Ty Gwynno Care Home

Hafod Lane, Hopkinstown, Pontypridd CF37 2SD
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Top 20 carehome certificate
10 132 Reviews
  • Ty Gwynno Care Home, Pontypridd
Ty Gwynno Care Home offers residential, nursing, dementia and palliative care to up to 46 older people in Pontypridd.

The home is just outside the town centre, with a bus route into the high street where residents can enjoy shops and amenities. It is also half an hour’s drive from Cardiff. The home is in a quiet residential area with stunning views over the surrounding countryside.

Ty Gwynno Care Home is cheerfully decorated throughout its lounge and dining areas and its conservatory. Each bedroom is single and has a television point and WiFi, with a lift to bedrooms on the first floor. There is a large, landscaped garden with a seated patio area.

An activities coordinator organises a weekly timetable of activities, such as exercise classes, music and entertainment, gardening and quizzes.

Residents are involved in planning the menu, with all food being nutritionally balanced and dietary requirements accommodated.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1032
  • Self-Funded Residential Dementia Care: from £1123
  • Self-Funded Nursing Care: from £1246
  • Self-Funded Nursing Dementia Care: from £1447
  • RESPITE Self-Funded Residential Care: from £1032
  • RESPITE Self-Funded Residential Dementia Care: from £1123
  • RESPITE Self-Funded Nursing Care: from £1246
  • RESPITE Self-Funded Nursing Dementia Care: from £1448

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Ty Gwynno Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Rebecca Harkus (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions will have a pre-admission assessment.
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Ty Gwynno Care Home; however they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Ty Gwynno Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park. There is also space to park on the adjacent roads.

Ty Gwynno Care Home Reviews (132)

Total of 132, showing 101-120
10

Ty Gwynno Care Home has a Review Score of 10 (9.957) out of 10, based on 41 reviews in the last 2 years. Over all time Ty Gwynno Care Home has 132 reviews.

Overall Experience

  • 113
  • 17
  • 2
  • 0
  • 0

Date Published

132
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41
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Review from R W (Son of Resident) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well looked after for all her needs and nursing care. Plenty of things going on for the residents and they can take part in if they wish. Although my mother doesn't eat a great deal she enjoys what she likes.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write a review. It's lovely to read that your mother is very well looked after.

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Review from Ann C (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very well looked after. There is always something going on to stimulate her. Has put on weight and much happier since settling in.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It's lovely to read how well your mother is doing.

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Review from P E (Niece of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit here the staff are busy looking after, feeding and entertaining the people living here. They are always patient, full of smiles and quick to explain how your relative is getting on. The food is second to none as meals are cooked especially for the person concerned (my Uncle cannot
swallow and his meals are always softened, fantastic, it means he is able to get his nourishment). This is a marvellous nursing home with lovely staff.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a lovely review - thank you. It's great for the team members to hear what a difference they make.

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Review from L G (Cousin of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I find carers very friendly and know all patients however senior staff keep well out of way even if visiting never acknowledge me. To me, it is simple things need more thought. I visit my "aunt" (actually late mother's cousin) and she will say I wonder what we got to eat, and I say it says brunch as
always! She says they serve up lots of cheese/beans, spaghetti on toast. Little more thought needs to go into catering, she's got no teeth but they give her boiled egg and toast, why not bread and butter?

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. Feedback is very important to us and we will reflect on your comments. It's good to know that the carers are friendly and know everyone well.

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Review from Joyce D (Sister of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Careless with some of my sister's clothes. I have given back to staff some clothes which do not belong to her but they still end up in her room.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you for rating the Home as good overall. I'm sorry there have been some issues with laundry. I will address these directly with the Home.

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Review from E J (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ty Gwynno is a nice care home with friendly and very approachable staff. I've visited many care homes to understand, but the grandest don't always have the best care. The care that I see at Ty Gwynno is very good. Residents, including my mother, can be difficult and challenging. However, staff aren't
phased by this. The home is warm and welcoming, and residents have good relationships with the staff. I'd have no hesitation in recommending.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Thank you so much for your lovely review. It's great for the team to see what an impact they have not only on individual residents but also the wider family and friends.

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Review from H J (Friend of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The best thing about Ty Gwynno is the staff, giving care and support to the residents. They are warm, friendly, caring and do the very best job they can in a very pressured environment. If there were more of these lovely people on each shift, I feel the residents would benefit hugely on a social level,
as time pressure seems to preclude quality 1:1 time.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for writing this lovely review. It is great to hear what a great job the team do.

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Review from N H (Granddaughter of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my nan has moved into Ty Gwynno, she has been for more settled and relaxed in herself. The staff are all friendly and will do anything to help. All of the residents always seem well looked after and cared for.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It's good to hear that your nan is settled and relaxed and that the residents seem well looked after and cared for.

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Review from Graham K (Son of Resident) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the care home to be extremely friendly and caring to my mother. They looked after her very well and she was very happy there until she passed away. The staff were always available to give us an update on her care and any problems regarding her health as and when they needed to.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write about your mother's happy time at Ty Gwynno. I'm glad the experience was a positive one for all of you.

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Review from Ceri J (Son of Resident) published on 31 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and will do their best to answer any queries in an accurate and prompt manner. The staff engage in a positive manner with all residents. Residents are encouraged to participate in any activities taking place in the Home. Residents wants and needs are a priority and if there
is an activity that a resident would rather watch than participate in, that is fine.
Interaction with staff and residents is constant and there is a very positive feel about the place.
Activities take place on a daily basis and there always seems to be something going on.
Residents are given a choice of what to eat at mealtimes.
Staff are very open and honest in their conversations with families of the resident.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review - thank you so much for taking the time to write it. It's great for the team to see what a difference they make.

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Review from A E (Daughter-in-law of Resident) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care of my mother-in-law. Since she came into the home she has put on weight, we have been very happy with her care.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It's great to know that your mother-in-law is doing so well and you are happy with her care.

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Review from Wendy M (Granddaughter of Resident) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Looked after well. Grandmother seems very happy here.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write this review. It lovely to hear that your Grandmother is happy.

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Review from Mair S (Daughter-in-law of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother-in-law has been in the home I have found all the staff very friendly, helpful and very caring to her. The home is always very well kept and all staff are busy at all times when we visit. We are also notified of any changes to her health and medication. We are really happy that she is
being cared for so well.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

It's wonderful to read that your mother-in-law is receiving all-round good care from everyone and that you are happy. Many thanks for taking the time to write a review.

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Review from Margaret J (Wife of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What I really want to say; is my husband is looked after so well. The staff are wonderful and if ever I need any care myself, I would only ever come to Ty Gwynno. All my family feel the same. The manager is a very nice person, and there is nothing she wouldn’t do to help. I was very pleased when she
did the sponsored swim to raise money for the home. I also like to join in with the home's activities, there is always lots of fun going on.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review and so good to hear how happy you are that your husband is so well looked after. The team do seem to fully understand that it is not only about creating somewhere lovely for our residents to live but also somewhere that families and friends are happy to spend time. Many thanks for taking the time to write this review.

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Review from H E (Son of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very capable staff, thorough and caring. My mother is well looked after and monitored well. I am also pleased with the way the home deal with financial management of her money. The only criticism is her room is dark and not well lit.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write a review. I'm sorry to hear that there are issues with the light in your mother's room, I will raise this with the Home. It is good to read, however, that your mother is well looked after by our team.

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Review from Gaynor T (Niece of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff and comfortable room. My aunt seems to have settled in very well.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

It's great to hear that your Aunt has settled well - many thanks for taking time to write a review.

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Review from G H (Sister of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

For the length of time my sister has been at this home, we have been satisfied with the care she has received.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your review. It's good to hear that you are satisfied with the care your sister is receiving.

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Review from Lyn B (Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I love it here, I have made friends with a lot of people, I have got loads of friends. We have a lot of entertainment. I did not have anyone to talk to, but the staff are great upstairs and downstairs. I am not lonely anymore, I did not have anyone until I came here and I love it. Thank you for taking
me in when no one wanted me.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

What a wonderful review - thank you so much. It's great to know that you no longer feel lonely. It's also lovely for the team to know what a difference they make. Thank you.

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Review from Elsie B (Sister of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit every week and am always happy to see the care and attention given, not only to my sister but all the residents, sometimes in difficult situations. The staff and manager keep me informed if there are any changes in my sister's health etc.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for your review. It's great to know that your sister is being looked after well and that the communication from the Home to you is good.

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Review from Maldwyn M (Brother of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and accommodating.

Reply from Honor Keatley, Managing Director at Ty Gwynno Care Home

Many thanks for taking the time to write a review.

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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Ty Gwynno Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Ty Gwynno Care Home is calculated as follows: ( (470 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 489 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Gwynno Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (6)

Meet the Team (5)

Rebecca

Rebecca Harkus

Job Title: Home Manager

Joined: 2017

Hi, my name is Rebecca. I am the Home Manager at Ty Gwynno Care Home.


I was born in Pontypridd and here I have remained and settled. I am a proud welsh lady and am fluent in the Welsh language.


I qualified as a Registered Nurse in 2000 I have worked my way up through the following roles of General Registered Nurse to Unit Lead, Clinical Lead, and Deputy Manager, to my most recent post as the Home Manager of Ty Gwynno Care Home.

Louise

Louise Bradbury

Job Title: Deputy Home Manager

Hi, my name is Louise. I am the Deputy Home Manager at Ty Gwynno Care Home.


I am passionate about providing the best care possible to our residents and to supporting their families.


I'm always happy to help if you have any questions!

Catherine

Catherine Davies

Job Title: EMI / General Residential Unit Manager

Hello, my name is Catherine. I am the Unit Manager for the EMI/General Residential Unit here at Ty Gwynno Care Home.


I have worked here for over 21 years, the last 8 years as Unit Manager. I love my job.


I find it rewarding and enjoy helping and supporting both people living with Dementia and their families.

Abby

Abby Stoddart

Job Title: Administrator

Joined: 2021

Hi, My name is Abby. I am the Administration Assistant at Ty Gwynno Care Home.


I have worked at Ty Gwynno Care Home for the past 18 months. I was initially employed as a care assistant, however the past 9 months I have worked as an Admin Assistant.


I enjoy socialising with the families and being at the front of the home with a smile on my face. I enjoy my job and being part of the team.

Ceri

Ceri Jones

Job Title: Activities Co-ordinator

Joined: 2013

Hello, my name is Ceri. I am the Activities Co-Ordinator at Ty Gwynno Care Home.


I am from Pontypridd. I have worked at Ty Gwynno Care Home since 2013.


I really enjoy my job – planning and providing activities for our Residents and working alongside a fantastic team that supports me in my role.


Every day is a different day and we always have so much fun. Laughter is our medicine!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ty Gwynno Care Home to verify any information. View our terms and conditions. Ty Gwynno Care Home has an Enhanced Service - more info.