Picton Court Care Home

Overall, I'm happy with the care that is taken of my wife. Staff are lovely, professional and the cleanness is great. I feel a great relief in the knowledge that my loved one is being given care at a high standard and treated with dignity.

I was really pleased to get my mum into this care home as the first impressions were lovely. Mum was in there for 17 months and I was very pleased with all aspects of the home. Mum was well looked after. The choice of food was amazing as was the food itself. Every time I saw mum she was always spotlessly clean. Over the last 12 months when the home had been closed to visitors I was always well informed as to what was happening with her. The staff from the cleaners to the management were first class. There is nothing that I can fault. The staff were so caring, my mother at times was not the easiest of people to deal with but they never complained. Mum was always treated with dignity. Nothing was too much trouble for the staff. The entertainment was first class although this had changed over the last 12 months, Covid fault, not the home. I would recommend this home to anyone.

The care that my nan receives at Picton Court is absolutely excellent. All of the staff and care team can't do enough to look after her.

Mum is safe in the care home and gets on with all of the staff and residents. There are activities most days and there is a very friendly atmosphere.

I feel all staff do everything they can to make my mother comfortable under sometimes difficult circumstances. Marked the room as such only because a shower would have been great (falls perhaps and extra cleaning) and the food cooked on a large scale, sometimes appears a bit "tired". The manager always listens and helpful to requests.

Mum is safe, happy, well looked after and involved in activities. Grateful to Picton Court.

My mother moved in on the 20th May and so far the managed care and all the staff have been so helpful. The home is clean and friendly. I live 200 miles away but I'm confident that my mother will be well looked after.

They always ask after me and always include my family on special occasions (ie Mother's Day, Easter).

Picton court has provided my mother with outstanding care, love and compassion. I believe that the nursing care that she is receiving is second to none. The professionalism of all the staff is exceptional. The facilities, food and activities/entertainment are also first class. We consider ourselves to be very fortunate that my mother is being so well looked after at Picton Court.

The staff are wonderful and treat the residents wonderfully. I would happily recommend. Anyone who needs caring would love Picton Court.

Picton Court is a wonderful care home. The staff cared for my mother so well and myself and family were made to feel at home. During my mother's stay and illness, they were very supportive of myself and my family although they are very busy always had time to talk and comfort us.

My mother had the greatest of care and was treated with dignity at all times. She was encouraged to engage and participate and improved greatly during her time at Picton Court. Unfortunately, she was taken too soon.

Picton Court one of the best homes in Bridgend and staff was most helpful. Very kind and quality care in putting him first.

All the staff at Picton Court ensured that the respite care for the service user was enjoyable. From the initial telephone call to when the stay commenced was just three days. The staff enabled the service user to re-gain his strength and independence and encouraged him to socialise during his stay. Highly recommended.

Overall, it has been a pleasure, not a duty, to visit.

If my wife did not have the care and support I don't think she would still be here now! I can't thank the staff they are great as their jobs looking after my wife.

Thank you again

The home is a happy environment with very high standards. The staff are excellent, happy and professional.

My husband was in respite care at Picton Court Care Home for one week. The care he received was superb. The staff were so caring, it was incredible. I went in at lunchtimes to give him his meal and we were taken to the conservatory for privacy, which was excellent. I sincerely hope he can stay there again.

I cannot thank the staff at Picton Court enough for looking after Mum for the time she was there. Everyone was always so friendly, positive, reassuring and helpful in every way and their commitment to mum’s welfare and their loving care was evident. Nothing was too much trouble for them and they encouraged feedback and welcomed family involvement also.

After looking at several care homes prior to my mother moving into nursing care, I decided that Picton Court felt the best home to provide her care. She has been at the home since January 2018 and I have no complaints. The care staff are very friendly and helpful and are providing good care to my mother. Nothing is too much trouble for the care staff.