Ty Eirin Care Home

Parc Eirin, Thomastown, Tonyrefail, Porth CF39 8EE
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9.8 106 Reviews
  • Ty Eirin Care Home, Porth
Ty Eirin Care Home delivers residential and palliative care to up to 87 older people.

Situated in the village of Thomastown, South Wales, the home is half an hour’s drive from Cardiff. The village is largely residential but there are plenty of shops and amenities, including a theatre, in the adjacent village of Tonyrefail. There are opportunities for walks in the nearby Tyn-y-Bryn park and surrounding countryside.

Every single bedroom has en-suite facilities. The home is brightly decorated and airy and features sociable lounge and dining areas, an activities room and a garden with a patio.

The dedicated team is experienced and compassionate, they see each resident as a unique individual, reflecting this throughout their person-centred care. The care team has access to the latest care plan technology and will take time to get to know you, your family and all of your favourite things.

There are daily activities with the goal of promoting a healthy social life and stimulating entertainment. The activities coordinator also arranges visiting entertainers and groups from the local community to engage with residents.

The home’s kitchen staff prepare weekly food menus, taking into account people’s preferences and dietary needs.
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Care Provided by Ty Eirin Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1155
  • Self-Funded Residential Dementia Care: from £1260
  • Self-Funded Nursing Care: from £1260
  • Self-Funded Nursing Dementia Care: from £1365
  • RESPITE Self-Funded Residential Care: from £1271
  • RESPITE Self-Funded Residential Dementia Care: from £1386
  • RESPITE Self-Funded Nursing Care: from £1386
  • RESPITE Self-Funded Nursing Dementia Care: from £1502

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

The price(s) shown are provided by the care home. Contact Ty Eirin Care Home for full pricing details and T&Cs.

Contact Ty Eirin Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Ty Eirin Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Crystal Graham (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to resident’s health and well-being and visits are encouraged.


    No restrictions or booking requirements to visit Ty Eirin Care Home; however, ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Ty Eirin Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. No charge to use the cark park.

Ty Eirin Care Home Reviews (106)

9.8

Ty Eirin Care Home has a Review Score of 9.8 (9.840) out of 10, based on 29 reviews in the last 2 years.
Over all time Ty Eirin Care Home has 106 reviews.

Overall Experience
  • 89
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Date Published
  • 106
  • 9
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  • 29
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Reviewer Connection to Ty Eirin Care Home
  • 47
  • 28
  • 6
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Total of 106, showing 81-100
Review from Sally B (Daughter of Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ty Eirin is a fabulous home from home environment for all residents. My mum, who suffers with dementia has lived there for more than two years. She is loved, treated as an individual, with respect and dignity. Staff are genuine and caring - from kitchen staff, handymen, activities and care staff - all
know the residents by name and go that extra mile to ensure a great quality of life and care. Ty Eirin is amazing!
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeWhat a wonderful review. The team will really enjoy reading this. Great to know that you think the Home is amazing!
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Review from Janet W (Daughter of Resident) published on 12 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam was admitted to Ty Eirin EMI Nursing Department in January 2020 until she sadly passed away in July 2020 with advanced Alzheimer's. During Mam's short stay I cannot recommend Ty Eirin EMI Nursing Team highly enough. All the team went above and beyond, doing an exceptional job in caring for my
mam and I am extremely grateful for their time and patience and they knew I had my full trust in them all. Would definitely recommend Ty Eirin. The cleanliness as well as all the staff is second to none.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeThank you for taking the time to write this review. I am sorry that you lost your mam but I am glad that she had a happy stay at Ty Eirin and that that meant you were had full trust in the team.
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Review from Jenny M (Daughter of Resident) published on 12 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the level of residential care at Ty Eirin Care Home. The manager of the unit is very friendly and very approachable as are all the care workers and reception staff. They did a fantastic job setting up the room ready for Dad and have taken real pride in doing so. He is happy and settled
and we are all looking forward to popping in and bring a part of Ty Eirins family when the pandemic is over.
Thank you all for your dedication and hard work.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeThank you so much for this wonderful review. I'm so pleased that your Dad is happy and settled.
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Review from Sian D (Daughter of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Ty Eirin since October 2018. The care she receives is excellent and more so since Covid-19. Because I am unable to visit her, which is very hard on me and her, I have regular FaceTime calls to speak to her and see her which has helped. My thanks go out to all staff, cleaners, cooks
etc and of course the caring staff, they are angels. Take care and stay safe.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeThank you for taking the time to write such a lovely review.
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Review from Huw J (Son of Resident) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has dementia. She can't do anything for herself. She is given appropriate food and drink in a kind and compassionate way. All her personal care is attended to timely and carefully. She receives plenty of communication, laughter and friendship. She receives excellent all-round care.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeThank you for your review. Laughter and friendship are often the best medicine.
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Review from K T (Daughter of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words cannot express the thanks that I have for the staff in Unit 2 for their continued kindness and professional care that they have given to my mother especially so during this Covid crisis which has been exceptionally challenging for all. The staff are always willing to go the extra mile, for example
providing video links via the telephone for me so see my mother, which has meant such a lot to me. We are kept well informed of any problems etc which is reassuring. They are absolutely wonderful, I'd just like to say thank you very much.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeThank you for your lovely review. These are challenging times for all but it's great to read how the team members have risen to the challenge.
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Review from Howard (Nephew of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Aunt was admitted into this home after being assessed "at-risk" by the local council and having experienced several falls which hospitalised her and left her immobile. We felt this home to be bright, cheerful, welcoming, and well maintained.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeMany thanks for taking the time to write a review. I glad you feel that your aunt is in the right environment now.
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Review from M R (Son of Resident) published on 28 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Dad has been at Ty Eirin Care Home, he has shown great progress. He has gained weight and looks really, really well. He settled straight away. From the word go, the staff have been amazing. Dad is quite a character and enjoys the company of the staff and fellow residents. I would like (on behalf
of the family) to say a big thank you to all the staff (especially, unit-2).
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeWhat a lovely review - thank you. It seems like your Dad is doing really well. I look forward to meeting him.
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Review from Robert D (Son of Resident) published on 19 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
OK, so whilst 'Ty Eirin' Care Home isn't blessed with breathtaking sea views and palatial manicured gardens - it more than makes up with a team of dedicated and outstanding staff. Always friendly, caring and professional, enough said.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeThank you for taking the time to write this review - it really is the team that makes all the difference.
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Review from Julie H (Daughter of Resident) published on 10 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No problem at all with my father's care. Friendly staff, clean there. I know he is being taken care of in this difficult time.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeThank you for making the time to write this review.
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Review from Stephen B (Son of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over a year and I have been a regular visitor. The staff at Ty Eirin continue to offer exceptional care, even during this very challenging time, I have nothing but admiration for them. All the staff are friendly and approachable and go the 'extra mile' to provide both
outstanding care and an experience for residents that is as close to a home environment as possible.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeMany thanks for taking the time to write this lovely review. It's great for the team to see how much they are appreciated.
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Review from Anna N (Sister of Resident) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister became a resident of Ty Eirin Care Home on June 17th 2016. We were extremely close and I found seeing my sister in a nursing home so deeply upsetting. She had always been full of life - loved her holidays, dancing, she was such a happy loving person. So for me to see the change in her in such
a short time, shopping on the Saturday to being totally confused on the Monday was heartbreaking. But the staff in Ty Eirin and Ty Hapus not only looked after her, treated her with love and dignity but they looked after me also helping me to cope. I would often be in tears but they would always show that they cared and give me a hug. My sister, however, on Oct 19th 2019, was rushed into hospital 999 call. The staff in Ty Eirin had asked if she could go to see a Pantomime but sadly she couldn't breathe. The ambulance arrived and I couldn't believe that although the manager of Ty Hapus turned up at the ambulance to see how my sister was, although she had the day off!
All the staff on Ty Hapus were phoning me to see how she was progressing. Unfortunately, my sister didn't really recover from a massive chest infection and fluid on the lung and was in a semi-coma for 7 weeks.
But during this time the manager of Ty Hapus came to visit her in hospital and give me so much support and reassurance. My sister was then transferred back to the nursing ward in Ty Eirin and they looked after her really well. However, the staff on Ty Hapus would pop down regularly to see how she was and they would always give me a hug and sit with me because they knew it was almost the end for her.
I will never forget the staff on Ty Hapus. They were wonderful to me and my sister without them I would never have coped.
They have done a memorial plaque for her which is so thoughtful. I feel the staff on Ty Hapus deserve recognition for the amazing caring work they do. They go over and above what I am sure they are expected to do. I thank them from the bottom of my heart.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeWhat a wonderful review and testament to the importance of having the right support. It is wonderful to read how all the team supported not only your sister but also you through what can be a very traumatic experience. Thank you for sharing this.
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Review from P C (Daughter of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent nursing home very pleased with the care my mother receives from the carers, staff and entertainments.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeMany thanks for taking the time to write this review. It's lovely to read how pleased you are.
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Review from K P (Son of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They made her actual admission so easy for us. Since then she has been so well looked after. We are always welcomed. They keep us up to date with everything. They are so sensitive to all our needs. She is involved with all the activities and most of all safe.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeWhat a lovely review, thank you for taking the time to write this. It's good to know that your mother is being so well looked after, as are you.
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Review from G W (Daughter of Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very good. Staff excellent and helpful in caring for mum. She is very pleased they come in and see her regularly and give her comfort/relationship building - mum does not express feelings of being alone. Her health care is monitored very well. Mum says if she ever feels down, the buzzer pressed
and care is there immediately.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeHow lovely to read how settled your mum is - many thanks for taking the time to write this review.
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Review from L N (Wife of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care of good standard. All staff friendly and standard of care consistent.
Familiar staff have formed caring relationships. Entertainment varied and good quality. Friendly and caring staff which makes a significant difference to the care my husband receives.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeWhat a lovely review - thank you for taking the time to write it. It's wonderful to read that the staff have formed caring relationships - what a difference that must make. I'm glad you're pleased with the standard of care your husband receives.
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Review from D M (Son of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and offer frank opinions and views of how residents are - I feel this is an important part of my mother's time here.
I appreciate how difficult the job can be but whenever I visit staff appear happy to help in whatever way they can. The ward is always clean and the food is of
a high standard.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeThank you so much for your positive review. It's great to see the whole team being acknowledged.
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Review from W C (Daughter of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has been at Ty Eirin I have seen my mother becoming more herself. She is safe, clean, well-fed and clean and maintains her dignity. I always receive a welcome when visiting my mother. It gives me peace of mind that she is safe. I do think that there could be more that my mother could
do but I do understand that there are others to be seen to.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeMany thanks for taking the time to write your review. It's great to read how well your mother is being cared for. I have spoken to the Home Manager who says the activities schedules have been revamped and there will be more activities in each environment within the Home.
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Review from Brenda P (Resident) published on 17 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident of this home for nearly a year. The care of all the residents is very good and caring. The home is spotlessly clean, the only problem is the quality of the food.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeMany thanks for taking the time to write a review. Thank you also for your feedback regarding the food at Ty Eirin. I have spoken to the home and established the reasons why you feel there is an issue with the quality. I appreciate everyone loves home cooking and that can't always be replicated in an environment where there are so many people to cook for but I have asked someone to speak to you to see what can be done.
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Review from J B (Grandson of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant, friendly and helpful atmosphere, competent staff and the close location makes a critical difference, especially for family who struggle with mobility.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeMany thanks for taking the time to write this review. It's great to hear that Ty Eirin is meeting everyone's needs.
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Ty Eirin Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Ty Eirin Care Home is calculated as follows: ( (290 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 338 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ty Eirin Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 29 Jul 2025
Well-being
Excellent
Care and Support
Excellent
Environment
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (4)

Crystal

Crystal Graham

Job Title: Home Manager Joined: 2021

Hi, my name is Crystal. I am the Home Manager at Ty Eirin Care Home.


I have worked in the care profession for over twenty years.


I aim to enhance the well-being of all, through an excellent standard of care and by creating a home-from-home environment.

Kirsty

Kirsty Llewellyn

Job Title: Deputy Manager Joined: 2005

Hi, my name is Kirsty. I am one of the Deputy Managers at Ty Eirin Care Home.


I have worked at Ty Eirin Care Home for over 15 years.


My interests outside of work are spending time with my daughter who is 4 years old, shopping, walking and spending time with my family.


I also love speaking Welsh with the residents.

Sue

Sue Davies

Job Title: Deputy Manager Joined: 2004

Hello, my name is Sue. I am one of the Deputy Managers at Ty Eirin Care Home.


I have worked at Ty Eirin Care Home for over 16 years and enjoy every part of my role.


My interests include Welsh rugby (watching, not playing), holidays abroad as I am a sun worshipper, my grandchildren and socialising.

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Beth Jones

Job Title: Administrator

Hi, my name is Beth, and I am the Administrator here at Ty Eirin Care Home

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