Ty Eiren Care Home is situated in a scenic Mid Glamorgan location, where it has been purpose-built to achieve high levels of residential, nursing and dementia care.
Staff are experienced in dealing with complex behaviours and achieving a stress-free atmosphere in which service users feel comfortable and empowered.
Residents are encouraged to pursue their own hobbies, with many amusements on hand and regular visits from entertainers and local schoolchildren.
Group: Four Seasons Health Care
Person in charge: Sue Bennett (Home Manager)
Local Authority / Social Services: Rhondda Cynon Taff County Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 90 Service Users
Registered Care Categories*: Old Age • Physical Disability
Specialist Care Categories: Cancer Care • Epilepsy • Parkinson's Disease • Stroke • Visual Impairment
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 80
Shared Rooms: 5
Rooms with ensuite WC: 85
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Ty Eirin Care Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 7.1 (maximum of 10) for Ty Eirin Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Ty Eirin Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4 for Ty Eirin Care Home is calculated as follows: ( (6 Excellents x 5) + (11 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 23 Ratings = 4
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.056 Points relating to the number of positive Reviews for Ty Eirin Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 1 Reviews ÷ 18 Target = 0.056
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Ty Eirin Care Home has a Review Score of 7.1 (7.056) from 2 Reviews
Review submitted from a Website Submission by Alison N (Daughter of Resident) on Sunday 4 March 2018. Relates to March 2018.
I would like to express my thanks to your staff that covered more than their shift allocations this weekend looking after our elderly relatives. The snow was treacherous in our area - they gave up precious family time of their own to be with ours and I thank them for all they do.
How likely would you be to recommend Ty Eirin Care Home? Likely
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Ronnie Cavanagh, Digital Marketing Executive at Ty Eirin Care Home responded to this review on 07 Mar 2018:
Thank you, Alison, for your kind words about the team here at Ty Eirin Care Home. The 'Beast from the East' will not stop us from providing the care and support to our residents. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Review submitted from a Postal Card by Jenny C (Daughter-in-law of Resident) on Friday 19 February 2016. Relates to February 2016.
Care homes have been having a very negative review in the press recently, however I have visited Ty Eirin three times a week for the past five years to see my father-in-law. he absolutely loves it there he loves the staff, the food, the are and his room. All I can say is if he is happy then I am happy.
How likely would you be to recommend Ty Eirin Care Home? Extremely Likely
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Care / Support
Cleanliness
Treated with Dignity
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Staff
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Management
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Value for Money
There are currently no Care Home Idol entrants who have performed at Ty Eirin Care Home