Ty Eirin Care Home

Parc Eirin, Thomastown, Tonyrefail, Porth CF39 8EE
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9.7 97 Reviews
  • Ty Eirin Care Home, Porth
Ty Eirin Care Home delivers residential and palliative care to up to 87 older people.

Situated in the village of Thomastown, South Wales, the home is half an hour’s drive from Cardiff. The village is largely residential but there are plenty of shops and amenities, including a theatre, in the adjacent village of Tonyrefail. There are opportunities for walks in the nearby Tyn-y-Bryn park and surrounding countryside.

Every single bedroom has en-suite facilities. The home is brightly decorated and airy and features sociable lounge and dining areas, an activities room and a garden with a patio.

The dedicated team is experienced and compassionate, they see each resident as a unique individual, reflecting this throughout their person-centred care. The care team has access to the latest care plan technology and will take time to get to know you, your family and all of your favourite things.

There are daily activities with the goal of promoting a healthy social life and stimulating entertainment. The activities coordinator also arranges visiting entertainers and groups from the local community to engage with residents.

The home’s kitchen staff prepare weekly food menus, taking into account people’s preferences and dietary needs.
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Care Provided by Ty Eirin Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • Self-Funded Nursing Care: from £1100
  • Self-Funded Nursing Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Nursing Care: from £1100
  • RESPITE Self-Funded Nursing Dementia Care: from £1200

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Ty Eirin Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in Charge

  • Crystal Graham (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to resident’s health and well-being and visits are encouraged.


    No restrictions or booking requirements to visit Ty Eirin Care Home; however, ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Ty Eirin Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. No charge to use the cark park.

Ty Eirin Care Home Reviews (97)

9.7

Ty Eirin Care Home has a Review Score of 9.7 (9.693) out of 10, based on 37 reviews in the last 2 years.
Over all time Ty Eirin Care Home has 97 reviews.

Overall Experience
  • 80
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Date Published
  • 97
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Reviewer Connection to Ty Eirin Care Home
  • 43
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  • 5
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Total of 97, showing 1-20
Review from Gavin J (Nephew of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partners auntie is a resident at Ty Eirin and I could not be happier with the care that she receives. The staff clearly know her well and have taken the time to do so. She recently lost her husband and the support she received at the time and is continuing to recieve has been incredible. Staff members
even attended the funeral on their day off to show support. Managers ensured that she was able to attend the funeral. It is incredibly reassuring to know how well cared for she is.
Reply from Crystal Graham, Manager at Ty Eirin Care Home
Thank you Gavin for your lovely review. Ty Eirin are their to support both the resident and their families and we are glad that we could support you all during a difficult time.
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Review from Emma H (Friend of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a clean & welcoming home from home. I have never seen our friend so settled in any place other than in his own home. Having reluctantly & nervously placed him for respite, we are now considering placement permanently. The care staff on Blue Harbour have been exceptional in the way they communicate
with him & have gone out of their way to get to know his little ways. Ty Eirin has filled us with confidence. As a nurse myself, I am not easily impressed, but staff are inspirational in their drive for care & compassion.
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Review from Samantha C (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing place Ty Eirin is. I had to make the very difficult decision for my dad to come into this care home for respite care. I have always been determined that I would be the only person to look after dad, but after our experience here, I have decided that this is where I want dad to be cared
for permanently. The staff on Blue Harbour are amazing and go above and beyond. They care for Dad just as I would, if not better, and I will be forever grateful to them all.
Reply from Crystal Graham, Manager at Ty Eirin Care Home
Thank yo for a lovely review. We are glad you and your dad feel welcome and happy at Ty Eirin. Welcome to our family.
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Review from Nicola M (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's granddaughter got married in July the staff were amazing they dressed her done her hair and make up she looked amazing.
Reply from Crystal Graham, Manager at Ty Eirin Care Home
Thank you for your lovely comments. We are glad your mother was able to be part of a special family day
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Review from S J (Niece of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunty has recently become a resident at Ty Eirin.
I haven't been inside a residential retirement home for many years and was delighted to find my Aunty in a lovely light and airy day room taking part in a quiz.
My mother and myself did a little wander to my Aunty's room before finding her and
all the staff we encountered were really pleasant and helpful and all were aware of who my Aunty was and where she was likely to be located and directing/taking us to her.
Ty Eirin has a friendly, homely feel.
The residents rooms looked spacious and clean as did the dining area where we were able to make ourselves and my Aunty a coffee.
We were joined by two other residents and all ended up sitting around one table having a chat.
It was such a pleasant visit.
Thank you.
Reply from Crystal Graham, Manager at Ty Eirin Care Home
Thank you for your lovely review. We are glad your Auntie has settled in well with us and feels part of the Ty Eirin family
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Review from Lisa H (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As anyone who has had to make the agonising/anxious decision to have a loved one move to residential care, it is overwhelming. Ty Eirin Care Home's staff have made such a massive positive impression on our first visit, the true test is how our loved one settled in and is now very happy in their surroundings
and the care they receive from the brilliant carers, which in turn makes the rest of the family happy. Thank you.
Reply from Crystal Graham, Manager at Ty Eirin Care Home
Thank you for your lovely review. we are happy to hear how happy she is here. Our priority is to ensure our residents feel safe and happy in our home.
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Review from S D (Wife of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff on the nursing ward were wonderful. 10/10 on the medication.
It would improve the health and well-being of patients if the outside gardens were kept better. Especially the garden furniture, which was dirty.
My husband was very well looked after there for respite and would go back.
Reply from Crystal Graham, Manager at Ty Eirin Care Home
Thank you very much for your lovely review. We have the last couple of weeks been up grading the garden ready for the summer months.
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Review from Katie M (Granddaughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming staff and good care provided. Grandfather is always well cared for, well dressed and happy.
Reply from Crystal Graham, Manager at Ty Eirin Care Home
Thank you very much for your lovely review of our home.
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Review from J B (Friend of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit a lady at Ty Eirin daily, and at different times of the day . When I arrive at reception I'm greeted with a friendly smile & wave. The staff on Rest Bay are always friendly and welcoming , they try to encourage everyone to participate in the many activities provided . The laundry is collected
daily and returned the next day . The lady I visit has told me many times that the staff are very kind and look after her well.
Reply from Crystal Graham, Manager at Ty Eirin Care Home
Thank you J for your lovely review of our home.
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Review from Rhodri M (Husband of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my wife is receiving. All staff are most friendly and professional in their duties. I would add that this friendliness extends to myself as well and nothing is too much trouble.
Reply from Crystal Graham, Manager at Ty Eirin Care Home
Thank you for your kind review of our home. We always look forward to your daily visits.
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Review from V R (Son of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Floor and bed table not always clean. Often no tissues left out for use, I guess cost saving. On cold days often have to request extra blanket from staff. Weekends- drink and meals not always served at the same time, I guess down to staffing. Otherwise staff are very friendly and helpful. Dentist suggested
that staff help out with dental care, this seems to have fallen by the wayside.
Reply from Janina John, Regional Manager at Ty Eirin Care Home
Thank you for your review of Ty Eirin. Our nurse unit manager will be in contact shortly to complete a care plan review with yourself and your mother. Thank you for your feedback on the team being…read more
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Review from Jane H (Friend of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First time visit on Wednesday, staff were friendly and helpful, home was spotlessly clean, while we were there the fire alarms went off, the staff were very professional, they kept calm and reassured the residents, the staff took their assigned places. All in all excellent.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Eirin Care Home
Thank you for your lovely review of Ty Eirin Care Home! Our team are always there with a warm smile and a helping hand, and it's great that you have experienced this. We pride ourselves on keeping Ty…read more
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Review from J A (Son of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care and attention staff provide to residents is clearly high. The units I've seen are in good condition, well kept and adequately staffed.
On a regular basis, there are activities to engage residents and get out of their rooms, which I know my relative gets benefit from. I'm also glad
of the events like the summer fayre that bring relatives into Ty Eirin - they seem like something different and a nice opportunity for the community around the care home to come together.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Eirin Care Home
Thank you for your lovely review of Ty Eirin Care Home! Our team work very hard to provide a good, well kept environment for all of the residents and to ensure that each and every resident receives…read more
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Review from Julie N (Daughter of Resident) published on 31 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We, as a family, were really concerned making the decision to move Dad from care at home to residential care but knew it was the right decision. We should not have had any concern, the management, the carers, the cleaners, the catering and maintenance with Ty Eirin Care Home are all so hardworking,
with the residents at the heart of what they do. Dad's transition was as smooth as can be but the continued interaction with Dad and us, as a family, for care and support with buckets of empathy is outstanding. Thank you for all you do.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Eirin Care Home
What a lovely review, thank you! We're so pleased to hear that your Dad's transition into Ty Eirin Care Home was so smooth and that he is settling in. The team works very hard to provide both an…read more
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Review from L R (Daughter of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I immediately liked this home from the first visit, staff are amazing and so much support to me as well as my mother. I can't thank them enough for just being there when needed, let alone the effort they put into helping to get my mother into the home.
The home smells lovely whenever we visit, it doesn't
have that typical nursing home smell.
It's comfortable, relaxing and clean.
Would highly recommend it to anyone. To make a decision to place a loved one in a nursing/residential home is one of the hardest things you will ever have to do, but the staff make the journey a lot easier. So thank you.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Eirin Care Home
We are so pleased to hear that you had a positive journey moving your mother to Ty Eirin Care Home. It's lovely to hear that you find the staff amazing and supportive to both of you. We pride…read more
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Review from A B (Daughter of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum suffered an Ischaemic Stroke and was rendered paralysed from the neck down. Ty Eirin staff put her in a room next to the nurse station because she could not call out or ring a bell for attention if she needed it. We were told at the stroke unit that Mam would probably not last a week, but here she
is, six years later, being pampered by the incredibly kind staff at Ty Eirin. I believe she would not still be with us if her care had not been so good. She came to love the staff and all the workers. She can now move her left hand from the wrist though she is still paralysed, deformed with awful arthritis and bed-bound. Cannot communicate by speaking but the staff have learned to understand what she wants. I had no idea that there were nursing homes as clean and ergonomically run, as Ty Eirin is. Even the gardens are lovely in the summer. This is my thanks to all involved, from the main office manager to the laundry staff that clean her clothes. I am truly grateful.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Eirin Care Home
What a lovely review to receive! We are so pleased that you are happy with the incredible care that our staff at Ty Eirin are providing for your Mum and it's wonderful to hear of her improvement. Our…read more
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Review from Dean M (Son of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is in Ty Eirin in Thomastown Tonyrefail, Harbour Health Care He has been there two years, we are very pleased with his care we have no complaints the staff are very good. My dad is well looked after, he eats well.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Eirin Care Home
It's lovely to hear that your Dad is well looked after at Ty Eirin Care Home and that he enjoys the food there. We have an excellent team of staff at Ty Eirin and we're happy that you are pleased with…read more
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Review from Nia T (Granddaughter of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather came to Ty Eirin at the end of July and he's settled really well on Seaview. Staff are all friendly and make sure all his needs are met on a daily basis while treating him with care and dignity, he has up and down days but staff are always there to comfort and reassure him and let him
know they are always there when he needs them. They like to encourage him to get involved in different activities with the activity team, my grandfather has made many friends on Seaview with the residents and staff and always loves to have a chat and joke with them.
Me and my family are really happy with care he receives and seeing how happy and settled he has become. We are kept informed with any health related problems and any updates. We love to see photos of him on the Ty Eirin page when they have artists in their day center and taking part in all different activities and having day out trips.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Eirin Care Home
Thank you for your lovely review of Ty Eirin Care Home. It's lovely to know that your Grandfather has settled so well and has made lots of friends, and the staff really do love having a chat and joke…read more
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Review from Steven E (Son of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff and carers for taking care of Mam while she was at Ty Eirin. Sadly, she passed away at the home on the 9th of June 2024, after a battle with dementia. I have to say that the palliative and then the end-of-life care was particularly excellent. The advice and support
during a very difficult time was wonderful. Thank you so much. I have previously made a statement about the situation with the phones at the home, there is an issue that when you phone you are passed back and forth between different floors and you are not able to get to the extension you need. This happens mostly at night, but does happen during the day as well. A direct number for each floor could rectify this problem maybe, just a suggestion. This problem hopefully will be solved for future residents and their families. Overall my rating of Ty Eirin is 5/5 and I would recommend the home to any future prospective resident. Thanks again for all you did for Mam.
Reply from Honor Keatley, Managing Director at Ty Eirin Care Home
I am so sorry to hear about your Mam. Thank you so much for taking the trouble to write a review at what must be a very difficult time for you. I have noted your comments on the phone system and will…read more
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Review from Anita H (Daughter of Resident) published on 14 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam has been at the home for 10 months, it's been amazing from the start but in the last 3 months she has been her happiest, not sure why but it makes me so happy to see how she is. She thinks she works there, so she is happy to do daily chores of dishes, clearing tables etc. and helping all the residents
and staff. Mam thinks shes in charge of the canteen, her old job, everyone goes with whatever ever job role she is in that day but all I really want is for someone to be kind and speak nicely to her which she gets every day and always looks well presented when I visit which is a lot. Her room is always spotless and has nice food and loves it when there is a singer or concert. I can't ask for more, thank you Ty Eirin.
Reply from Honor Keatley, Managing Director at Ty Eirin Care Home
Thanks so much for your review, it sounds like your mam is having a great time and is enjoying having purpose in her life. Thank you so much for sharing this picture of your mam, happily going about…read more
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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Ty Eirin Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.693 for Ty Eirin Care Home is calculated as follows: ( (339 Excellents x 5) + (69 Goods x 4) + (16 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 433 Ratings = 4.693
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ty Eirin Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 29 Jul 2025
Well-being
Excellent
Care and Support
Excellent
Environment
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (4)

Crystal

Crystal Graham

Job Title: Home Manager Joined: 2021

Hi, my name is Crystal. I am the Home Manager at Ty Eirin Care Home.


I have worked in the care profession for over twenty years.


I aim to enhance the well-being of all, through an excellent standard of care and by creating a home-from-home environment.

Kirsty

Kirsty Llewellyn

Job Title: Deputy Manager Joined: 2005

Hi, my name is Kirsty. I am one of the Deputy Managers at Ty Eirin Care Home.


I have worked at Ty Eirin Care Home for over 15 years.


My interests outside of work are spending time with my daughter who is 4 years old, shopping, walking and spending time with my family.


I also love speaking Welsh with the residents.

Sue

Sue Davies

Job Title: Deputy Manager Joined: 2004

Hello, my name is Sue. I am one of the Deputy Managers at Ty Eirin Care Home.


I have worked at Ty Eirin Care Home for over 16 years and enjoy every part of my role.


My interests include Welsh rugby (watching, not playing), holidays abroad as I am a sun worshipper, my grandchildren and socialising.

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Beth Jones

Job Title: Administrator

Hi, my name is Beth, and I am the Administrator here at Ty Eirin Care Home

Frequently Asked Questions about Ty Eirin Care Home

What types of Care is Ty Eirin Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ty Eirin Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Ty Eirin Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ty Eirin Care Home to the centre of Porth?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ty Eirin Care Home to verify any information. View our terms and conditions. Ty Eirin Care Home has an Enhanced Service - more info.