Nestled in the heart of the community, Hallmark Regency House is a warm and welcoming home where residents can truly live life to the fullest. Providing award-winning residential, nursing and respite care, the home offers exceptional support alongside the reassurance that everything is taken care of through Hallmark’s All-Inclusive approach.
Moving into a care home can feel like a big step, but the big-hearted team at Regency House is dedicated to...
Nestled in the heart of the community, Hallmark Regency House is a warm and welcoming home where residents can truly live life to the fullest. Providing award-winning residential, nursing and respite care, the home offers exceptional support alongside the reassurance that everything is taken care of through Hallmark’s All-Inclusive approach.
Moving into a care home can feel like a big step, but the big-hearted team at Regency House is dedicated to making every resident feel comfortable and valued from the moment they arrive. Residents and their loved ones are placed at the centre of everything the team does. Just as they would in their own home, family and friends are welcome to pop by day or night, and that same warm welcome extends to four-legged companions too, recognising that pets are an important part of the family.
Thoughtfully designed spaces throughout the home provide residents with plenty of opportunities to relax, socialise and enjoy their interests. The lively social café offers the perfect place to catch up with friends over a cuppa, while the cosy cinema room makes it easy to enjoy favourite films and programmes. Outside, the beautiful green garden spaces invite residents to potter, garden, or simply sit back and enjoy the fresh air.
At Regency House, every day presents an opportunity to enjoy life, build new friendships and continue doing the things that matter most because here, residents are supported to live life their way.
Contact Hallmark Regency House to confirm what's included and get a personalised quote:
The FNC nursing fees are inclusive of NHS funded nursing care which is currently at £229.46 per week. This amount will be deducted from the total cost of a nursing placement. ( Nursing care from £1470 per week without FNC)
The price(s) shown are provided by the care home. Contact Hallmark Regency House for full pricing details and T&Cs.
Hallmark Regency House has a Review Score of 10 (9.976) out of 10, based on 24 reviews in the last 2 years.
Over all time Hallmark Regency House has 124 reviews.
The staff are all friendly, helpful, lots of activities for residents. A lot of fund raising i.e BBQ's, theme nights, raffles which are very good.
The staff are all friendly, helpful, lots of activities for residents. A lot of fund raising i.e BBQ's, theme nights, raffles which are very good.
My mother was moved at very short notice from hospital to Regency House here in Cardiff in order to be closer to my wife and me. The process of selecting the home was made supremely easy by your customer relationship manager. The subsequent assessment was arranged and carried out with the minimum...
My mother was moved at very short notice from hospital to Regency House here in Cardiff in order to be closer to my wife and me. The process of selecting the home was made supremely easy by your customer relationship manager. The subsequent assessment was arranged and carried out with the minimum of fuss and distress to my mother. On arrival at Regency House mum was offered a spectacular omelette by the catering staff as we had missed lunch, she was very grateful! The consistently excellent care and consideration mum has received from all the staff has been fantastic and is the main reason why she has settled into her new home so well. A very challenging ordeal for mum has been met by kindness and welcome. Thank you.
Security (feeling safe and secure) feeling at home with new friends. Socialising cocktail parties etc. I enjoy family atmosphere and the friendship at the Regency.
Security (feeling safe and secure) feeling at home with new friends. Socialising cocktail parties etc. I enjoy family atmosphere and the friendship at the Regency.
I was recommended by a friend. I am here for respite and my health has improved tremendously since the staff have cared and supported me. I have made many friends and I know I would be welcome back at any time.
I was recommended by a friend. I am here for respite and my health has improved tremendously since the staff have cared and supported me. I have made many friends and I know I would be welcome back at any time.
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With over 10 years of experience in the care sector, I’m passionate about creating a home where residents receive the very best care and where my...
With over 10 years of experience in the care sector, I’m passionate about creating a home where residents receive the very best care and where my team feels supported, valued, and motivated to give their all. I truly believe that when a team feels happy and empowered, that positivity shines through in the care we provide every single day.
No two days are ever the same here at Regency House, and that’s one of the things I love most about my role. I enjoy solving challenges, supporting my team, and ensuring our residents feel safe, happy, and at home. It’s incredibly rewarding to work alongside such a dedicated group of people who all share the same goal — to make a real difference in the lives of those we care for.
My approach to leadership is centred around teamwork, respect, and kindness. I take pride in creating a positive environment where everyone can thrive and feel proud of the work they do.
I have over 35 years’ experience in sales, customer relations and building strong relationships with people, including more than 16 years working...
I have over 35 years’ experience in sales, customer relations and building strong relationships with people, including more than 16 years working within the healthcare sector. I hold a QCF Level 3 qualification in Health & Social Care and am passionate about helping people and their families through what can often be a very difficult and emotional time.
As Customer Relationship Manager at Regency House, I am responsible for managing enquiries and admissions, from the initial conversation and home tour through to helping families understand their care options and supporting them throughout the decision-making process. I work closely with residents, families, professionals and our care team to ensure that each person is considered individually and that we find the right care and environment to meet their needs.
I particularly enjoy getting to know families and building trusting relationships with them. I understand that choosing a care home is a very personal decision, and I aim to make the process as welcoming, straightforward and reassuring as possible.
I am also passionate about developing strong links within our local community and building positive relationships with healthcare professionals and local organisations. I am a keen networker and enjoy representing Regency House within the community and helping people understand what we can offer.
Above all, I am passionate about care and proud to be part of a team that is committed to providing a warm, welcoming and supportive home where residents and their families feel valued.
Jenny joined Regency House as the Hospitality Services Manager in 2023. Her role extends far beyond overseeing catering operations; she leads a...
Jenny joined Regency House as the Hospitality Services Manager in 2023. Her role extends far beyond overseeing catering operations; she leads a dedicated team of 25 across domestic services, laundry, the kitchen, and maintenance. With a strong focus on excellence, she ensures that every aspect of the home’s environment, hospitality, and day-to-day presentation meets the highest standards.
Jenny is committed to creating a warm, welcoming, and beautifully maintained setting for residents, enhancing their overall well-being and ensuring their individual needs are consistently met.
In recognition of her outstanding contribution to the sector, Jenny was awarded the Gold Award for Excellence in Catering at the Welsh Care Awards 2025, a testament to her leadership, passion, and unwavering commitment to delivering exceptional hospitality within the home.
Wendy joined Regency House in January 2022, bringing over seven years of experience in similar roles to her position as Lifestyle Lead. Her...
Wendy joined Regency House in January 2022, bringing over seven years of experience in similar roles to her position as Lifestyle Lead. Her dedication to enhancing the lives of residents through meaningful activities and social engagement has earned her the prestigious Gold Award at the Welsh Care Awards, reflecting her passion and commitment to outstanding care.
In her role, Wendy oversees a team of six Lifestyle Assistants, working collaboratively to design and deliver a diverse and engaging activity programme. Her initiatives focus on enriching residents' lives, fostering social connections, and creating a vibrant and inclusive community within Regency House.
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