the care and they look after him very well.
Reply from Sherri sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your review Renee and your continued support at residents family meetings.

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Review from Douglas A (Husband of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleased with nursing care.
Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Hi Doug, thank you for your review and your continued support at Hafan-y-Coed.

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Review from Hilary F (Wife of Resident) published on 11 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was referred to Hafan-Y-Coed Care Home from hospital as he had a bad experience from elsewhere. He has settled down now very well. He is looked after very well and his carers are second to none.
Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Hi Hilary, Thank you for your review, we are very thankful for your support and kind donations of the films and music to Hafan-Y-Coed. We are always around if you need us!

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Review from Laura L (Daughter of Resident) published on 28 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The genuine warm welcome we received at Hafan Y Coed when we came to look around for a placement for my father was second to none. We were offered coffee and shown around the home by the Deputy Manager. He spoke so enthusiastically about the home and all the residents he spoke to reacted warmly to him.
There was a delay in dad coming into the home but the manager was fantastic at keeping the family updated. He has settled in so well and the care he is receiving at the home is fantastic. Everyone smiles and nothing is too much for them. We looked at so many homes in the area and nothing compares to Hafan Y Coed.
Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you so much for your positive review. We are so very pleased that you are happy with the care and support we provide here at Hafan-y-Coed.

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Review from Stuart W (Son of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Looked at other homes before choosing Barchester Hafan-Y-Coed Care Home. Very, very happy with the care provided to my mother. Staff are very welcoming.
Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your review, Stuart, we are so pleased that dad has settled in so well.

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Review from Margaret J (Wife of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is very happy and is well looked after.


I would recommend Barchester Hafan-Y-Coed to anybody.

Reply from Sherri sargent, Manager at Barchester Hafan-Y-Coed Care Home

Margaret, thank you so much for your review, we are glad your husband is happy at Hafan-y-Coed.

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Review from Marc G (Grandson of Resident) published on 11 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my grandad moved into Hafan-Y-Coed he has settled in very quickly. All the staff have been very welcoming and nothing is too much trouble for them.


It's clear the staff care for my grandad very much! I'd recommend this home to everyone.

Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you, Marc, for your review, it is always appreciated when people take the time to share their positive experiences of Hafan-y-Coed.

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Review from B D (Husband of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Adequate, staff doing their best.
Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your review, we are very much enjoying having the time to get to know you.

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Review from S M (Daughter-in-law of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very warm welcome. Staff are very friendly and nothing is too much bother.
Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your positive review Mrs M as always if there is anything you would like to discuss the team and I are keen to listen and thank you for your continued support in the resident family/carers meetings. The feedback we receive in those meetings enables us to continually review and evaluate how we are working.

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Review from Robert H (Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were made to feel very welcome on arrival as I arrived by ambulance after being in hospital for 9 weeks. The management arranged for us to have lunch, which we thought is a very kind act as we had been delayed.
The overall atmosphere is cheerful and friendly.
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Review from E R (Daughter of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care my mother has had up to this time.
Just a few niggly bits but Mum is a very happy resident with very little work.
Reply from Sherri Sargent, Gemenral manager at Barchester Hafan-Y-Coed Care Home

Thank you for such a positive review. We are working to bring our activity opportunities also to an excellent standard and have today interviewed for two activities people to lead on this who will work across the home on each community.
This will give us three activities people working across HYC and so we hope this will give the team the support they need to deliver a range of activity options.
Thank you again I will ensure the team are made aware of your comments.

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Review from J P (Husband of Resident) published on 25 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are extremely obliging and kind. Nothing is too much trouble for them and they often go out of their way to ensure the comfort and happiness of residents.
Reply from Sherri Sargent, Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your review we are thrilled you have reviewed our service as excellent in relation to supporting people with dignity and respect. We are recruiting new team members into our housekeeping team to increase our bank team of cleaners. We are also advertising for a housekeeping team leader to work with the team to continually monitor and evaluate our performance. We hope if you choose to review us in the coming months you will feel that we are improving in this area.

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Review from David B (Son-in-law of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Father-in-law has been here for approximately 6 weeks, has settled in well and the staff have been very good and welcoming.
He has dementia which means he can sometimes be a little agitated. They attend to his needs, taking him into the lounge/dining room for interaction/food and are at hand when he
needs personal care. Room is a good size with a toilet, we are able to personalise it with pictures and a TV to keep him occupied/stimulated. Staff are always cheerful, the home has activities/entertainment most Fridays, you are able to have tea/coffee and meals if you mention this and give them advanced warning.
Reply from Sherri Sargent, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you so much for the review we are so pleased your family member has settled in so well. Please keep us informed of anything else we can do to continue to build on our knowledge and relationship with your father-in-law.

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Review from Norman L (Husband of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring staff are conscientious and very caring to my wife. Pleasant and respectful.
Reply from Sherri Sargent, General Manager at Barchester Hafan-Y-Coed Care Home

Thank you for your feedback, Norman. please come and speak with me or a member of the team to let us know what we can do to improve our activities offered.

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Review from R O (Husband of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely satisfied with the staff and care home.
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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Barchester Hafan-Y-Coed Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.928 for Barchester Hafan-Y-Coed Care Home is calculated as follows: ( (490 Excellents x 5) + (13 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 514 Ratings = 4.928
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Hafan-Y-Coed Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (11)

Sarah

Sarah Morgan

Job Title: General Manager Joined: 2011

Sarah is a Registered Nurse with a wealth of knowledge and experience within the nursing/care home sector taking over as General Manager in July 2021.

Katie

Katie Sheppard

Job Title: Administrator Joined: 2019

Katie joined as the Hafan-Y-Coed administration assistant working on reception but has recently been promoted to become the home's administrator. She will often be the first point of contact with the home with her friendly voice on the phone.

Chloe

Chloe King

Job Title: Administrative Assistant Joined: 2017

Hello, my name is Chloe and I am the Administrative Assistant here at Hafan-Y-Coed Care Home. I work in the Administrative office alongside Katie. I started Barchester in 2017 in another local Barchester Home working on reception. I have also previously worked on Activities entertaining the residents on a daily basis. I enjoy working in the care environment as I love getting to know new residents and families and I am very proud of the success of Hafan-Y-Coed Care Home and the excellent reputation held within the local community.

Marie

Marie Spires

Job Title: Lead Activities Coordinator Joined: 2022

My name is Marie, I started working at Hafan-Y-Coed Care Home in 2022 as the Lead Activities Coordinator. My job involves planning the daily/monthly activities in the home for the residents, as well as arranging weekly minibus outings. I also organise events for the community to get involved with, here at Hafan-Y-Coed we love to invite new faces into the home to join in with all the fantastic activities and events we have to offer.


I have a background in singing, so you will quite often catch me in the karaoke singing in Hafan-Y-Coed!

Clare

Clare Hanford

Job Title: Activities Coordinator Joined: 2014

My name is Clare I am an Activities Coordinator here at Hafan-Y-Coed care home. I have worked here since 2014. I have also worked on Care for both of our Memory Lane Communities. I have obtained both my Level 2 and 3 QCF in Health and Social Care as well as being the Dementia Champion for the home.  


I enjoy working alongside my team entertaining the residents on a daily basis, taking them out on our minibus every week, getting involved with the community and going above and beyond to deliver the Barchester Life Enrichment Programme.

Suzanna

Suzanna Jenkins

Job Title: Activities Coordinator Joined: 2013

My name is Sue and I am one of the Activities Coordinators and Dementia Champions here at Hafan-Y-Coed Care Home.


I have many years of experience working in elderly care and people living with Alzheimer's and Dementia. I first started working here back in 2013. The best part about my job is getting to know the residents and also getting to know their loved ones. I have a passion for making sure the people living here lead a rich and fulfilling life.

Nicola

Nicola Kearney

Job Title: Head of housekeeping Joined: 2002

Hello, I am Nicola the head of housekeeping. I joined Hafan-Y-Coed in 2002 and I really enjoy working with my team to ensure the highest standards of cleanliness all around the home. It is a delight to chat with residents as we clean and deliver their laundry.

Katie

Katie Jones

Job Title: Senior Carer/Dementia Champion Joined: 2021

Katie is one of our Senior Carers here at Hafan-Y-Coed. She is also a Dementia Champion. Katie plays a key role in raising and promoting awareness, knowledge and understanding of Dementia.

Vicky

Vicky James

Job Title: Team Leader Joined: 2005

My name is Vicky, I have worked in Hafan-Y-Coed since 2005 and I’ve worked my way up to a Team Leader, I am also very proud to say I am one of the Dementia Champions here at Hafan-Y-Coed Care Home.

Ryan

Ryan John

Job Title: Housekeeping Assistant Joined: 2019

My name is Ryan, I work in the laundry department. I have been working in Hafan-Y-Coed since 2019. I enjoy my job as I love to make a difference in the resident’s lives. Making them laugh and smile on a daily basis makes the job really rewarding.

Jonathan

Jonathan James

Job Title: Care Assistant Joined: 2020

Hello, my name is Jonathan. I am a Care Assistant at Hafan-Y-Coed Care Home, I have worked here since 2020. I love working with the residents, the best part about my job is spending quality time with them, joining in with activities and making them laugh.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hafan-Y-Coed Care Home to verify any information. View our terms and conditions. Barchester Hafan-Y-Coed Care Home has an Enhanced Service - more info.