Ty Gwynno Care Home

Hafod Lane, Hopkinstown, Pontypridd CF37 2SD
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Top 20 carehome certificate
9.9 118 Reviews
  • Ty Gwynno Care Home, Pontypridd
Ty Gwynno Care Home offers residential, nursing, dementia and palliative care to up to 46 older people in Pontypridd.

The home is just outside the town centre, with a bus route into the high street where residents can enjoy shops and amenities. It is also half an hour’s drive from Cardiff. The home is in a quiet residential area with stunning views over the surrounding countryside.

Ty Gwynno Care Home is cheerfully decorated throughout its lounge and dining areas and its conservatory. Each bedroom is single and has a television point and WiFi, with a lift to bedrooms on the first floor. There is a large, landscaped garden with a seated patio area.

An activities coordinator organises a weekly timetable of activities, such as exercise classes, music and entertainment, gardening and quizzes.

Residents are involved in planning the menu, with all food being nutritionally balanced and dietary requirements accommodated.

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Care Provided by Ty Gwynno Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Rebecca Harkus (Registered Home Manager)
  • Admission Criteria
    • All admissions will have a pre-admission assessment.
    • Ages 60+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Ty Gwynno Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,032
    • Self-Funded Residential Dementia Care from £1,123
    • Self-Funded Nursing Care from £1,246
    • Self-Funded Nursing Dementia Care from £1,447
    • RESPITE Self-Funded Residential Care from £1,032
    • RESPITE Self-Funded Residential Dementia Care from £1,123
    • RESPITE Self-Funded Nursing Care from £1,246
    • RESPITE Self-Funded Nursing Dementia Care from £1,448

  • Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


    Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
  • (these prices are only a guideline, please contact Ty Gwynno Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Ty Gwynno Care Home; however they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.


  • Parking

  • Ty Gwynno Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park. There is also space to park on the adjacent roads.


Ty Gwynno Care Home Reviews (118)

Total of 118, showing 81-100
9.9

Ty Gwynno Care Home has a Review Score of 9.9 (9.933) out of 10, based on 29 reviews in the last 2 years. Over all time Ty Gwynno Care Home has 118 reviews.

Overall Experience

  • 99
  • 17
  • 2
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Date Published

118
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Review from David W (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are other care homes and there are other caring staff but there is only one Team Ty Gwynno.
The team here show such care and compassion not only to the residents but also to the families and friends visiting them.
Team Ty Gwynno are truly the best of the best.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your lovely review. It's great for team members to see how much they are appreciated.


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Review from Karen F (Daughter-in-law of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise and admiration for all the staff who have been tremendous in these very difficult times. They keep us informed of how my mother-in-law is, readily listen to my numerous questions since we were unable to visit prior to admission because of lockdown and a transfer straight from
hospital. Sorry about the questions. They treat the residents like family, I cannot praise them too highly. There are numerous activities which is so nice to see. The activities lady is just the best. I had previous experience of care homes and was not looking forward to this journey but must say the experience at Ty Gwynno has completely changed my mind. A big thank you to all and we look forward to meeting one day in the not too distant future. Nothing is too much trouble. Thank you.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review, thank you. It is such a difficult time for families with loved ones in care and must have been particularly difficult for you. I'm so glad that the home and it's dedicated team are doing such a great job and you're pleased with the decision you made.


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Review from Jayne E (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this nursing home are absolutely fantastic, could not praise them enough. During this very difficult time of not being able to see my mum they have been very patient and understanding of my many phone calls and queries. The activities the home provides for residents is astounding, the nurses
are so very helpful and patient. My mum suffers from dementia and the staff deal with her very well and are always open to suggestions and listen to suggestions on how to deal with her care.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to write this lovely review. There is a real sense of caring and fun in the home.


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Review from Louise R (Granddaughter of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Gwynno was recommended to our family by a previous residents’ family, and we will recommend now too.
I was struck by how well the staff knew the residents, the transparency for families, and how each person was made to feel like the home was their own.
I cannot think of anything else that my
grandparent could’ve wanted, especially during the final days. The staff displayed enormous empathy, care, sensitivity and respect.
Nobody wants their relative to go into a home, and they understood our predicament and offered plenty of support. Thank you.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your lovely review - it really is the team members that make the difference.


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Review from I N (Brother of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Quite happy with the care for both my relatives.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review.


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Review from S O (Cousin of Resident) published on 20 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My elderly cousin has been at Ty Gwynno many years. She is well cared for. Staff are supportive and caring, answering my concerns when I have them. My cousin is very happy here, giving us, her remaining family, comfort that she is being looked after. I would recommend a loved one residing here without
concern for their welfare. Well done all.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this lovely review. It's great to hear that your cousin is very happy at Ty Gwynno.


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Review from R W (Son of Resident) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well looked after for all her needs and nursing care. Plenty of things going on for the residents and they can take part in if they wish. Although my mother doesn't eat a great deal she enjoys what she likes.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write a review. It's lovely to read that your mother is very well looked after.


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Review from Ann C (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very well looked after. There is always something going on to stimulate her. Has put on weight and much happier since settling in.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It's lovely to read how well your mother is doing.


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Review from P E (Niece of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit here the staff are busy looking after, feeding and entertaining the people living here. They are always patient, full of smiles and quick to explain how your relative is getting on. The food is second to none as meals are cooked especially for the person concerned (my Uncle cannot
swallow and his meals are always softened, fantastic, it means he is able to get his nourishment). This is a marvellous nursing home with lovely staff.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review - thank you. It's great for the team members to hear what a difference they make.


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Review from L G (Cousin of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I find carers very friendly and know all patients however senior staff keep well out of way even if visiting never acknowledge me. To me, it is simple things need more thought. I visit my "aunt" (actually late mother's cousin) and she will say I wonder what we got to eat, and I say it says brunch as
always! She says they serve up lots of cheese/beans, spaghetti on toast. Little more thought needs to go into catering, she's got no teeth but they give her boiled egg and toast, why not bread and butter?

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. Feedback is very important to us and we will reflect on your comments. It's good to know that the carers are friendly and know everyone well.


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Review from Joyce D (Sister of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Careless with some of my sister's clothes. I have given back to staff some clothes which do not belong to her but they still end up in her room.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for rating the Home as good overall. I'm sorry there have been some issues with laundry. I will address these directly with the Home.


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Review from E J (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ty Gwynno is a nice care home with friendly and very approachable staff. I've visited many care homes to understand, but the grandest don't always have the best care. The care that I see at Ty Gwynno is very good. Residents, including my mother, can be difficult and challenging. However, staff aren't
phased by this. The home is warm and welcoming, and residents have good relationships with the staff. I'd have no hesitation in recommending.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for your lovely review. It's great for the team to see what an impact they have not only on individual residents but also the wider family and friends.


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Review from H J (Friend of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The best thing about Ty Gwynno is the staff, giving care and support to the residents. They are warm, friendly, caring and do the very best job they can in a very pressured environment. If there were more of these lovely people on each shift, I feel the residents would benefit hugely on a social level,
as time pressure seems to preclude quality 1:1 time.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for writing this lovely review. It is great to hear what a great job the team do.


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Review from N H (Granddaughter of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my nan has moved into Ty Gwynno, she has been for more settled and relaxed in herself. The staff are all friendly and will do anything to help. All of the residents always seem well looked after and cared for.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It's good to hear that your nan is settled and relaxed and that the residents seem well looked after and cared for.


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Review from Graham K (Son of Resident) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the care home to be extremely friendly and caring to my mother. They looked after her very well and she was very happy there until she passed away. The staff were always available to give us an update on her care and any problems regarding her health as and when they needed to.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write about your mother's happy time at Ty Gwynno. I'm glad the experience was a positive one for all of you.


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Review from Ceri J (Son of Resident) published on 31 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and will do their best to answer any queries in an accurate and prompt manner. The staff engage in a positive manner with all residents. Residents are encouraged to participate in any activities taking place in the Home. Residents wants and needs are a priority and if there
is an activity that a resident would rather watch than participate in, that is fine.
Interaction with staff and residents is constant and there is a very positive feel about the place.
Activities take place on a daily basis and there always seems to be something going on.
Residents are given a choice of what to eat at mealtimes.
Staff are very open and honest in their conversations with families of the resident.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review - thank you so much for taking the time to write it. It's great for the team to see what a difference they make.


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Review from A E (Daughter-in-law of Resident) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care of my mother-in-law. Since she came into the home she has put on weight, we have been very happy with her care.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It's great to know that your mother-in-law is doing so well and you are happy with her care.


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Review from Wendy M (Granddaughter of Resident) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Looked after well. Grandmother seems very happy here.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It lovely to hear that your Grandmother is happy.


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Review from Mair S (Daughter-in-law of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother-in-law has been in the home I have found all the staff very friendly, helpful and very caring to her. The home is always very well kept and all staff are busy at all times when we visit. We are also notified of any changes to her health and medication. We are really happy that she is
being cared for so well.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

It's wonderful to read that your mother-in-law is receiving all-round good care from everyone and that you are happy. Many thanks for taking the time to write a review.


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Review from Margaret J (Wife of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What I really want to say; is my husband is looked after so well. The staff are wonderful and if ever I need any care myself, I would only ever come to Ty Gwynno. All my family feel the same. The manager is a very nice person, and there is nothing she wouldn’t do to help. I was very pleased when she
did the sponsored swim to raise money for the home. I also like to join in with the home's activities, there is always lots of fun going on.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review and so good to hear how happy you are that your husband is so well looked after. The team do seem to fully understand that it is not only about creating somewhere lovely for our residents to live but also somewhere that families and friends are happy to spend time. Many thanks for taking the time to write this review.


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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Ty Gwynno Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Ty Gwynno Care Home is calculated as follows: ( (324 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 345 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Gwynno Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (5)

Rebecca

Rebecca Harkus

Job Title: Home Manager

Joined: 2017

Hi, my name is Rebecca. I am the Home Manager at Ty Gwynno Care Home.


I was born in Pontypridd and here I have remained and settled. I am a proud welsh lady and am fluent in the Welsh language.


I qualified as a Registered Nurse in 2000 I have worked my way up through the following roles of General Registered Nurse to Unit Lead, Clinical Lead, and Deputy Manager, to my most recent post as the Home Manager of Ty Gwynno Care Home.


Louise

Louise Bradbury

Job Title: Deputy Home Manager

Hi, my name is Louise. I am the Deputy Home Manager at Ty Gwynno Care Home.


I am passionate about providing the best care possible to our residents and to supporting their families.


I'm always happy to help if you have any questions!


Catherine

Catherine Davies

Job Title: EMI / General Residential Unit Manager

Hello, my name is Catherine. I am the Unit Manager for the EMI/General Residential Unit here at Ty Gwynno Care Home.


I have worked here for over 21 years, the last 8 years as Unit Manager. I love my job.


I find it rewarding and enjoy helping and supporting both people living with Dementia and their families.


Abby

Abby Stoddart

Job Title: Administrator

Joined: 2021

Hi, My name is Abby. I am the Administration Assistant at Ty Gwynno Care Home.


I have worked at Ty Gwynno Care Home for the past 18 months. I was initially employed as a care assistant, however the past 9 months I have worked as an Admin Assistant.


I enjoy socialising with the families and being at the front of the home with a smile on my face. I enjoy my job and being part of the team.


Ceri

Ceri Jones

Job Title: Activities Co-ordinator

Joined: 2013

Hello, my name is Ceri. I am the Activities Co-Ordinator at Ty Gwynno Care Home.


I am from Pontypridd. I have worked at Ty Gwynno Care Home since 2013.


I really enjoy my job – planning and providing activities for our Residents and working alongside a fantastic team that supports me in my role.


Every day is a different day and we always have so much fun. Laughter is our medicine!