Picton Court Care Home

200 West Road, Nottage, Porthcawl CF36 3RT
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9.6 56 Reviews
  • Picton Court Care Home, Porthcawl
Picton Court Care Home is set in attractive, spacious grounds with beautiful coastal and countryside views for over 55s in Porthcawl, near Bridgend, south Wales. They focus on giving a great quality of life to everyone, whatever their abilities and needs are.

The team of specially trained colleagues provide tailored care to all residents, including those with dementia.

They pride themselves on providing a happy, friendly and warm environment that lets everyone be as independent or involved as their needs and wants allow.

Picton Court is a stone's throw from Porthcawl town centre and situated 2.5 miles from the famous sea front of Porthcawl, popular not only for its fish and chips, but the annual visit from hundreds of Elvis Presley impersonators. It is also 1.5 miles away from the iconic Kenfig nature reserve and Prince of Wales public house, both of which have a vast history and are famous in the area.

Porthcawl town centre offers a full range of services, including a post office, dentist, pharmacy, hairdressers, doctors and several coffee shops, which residents are encouraged to visit.

Picton Court has regular organised activities according to the preferences and wishes of residents. Organised day trips are arranged to local beaches and restaurants, and social interaction is further encouraged through community and church services, communion, music for health, choirs and concerts.

All bedrooms at Picton Court are unique in shape and dimensions, enjoying panoramic views and offering en-suite bathrooms, televisions, telephone points and fitted wardrobes with matching units and chairs. Picton Court is tastefully decorated and people are encouraged to personalise their rooms with small furnishings, pictures and photographs.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the care home for further details.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shajitha Augustine (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (42)

Visiting

  • Vistors are welcome at any time so relatives can spend as much time with family and friends as they wish. To encourage regular visits, relatives have the opportunity to purchase a key fob so that they can pop by as they please. There is Wifi, complimentary tea and coffee facilities, and vending machines to all residents and families. Arrange to dine with your family members with prior notice.

Parking

  • Ample on-site parking, free of charge.

Picton Court Care Home Reviews (56)

Total of 56, showing 1-20
9.6

Picton Court Care Home has a Review Score of 9.6 (9.627) out of 10, based on 20 reviews in the last 2 years. Over all time Picton Court Care Home has 56 reviews.

Overall Experience

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  • 9
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Date Published

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Review from Brenda M (Wife of Resident) published on 5 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say to express my gratefulness to all the staff, who give 100% to all residents. Any issues are dealt with kindness and thoughtfulness. I cannot say how pleased I am that my husband was given a place at Picton. He is cared for and that's all I can wish for.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Best wishes.

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Review from Gwynne J (Son of Resident) published on 16 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Picton Court for just over one year. On all my visits I have found the staff to be professional, efficient in the daily tasks they carry out and most of all treat the residents with respect.
I would highly recommend Picton Court to anyone looking for a first class Care Home.

Reply from Marc Pullen-James, Director of Care at Picton Court Care Home

Thank you so much for the positive comments and reflections. Best of Wishes

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Review from S G (Daughter of Resident) published on 1 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are really hardworking and lovely to my mum. The managers do not really acknowledge you if you should happen to see them around the home. The entertainment is fab and my mum really enjoys this.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your kinds words. I will take your feedback on board. Thank you

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Review from M W (Sister of Resident) published on 4 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care my sister is receiving. The staff are all very nice.

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Review from R M (Son of Resident) published on 9 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is now 104 years old, has been in Picton Court since she was 101 years old. On my frequent visits I have found the staff to be friendly and efficient and have a very caring attitude to the residents. My mother is happy at Picton Court. I would recommend the home to any family looking for
a good home for an elderly loved one.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Best wishes.

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Review from E H (Daughter of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you enter Picton Court you are given a warm welcome from all the staff. As my mother needs 24 hour nursing care, this is given with dignity and sincerity. I cannot thank them all for giving me peace of mind knowing my mother is well looked after and in a safe environment I have dealt with
the nurses, carers, receptionist, kitchen and maintenance team and all have been wonderful and nothing is to much trouble. Knowing my mother is happy in her new surroundings, makes me happy. Thank you and well done to everyone at Picton Court.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Very best wishes.

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Review from Jacqueline W (Wife of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are treated as individuals with a clear care plan to follow. The unit is peaceful, indicating everyone is comfortable. All staff including laundry and cleaning staff are friendly, polite and considerate to residents. The unit is warm, well-lit and airy. Food is well prepared and well presented,
drinks are plentiful throughout the day. Activities are frequent for those who want to and are able to take part. Clothes are laundered well and hung in the wardrobe, well done everyone!

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for taking the time to write a review and we really appreciate your kind words. Very best wishes.

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Review from V P (Cousin of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the care, no complaints at all.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review and I really appreciate it.

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Review from Caroline C (Sister of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my brother's care, as he is.
Staff are friendly and helpful towards the family, are very approachable.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your feedback and I really appreciate it.

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Review from Sian M (Daughter of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in very well at Picton Court since transferring from hospital. The staff are very caring and ensure Mum is well looked after despite her physical disabilities.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your review and I really appreciate it.

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Review from James B (Son of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Comfortable with good staff.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your feedback and I really appreciate it.

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Review from G M (Husband of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I find it difficult to give an honest/personal view of the care home since I have no experience of any family members being in care or the price of it, it is satisfactory. My wife has been in Picton Court for 4 weeks and I have completed my answers with her help. I have at times thought there was not
enough staff available to assist my wife in toileting and mobility.

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Review from D J (Son-in-law of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been here 4 months and has settled in well, has nothing but praise for staff and loves the food. We find everyone so helpful, it's just a great place for her. It gives us peace of mind as she is looked after brilliantly. Thank you, Picton.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your feedback and we really appreciate it.

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Review from Mark E (Son of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Picton Court coming up a year. On entry, we did not think she had long to live. Luckily she is still with us and I believe it is down to the constant good quality care and support of Picton Court nursing and care team. The long-term employees here are a testament to how good this
place is. Familiar faces, clean environment, good food and entertainment all help my mum's quality of life and wellbeing.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review; it is appreciated by all the staff at the home.

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Review from K L (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for six months. We have seen an improvement in his physical looks. The care team are lovely. He seems settled but doesn't know where he is due to his dementia.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review; it is appreciated by all the staff.

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Review from M M (Daughter of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although activities are on offer my parents have chosen not to take part even though the staff have encouraged them to do so. Staff are very caring and attentive and all their needs are met. We are very impressed with the way our father's dietary needs are accommodated and our mother enjoys the varied
menus on offer.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review; it is appreciated by all the staff at the home.

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Review from Stephen D (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in the Dementia Unit at Picton Court for almost two years. I and my family would like to thank all the staff for the kind and professional care that they gave my mother. The staff who looked after her care needs and also those behind the scenes were fantastic. We were always
made to feel welcome when we came to visit, and the staff were genuinely kind and caring. Often, we had a good laugh with residents and staff during our visits. Sorry, it has taken a while to write this, but a big thank you to everyone at Picton Court.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review; it is appreciated by all the staff at the home.

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Review from Stephen D (Nephew of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff and facility. From the care my uncle receives on a daily basis to the regular updates I receive relating to any health issues.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review; it is appreciated by all the staff at the home.

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Review from Nicola T (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Picton Court in November 2023. She is settling in well, has a beautiful room and always says how lovely it is. The staff and food are amazing.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review; it is appreciated by all the staff at the home.

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Review from K R (Sister of Resident) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been here for over five years and is well looked after. I'm very impressed by the staff training and telling me when she is not well or a bit sad. Very impressed as I cannot be there 24/7. I always know my sister will let the staff know if she needs or wants anything.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Picton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for Picton Court Care Home is calculated as follows: ( (156 Excellents x 5) + (67 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 233 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Picton Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Meet the Team (2)

Shajitha

Shajitha Augustine

Job Title: Home Manager

Joined: 2013

Shajitha has worked for Hafod since 2008 and joined Picton Court as Home Manager from 2013.


Qualifying with a BSc Nursing in 1998 whilst living in India, Shajitha has always been very committed and compassionate about care and believes her career is the most awarding job.


Shajitha enjoys supporting and leading a team of excellent and dedicated staff who do their very best to give a high level of care to all residents. Although as home manager this can be challenging, Shajitha loves being apart of the Picton Court team.

Celine

Celine Varghese

Job Title: Deputy Home/Cinical Nurse Manager

Joined: 2008

Celine joined Picton Court in 2008 as a registered general nurse (RGN) and then moved into the role of deputy manager in 2012. She loves being part of our fantasic team and enjoys working with our lovely residents.

Frequently Asked Questions about Picton Court Care Home

What types of Care is Picton Court Care Home registered for?

Older Person Care, Dementia, Eating Disorders, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Picton Court Care Home have?

There are 76 Single Rooms.

What are the Facilities & Services at Picton Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Picton Court Care Home to the centre of Porthcawl?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Picton Court Care Home to verify any information. View our terms and conditions. Picton Court Care Home has an Enhanced Service - more info.