Ty Gwynno Care Home

Hafod Lane, Hopkinstown, Pontypridd CF37 2SD
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10 132 Reviews
  • Ty Gwynno Care Home, Pontypridd
Ty Gwynno Care Home offers residential, nursing, dementia and palliative care to up to 46 older people in Pontypridd.

The home is just outside the town centre, with a bus route into the high street where residents can enjoy shops and amenities. It is also half an hour’s drive from Cardiff. The home is in a quiet residential area with stunning views over the surrounding countryside.

Ty Gwynno Care Home is cheerfully decorated throughout its lounge and dining areas and its conservatory. Each bedroom is single and has a television point and WiFi, with a lift to bedrooms on the first floor. There is a large, landscaped garden with a seated patio area.

An activities coordinator organises a weekly timetable of activities, such as exercise classes, music and entertainment, gardening and quizzes.

Residents are involved in planning the menu, with all food being nutritionally balanced and dietary requirements accommodated.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1032
  • Self-Funded Residential Dementia Care: from £1123
  • Self-Funded Nursing Care: from £1246
  • Self-Funded Nursing Dementia Care: from £1447
  • RESPITE Self-Funded Residential Care: from £1032
  • RESPITE Self-Funded Residential Dementia Care: from £1123
  • RESPITE Self-Funded Nursing Care: from £1246
  • RESPITE Self-Funded Nursing Dementia Care: from £1448

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Ty Gwynno Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Rebecca Harkus (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions will have a pre-admission assessment.
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Ty Gwynno Care Home; however they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Ty Gwynno Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park. There is also space to park on the adjacent roads.

Total of 132, showing 21-40
10

Ty Gwynno Care Home has a Review Score of 10 (9.957) out of 10, based on 41 reviews in the last 2 years. Over all time Ty Gwynno Care Home has 132 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

An excellent care home with person-centred care.
All staff are attentive, approachable, compassionate and respectful.
My Auntie has been at the Nursing Home for many years. The staff have always gone above and beyond to attend her needs including supporting her with appointments, etc.
She is well
cared for and always presented immaculately. Any issues that arise are resolved promptly.
I cannot prise enough how hard everyone at the care home works!

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Many thanks for your 5 star review. It is very much appreciated to hear your excellent feedback. This will be passed on to the team!

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Overall Experience  Overall Experience 5.0 out of 5

My auntie has been a resident for many years and absolutely loves everyone. The way she is treated by everyone with such love, care and respect is so lovely to see. The staff always go above and beyond for everyone and are amazing. Can't praise the staff enough.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home

Thank you for your lovely review of Ty Gwynno Care Home! Your Auntie is a much loved member of our community and is a joy to have with us. It's great that you feel our staff are amazing, we think so too! They really do go above and beyond to give the best love, care and respect to everyone at Ty Gwynno Care Home. Kind regards

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Overall Experience  Overall Experience 5.0 out of 5

I can't praise Ty Gwynno enough for the love and care they show my nan. The staff aren't just professional- they're truly compassionate and treat every resident like family. It gives us peace of mind knowing she's not only well looked after but genuinely cherished. One of the most beautiful things about
the home is that they grant each resident a wish. My nan's wish was to see the sea one more time and that dream came true recently. She didn't stop smiling all day and some staff even came in on their day off to help make it happen. That kind of dedication is rare and speaks volumes about the people working there. The home is always buzzing with activities, from Welsh lessons to summer and Christmas fayres, raffles and even a Valentine's Ball coming up. They've even helped my nan pick out an outfit for the ball. These thoughtful touches make all the difference. Ty Gwynno truly goes above and beyond. It's the best care home I've ever known, and we're beyond grateful for everything they do.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home

Thank you for your such a lovely review of Ty Gwynno Care Home! We really do have a fantastic team at Ty Gwynno Care Home and they do all love your Nan! They work incredibly hard to provide the best care possible and to provide lots of fun activities, events and outings for their residents - it's heart-warming to hear that your Nan had such a good time visiting the seaside. We're so glad that you have peace of mind that she is so well looked after. Kind regards

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Overall Experience  Overall Experience 5.0 out of 5

Ty Gwynno in my opinion is the best, with such caring, wonderful staff. My husband has been there for four years and during that time we have both been treated like family members. The staff, whether cleaners, kitchen staff, maintenance staff, carers or laundry staff, or of course the entertainment
staff, are wonderful and go over and above to make the residents and their family comfortable and happy. The home is always upgrading and adding new features for the residents. A cinema room for residents to watch their favourite films. In the better weather there is a beautiful garden, where we have sat in the sunshine many times. Nothing is too much trouble for the residents and I personally don't think you will find a better home.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home

What an amazing review of Ty Gwynno Care Home! It's wonderful it know that you think it is the best, and we too love the features such as the cinema room and the beautiful gardens. Our team at Ty Gwynno are dedicated to going above and beyond for our residents and also their families, so it's lovely to know that you are treated like family members. As you say, nothing is too much trouble and our team is always there to help or answer any questions you may have. Kind regards,

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Overall Experience  Overall Experience 5.0 out of 5

I live in Australia with my wife, who is the sister of one of your residents. I was back in Wales in August last year and visited my sister-in-law on several occasions. I always found the staff to be excellent and very caring of the residents. There is always something going on at Ty Gwynno and that
makes it so interesting and stimulating for the residents. For my wife and me living so far away from my sister-in-law, it is so reassuring to know that she is so well cared for. Well done Ty Gwynno!

Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home

Thank you for your lovely review of Ty Gwynno Care Home! We're so pleased you had a lovely experience when you visited. We do have an excellent, caring team at Ty Gwynno and they love to organise great activities for the residents! Kind regards.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has happily resided in the residential unit of Ty Gwynno for the past two and a half years. Care has always been first class, and staff really do feel like family. Nothing is ever too much trouble and all staff, not just the caring team, the cleaners, laundry, activities, catering, admin and fabulous
maintenance guys have all contributed to making Mum's life a happy one. Unfortunately, Mum's circumstances have recently changed, and she needed to relocate to the nursing care unit following long stay in hospital. Once again Ty Gwynno have excelled, and on Christmas eve, when Mum was due to be discharged back to the home, the ambulance was cancelled. Determined to get her home, they decided to use their transport and go pick her up, despite it being a very busy day for them. They worked wonders in moving her personal items into a new bedroom downstairs, with only 24-hour notice. I know Mum will continue to get the very best of everything at Ty Gwynno, we thank you all so much.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home

What a lovely review of Ty Gwynno Care Home! We are so pleased to hear that the team were so good in accommodating your Mum in her new room in the nursing environment. It's heartwarming to hear the efforts they went to to bring her home to Ty Gwynno! Our team loves caring for your Mum and they do everything they can to provide the best care and as you rightly say, nothing is too much trouble. Your Mum will definitely continue to get the very best of everything at Ty Gwynno. Kind regards.

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Overall Experience  Overall Experience 5.0 out of 5

My Grandmother (and previously my Grandfather) has been resident at Ty Gwynno Care Home for a number of years.
It is very evident to us that the care here is first class and my Grandmother has been very well looked after. The staff are very caring. The home is always very well kept and frequently improves
facilities.
I would definitely recommend this home.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home

Thank you for such a lovely review of Ty Gwynno Care Home! Your Grandmother is highly thought of by the team and they love providing first-class care for her. Lots of work goes into improving and upgrading our facilities at Ty Gwynno and it's lovely to know that you see this. Kind regards,

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Ty Gwynno are first class. There are always many carers on hand to attend to the needs of their residents; they are always very patient and always keen to make sure everyone is happy and comfortable and address everyone by their name. They ensure their residents are kept well-hydrated throughout
the day and that they are well-fed. The carers pay close attention to residents' personal hygiene and everyone is always kept immaculate. The home itself is light and airy with plenty of quiet areas for residents and families to sit and chat and a pleasant outdoor sitting area. Residents are given the opportunity to join in social events and local performers are invited to entertain them. Cleaners are always on hand ensuring the Home is hygienic and tidy. The Home has its own maintenance team, keeping everything in good working order. Security at Ty Gwynno is excellent. No-one can leave or enter without the required procedure, and senior management are always on hand.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home

What a lovely review of Ty Gwynno Care Home! We have an excellent team at Ty Gwynno who worked really hard to ensure all aspects of the home are first class - from the care, to the catering, to the environment - and we are really pleased that you have noticed this. Our team love getting to know each and every one of our residents and they love joining in with the fun of the fabulous activities provided! Kind regards.

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Overall Experience  Overall Experience 5.0 out of 5

Always happy to help on visits to my relative, he is happy, well-looked after and good food, this care home is fabulous, a credit to all staff, they have shows on birthdays and lots of activities, games they have a cinema and a TV room.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review and thank you so much for taking the time to share your thoughts and for giving us a 5* rating!

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Overall Experience  Overall Experience 5.0 out of 5

I am so grateful for the staff at Ty Gwynno for the care they provide my grandad, and my Nan before she passed. They go above and beyond in everything they do, and I genuinely don't believe he could be anywhere better. From the activities and days out they provide, the facilities, the meals, the standard
of care, and the genuine friendliness and company they provide my grandad with. I could not recommend this place more.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a review! Thank you so much for taking the time to write such a wonderful review and for the 5* rating! It's so lovely for the team to read just what a difference they make. It's also so important for new care seekers to be able to read from first-hand experience, what life is like at Ty Gwynno. With best wishes, Managing Director.

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Overall Experience  Overall Experience 5.0 out of 5

Every time we visit Ty Gwynno we are blown away by the extra special touches the staff have put together for the residents. All the staff are helpful, welcoming and make us feel at ease when we visit. They are extra good with the children when we visit with them.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Ty Gwynno Care Home

Thank you for your lovely review of Ty Gwynno Care Home! Our team at Ty Gwynno love what they do and strive to go that extra mile to provide those extra special touches for their residents and it's great that you have noticed them. Visits from relatives and friends are very important for our residents and we're pleased that you feel at ease when you come to the home. Our residents and our team love to see the children when you visit and can't wait to see you all again soon! Kind regards, Clare.

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Overall Experience  Overall Experience 5.0 out of 5

Ty Gwynno is a caring home with friendly staff that go beyond their duty and care. My brother has been there since January this year as he has Dementia and always lived on his own, he is a very vulnerable person. He always says he wants to come home, the staff say 'You want to stay with us' and are
so caring.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for sharing your experience and that of your brother. It is such a big transition for people, particularly for those who have been on their own. I know the team at Ty Gwynno will continue to support your brother in the right way. With best wishes, Honor Keatley Managing Director

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Overall Experience  Overall Experience 5.0 out of 5

I was so nervous to see my dad in a home as I live 12 thousand miles away in Australia I couldn’t wish for anything more the staff was so welcoming and dad looked well looked after. It was clean and I loved how the staff interacted with everyone. Even now me being back home in Australia whenever I ring
they make sure he gets that call even if he is having a bad day. I am not nervous anymore he is having the best time meeting people and doing everyday activities. I would like to thank every one of you for looking after dad and giving me peace of mind.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a fantastic review and so reassuring for other people looking for a care home who too, may live abroad. It's also lovely for the team to read your comments and to see what an important impact they have not only on their resident's lives but also on those of the wider families. Thank you so much for taking the time to write and for giving us a 5* rating! With best wishes.

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Overall Experience  Overall Experience 5.0 out of 5

Hello you lovely people, yet again I was very impressed on my last visit to see my wonderful mum-in-law. More improvements again, lovely to see the flowers that have been painted on the glass upstairs, and as usual very clean and airy. Staff and residents are very friendly and happy, just like an extended
family, makes you feel at home. I look forward to visiting, so relaxed and comfortable. Updated signing-in system is digital, far better than signing a book. So you see not only the residents and visitors are their priority, security is high on the agenda. Well done to you all, it’s been a pleasure. I will rate you A** because you deserve it.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for your comprehensive and thoughtful review. It's great for people beginning their care seeker journey to read first-hand reviews. With best wishes, Managing Director.

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Overall Experience  Overall Experience 5.0 out of 5

I can’t imagine anywhere better where my father could be. The carers are fantastic, especially the seniors, and he loves the food! I count us both as very lucky, as I knew nothing about care homes before having to make the big decision that my parents weren’t able to continue living at home 2.5 years
ago. The fact that I live a long way from home means it’s that much more important to know dad’s well looked after.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review and thanks also for the 5* rating!
I absolutely agree with you regarding the food. The whole team are second to none!


Thank you for sharing your thoughts.


With best wishes

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 3 years now. She has received the best of care since being there. Treated with care, respect and dignity. I would not want her anywhere else. Staff go above and beyond for their residents and the atmosphere is always cheerful. Cleanliness is 2nd to none and the fresh food
they provide and prepare on the premises is good quality. Outstanding staff, who make a real difference to the resident's well-being.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review and thanks so much for giving us 5*!
Ty Gwynno is a special place to be.


With best wishes,

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Overall Experience  Overall Experience 5.0 out of 5

It is obvious as soon as you walk through the door that the staff care about the resident's well-being. The daily activities they organise stimulate the residents. It's very heartening to witness the interaction between the carers and the residents.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review. Thank you so much for taking the time to share your experience.


With best wishes

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Ty Gwynno are amazing, they are professional, and friendly and go above and beyond for not just the residents but the family too. The home is a warm and welcoming environment with great facilities. My father is very well looked after as well as being treated with kindness, respect and
dignity. His confidence has definitely increased since being here and I feel that everyone is now his extended family because of how comfortable he feels.
I would highly recommend it to anyone looking for a care home.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review. Thank you so much for taking the time to share your thoughts and for giving us a 5 star rating.
It's great to read how happy you are.
With best wishes,
Honor Keatley
Managing Director

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Ty Gwynno for 5 months and the staff are exceptional. They not only care for him, they look after me too and provide every possible means to stimulate and entertain their residents. The atmosphere is warm, welcoming and inclusive. They treat everyone with dignity and
kindness and constantly look for ways to support families and friends when visiting. I know he could not be in a better place.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review, thank you so much for taking the time to write it. It's great to read how well not only your husband is cared for but also you when you visit.
With best wishes.

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Overall Experience  Overall Experience 5.0 out of 5

Ty-Gwynno Care Home has a really warm and caring feel to it. All staff are very welcoming and professional and you know your family member/user is getting the best care that they can possibly have. A home where the residents are part of a larger family-like setting being cared for 24/7. Very happy my
aunt is here, peace of mind that the staff really care about the service they give to the residents.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for your 5* rating and for your review. Ty Gwynno really is a special home in so many ways. I'm glad to read your aunt is very happy there.
With best wishes.

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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Ty Gwynno Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Ty Gwynno Care Home is calculated as follows: ( (470 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 489 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Gwynno Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (6)

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Meet the Team (5)

Rebecca

Rebecca Harkus

Job Title: Home Manager

Joined: 2017

Hi, my name is Rebecca. I am the Home Manager at Ty Gwynno Care Home.


I was born in Pontypridd and here I have remained and settled. I am a proud welsh lady and am fluent in the Welsh language.


I qualified as a Registered Nurse in 2000 I have worked my way up through the following roles of General Registered Nurse to Unit Lead, Clinical Lead, and Deputy Manager, to my most recent post as the Home Manager of Ty Gwynno Care Home.

Louise

Louise Bradbury

Job Title: Deputy Home Manager

Hi, my name is Louise. I am the Deputy Home Manager at Ty Gwynno Care Home.


I am passionate about providing the best care possible to our residents and to supporting their families.


I'm always happy to help if you have any questions!

Catherine

Catherine Davies

Job Title: EMI / General Residential Unit Manager

Hello, my name is Catherine. I am the Unit Manager for the EMI/General Residential Unit here at Ty Gwynno Care Home.


I have worked here for over 21 years, the last 8 years as Unit Manager. I love my job.


I find it rewarding and enjoy helping and supporting both people living with Dementia and their families.

Abby

Abby Stoddart

Job Title: Administrator

Joined: 2021

Hi, My name is Abby. I am the Administration Assistant at Ty Gwynno Care Home.


I have worked at Ty Gwynno Care Home for the past 18 months. I was initially employed as a care assistant, however the past 9 months I have worked as an Admin Assistant.


I enjoy socialising with the families and being at the front of the home with a smile on my face. I enjoy my job and being part of the team.

Ceri

Ceri Jones

Job Title: Activities Co-ordinator

Joined: 2013

Hello, my name is Ceri. I am the Activities Co-Ordinator at Ty Gwynno Care Home.


I am from Pontypridd. I have worked at Ty Gwynno Care Home since 2013.


I really enjoy my job – planning and providing activities for our Residents and working alongside a fantastic team that supports me in my role.


Every day is a different day and we always have so much fun. Laughter is our medicine!

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