Ty Gwynno Care Home

Hafod Lane, Hopkinstown, Pontypridd CF37 2SD
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Top 20 carehome certificate
10 132 Reviews
  • Ty Gwynno Care Home, Pontypridd
Ty Gwynno Care Home offers residential, nursing, dementia and palliative care to up to 46 older people in Pontypridd.

The home is just outside the town centre, with a bus route into the high street where residents can enjoy shops and amenities. It is also half an hour’s drive from Cardiff. The home is in a quiet residential area with stunning views over the surrounding countryside.

Ty Gwynno Care Home is cheerfully decorated throughout its lounge and dining areas and its conservatory. Each bedroom is single and has a television point and WiFi, with a lift to bedrooms on the first floor. There is a large, landscaped garden with a seated patio area.

An activities coordinator organises a weekly timetable of activities, such as exercise classes, music and entertainment, gardening and quizzes.

Residents are involved in planning the menu, with all food being nutritionally balanced and dietary requirements accommodated.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1032
  • Self-Funded Residential Dementia Care: from £1123
  • Self-Funded Nursing Care: from £1246
  • Self-Funded Nursing Dementia Care: from £1447
  • RESPITE Self-Funded Residential Care: from £1032
  • RESPITE Self-Funded Residential Dementia Care: from £1123
  • RESPITE Self-Funded Nursing Care: from £1246
  • RESPITE Self-Funded Nursing Dementia Care: from £1448

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Ty Gwynno Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Rebecca Harkus (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions will have a pre-admission assessment.
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Ty Gwynno Care Home; however they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Ty Gwynno Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park. There is also space to park on the adjacent roads.

Ty Gwynno Care Home Reviews (132)

Total of 132, showing 81-100
10

Ty Gwynno Care Home has a Review Score of 10 (9.957) out of 10, based on 41 reviews in the last 2 years. Over all time Ty Gwynno Care Home has 132 reviews.

Overall Experience

  • 113
  • 17
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Date Published

132
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Review from Alan G (Son of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the excellent care my mother receives from all the staff. She has been at Ty Gwynno 11-months and settled in very well. She recently celebrated her 92nd birthday, and the staff made her day special even though we are in the middle of Covid. Although all the family miss her very much,
we know she is in safe hands.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for taking the time to write this lovely review. It's great to read that you feel your mother is in safe hands.

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Review from Wayne C (Son-in-law of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Relocating a loved one into long term care from the hospital is an emotionally stressful time even when there isn't a global pandemic but the Ty Gwynno team have done a fabulous job at making this difficult transition as smooth as it possibly could be.
This team actually care and the conversations
we have with my father-in-law are nothing but positive and supportive of their efforts - his needs are far too complex for home caring and yet Ty Gwynno takes everything in their stride, nothing is too much trouble. Like all families, we care about our loved ones in care and we are hypersensitive to any suffering. We selected this facility because of its staff and their approach to residents, probably one of the best decisions we could have made as a family.
They have kept my father-in-law safe and healthy in a very difficult time... of course, they are care home professionals and get paid to be... but this team goes above and beyond - regularly!

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to write this lovely review. The team at Ty Gwynno will be thrilled to see what a difference they have made to your father-in-law's life and also the comfort and reassurance they have given you.

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Review from Mark M (Son of Resident) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff does a fantastic job. My father has been there for 3 months. He is very well looked after in all aspects of what's been a difficult time for him adjusting to life in a care home when he's been so active all his life and mentally very sound. He has mentioned 2 carers who look after him so well
while he's been there. Due to his lack of mobility, he likes to spend time in the lovely garden they have there and loves the food. I would highly recommend Ty Gwynno.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your wonderful review, I'm glad your father is doing so well. The gardens and views there are lovely so I can understand why he enjoys them so much.

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Review from Sharon V (Friend of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam spent nearly two years in Ty Gwynno. Even though she died three years ago, I must say what a wonderful bunch of people work there and still do. I befriended a few while my mam was in there and am still friends now. This is my review, and I will always praise them up as they all work so hard and
have so much love for the residents. Thank you all.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for your lovely review and also for your continued support of the Home.

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Review from Julia R (Daughter of Resident) published on 21 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s such a difficult and emotional time looking for nursing homes - I looked at so many before I settled on Ty Gwynno for Dad. From my first visit, I knew this was somewhere where he’d be well looked after and it’s been a year now and I haven’t changed my opinion! There’s always a WARM WELCOME at the
home and prior to COVID we could visit whenever we wished (except mealtimes) and I never felt I was in the way, in fact, things just happen around you. There’s a strong teamwork ethic amongst the staff, everyone seems happy going about their tasks and you often hear laughter and singing and witness great interactions with the residents. Communication is great- I never feel fobbed off and if there are any issues they’ll let you know. There’s a large airy lounge and dining space and a lovely garden for everyone to enjoy. The entertainment and activities are great; always lots to do and Christmas is a blast! You certainly won’t go wrong choosing Ty Gwynno!

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Wow! What a fantastic review, thank you. Ty Gwynno is everything you describe and I'm so pleased that your Dad and yourselves are happy with the decision you made. I too love following them on Facebook and seeing all their smiling faces.

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Review from Vernon E (Husband of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff for looking after my wife; you are doing a great job. Thank you.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It really is appreciated.

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Review from Alison D (Daughter of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff have been wonderful with mam and she is settling in well. They are also very kind and welcoming to dad when he visits. Dad is very happy with the care, as are my brothers. We are always kept up to date and feel welcome at all times.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write a review - it seems the whole family is happy which is great.

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Review from Natalie T (Granddaughter of Resident) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service and excellent care. We were very reassured throughout lockdown that Nan was being cared for to a high standard. Nan is always very happy and comfortable here. A big thank you to all of her staff that care for her.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to write this lovely review. It's great to know that your Nan is always very happy.

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Review from Diane W (Daughter-in-law of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service at Ty Gwynno.
Highly recommend.
My mother-in-law has been here for nearly six years and has been very satisfied with everything for her.
The staff have always been very nice and everyone very friendly.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It's good to read that your mother-in-law is satisfied with the service provided.

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Review from Anne R (Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the carers are very helpful and there is a good range of activities.
We also have a lovely garden to enjoy.
The food here is very good; I really enjoy all the meals that I have.
My room is very comfortable and very nicely decorated.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review - thank you. It's great to hear that you seem to be enjoying your life at Ty Gwynno.

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Review from Kerys S (Granddaughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Gwynno staff are amazing and will go above and beyond for you. Thank you for everything you do for my grandmother, we really do appreciate every one of you. You have kept her safe and happy, and we can't wait for things to get back to some sort of normality.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your lovely review. I'm glad your grandmother feels safe and happy.

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Review from Rachel T (Granddaughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was welcomed into the Ty Gwynno family just before Christmas 2019 and has flourished day by day. People talk to her and care about her and want to brighten up every day for her. Through the pandemic, she has been without visits but has not been alone. Staff and residents have gone above and beyond
to make sure they are not only caring for the residents but spending time talking to each and every one of them..dancing with them...playing games...celebrating birthdays and much more. I really appreciate it from the bottom of my heart that my nans Ty Gwynno family is there for her each and every day pandemic or no pandemic she's very lucky to be in a place that values her. Thank you.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for writing this wonderful review. Ty Gwynno is a special home, and it is lovely to read how well your Nan has settled and how the team support not only your nan but also her wider family.

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Review from Mark A (Son of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was sent here after being released from the hospital and despite the current issues of lockdown, I cannot fault the way she has been treated and the support we have had. A big plus is that we are able to have regular face time calls with her and the staff are so exceptionally helpful. Their
use of social media is also a hidden benefit, as I've been able to share this with family members who can also see her progress.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for taking the time to write this wonderful review. It really is a difficult time, but it's great for the team to hear what a difference they have made despite the current situation.

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Review from Natasha E (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am truly happy that we chose Ty Gwynno as my mothers new home. It was the first home I visited and immediately on entering I felt the care and warmth there. From the happy homely decor to the smiling helpful staff. The rooms are lovely and the food looks great. Everyone, there is amazing and always
doing some sort of activities with the residents.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this lovely review. It's great to read that you are happy with the home and the amazing team.

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Review from David W (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are other care homes and there are other caring staff but there is only one Team Ty Gwynno.
The team here show such care and compassion not only to the residents but also to the families and friends visiting them.
Team Ty Gwynno are truly the best of the best.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your lovely review. It's great for team members to see how much they are appreciated.

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Review from Karen F (Daughter-in-law of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise and admiration for all the staff who have been tremendous in these very difficult times. They keep us informed of how my mother-in-law is, readily listen to my numerous questions since we were unable to visit prior to admission because of lockdown and a transfer straight from
hospital. Sorry about the questions. They treat the residents like family, I cannot praise them too highly. There are numerous activities which is so nice to see. The activities lady is just the best. I had previous experience of care homes and was not looking forward to this journey but must say the experience at Ty Gwynno has completely changed my mind. A big thank you to all and we look forward to meeting one day in the not too distant future. Nothing is too much trouble. Thank you.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review, thank you. It is such a difficult time for families with loved ones in care and must have been particularly difficult for you. I'm so glad that the home and it's dedicated team are doing such a great job and you're pleased with the decision you made.

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Review from Jayne E (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this nursing home are absolutely fantastic, could not praise them enough. During this very difficult time of not being able to see my mum they have been very patient and understanding of my many phone calls and queries. The activities the home provides for residents is astounding, the nurses
are so very helpful and patient. My mum suffers from dementia and the staff deal with her very well and are always open to suggestions and listen to suggestions on how to deal with her care.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for taking the time to write this lovely review. There is a real sense of caring and fun in the home.

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Review from Louise R (Granddaughter of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Gwynno was recommended to our family by a previous residents’ family, and we will recommend now too.
I was struck by how well the staff knew the residents, the transparency for families, and how each person was made to feel like the home was their own.
I cannot think of anything else that my
grandparent could’ve wanted, especially during the final days. The staff displayed enormous empathy, care, sensitivity and respect.
Nobody wants their relative to go into a home, and they understood our predicament and offered plenty of support. Thank you.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your lovely review - it really is the team members that make the difference.

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Review from I N (Brother of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Quite happy with the care for both my relatives.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review.

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Review from S O (Cousin of Resident) published on 20 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My elderly cousin has been at Ty Gwynno many years. She is well cared for. Staff are supportive and caring, answering my concerns when I have them. My cousin is very happy here, giving us, her remaining family, comfort that she is being looked after. I would recommend a loved one residing here without
concern for their welfare. Well done all.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this lovely review. It's great to hear that your cousin is very happy at Ty Gwynno.

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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Ty Gwynno Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Ty Gwynno Care Home is calculated as follows: ( (470 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 489 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Gwynno Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (6)

Meet the Team (5)

Rebecca

Rebecca Harkus

Job Title: Home Manager

Joined: 2017

Hi, my name is Rebecca. I am the Home Manager at Ty Gwynno Care Home.


I was born in Pontypridd and here I have remained and settled. I am a proud welsh lady and am fluent in the Welsh language.


I qualified as a Registered Nurse in 2000 I have worked my way up through the following roles of General Registered Nurse to Unit Lead, Clinical Lead, and Deputy Manager, to my most recent post as the Home Manager of Ty Gwynno Care Home.

Louise

Louise Bradbury

Job Title: Deputy Home Manager

Hi, my name is Louise. I am the Deputy Home Manager at Ty Gwynno Care Home.


I am passionate about providing the best care possible to our residents and to supporting their families.


I'm always happy to help if you have any questions!

Catherine

Catherine Davies

Job Title: EMI / General Residential Unit Manager

Hello, my name is Catherine. I am the Unit Manager for the EMI/General Residential Unit here at Ty Gwynno Care Home.


I have worked here for over 21 years, the last 8 years as Unit Manager. I love my job.


I find it rewarding and enjoy helping and supporting both people living with Dementia and their families.

Abby

Abby Stoddart

Job Title: Administrator

Joined: 2021

Hi, My name is Abby. I am the Administration Assistant at Ty Gwynno Care Home.


I have worked at Ty Gwynno Care Home for the past 18 months. I was initially employed as a care assistant, however the past 9 months I have worked as an Admin Assistant.


I enjoy socialising with the families and being at the front of the home with a smile on my face. I enjoy my job and being part of the team.

Ceri

Ceri Jones

Job Title: Activities Co-ordinator

Joined: 2013

Hello, my name is Ceri. I am the Activities Co-Ordinator at Ty Gwynno Care Home.


I am from Pontypridd. I have worked at Ty Gwynno Care Home since 2013.


I really enjoy my job – planning and providing activities for our Residents and working alongside a fantastic team that supports me in my role.


Every day is a different day and we always have so much fun. Laughter is our medicine!

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