Ty Gwynno Care Home

The staff at Ty Gwynno are first class. There are always many carers on hand to attend to the needs of their residents; they are always very patient and always keen to make sure everyone is happy and comfortable and address everyone by their name. They ensure their residents are kept well-hydrated throughout the day and that they are well-fed. The carers pay close attention to residents' personal hygiene and everyone is always kept immaculate. The home itself is light and airy with plenty of quiet areas for residents and families to sit and chat and a pleasant outdoor sitting area. Residents are given the opportunity to join in social events and local performers are invited to entertain them. Cleaners are always on hand ensuring the Home is hygienic and tidy. The Home has its own maintenance team, keeping everything in good working order. Security at Ty Gwynno is excellent. No-one can leave or enter without the required procedure, and senior management are always on hand.

Always happy to help on visits to my relative, he is happy, well-looked after and good food, this care home is fabulous, a credit to all staff, they have shows on birthdays and lots of activities, games they have a cinema and a TV room.

I am so grateful for the staff at Ty Gwynno for the care they provide my grandad, and my Nan before she passed. They go above and beyond in everything they do, and I genuinely don't believe he could be anywhere better. From the activities and days out they provide, the facilities, the meals, the standard of care, and the genuine friendliness and company they provide my grandad with. I could not recommend this place more.

Every time we visit Ty Gwynno we are blown away by the extra special touches the staff have put together for the residents. All the staff are helpful, welcoming and make us feel at ease when we visit. They are extra good with the children when we visit with them.

Ty Gwynno is a caring home with friendly staff that go beyond their duty and care. My brother has been there since January this year as he has Dementia and always lived on his own, he is a very vulnerable person. He always says he wants to come home, the staff say 'You want to stay with us' and are so caring.

I was so nervous to see my dad in a home as I live 12 thousand miles away in Australia I couldn’t wish for anything more the staff was so welcoming and dad looked well looked after. It was clean and I loved how the staff interacted with everyone. Even now me being back home in Australia whenever I ring they make sure he gets that call even if he is having a bad day. I am not nervous anymore he is having the best time meeting people and doing everyday activities. I would like to thank every one of you for looking after dad and giving me peace of mind.

Hello you lovely people, yet again I was very impressed on my last visit to see my wonderful mum-in-law. More improvements again, lovely to see the flowers that have been painted on the glass upstairs, and as usual very clean and airy. Staff and residents are very friendly and happy, just like an extended family, makes you feel at home. I look forward to visiting, so relaxed and comfortable. Updated signing-in system is digital, far better than signing a book. So you see not only the residents and visitors are their priority, security is high on the agenda. Well done to you all, it’s been a pleasure. I will rate you A** because you deserve it.

I can’t imagine anywhere better where my father could be. The carers are fantastic, especially the seniors, and he loves the food! I count us both as very lucky, as I knew nothing about care homes before having to make the big decision that my parents weren’t able to continue living at home 2.5 years ago. The fact that I live a long way from home means it’s that much more important to know dad’s well looked after.

Mum has been a resident for 3 years now. She has received the best of care since being there. Treated with care, respect and dignity. I would not want her anywhere else. Staff go above and beyond for their residents and the atmosphere is always cheerful. Cleanliness is 2nd to none and the fresh food they provide and prepare on the premises is good quality. Outstanding staff, who make a real difference to the resident's well-being.

It is obvious as soon as you walk through the door that the staff care about the resident's well-being. The daily activities they organise stimulate the residents. It's very heartening to witness the interaction between the carers and the residents.

My husband has been a resident in Ty Gwynno for 5 months and the staff are exceptional. They not only care for him, they look after me too and provide every possible means to stimulate and entertain their residents. The atmosphere is warm, welcoming and inclusive. They treat everyone with dignity and kindness and constantly look for ways to support families and friends when visiting. I know he could not be in a better place.

Ty-Gwynno Care Home has a really warm and caring feel to it. All staff are very welcoming and professional and you know your family member/user is getting the best care that they can possibly have. A home where the residents are part of a larger family-like setting being cared for 24/7. Very happy my aunt is here, peace of mind that the staff really care about the service they give to the residents.

Staff are always busy seeing to the residents and very attentive. Dad is very settled at the home and likes to be in the company of the other residents. Always lots of activities going on at the home, with regular updates on social media.

I couldn't think a home could be any better in my opinion, and it's nice to see they are also constantly making improvements to the home to make it better for residents and more homely. 10/10.

He transferred from another home to Ty Gwynno Care Home on Wednesday 19th of April. My wife (his sister) and I on yesterday's visit to Ty Gwynno were immediately impressed by the professional attitude and overall friendliness of the entire staff. Our daughter, her husband and their son, who is graduating to be a doctor next month, said they are 100% professional. So well done everyone.

Words cannot describe how grateful we are as a family and under the unfortunate circumstances we have experienced some of the best carers, nurses and managers with such strong communication skills, empathy and professionalism. The team here just go that extra mile. They say they are just doing their job, NO you are angels in disguise you went above and beyond in our view. Thank you so, so much Ty Gwynno Care Home you all will be in our memories forever.

Overall, I am extremely happy with the care home and the care my wife’s nan receives. The staff go above and beyond to ensure the well-being of the residents and I cannot recommend Ty Gwynno enough.

The staff are very professional and are always helpful and supportive. I like the range of activities provided for the residents and the food is consistently to a high standard. Overall, I am very happy.

My dad has been a resident of Ty Gwynno since March 2021. He is very settled in the care home and is well cared for by the staff. The carers go above and beyond to ensure that Dad's needs are met. They inform me of any concerns they may have about Dad's health - communication is very good. This is important as I don't live close to Ty Gwynno. I'm very happy with the level of support and care that Dad receives.

All the staff have welcomed him, and our family, with open arms and he is settling in well.