Search...

Hallmark Greenhill Manor

Duffryn Road, Pentrebach, Merthyr Tydfil CF48 4BE
Hallmark Luxury Care Homes Logo
Top 20 care home certificate
Jobs
Hallmark Greenhill Manor logo
Hallmark Greenhill Manor, Merthyr Tydfil
Hallmark Greenhill Manor, Merthyr Tydfil
Hallmark Greenhill Manor, Merthyr Tydfil

Nestled in a serene spot within the beautiful valleys, Hallmark Greenhill Manor invites residents to thrive in a luxurious yet homely environment. This care home provides award-winning residential, dementia, nursing, and respite care, including a vibrant younger person’s community. All with peace of mind that Hallmark All-Inclusive covers all the essentials.

Acknowledging the challenges that come with aging, the team at Greenhill Manor lives for every precious moment. Their bighearted...  

Care Provided by Hallmark Greenhill Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800N/A
Residential Dementia CareFrom £1,840N/A
Nursing CareFrom £1,800N/A
*Please note that weekly fees exclude:
Escorts and the cost of non-NHS transport to routine, planned appointments.
Personal newspapers and magazines
Guest Dining
Admission fees for activities / outings
Private telephone and Sky connection
Hairdressing
Therapies

Chiropody

Contact Hallmark Greenhill Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Local Authority / Social Services

Admission Information

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (120)
  • Single Rooms with ensuite Wet Room (39)

Parking

  • A large visitor car park at the front of the home which should have ample car parking spaces.

Hallmark Greenhill Manor Reviews (138)

Submit a Review
10

Hallmark Greenhill Manor has a Review Score of 10 (10.000) out of 10, based on 25 reviews in the last 2 years. Over all time Hallmark Greenhill Manor has 138 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hallmark Greenhill Manor
Loading...
Showing 138 reviews matching selected criteria
Review from Katrina S (Friend of Resident) published on 9 September 2024 Submitted via Website
Overall Experience

I felt deeply welcome upon entering the home to visit my friend. The staff even made me a cup of tea as I was on crutches. The bread pudding was so delicious and a treat to share in a calm and cosy environment. I would recommend Greenhill Manor to my nearest and dearest as I was so impressed when shown around the house. Thank you everyone for your humble service to the residents.

Reply from Karen Beech, General Manager at Hallmark Greenhill Manor

Thank you for your kind words. It was our pleasure to have you visit us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from N D (Daughter-in-law of Resident) published on 20 August 2024 Submitted via Postal Card
Overall Experience

Excellent staff and facilities. Father-in-law is enjoying the activities, after being in hospital for 8 months, settled well into the care home and made to feel welcome.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you for taking the time to complete this review, it is lovely seeing him settle in.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G W (Son-in-law of Resident) published on 20 August 2024 Submitted via Postal Card
Overall Experience
The home has excellent facilities and the staff are very good. There is always something going on for the residents, craft events, singers etc.

The standard of the food is excellent and the general atmosphere in the home is very good. My mother-in-law is very well cared for and she feels that she is at home.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

It is always a pleasure to see you at the home, thank you for taking the time to fill in this marvellous review. We all care for your mother in law a great deal, and I will make sure the team see your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K W (Daughter of Resident) published on 20 August 2024 Submitted via Postal Card
Overall Experience

My experience of the home is excellent, staff are very good and helpful, they show so much care for all the residents and their families. Activities are fantastic you couldn't ask for anything more. Can't thank them enough for the care they have given to my mother.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you for completing this review, comments like this make an awful big difference to the team and I will be sharing your kind words with them all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G D (Son of Resident) published on 20 August 2024 Submitted via Postal Card
Overall Experience
My father has recently been moved into the facilities at Greenhill Manor.

The staff have been amazing and have been outstanding at getting my father settled. They are giving him another chance at living the life he had before becoming ill.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

It is an honour to care for your father at Greenhill Manor and seeing him settle in has been a joy! Thank you for completing this review, it is really appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Father of Resident) published on 30 July 2024 Submitted via Postal Card
Overall Experience

My son is happy at Greenhill Manor, he has made friends and receives the best care.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you so much for taking the time to complete this review. We are glad that your son has settled in well and that you are happy with the care he receives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S D (Friend of Resident) published on 30 July 2024 Submitted via Postal Card
Overall Experience

My husband and I visit our great friend between 2 and 3 times a week and are always struck by the warmth and friendliness of all the staff at the home. The care received there is second to none and the clients are treated with dignity and respect at all times. Our friend settled in extremely quickly and is happy and content in this new home from home.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you for your kind words and taking the time to complete this review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L D (Daughter of Resident) published on 22 July 2024 Submitted via Postal Card
Overall Experience

My mother is a resident since April 2024. We are so happy with the care she is receiving, the management and staff are so caring and we have Peace of Mind that she is getting the best care. Her room is immaculate and clean with all comforts. We have added her personal touches. My father was a resident before sadly passing away and we knew this was the best choice we could ever make. I highly recommend Greenhill Manor and can't thank the staff enough for all they do. The facilities are amazing.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you not only for your kind words, you are all a part of the Greenhill Manor Family, it is a pleasure to care for your mother as it was for your father.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R J (Husband of Resident) published on 22 July 2024 Submitted via Postal Card
Overall Experience

My wife came in March 4th and has been treated with care and respect by everybody here from cleaner to cook, nurses and every member of staff. She now calls it her forever home and it takes a lot off my mind knowing she's safe and cared for so thank you.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

It is an honour and privilege! Thank you for taking the time to complete this review, we all appreciate it and I will make sure I pass your comments on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W J (Resident / Service User) published on 22 July 2024 Submitted via Postal Card
Overall Experience

I moved to the home on the 4th of March 2024 and when I moved here I was a bit apprehensive coming from out of the country. After the first week, I settled down thanks to the staff, carers and everyone else. I feel safe and class it as a forever home. There is always something going on. My favourite is quiz night and sing-song. I feel I mix well with other residents. I feel I am happy. Many thanks.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

I am so glad you are happy at Greenhill Manor, it has been fantastic getting to know you and your family and listening to your stories! We are all thrilled to see you thriving and grabbing the bull by the horns!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Sister of Resident) published on 22 July 2024 Submitted via Postal Card
Overall Experience

My sister arrived at Greenhill Manor in March 2024. She had had a long stay in hospital where we were told to expect the worst. I visited Greenhill before she was discharged. Five-star hotel came to mind. The staff were approachable and friendly. Since my sister arrived, we have seen her improve. The staff have been excellent in all areas. This in turn has given my sister the confidence and reassurance she needed. She is thriving again. Thank you all for giving my sister back.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you for taking the time to complete this review. It is amazing how far your sister has come, she is an inspiration!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wayne J (Husband of Resident) published on 16 July 2024 Submitted via Postal Card
Overall Experience

Everyone is really helpful. The carers, nurses, cleaners, everyone has a happy-go-lucky attitude. The food is lovely too.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you, Wayne! Your feedback is important to us all and will be shared with the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Edward G (Son-in-law of Resident) published on 16 July 2024 Submitted via Postal Card
Overall Experience

My wife and I cannot say how grateful we are to the staff at Greenhill Manor. My mother-in-law is dressed and immaculate every time we visit. The food is varied and delicious. Family are catered for with tea, coffee and homemade cakes. The entertainment is arranged by one particular member of staff, and there are singers, chairs and meditation to help keep the residents active and thoughtful. The cinema room shows old films and music, which they tend to remember. Bright and cheery surroundings, and a very comfortable room with her own ensuite. We definitely made the right decision as a family. We know she is being totally cared for. Many thanks.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you for taking the time to complete such a lovely review, Edward. It is an honour to care for your mother-in-law. I will make sure to share your kind words with the team at Greenhill Manor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine N (Daughter of Resident) published on 16 July 2024 Submitted via Postal Card
Overall Experience

My mother has been a resident here for over nine years, and I find the care, communication and management excellent. Any queries are responded to immediately. The building is clean and very well presented with activities for those who choose to use them. Food is excellent and plentiful, and staff have wonderful, caring relationships with all residents and relatives and cater well for individual needs.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you, Catherine! It has been a privilege to get to know your mother and your family over the years. Your kind comments will be shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Niece of Resident) published on 14 June 2024 Submitted via Postal Card
Overall Experience

Lovely staff and very helpful. Always asking how we are and making sure my auntie has everything she needs. She is very happy.

Reply from Karen Beech, General Manager at Hallmark Greenhill Manor

Thank you for your comments. It is a pleasure to care for your aunt.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L G (Relative of Resident) published on 14 June 2024 Submitted via Postal Card
Overall Experience

Lovely friendly place. Always welcoming and helpful.

Reply from Karen Beech, General Manager at Hallmark Greenhill Manor

Thank you for your comments, it is much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Daughter of Resident) published on 14 June 2024 Submitted via Postal Card
Overall Experience

My Dad was here for years, when we were looking for a care home for Mom we knew we would want her to go to Greenhill.

Reply from Karen Beech, General Manager at Hallmark Greenhill Manor

Thank you for choosing Greenhill Manor. It is a pleasure to be able to support your family again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V O (Wife of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience

My husband joined the community of Hallmark Greenhill Manor in November 2023. Despite my concerns, he settled in very quickly and has benefitted greatly from the personal attention provided by an excellent staff. Everyone is greeted with a warm smile and no request is too much trouble. I have already recommended this excellent care home to friends.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you for your kind words and also for your recommendations to others. It has been a great honour getting to know you, your husband and friends since he moved in.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R W (Son of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

My mother has settled well into a nursing home we as a family are very satisfied with how things are going.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

Thank you so much for taking the time to complete this review! It is always a pleasure chatting with you and your mother in the cafe or on Sweetpea House, she always puts a smile on my face.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C W (Sister of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

My brother has been here for 2 years and has been well cared for.

Reply from Mitchell Minney, Customer Relationship Manager at Hallmark Greenhill Manor

It is an honour to care for your brother here at Greenhill Manor, we are so grateful for your kind review and I will share this with the team. Thank you very much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 03 August 2026

Please contact the home for current vacancies

News (0) & Events (0)

News

There are no news items for Hallmark Greenhill Manor.

Upcoming Events

There are no upcoming events for Hallmark Greenhill Manor.

Awards / Recognitions (34)

Accreditations

There are no accreditations posted yet for Hallmark Greenhill Manor.

Meet the Team (6)

Georgiana Ionescu
Georgiana IonescuJob Title:General ManagerJoined: 2025

With over a decade at Hallmark and more than 14 years in social care, I’m proud to be part of Greenhill Manor Care Home, where our values and beliefs truly align with my own.

I take pride in maintaining the highest standards and ensuring residents are always at the heart of everything we do. Building strong, trusting relationships with residents and families makes my role incredibly rewarding. Seeing people happy, settled, and content gives me a real sense of purpose.

Outside of work, I love cooking, reading, travelling, and cheering on my children at their sports activities.

Mitchell Minney
Mitchell MinneyJob Title:Customer Relationship ManagerJoined: 2010

Mitchell has been a part of the Hallmark Family since 2010. He is responsible for all enquiries and arranges all admissions to Greenhill Manor. Mitchell enjoys networking and works closely with the Marketing Team at our Central Support offices.

Mitchell has recently returned from extended parental leave and is now back at home, looking forward to helping with any questions you may have about the moving-in process.

Lian Pearsall
Lian PearsallJob Title:Deputy ManagerJoined: 2014

Lian has worked at Greenhill Manor since 2014, previously as Hospitality Services Manager and now as Deputy Manager. Within her role, Lian supports General Manager in ensuring high-quality relationship-centred care is provided to all residents.

Paula Lewis
Paula LewisJob Title:Hospitality Services ManagerJoined: 2023

Paula has recently joined Greenhill Manor, as the Hospitality Services Manager. Paula has wide-ranging experience in the hospitality sector, most recently as the HSM for another Hallmark home.

Paula seeks to maintain outstanding hospitality within the home by providing strong leadership, motivation and inspiration to team members which will ensure people are cared for in a safe, hygienic environment.

Amelia Lewis
Amelia LewisJob Title:Business AdministratorJoined: 2015

Amelia has worked at Greenhill Manor since 2015 and is responsible for all the administrative duties within the home.

Amanda Francis
Amanda FrancisJob Title:Lifestyles Team LeadJoined: 2011

Amanda has worked at Greenhill Manor since 2011 on the lifestyles team. Her role is to provide meaningful activities for the residents. Amanda also plans and carries out special events within the home whilst also being heavily involved in fundraising for the home and charity.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Greenhill Manor to verify any information. View our terms and conditions. Hallmark Greenhill Manor has an Enhanced Service -more info.