Just a short walk from the beautiful Cardiff Bay, Hallmark Shire Hall is a nautical-themed, luxury care home conveniently located close to the city centre. With a large, landscaped garden for residents to enjoy, a therapy dog named Archie, and various features within the home – including a social café, activities room, and traditional pub – Shire Hall is a place where residents thrive.
Moving into a new home is a...
Just a short walk from the beautiful Cardiff Bay, Hallmark Shire Hall is a nautical-themed, luxury care home conveniently located close to the city centre. With a large, landscaped garden for residents to enjoy, a therapy dog named Archie, and various features within the home – including a social café, activities room, and traditional pub – Shire Hall is a place where residents thrive.
Moving into a new home is a significant moment in anyone’s life, but with a bighearted approach that puts residents and their loved ones at the centre of everything the team provides, easing into life at Shire Hall is a smooth transition. From the moment the team meet the resident and their family, they really get to know them; likes, dislikes, hobbies, and pastimes, all so they can support them to live fulfilled days. Plus, Hallmark All-Inclusive covers all residents' food, drink, and care needs, right down to their favourite biscuit.
The doors of Shire Hall are open day and night for loved ones to drop by for a home-cooked meal, a game of something fun in the lounge, or a gentle stroll around the gardens. However residents wish to spend their time, the team will make it happen.
Contact Hallmark Shire Hall to confirm what's included and get a personalised quote:
The nursing fees are inclusive of NHS funded nursing care which is currently £236.99 per week. This amount will be deducted from the total cost of a nursing placement.
The price(s) shown are provided by the care home. Contact Hallmark Shire Hall for full pricing details and T&Cs.
Hallmark Shire Hall has a Review Score of 9.9 (9.944) out of 10, based on 21 reviews in the last 2 years.
Over all time Hallmark Shire Hall has 146 reviews.
Amazing home. Wonderful staff and care.
Amazing home. Wonderful staff and care.
Thank you for taking the time to review Shire Hall Care Home.
I am very happy with my mother's care here at Shire Hall. The staff are kind and hard working.
I am very happy with my mother's care here at Shire Hall. The staff are kind and hard working.
Receptionists are wonderful, lovely coffee shop, food is wonderful and the staff are kind and thoughtful.
Receptionists are wonderful, lovely coffee shop, food is wonderful and the staff are kind and thoughtful.
Where can I start? Shire Hall is the most professional, yet friendly care home. My father moved into Shire Hall in February 2018 and all the staff to help my dad transfer were amazing and truly lovely. Nothing seems to be too much trouble. It really is just like one big happy family. All team...
Where can I start? Shire Hall is the most professional, yet friendly care home. My father moved into Shire Hall in February 2018 and all the staff to help my dad transfer were amazing and truly lovely. Nothing seems to be too much trouble. It really is just like one big happy family. All team members are amazing and are approachable. The carers care with a relationship centred approach. Any problems relating to my dad are dealt with straight away and I'm notified. Shire Hall is just the best.
My mum is very, very happy here.
My mum is very, very happy here.
Since my father moved into Shire Hall, he has enjoyed more activities than he has done in years! The food is wonderful too and I can relax knowing that all the staff not only care but actively encourage my dad to enjoy his time. He has been on a picnic, attended a show at the Millennium Centre and...
Since my father moved into Shire Hall, he has enjoyed more activities than he has done in years! The food is wonderful too and I can relax knowing that all the staff not only care but actively encourage my dad to enjoy his time. He has been on a picnic, attended a show at the Millennium Centre and gone swimming - all in one month. I feel so much happier that he is looked after so well.
The whole process from initial contact to moving in has been handled with sensitivity, friendliness, efficiency and professionalism. All the staff at Shire Hall Care Home are friendly and caring and take time to talk to and reassure the residents. The nursing staff and carers take an interest in...
The whole process from initial contact to moving in has been handled with sensitivity, friendliness, efficiency and professionalism. All the staff at Shire Hall Care Home are friendly and caring and take time to talk to and reassure the residents. The nursing staff and carers take an interest in residents and have made an effort to get to know my wife. They try to reduce her anxieties and are always available to give feedback on the day's events. The environment is comfortable, clean and relaxing. It is always a pleasant place to live.
Thank you.
Thank you.
Lovely place and lovely staff.
Lovely place and lovely staff.
I have been pleased with the level of care my Father has had since moving into the home a year ago. He has settled in well and all his care needs are taken care of. He often goes on outings with the activities team and is kept active as he has always been an active man.
I have been pleased with the level of care my Father has had since moving into the home a year ago. He has settled in well and all his care needs are taken care of. He often goes on outings with the activities team and is kept active as he has always been an active man.
My Gran seems happy here. She is well looked after and never too cold. She always smiles here which makes everyone happy to see.
My Gran seems happy here. She is well looked after and never too cold. She always smiles here which makes everyone happy to see.
My Mum is happy, safe and secure here. The staff are first class, everyone welcomes us as a family whenever we go in whatever the time. It's like one big happy family. We know the other residents and families and they know us. It really is like a bit happy family here, it's own little community....
My Mum is happy, safe and secure here. The staff are first class, everyone welcomes us as a family whenever we go in whatever the time. It's like one big happy family. We know the other residents and families and they know us. It really is like a bit happy family here, it's own little community. It's definitely the place for your relatives to stay. We have no worries at all, our Mum loves it and she loves the trips out and the activities and concerts the home put on. Well done all and thank you.
Outstanding staff, very supportive. I can honestly say that they have been marvellous with my mother.
Outstanding staff, very supportive. I can honestly say that they have been marvellous with my mother.
My nan has lived in Shire Hall for the last three years in that time she has been treated with respect and always kept in a clean and nurturing atmosphere. She is happy, content and well fed and well looked after.
My nan has lived in Shire Hall for the last three years in that time she has been treated with respect and always kept in a clean and nurturing atmosphere. She is happy, content and well fed and well looked after.
My nan has lived in Shire Hall for quite a few years now, she is very happy and content. Previously, she lived in other nursing homes and seemed jumpy and agitated in them but all this has gone since she has been here. She is settled and cared for in a fantastic home with a fantastic staff base.
My nan has lived in Shire Hall for quite a few years now, she is very happy and content. Previously, she lived in other nursing homes and seemed jumpy and agitated in them but all this has gone since she has been here. She is settled and cared for in a fantastic home with a fantastic staff base.
Always welcoming and friendly.
Always welcoming and friendly.
Professional staff, friendly and happy.
Professional staff, friendly and happy.
The staff are always very pleasant and helpful. They really do care about the residents and are also very caring about the visitors.
The staff are always very pleasant and helpful. They really do care about the residents and are also very caring about the visitors.
My long term friend could not live in a better care home. Seeing the way he is treated takes away a lot of the hurt.
My long term friend could not live in a better care home. Seeing the way he is treated takes away a lot of the hurt.
If I need to be in a care home in the future this is the one I would choose.
If I need to be in a care home in the future this is the one I would choose.
Please contact the home for current vacancies
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I’m the General Manager at Shire Hall and have been the General Manager since 2008, having worked as a nurse for over 40 years.
I am so proud of the...
I’m the General Manager at Shire Hall and have been the General Manager since 2008, having worked as a nurse for over 40 years.
I am so proud of the team here, having won several awards at both the National and Wales Care Awards. My aim is for Shire Hall to continue to be one of the leading providers of relationship-centred care in Cardiff.
Hannah has been a member of the team here at Shire Hall since 2009, previously as a Nurse and now as Deputy Manager. Within her role, Hannah supports the General Manager in ensuring high-quality relationship-centred care is provided to all residents.
Searching for a care home for loved ones can be one of the most important, yet one of the hardest decisions a family can make. As Customer...
Searching for a care home for loved ones can be one of the most important, yet one of the hardest decisions a family can make. As Customer Relationship Manager, I am here to ensure this stressful and sometimes difficult process is as easy as it can be.
I strive to ensure all residents, their relatives and visitors receive the highest quality of relationship-centred care. Ultimately, we aim to help all residents live and enjoy a fulfilling life.
I am proud to be a part of the Shire Hall team, and look forward to warmly welcoming you to the Home.
Fred started working at Shire Hall in 2018, having previously held various managerial roles within the catering and hospitality sector. Fred is...
Fred started working at Shire Hall in 2018, having previously held various managerial roles within the catering and hospitality sector. Fred is responsible for managing the catering, housekeeping and maintenance teams and for ensuring our hospitality standards are always met.
experience across health, housing and...
Eirwen has recently joined Hallmark Shire Hall as Dementia Care Manager. Eirwen brings almost 40 years ofincluded 14 years with Alzheimer’s Society Wales and more recent roles as a Registered Manager within dementia care services.
Sheila has worked at Shire Hall since 2013 and, alongside the Lifestyles Teams, aims to ensure all residents are engaged and stimulated with...
Sheila has worked at Shire Hall since 2013 and, alongside the Lifestyles Teams, aims to ensure all residents are engaged and stimulated with meaningful and interesting activities. Whether it's traditional pastimes or new and exciting experiences, we want all residents to make the most of every day at Shire Hall.
Danni has worked at Shire Hall since 2017, initially as a member of the Reception Team, before progressing to her current role of Business...
Danni has worked at Shire Hall since 2017, initially as a member of the Reception Team, before progressing to her current role of Business Administrator. As Business Administrator, Danni works closely with the General Manager to ensure the smooth and efficient running of administrative tasks, from managing finances to providing HR support.
Scott joined Hallmark Shire Hall in 2024 as a Maintenance Operative. Scott is responsible for keeping the home running smoothly by making sure the...
Scott joined Hallmark Shire Hall in 2024 as a Maintenance Operative. Scott is responsible for keeping the home running smoothly by making sure the building, grounds, and equipment are safe, tidy, and well-maintained. From day-to-day repairs to supporting larger maintenance tasks, Scott helps to ensure residents enjoy a safe, comfortable environment.
Geraint began his career in 2015. As Head Housekeeper, Geraint plays a pivotal role in upholding the highest standards of cleanliness and hygiene in...
Geraint began his career in 2015. As Head Housekeeper, Geraint plays a pivotal role in upholding the highest standards of cleanliness and hygiene in the home. Leading a dedicated team of Housekeepers and Laundry Assistants, Geraint ensures that every room and living space is impeccably clean, tidy, and maintained at all times.
Gareth has been the Head Chef for over 18 years. Alongside leading a team of Sous Chefs and Kitchen Assistants, Gareth is responsible for creating nutritious, flavoursome, and well-balanced menus tailored around the residents' preferences.
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