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- Hallmark Greenhill Manor care home







Nestled in a serene spot within the beautiful valleys, Hallmark Greenhill Manor invites residents to thrive in a luxurious yet homely environment. This care home provides award-winning residential, dementia, nursing, and respite care, including a vibrant younger person’s community. All with peace of mind that Hallmark All-Inclusive covers all the essentials.
Acknowledging the challenges that come with aging, the team at Greenhill Manor lives for every precious moment. Their bighearted...
Care Provided by Hallmark Greenhill Manor
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Escorts and the cost of non-NHS transport to routine, planned appointments.
Personal newspapers and magazines
Guest Dining
Admission fees for activities / outings
Private telephone and Sky connection
Hairdressing
Therapies
Chiropody
The price(s) shown are provided by the care home. Contact Hallmark Greenhill Manor for full pricing details and T&Cs.
Contact Hallmark Greenhill Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Number of floors: 2
Room Information
- Single Rooms (120)
- Single Rooms with ensuite Wet Room (39)
Parking
- A large visitor car park at the front of the home which should have ample car parking spaces.
Hallmark Greenhill Manor Reviews (138)
Hallmark Greenhill Manor has a Review Score of 10 (10.000) out of 10, based on 25 reviews in the last 2 years.
Over all time Hallmark Greenhill Manor has 138 reviews.
We were worried our son wouldn't settle in but he has done so a made lots of friends. This was a huge decision for us but we are comfortable and overwhelmed by the support he receives.
It has been a privilege getting to know your son and your wider family since his admission. Finding a care home for a family member must be an incredibly difficult process and we are so happy not only has your son settled, but you and your husband are comfortable also. I can't thank you enough for completing this review, see you soon.
Our daughter has been resident at Greenhill Manor for twelve months now, after a long stay in hospital with a complex illness resulting in her being totally disabled with limited capacity. She finds every day difficult in many ways, however caring staff and nursing staff do all they can to try and help her settle, I cannot fault their dedication. She is well cared for in every respect, from personal care to laundry services. Being in the young person's unit here gives us peace of mind, staff are sociable and approachable. However, it would be nice if Hallmark provided their homes with a wheelchair adapted minibus to allow those residents who would benefit from an occasional outing into the community.
Thank you for your lovely comments about the team. We have always accessed local services to enable residents to get out and about, but this has become more difficult as the local services have become less reliable. Your comment about the minibus will be discussed with the responsible individual.
Since my husband has been in Greenhill Manor she has been treated with dignity and respect by all the staff. They are extremely caring and have the resident's very best interests at heart. Nothing is too much trouble for them. I am delighted with the care and support he receives every day. Thank you all so much.
We welcome feedback of any kind, but positive feedback such as this is incredible, thank you so much.
My nan has been here for four years. It's a very welcoming place, there is always plenty of activities going on. My nan is always happy when I come to visit.
It is always a pleasure to see you and the family having so much fun with your Nan in the cafe area. Thank you for your kind words and for taking the time to complete this review.
Excellent care home. Kept informed of all events. Very friendly atmosphere. Second to none.
There will be a lot of events coming up that we hope you and the family can attend. Thanks again.
My husband has been in Greenhill Manor Care Home for over three years. I have been very impressed with the care and compassion shown to him. Thank you very much.
Thank you so much for taking the time to submit this review Connie. It is a privilege to care for your husband here and we really value your feedback, I will pass this on to the team immediately.
My brother has been a resident for nearly fourteen years. Overall excellent. Any concerns addressed immediately. Contact is regular with management and staff and there is a varied activity programme.
Thank you. It's always lovely to catch up when you visit and we all really appreciate you taking the time to complete this review, as it impacts not just the care team, but every department at Greenhill Manor.
I love living here. It's a lovely home and I have been here for eight years. I have a lot of good friends here and the staff are fantastic.
Thank you for completing this review. I know you give feedback to the team every day, but I will make sure to pass on your comments to the whole team.
My mother has been with you for eight months. She is very content. She has retained her independence and dignity which was very important for her. The care and attention to detail is exceptional, which I have seen for myself. I cannot praise Greenhill staff, from laundry to care to management, enough. I can only thank you and recommend this care home with the highest regard.
Thank you for taking the time to write such a lovely review about your experiences here at Greenhill Manor. We will share this with all of the team and know that they will be so proud to hear your kind words, it is a pleasure to care for your mother here.
There are two areas that concern me, which I have highlighted in previous surveys and nothing has changed. Concern one, not enough wheelchairs. Concern two, staff under pressure due to understaffing.
Residents at Greenhill Manor Care Home are supported to access appropriate services that provide individualised specialist wheelchairs. For those residents who don’t require specialist equipment, the...
I can’t thank the team at Greenhill Manor enough. Their care and compassion towards my grandfather was totally incredible. He resided at the home since November last year. The team made an extremely difficult situation so much easier. I will never forget the kindness the team showed towards Gramps and myself, especially at the end of his life. He was one in a million, a true character and a fantastic human being and the team recognised that and how much I love him. A special thank you to the team on Sweetpea, especially five staff members.
Thank you for your kind words. It was a privilege and an honour to care for your grandfather. He certainly was a character.
Everyone is so friendly here. They treat my aunty extremely well and with great care. She is happy and well looked after. It's a big decision to put someone you love into care and trust they'll be ok. For my aunty and her family, it has been the best decision they made. All members of staff treat the residents with dignity. I would 100% recommend.
Thank you so much for taking the time to write such a lovely review about your experiences here at Greenhill Manor. We will share this with all of the team and know that they will be so proud to hear such a great review. It is a pleasure to care for your aunt here.
His needs are well cared for, he wants for nothing. It is great that the staff put on so many events and I know that he enjoys them. The care that the staff show him is genuine, I see this in the way they communicate with him.
I cannot recommend this place too highly.
Thank you so much for taking the time to write such a lovely review about your experiences here at Greenhill Manor. We will share this with all of the team and know that they will be so proud to hear such a great review. It is a pleasure to care for your father here.
Very happy with the care that my mam is receiving. Carers are very professional, they can't do enough for you, always very polite. The care home is very clean. So glad my mami is there as it gives us, as a family, peace of mind. I would highly recommend anyone for their loved ones to go there as the service is exceptional.
Thank you so much, Andrew, for taking the time to write such a lovely review about your experiences here at Greenhill Manor. We will share this with all of the team and know that they will be so proud to hear such a great review. It is a pleasure to care for your mother here.
This is all down to the superb care of the staff. Everyone is so friendly here. They treat my mother-in-law like family. We know she's being taken care of and we no longer worry which I never thought possible. It's a big decision to hand over someone you love and trust they'll be ok. I can say it's been the best decision we've made.
All members of staff treat the residents with dignity. I would 100% recommend.
Thank you Sarah for taking the time to write such a wonderful review for Greenhill Manor. It is an absolute pleasure to have your Mother In Law with us and see the progress she has made over the past few months. We will share your kind words with the team and display them in the community so everyone can read the kind words you have written.
My first-hand experience on a daily basis whilst visiting my partner for five years at Greenhill Manor was one of excellence. The dedication of the care team on the Trevithick unit allowed us to feel a part of an environment that tried to promote inclusivity, a part of an extended family. I was always struck by their empathy and caring nature and above all the way in which they treated my partner with respect and dignity. Throughout my partner's time within the home, they continued to make them comfortable and safe during an extremely difficult period in both our lives. They made our time special and meaningful even when it came to the end of life care, they were always on hand and displayed how much they cared. It was and always will be a source of comfort to me. I have nothing but heartfelt thanks and gratitude to all on the unit and would highly recommend the home to anyone looking to place their loved one into care.
Wendy, thank you so much for taking the time to leave this review during what must be such a difficult time for you. I have shared your comments with the team and they are delighted to receive such positive feedback. It was a privilege to care for your partner and to be part of your extended family.
Greenhill Manor Care Home cared for my close friend's father the way that I would want a care home to look after members of my own family. The home was bright and cheerful, there were lots of activities for those who wished to engage with them but above all the care from the staff was second to none. My friend's father was treated with kindness, compassion, dignity and love. From the home cooked meals he enjoyed to the attention and gentleness with which he was treated. The home staff were always available to chat with his family and work with them to give him the happiest experience. I would heartily recommend Greenhill Manor Care Home to others who want the best care for those they love.
Thank you so much, Julia, for taking the time to write such a wonderful review about your experience with Greenhill Manor. We will share this review with all of the team and know that they will be so proud to hear such a great review.
Greenhill Manor Care Home has very good facilities, great food and a nice outlook with many gardens. However, what makes it specially good is the staff who really take time and care about the residents. I don't think my father could have had better care and I recommend this home to anyone who needs it. Visitors were made very welcome, and the home is easy to access. Five stars.
Thank you so much, Stephanie, for taking the time to write such a lovely review which we will share with all of the team. It was a pleasure to have Dad with us at Greenhill Manor and he is dearly missed.
Great and friendly staff, amazing facilities for the residents and activities. The rooms are comfortable and well-maintained. The home is situated in beautiful surroundings and close to bus stops and rail.
Thank you for taking the time to leave us such a lovely review. We will ensure that this feedback is shared with the whole team who will be thrilled with your kind words.
Greenhill Manor provides comfortable accommodation, a range of indoor and outdoor communal areas and excellent food. There are activities to further lift the spirits of the residents, including music performances, singalongs, gardening and trips for afternoon tea hosted by a nearby church. Day-to-day care is excellent, staff are patient and attentive and there is a stable team of carers and nursing staff who get along well as a team, creating a pleasant atmosphere at all times.
Visitors are welcomed on planned and unannounced visits. All areas of the home are spotlessly clean. The home seems to run very efficiently, for example, residents' clothes are name tagged on arrival and laundered on site and cleaned clothes are delivered to residents' rooms ready for the next day in a very smooth process which feels more like a 5-star hotel than a care home.
I would highly recommend Greenhill Manor.
Thank you so much for taking the time to provide us with such a wonderful review. The whole team will be absolutely thrilled and proud to read such kind words.
Bed Vacancies
Bed Vacancies
Posted: 03 August 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Greenhill Manor.
There are no upcoming events for Hallmark Greenhill Manor.
Awards / Recognitions (34)
- 30 Jan 2026Recipient: Hallmark Greenhill Manor
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Greenhill Manor
Accreditations
There are no accreditations posted yet for Hallmark Greenhill Manor.
Meet the Team (6)

With over a decade at Hallmark and more than 14 years in social care, I’m proud to be part of Greenhill Manor Care Home, where our values and beliefs truly align with my own.
I take pride in maintaining the highest standards and ensuring residents are always at the heart of everything we do. Building strong, trusting relationships with residents and families makes my role incredibly rewarding. Seeing people happy, settled, and content gives me a real sense of purpose.
Outside of work, I love cooking, reading, travelling, and cheering on my children at their sports activities.

Mitchell has been a part of the Hallmark Family since 2010. He is responsible for all enquiries and arranges all admissions to Greenhill Manor. Mitchell enjoys networking and works closely with the Marketing Team at our Central Support offices.
Mitchell has recently returned from extended parental leave and is now back at home, looking forward to helping with any questions you may have about the moving-in process.

Lian has worked at Greenhill Manor since 2014, previously as Hospitality Services Manager and now as Deputy Manager. Within her role, Lian supports General Manager in ensuring high-quality relationship-centred care is provided to all residents.

Paula has recently joined Greenhill Manor, as the Hospitality Services Manager. Paula has wide-ranging experience in the hospitality sector, most recently as the HSM for another Hallmark home.
Paula seeks to maintain outstanding hospitality within the home by providing strong leadership, motivation and inspiration to team members which will ensure people are cared for in a safe, hygienic environment.

Amelia has worked at Greenhill Manor since 2015 and is responsible for all the administrative duties within the home.

Amanda has worked at Greenhill Manor since 2011 on the lifestyles team. Her role is to provide meaningful activities for the residents. Amanda also plans and carries out special events within the home whilst also being heavily involved in fundraising for the home and charity.
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