Picton Court Care Home

200 West Road, Nottage, Porthcawl CF36 3RT
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9.6 56 Reviews
  • Picton Court Care Home, Porthcawl
Picton Court Care Home is set in attractive, spacious grounds with beautiful coastal and countryside views for over 55s in Porthcawl, near Bridgend, south Wales. They focus on giving a great quality of life to everyone, whatever their abilities and needs are.

The team of specially trained colleagues provide tailored care to all residents, including those with dementia.

They pride themselves on providing a happy, friendly and warm environment that lets everyone be as independent or involved as their needs and wants allow.

Picton Court is a stone's throw from Porthcawl town centre and situated 2.5 miles from the famous sea front of Porthcawl, popular not only for its fish and chips, but the annual visit from hundreds of Elvis Presley impersonators. It is also 1.5 miles away from the iconic Kenfig nature reserve and Prince of Wales public house, both of which have a vast history and are famous in the area.

Porthcawl town centre offers a full range of services, including a post office, dentist, pharmacy, hairdressers, doctors and several coffee shops, which residents are encouraged to visit.

Picton Court has regular organised activities according to the preferences and wishes of residents. Organised day trips are arranged to local beaches and restaurants, and social interaction is further encouraged through community and church services, communion, music for health, choirs and concerts.

All bedrooms at Picton Court are unique in shape and dimensions, enjoying panoramic views and offering en-suite bathrooms, televisions, telephone points and fitted wardrobes with matching units and chairs. Picton Court is tastefully decorated and people are encouraged to personalise their rooms with small furnishings, pictures and photographs.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the care home for further details.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shajitha Augustine (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (42)

Visiting

  • Vistors are welcome at any time so relatives can spend as much time with family and friends as they wish. To encourage regular visits, relatives have the opportunity to purchase a key fob so that they can pop by as they please. There is Wifi, complimentary tea and coffee facilities, and vending machines to all residents and families. Arrange to dine with your family members with prior notice.

Parking

  • Ample on-site parking, free of charge.

Picton Court Care Home Reviews (56)

Total of 56, showing 41-56
9.6

Picton Court Care Home has a Review Score of 9.6 (9.627) out of 10, based on 20 reviews in the last 2 years. Over all time Picton Court Care Home has 56 reviews.

Overall Experience

  • 46
  • 9
  • 1
  • 0
  • 0

Date Published

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Review from Colin C (Husband of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff in nursing care are wonderful, always making sure she is looked after.
I feel the kitchen staff always make sure they use her special milk and will also offer to make her items with her milk like pancakes.
The place is kept clean and tidy and they make sure to ask or show you worn or
damaged clothes so you can decide to fix them or recycle.
They always ask after me and always include my family on special occasions (ie Mother's Day, Easter).

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Review from Susan M (Daughter of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Picton court has provided my mother with outstanding care, love and compassion. I believe that the nursing care that she is receiving is second to none. The professionalism of all the staff is exceptional. The facilities, food and activities/entertainment are also first class. We consider ourselves
to be very fortunate that my mother is being so well looked after at Picton Court.

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Review from Patricia P (Friend of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful and treat the residents wonderfully. I would happily recommend. Anyone who needs caring would love Picton Court.

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Review from Kim E (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Picton Court is a wonderful care home. The staff cared for my mother so well and myself and family were made to feel at home. During my mother's stay and illness, they were very supportive of myself and my family although they are very busy always had time to talk and comfort us.

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Review from L B (Daughter of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had the greatest of care and was treated with dignity at all times. She was encouraged to engage and participate and improved greatly during her time at Picton Court. Unfortunately, she was taken too soon.

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Review from Megan P (Granddaughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff was most helpful from the time my grandfather arrived until the moment he passed.
Picton Court one of the best homes in Bridgend and staff was most helpful. Very kind and quality care in putting him first.

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Review from Colette C (Power of Attorney of Resident) published on 3 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Picton Court ensured that the respite care for the service user was enjoyable. From the initial telephone call to when the stay commenced was just three days. The staff enabled the service user to re-gain his strength and independence and encouraged him to socialise during his stay.
Highly recommended.

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Review from E M E (Cousin of Resident) published on 25 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This review is based on twice-weekly visits to my 92-year-old female cousin, who is physically frail but mentally alert and at times, strong willed! It covers a period of 3 years plus. Throughout this time and without exception, I have found Picton Courts care staff to be patient, considerate and above
all, kind and cheerful, whatever the circumstances. The duty nurses have ensured that any medical intervention, whenever needed day or night, has been prompt and effective, and that I am immediately informed.
Meals are wholesome and varied and there is a good range of social activities for residents. Private rooms and communal spaces are clean and airy.
At any meetings with Picton Courts managers, I have found them to be helpful and sensible in offering practical solutions to any problem encountered, with an impressive focus on the best interests of their residents.
Overall, it has been a pleasure, not a duty, to visit.

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Review from Leonard W (Wife of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If my wife did not have the care and support I don't think she would still be here now! I can't thank the staff they are great as their jobs looking after my wife.


Thank you again

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Review from David H (Son of Resident) published on 29 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a happy environment with very high standards. The staff are excellent, happy and professional.

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Review from J T (Wife of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in respite care at Picton Court Care Home for one week. The care he received was superb. The staff were so caring, it was incredible. I went in at lunchtimes to give him his meal and we were taken to the conservatory for privacy, which was excellent. I sincerely hope he can stay there
again.

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Review from Annie (Daughter of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Picton Court enough for looking after Mum for the time she was there. Everyone was always so friendly, positive, reassuring and helpful in every way and their commitment to mum’s welfare and their loving care was evident. Nothing was too much trouble for them and they encouraged
feedback and welcomed family involvement also.

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Review from D J (Daughter of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After looking at several care homes prior to my mother moving into nursing care, I decided that Picton Court felt the best home to provide her care. She has been at the home since January 2018 and I have no complaints. The care staff are very friendly and helpful and are providing good care to my mother.
Nothing is too much trouble for the care staff.

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Review from Dianna E (Daughter of Resident) published on 9 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Picton Court has given the most impressive care I could ever have wished for my mother. Indeed Picton Court has been a second home to her for seven years.
I am very gracious and thankful to all there.

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Review from Roger T (Son of Resident) published on 3 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well Run.
The Food is excellent.
Activities and Entertainment are Superb !!

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Review from Eileen T (Wife of Resident) published on 11 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Husband is a resident at Picton court. It is extremely well run by the management and nothing escapes their attention which is what a good care home should be like.
The staff are extremely efficient at their duties and residents are looked after with dignity comfort and compassion and are treated
as members of a big homely family.


A full time activities coordinator is there to bring in a social aspect with lots of fun - Bingo, Floor games, Quizzes, Musical activities, Armchair exercises, Reminiscence, Parties, Gardening Club, Fetes, Raffles, you name it he does it including taking the residents out for lunch which they look forward to.
In the good weather many residents and their families enjoy spending time in the conservatories or outside in the gardens which has stupendous views over fields, to the sea and over the Golf Club.
In my opinion Picton Court is the Jewel in the crown of Care Homes. I cannot Praise it enough and am delighted my husband is there.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Picton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for Picton Court Care Home is calculated as follows: ( (156 Excellents x 5) + (67 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 233 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Picton Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (0)

Meet the Team (2)

Shajitha

Shajitha Augustine

Job Title: Home Manager

Joined: 2013

Shajitha has worked for Hafod since 2008 and joined Picton Court as Home Manager from 2013.


Qualifying with a BSc Nursing in 1998 whilst living in India, Shajitha has always been very committed and compassionate about care and believes her career is the most awarding job.


Shajitha enjoys supporting and leading a team of excellent and dedicated staff who do their very best to give a high level of care to all residents. Although as home manager this can be challenging, Shajitha loves being apart of the Picton Court team.

Celine

Celine Varghese

Job Title: Deputy Home/Cinical Nurse Manager

Joined: 2008

Celine joined Picton Court in 2008 as a registered general nurse (RGN) and then moved into the role of deputy manager in 2012. She loves being part of our fantasic team and enjoys working with our lovely residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Picton Court Care Home to verify any information. View our terms and conditions. Picton Court Care Home has an Enhanced Service - more info.