Picton Court Care Home

200 West Road, Nottage, Porthcawl CF36 3RT
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9.6 56 Reviews
  • Picton Court Care Home, Porthcawl
Picton Court Care Home is set in attractive, spacious grounds with beautiful coastal and countryside views for over 55s in Porthcawl, near Bridgend, south Wales. They focus on giving a great quality of life to everyone, whatever their abilities and needs are.

The team of specially trained colleagues provide tailored care to all residents, including those with dementia.

They pride themselves on providing a happy, friendly and warm environment that lets everyone be as independent or involved as their needs and wants allow.

Picton Court is a stone's throw from Porthcawl town centre and situated 2.5 miles from the famous sea front of Porthcawl, popular not only for its fish and chips, but the annual visit from hundreds of Elvis Presley impersonators. It is also 1.5 miles away from the iconic Kenfig nature reserve and Prince of Wales public house, both of which have a vast history and are famous in the area.

Porthcawl town centre offers a full range of services, including a post office, dentist, pharmacy, hairdressers, doctors and several coffee shops, which residents are encouraged to visit.

Picton Court has regular organised activities according to the preferences and wishes of residents. Organised day trips are arranged to local beaches and restaurants, and social interaction is further encouraged through community and church services, communion, music for health, choirs and concerts.

All bedrooms at Picton Court are unique in shape and dimensions, enjoying panoramic views and offering en-suite bathrooms, televisions, telephone points and fitted wardrobes with matching units and chairs. Picton Court is tastefully decorated and people are encouraged to personalise their rooms with small furnishings, pictures and photographs.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the care home for further details.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shajitha Augustine (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (42)

Visiting

  • Vistors are welcome at any time so relatives can spend as much time with family and friends as they wish. To encourage regular visits, relatives have the opportunity to purchase a key fob so that they can pop by as they please. There is Wifi, complimentary tea and coffee facilities, and vending machines to all residents and families. Arrange to dine with your family members with prior notice.

Parking

  • Ample on-site parking, free of charge.

Picton Court Care Home Reviews (56)

Total of 56, showing 21-40
9.6

Picton Court Care Home has a Review Score of 9.6 (9.627) out of 10, based on 20 reviews in the last 2 years. Over all time Picton Court Care Home has 56 reviews.

Overall Experience

  • 46
  • 9
  • 1
  • 0
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Date Published

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Review from Caroline M (Daughter of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Picton Court Care Home for the last four years.
As a family, we are extremely pleased with the care she receives and earlier this year, my mother was seriously ill and it was due to the staff's care that she recovered so well.
My mother is very happy in the home and appreciates
all the care she receives. I would always strongly recommend Picton Court Care Home.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review, it is appreciated by all the staff at the home.

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Review from C B (Daughter of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Picton Court has provided my mum with a home, not just a care facility. The staff are professional and extremely caring. They treat the residents with respect and there are lots of smiles and laughter. There are plenty of activities to engage and entertain the residents. The menus are varied and have
good choices. I would certainly recommend Picton Court.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review, it is appreciated by all the staff at the home.

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Review from Wayne A (Son of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother loves it here, the home and especially the staff.
Very clean with lots for her to do.
We're very happy she's at this home.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review, it is appreciated by all the staff at the home.

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Review from David J (Son of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Picton Court and their staff have looked after and cared for my mother in a most caring and professional manner. The home has a lovely atmosphere and our family always feel welcome. The care and compassion given to Mum has been exceptional.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review, it is appreciated by all the staff at the home.

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Review from Paul J (Son of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

18 months ago I chose Picton Court as a residential home from my mum and it was one of the best decisions I have ever made. She is very happy, safe and contented and so am I and the wider family. She feels at home and has made many friends both with the residents and staff. All the staff are brilliant
and the home is lovely. I have come to know all the staff and they are all fantastic and they look after Mum so well. I regard all as friends of mine now. The activities the home puts on are amazing and I love seeing the social media pictures that are posted and in that way, all the family across the UK can see she is happy. I love the way the care home replicates and decorates the seasonal events and not just Christmas. The food is wonderful and she loves it all. Mum loves having her hair done and she always looks clean and immaculate in her clothes which are washed every day. Her room is lovely and is just right for her and I love to visit. I fully recommend Picton Court to anyone.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your kind words, I really appreciate it.

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Review from K R (Sister of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Picton Court is a very nice place. Staff are great, they really love my sister and my sister loves being there. She's so happy. The staff will go out of their way to help her she as dementia and they really look after her.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you, for your kind words and I really appreciate it.

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Review from Paula S (Daughter of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout Mum's 19-month stay, she was well cared for, happy and content. Staff are always happy and helpful and as a relative always kept informed of any issues and any upcoming injections etc. The care home security was excellent and both Mum and the home is always clean. All staff from reception
to cleaners, carers and nurses are friendly and treated Mum with respect and dignity. Especially at end of life. Treatment was amazing to both Mum and my family. Stayed 24/7 until her passing. Can't praise and thank the staff enough for their kindness and compassion at this awful time. Will never be able to thank the staff enough.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you, for your kind words and I really appreciate it.
Best wishes.

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Review from Beverly W (Daughter of Resident) published on 30 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very worried about my father needing to go into care. After four months I realise it was the best move for my father and our family.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you very much for your review, it is appreciated by all staff at the home.

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Review from Julie B (Daughter of Resident) published on 20 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Picton Court since August 2020. I highly recommend it as an excellent care home. My mum has received the very best of care and is treated with care and respect. The staff are amazing and I have come to know and trust them. If there have ever been any concerns with mum,
I have been informed immediately. It hasn't been easy with mum being away from us during the pandemic, but Picton Court and the staff have strived to keep mum safe and make sure we keep in touch as much as possible. Before my mum came to Picton, I looked into many care homes and none of them come close to providing the same high standards. Nothing is too much trouble for all of the staff, my mum has come on leaps and bounds since being there. So thank you again Picton Court for looking after my precious mum.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your kind words and I really appreciate it. Best wishes

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Review from Mitch H (Brother of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find every time I visit my sister, she is very happy, well looked after and fed really well!

Reply from Carolann Jones, Executive PA at Picton Court Care Home

Thank you for your lovely comments; they shall be passed onto the team at Picton Court.

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Review from P R (Son of Resident) published on 4 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Always helpful and informative. Premises clean. Food is good, plenty of interaction with staff members and residents with quizzes and games. Cannot find fault with the application of Covid rules and regulations. Always feel safe when visiting Mum.

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Review from Janice H (Daughter of Resident) published on 17 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old Mum has been a resident at Picton Court for 17 months and I can highly recommend it as an excellent care home. My mum has received the very best of care and is spoken to with care and respect. The staff are amazing and I have come to know them and trust them. If there have been any concerns
about mum, I have been informed immediately.


There is a feeling of a family-run care home and a good continuity of staff many of the staff have worked there for many years. It has been a difficult time due to the Covid pandemic and Picton Court has been passionate about keeping our loved ones safe.
Before my mum came to Picton, I visited a number of care homes and none of them come close to providing the same high standards. Nothing is too much trouble for all of the staff including the manager carers receptionists cleaners kitchen and laundry workers.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you, Janice, for your kind words and I really appreciate it, best wishes.

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Review from R B (Daughter of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here for just over two years and they have looked after him really well even when it's been hard to see him due to Covid. He is always clean and tidy and so is his room. I would highly recommend the home.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your kind words and I really appreciate it, best wishes Shajitha

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Review from G J (Husband of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I'm happy with the care that is taken of my wife. Staff are lovely, professional and the cleanness is great. I feel a great relief in the knowledge that my loved one is being given care at a high standard and treated with dignity.

Reply from Shajitha Augustine, Picton Court Home Manager at Picton Court Care Home

Thank you for your kind words and I really appreciate it, best wishes Shajitha

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Review from Hilary L (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really pleased to get my mum into this care home as the first impressions were lovely. Mum was in there for 17 months and I was very pleased with all aspects of the home. Mum was well looked after. The choice of food was amazing as was the food itself. Every time I saw mum she was always spotlessly
clean. Over the last 12 months when the home had been closed to visitors I was always well informed as to what was happening with her. The staff from the cleaners to the management were first class. There is nothing that I can fault. The staff were so caring, my mother at times was not the easiest of people to deal with but they never complained. Mum was always treated with dignity. Nothing was too much trouble for the staff. The entertainment was first class although this had changed over the last 12 months, Covid fault, not the home. I would recommend this home to anyone.

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Review from S B (Grandson of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my nan receives at Picton Court is absolutely excellent. All of the staff and care team can't do enough to look after her.

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Review from Neil J (Son of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is safe in the care home and gets on with all of the staff and residents. There are activities most days and there is a very friendly atmosphere.

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Review from Susan B (Daughter of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found every member of staff very obliging, kind and cheerful when carrying out their duties. Also, especially in the case of the seniors, very professional.
I feel all staff do everything they can to make my mother comfortable under sometimes difficult circumstances. Marked the room as
such only because a shower would have been great (falls perhaps and extra cleaning) and the food cooked on a large scale, sometimes appears a bit "tired". The manager always listens and helpful to requests.

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Review from Joy H (Daughter of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first visit, we were impressed with the lovely rooms (kept clean and hygienic) and homely atmosphere. We have made friends with staff and clients alike. One of the family visit daily and are always made welcome. Food is excellent - choice given at every meal. Social activities are second to
none. Mum regularly plays bowls, darts, bingo etc. Regular church services are held in the lounge. The management, senior carers and carers are friendly, caring, conscientious and have the knowledge and skills needed to care for mum, ensuring privacy is maintained and wishes respected. I am encouraged to be involved with some decisions of mum's care.
Mum is safe, happy, well looked after and involved in activities. Grateful to Picton Court.

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Review from S S (Daughter of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in on the 20th May and so far the managed care and all the staff have been so helpful. The home is clean and friendly. I live 200 miles away but I'm confident that my mother will be well looked after.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Picton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for Picton Court Care Home is calculated as follows: ( (156 Excellents x 5) + (67 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 233 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Picton Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Meet the Team (2)

Shajitha

Shajitha Augustine

Job Title: Home Manager

Joined: 2013

Shajitha has worked for Hafod since 2008 and joined Picton Court as Home Manager from 2013.


Qualifying with a BSc Nursing in 1998 whilst living in India, Shajitha has always been very committed and compassionate about care and believes her career is the most awarding job.


Shajitha enjoys supporting and leading a team of excellent and dedicated staff who do their very best to give a high level of care to all residents. Although as home manager this can be challenging, Shajitha loves being apart of the Picton Court team.

Celine

Celine Varghese

Job Title: Deputy Home/Cinical Nurse Manager

Joined: 2008

Celine joined Picton Court in 2008 as a registered general nurse (RGN) and then moved into the role of deputy manager in 2012. She loves being part of our fantasic team and enjoys working with our lovely residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Picton Court Care Home to verify any information. View our terms and conditions. Picton Court Care Home has an Enhanced Service - more info.