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- Hallmark Greenhill Manor care home







Nestled in a serene spot within the beautiful valleys, Hallmark Greenhill Manor invites residents to thrive in a luxurious yet homely environment. This care home provides award-winning residential, dementia, nursing, and respite care, including a vibrant younger person’s community. All with peace of mind that Hallmark All-Inclusive covers all the essentials.
Acknowledging the challenges that come with aging, the team at Greenhill Manor lives for every precious moment. Their bighearted...
Care Provided by Hallmark Greenhill Manor
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Escorts and the cost of non-NHS transport to routine, planned appointments.
Personal newspapers and magazines
Guest Dining
Admission fees for activities / outings
Private telephone and Sky connection
Hairdressing
Therapies
Chiropody
The price(s) shown are provided by the care home. Contact Hallmark Greenhill Manor for full pricing details and T&Cs.
Contact Hallmark Greenhill Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Number of floors: 2
Room Information
- Single Rooms (120)
- Single Rooms with ensuite Wet Room (39)
Parking
- A large visitor car park at the front of the home which should have ample car parking spaces.
Hallmark Greenhill Manor Reviews (138)
Hallmark Greenhill Manor has a Review Score of 10 (10.000) out of 10, based on 25 reviews in the last 2 years.
Over all time Hallmark Greenhill Manor has 138 reviews.
I felt deeply welcome upon entering the home to visit my friend. The staff even made me a cup of tea as I was on crutches. The bread pudding was so delicious and a treat to share in a calm and cosy environment. I would recommend Greenhill Manor to my nearest and dearest as I was so impressed when shown around the house. Thank you everyone for your humble service to the residents.
Thank you for your kind words. It was our pleasure to have you visit us.
Excellent staff and facilities. Father-in-law is enjoying the activities, after being in hospital for 8 months, settled well into the care home and made to feel welcome.
Thank you for taking the time to complete this review, it is lovely seeing him settle in.
The standard of the food is excellent and the general atmosphere in the home is very good. My mother-in-law is very well cared for and she feels that she is at home.
It is always a pleasure to see you at the home, thank you for taking the time to fill in this marvellous review. We all care for your mother in law a great deal, and I will make sure the team see your kind words.
My experience of the home is excellent, staff are very good and helpful, they show so much care for all the residents and their families. Activities are fantastic you couldn't ask for anything more. Can't thank them enough for the care they have given to my mother.
Thank you for completing this review, comments like this make an awful big difference to the team and I will be sharing your kind words with them all.
The staff have been amazing and have been outstanding at getting my father settled. They are giving him another chance at living the life he had before becoming ill.
It is an honour to care for your father at Greenhill Manor and seeing him settle in has been a joy! Thank you for completing this review, it is really appreciated.
My son is happy at Greenhill Manor, he has made friends and receives the best care.
Thank you so much for taking the time to complete this review. We are glad that your son has settled in well and that you are happy with the care he receives.
My husband and I visit our great friend between 2 and 3 times a week and are always struck by the warmth and friendliness of all the staff at the home. The care received there is second to none and the clients are treated with dignity and respect at all times. Our friend settled in extremely quickly and is happy and content in this new home from home.
Thank you for your kind words and taking the time to complete this review.
My mother is a resident since April 2024. We are so happy with the care she is receiving, the management and staff are so caring and we have Peace of Mind that she is getting the best care. Her room is immaculate and clean with all comforts. We have added her personal touches. My father was a resident before sadly passing away and we knew this was the best choice we could ever make. I highly recommend Greenhill Manor and can't thank the staff enough for all they do. The facilities are amazing.
Thank you not only for your kind words, you are all a part of the Greenhill Manor Family, it is a pleasure to care for your mother as it was for your father.
My wife came in March 4th and has been treated with care and respect by everybody here from cleaner to cook, nurses and every member of staff. She now calls it her forever home and it takes a lot off my mind knowing she's safe and cared for so thank you.
It is an honour and privilege! Thank you for taking the time to complete this review, we all appreciate it and I will make sure I pass your comments on to the team.
I moved to the home on the 4th of March 2024 and when I moved here I was a bit apprehensive coming from out of the country. After the first week, I settled down thanks to the staff, carers and everyone else. I feel safe and class it as a forever home. There is always something going on. My favourite is quiz night and sing-song. I feel I mix well with other residents. I feel I am happy. Many thanks.
I am so glad you are happy at Greenhill Manor, it has been fantastic getting to know you and your family and listening to your stories! We are all thrilled to see you thriving and grabbing the bull by the horns!
My sister arrived at Greenhill Manor in March 2024. She had had a long stay in hospital where we were told to expect the worst. I visited Greenhill before she was discharged. Five-star hotel came to mind. The staff were approachable and friendly. Since my sister arrived, we have seen her improve. The staff have been excellent in all areas. This in turn has given my sister the confidence and reassurance she needed. She is thriving again. Thank you all for giving my sister back.
Thank you for taking the time to complete this review. It is amazing how far your sister has come, she is an inspiration!
Everyone is really helpful. The carers, nurses, cleaners, everyone has a happy-go-lucky attitude. The food is lovely too.
Thank you, Wayne! Your feedback is important to us all and will be shared with the whole team.
My wife and I cannot say how grateful we are to the staff at Greenhill Manor. My mother-in-law is dressed and immaculate every time we visit. The food is varied and delicious. Family are catered for with tea, coffee and homemade cakes. The entertainment is arranged by one particular member of staff, and there are singers, chairs and meditation to help keep the residents active and thoughtful. The cinema room shows old films and music, which they tend to remember. Bright and cheery surroundings, and a very comfortable room with her own ensuite. We definitely made the right decision as a family. We know she is being totally cared for. Many thanks.
Thank you for taking the time to complete such a lovely review, Edward. It is an honour to care for your mother-in-law. I will make sure to share your kind words with the team at Greenhill Manor.
My mother has been a resident here for over nine years, and I find the care, communication and management excellent. Any queries are responded to immediately. The building is clean and very well presented with activities for those who choose to use them. Food is excellent and plentiful, and staff have wonderful, caring relationships with all residents and relatives and cater well for individual needs.
Thank you, Catherine! It has been a privilege to get to know your mother and your family over the years. Your kind comments will be shared with the team.
Lovely staff and very helpful. Always asking how we are and making sure my auntie has everything she needs. She is very happy.
Thank you for your comments. It is a pleasure to care for your aunt.
Lovely friendly place. Always welcoming and helpful.
Thank you for your comments, it is much appreciated.
My Dad was here for years, when we were looking for a care home for Mom we knew we would want her to go to Greenhill.
Thank you for choosing Greenhill Manor. It is a pleasure to be able to support your family again.
My husband joined the community of Hallmark Greenhill Manor in November 2023. Despite my concerns, he settled in very quickly and has benefitted greatly from the personal attention provided by an excellent staff. Everyone is greeted with a warm smile and no request is too much trouble. I have already recommended this excellent care home to friends.
Thank you for your kind words and also for your recommendations to others. It has been a great honour getting to know you, your husband and friends since he moved in.
My mother has settled well into a nursing home we as a family are very satisfied with how things are going.
Thank you so much for taking the time to complete this review! It is always a pleasure chatting with you and your mother in the cafe or on Sweetpea House, she always puts a smile on my face.
My brother has been here for 2 years and has been well cared for.
It is an honour to care for your brother here at Greenhill Manor, we are so grateful for your kind review and I will share this with the team. Thank you very much.
Bed Vacancies
Bed Vacancies
Posted: 03 August 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Greenhill Manor.
There are no upcoming events for Hallmark Greenhill Manor.
Awards / Recognitions (34)
- 30 Jan 2026Recipient: Hallmark Greenhill Manor
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Greenhill Manor
Accreditations
There are no accreditations posted yet for Hallmark Greenhill Manor.
Meet the Team (6)

With over a decade at Hallmark and more than 14 years in social care, I’m proud to be part of Greenhill Manor Care Home, where our values and beliefs truly align with my own.
I take pride in maintaining the highest standards and ensuring residents are always at the heart of everything we do. Building strong, trusting relationships with residents and families makes my role incredibly rewarding. Seeing people happy, settled, and content gives me a real sense of purpose.
Outside of work, I love cooking, reading, travelling, and cheering on my children at their sports activities.

Mitchell has been a part of the Hallmark Family since 2010. He is responsible for all enquiries and arranges all admissions to Greenhill Manor. Mitchell enjoys networking and works closely with the Marketing Team at our Central Support offices.
Mitchell has recently returned from extended parental leave and is now back at home, looking forward to helping with any questions you may have about the moving-in process.

Lian has worked at Greenhill Manor since 2014, previously as Hospitality Services Manager and now as Deputy Manager. Within her role, Lian supports General Manager in ensuring high-quality relationship-centred care is provided to all residents.

Paula has recently joined Greenhill Manor, as the Hospitality Services Manager. Paula has wide-ranging experience in the hospitality sector, most recently as the HSM for another Hallmark home.
Paula seeks to maintain outstanding hospitality within the home by providing strong leadership, motivation and inspiration to team members which will ensure people are cared for in a safe, hygienic environment.

Amelia has worked at Greenhill Manor since 2015 and is responsible for all the administrative duties within the home.

Amanda has worked at Greenhill Manor since 2011 on the lifestyles team. Her role is to provide meaningful activities for the residents. Amanda also plans and carries out special events within the home whilst also being heavily involved in fundraising for the home and charity.
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