Ty Gwynno Care Home

I could not recommend the care home enough. The positive impact both physically and emotionally the care home has had on my dad is priceless. Nothing is ever too much for the staff and they always inform you of anything relating to your relative, whether positive or negative. I am so glad my dad has come here.

I cannot thank everyone at Ty Gwynno enough for the updates when we could not visit and for the care also shown to us the family.

Ty Gwynno is an amazing care home and we feel so happy and comfortable that our grandmother is so well looked after and in safe hands. Nothing is ever too much for them and they continue to put smiles on the service users faces every day considering what is going on at the moment so thank you everyone at Ty Gwynno.

Where do I start when it comes to reviewing Ty Gwynno and its wonderful staff! Through the last 12 months, the staff have gone above and beyond their duty to care for service users, their enthusiasm is boundless. They show love and care to all the service users, take great care of them, and continuously keeping their minds off the pandemic with fantastic imaginative entertainment. Now we have come to a wonderful time we can all start seeing our relatives again; they have made a real special effort to see that everything goes to plan in a safe and organised manner. She deserves special praise for that. I am so glad my mother is in the care of these brilliant staff at this wonderful care home. I wouldn't want her to be anywhere else!

Very happy with the service that they are providing under very challenging circumstances. It is very hard not to see Mam face to face, but I know she is having the best care and always kept up to date on her health.

I feel very happy with my dad's care and looking forward to visiting home in the near future.

The home looked after my grandpa really well in extremely hard times when we couldn’t see him. They were always friendly on the phone and helpful. I am very grateful to them, and it helped to know that he passed away with people around him who cared.

2020 was an exceptional year like no other and yet the Ty Gwynno staff were excellent as always. I cannot praise them highly enough for the care that they provide to my mam. I live in Dundee so have not been able to visit as per normal but I take great comfort in knowing that mam is in good hands and being properly looked after. It's also important to me to know how they support my dad who has had an equally difficult year with the limitations on his visits to see mam.

A happy, calm and caring environment. There is not a bad word I can say about any member of staff at Ty Gwynno! They have all been amazing and I am very grateful for all their hard work. Thank you very much!

Throughout a most difficult and worrying year for us all, I can’t begin to imagine what Mam’s life would have been like if she was still living on her own and not at Ty Gwynno. Team Ty Gwynno are now Mam’s family, along with the lovely friends she has made since she moved there in March 2019. Whenever I ring Mam and whilst I’m still on the phone to her, she often relates my news with the other residents and has been known to put her best friend on the phone for a chat, this says how comfortable she is there. Ty Gwynno’s Facebook page allows us an insight into the wonderful activities that are laid on, and their daily advent calendar photos are just magical, I never thought I’d ever see 70-90-year-old elves! The staff have gone over and above in their care and dedication showing their utmost enthusiasm and professionalism whilst still also having to look after their own families. Thank you so much Ty Gwynno and I wish you all a Merry Christmas and a Happy New Year.

My father-in-law is very settled and happy and Ty Gwynno, his needs are met and he is supported emotionally/mentally! He has everything he needs and the staff are second to none, always friendly and helpful towards him and his family, we have not heard him complain once the whole time he's resided here! Keep up the good work!!

I have not been to see my gran since March but the activity coordinator and carers at Ty Gwynno have been amazing and being able to have facetime with her is so special so would like to thank u all for your support.

Very happy with the excellent care my mother receives from all the staff. She has been at Ty Gwynno 11-months and settled in very well. She recently celebrated her 92nd birthday, and the staff made her day special even though we are in the middle of Covid. Although all the family miss her very much, we know she is in safe hands.

They have kept my father-in-law safe and healthy in a very difficult time... of course, they are care home professionals and get paid to be... but this team goes above and beyond - regularly!

The staff does a fantastic job. My father has been there for 3 months. He is very well looked after in all aspects of what's been a difficult time for him adjusting to life in a care home when he's been so active all his life and mentally very sound. He has mentioned 2 carers who look after him so well while he's been there. Due to his lack of mobility, he likes to spend time in the lovely garden they have there and loves the food. I would highly recommend Ty Gwynno.

My mam spent nearly two years in Ty Gwynno. Even though she died three years ago, I must say what a wonderful bunch of people work there and still do. I befriended a few while my mam was in there and am still friends now. This is my review, and I will always praise them up as they all work so hard and have so much love for the residents. Thank you all.

It’s such a difficult and emotional time looking for nursing homes - I looked at so many before I settled on Ty Gwynno for Dad. From my first visit, I knew this was somewhere where he’d be well looked after and it’s been a year now and I haven’t changed my opinion! There’s always a WARM WELCOME at the home and prior to COVID we could visit whenever we wished (except mealtimes) and I never felt I was in the way, in fact, things just happen around you. There’s a strong teamwork ethic amongst the staff, everyone seems happy going about their tasks and you often hear laughter and singing and witness great interactions with the residents. Communication is great- I never feel fobbed off and if there are any issues they’ll let you know. There’s a large airy lounge and dining space and a lovely garden for everyone to enjoy. The entertainment and activities are great; always lots to do and Christmas is a blast! You certainly won’t go wrong choosing Ty Gwynno!

I would like to thank all the staff for looking after my wife; you are doing a great job. Thank you.

The home and staff have been wonderful with mam and she is settling in well. They are also very kind and welcoming to dad when he visits. Dad is very happy with the care, as are my brothers. We are always kept up to date and feel welcome at all times.

Fantastic service and excellent care. We were very reassured throughout lockdown that Nan was being cared for to a high standard. Nan is always very happy and comfortable here. A big thank you to all of her staff that care for her.