Ty Eirin Care Home

What a clean & welcoming home from home. I have never seen our friend so settled in any place other than in his own home. Having reluctantly & nervously placed him for respite, we are now considering placement permanently. The care staff on Blue Harbour have been exceptional in the way they communicate with him & have gone out of their way to get to know his little ways. Ty Eirin has filled us with confidence. As a nurse myself, I am not easily impressed, but staff are inspirational in their drive for care & compassion.

What an amazing place Ty Eirin is. I had to make the very difficult decision for my dad to come into this care home for respite care. I have always been determined that I would be the only person to look after dad, but after our experience here, I have decided that this is where I want dad to be cared for permanently. The staff on Blue Harbour are amazing and go above and beyond. They care for Dad just as I would, if not better, and I will be forever grateful to them all.

My mother's granddaughter got married in July the staff were amazing they dressed her done her hair and make up she looked amazing.

Thank you.

As anyone who has had to make the agonising/anxious decision to have a loved one move to residential care, it is overwhelming. Ty Eirin Care Home's staff have made such a massive positive impression on our first visit, the true test is how our loved one settled in and is now very happy in their surroundings and the care they receive from the brilliant carers, which in turn makes the rest of the family happy. Thank you.

Welcoming staff and good care provided. Grandfather is always well cared for, well dressed and happy.

I visit a lady at Ty Eirin daily, and at different times of the day . When I arrive at reception I'm greeted with a friendly smile & wave. The staff on Rest Bay are always friendly and welcoming , they try to encourage everyone to participate in the many activities provided . The laundry is collected daily and returned the next day . The lady I visit has told me many times that the staff are very kind and look after her well.

I am very pleased with the care my wife is receiving. All staff are most friendly and professional in their duties. I would add that this friendliness extends to myself as well and nothing is too much trouble.

Floor and bed table not always clean. Often no tissues left out for use, I guess cost saving. On cold days often have to request extra blanket from staff. Weekends- drink and meals not always served at the same time, I guess down to staffing. Otherwise staff are very friendly and helpful. Dentist suggested that staff help out with dental care, this seems to have fallen by the wayside.

First time visit on Wednesday, staff were friendly and helpful, home was spotlessly clean, while we were there the fire alarms went off, the staff were very professional, they kept calm and reassured the residents, the staff took their assigned places. All in all excellent.

On a regular basis, there are activities to engage residents and get out of their rooms, which I know my relative gets benefit from. I'm also glad of the events like the summer fayre that bring relatives into Ty Eirin - they seem like something different and a nice opportunity for the community around the care home to come together.

Would highly recommend it to anyone. To make a decision to place a loved one in a nursing/residential home is one of the hardest things you will ever have to do, but the staff make the journey a lot easier. So thank you.

Mum suffered an Ischaemic Stroke and was rendered paralysed from the neck down. Ty Eirin staff put her in a room next to the nurse station because she could not call out or ring a bell for attention if she needed it. We were told at the stroke unit that Mam would probably not last a week, but here she is, six years later, being pampered by the incredibly kind staff at Ty Eirin. I believe she would not still be with us if her care had not been so good. She came to love the staff and all the workers. She can now move her left hand from the wrist though she is still paralysed, deformed with awful arthritis and bed-bound. Cannot communicate by speaking but the staff have learned to understand what she wants. I had no idea that there were nursing homes as clean and ergonomically run, as Ty Eirin is. Even the gardens are lovely in the summer. This is my thanks to all involved, from the main office manager to the laundry staff that clean her clothes. I am truly grateful.

My Dad is in Ty Eirin in Thomastown Tonyrefail, Harbour Health Care He has been there two years, we are very pleased with his care we have no complaints the staff are very good. My dad is well looked after, he eats well.

Me and my family are really happy with care he receives and seeing how happy and settled he has become. We are kept informed with any health related problems and any updates. We love to see photos of him on the Ty Eirin page when they have artists in their day center and taking part in all different activities and having day out trips.

I would like to thank all the staff and carers for taking care of Mam while she was at Ty Eirin. Sadly, she passed away at the home on the 9th of June 2024, after a battle with dementia. I have to say that the palliative and then the end-of-life care was particularly excellent. The advice and support during a very difficult time was wonderful. Thank you so much. I have previously made a statement about the situation with the phones at the home, there is an issue that when you phone you are passed back and forth between different floors and you are not able to get to the extension you need. This happens mostly at night, but does happen during the day as well. A direct number for each floor could rectify this problem maybe, just a suggestion. This problem hopefully will be solved for future residents and their families. Overall my rating of Ty Eirin is 5/5 and I would recommend the home to any future prospective resident. Thanks again for all you did for Mam.

Mam has been at the home for 10 months, it's been amazing from the start but in the last 3 months she has been her happiest, not sure why but it makes me so happy to see how she is. She thinks she works there, so she is happy to do daily chores of dishes, clearing tables etc. and helping all the residents and staff. Mam thinks shes in charge of the canteen, her old job, everyone goes with whatever ever job role she is in that day but all I really want is for someone to be kind and speak nicely to her which she gets every day and always looks well presented when I visit which is a lot. Her room is always spotless and has nice food and loves it when there is a singer or concert. I can't ask for more, thank you Ty Eirin.

My mam can be a difficult person as she has Alzheimer's but she knows all the carers and she is as happy as she can be. She is totally relieved about the carers they do a brilliant job of keeping her clean and dressed well.

My mother is at this care home. She is always happy when I visit and always well looked after. Staff interact with her all the time. She loves the activities and the food as she has put on weight, which is a good thing. I sleep at night knowing she is looked after and cared for. She never cries when I leave which is great as I know she feels safe and cared for.

I am so pleased with the care my dad is receiving on Rest Bay. He has been a resident there for almost a year, he has settled well and is thriving with symptoms of dementia improving with the right care for him.