Ael-y-Bryn Care Home

160 Llanllienwen Road, Cwmrhydyceirw, Morriston, Swansea SA6 6LT
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9.9 75 Reviews
  • Ael-y-Bryn Care Home, Swansea
Ael-Y-Bryn provides high quality care for up to 30 residents some living with dementia who are no longer able to fully look after themselves. Staff do their utmost to provide residents with a friendly and comfortable atmosphere where they can feel at home.

Residents are treated as individuals and their unique qualities, abilities, interests and needs are always taken into account when designing individual care plans. The supportive staff strive to enhance residents’ lives by providing appropriate, person-centred care and helping them to engage in stimulating activities.

Menus are tasty and nutritious, made using fresh and seasonal produce. The team are very proud of their 5-star rating.

Ael-y-bryn care home pride ourselves on being a small, fun, homely home where everybody knows and looks after each other.

Care Provided by Ael-y-Bryn Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1040
  • Self-Funded Residential Dementia Care: from £1040

Prices of rooms can be discussed with a member of the management team either over the phone or when viewing the care home. Prices are dependant on the room available, large/small room/en-suite/non-ensuite & the level of needs of each resident.

These prices are only a guideline, please contact Ael-y-Bryn Care Home to find out the exact price for your requirements.

Contact Ael-y-Bryn Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ael-y-Bryn Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Andrew Williams (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)

Visiting

  • Families & friends welcome to visit throughout the day and early evening

Parking

  • Large car park at rear of property

9.9

Ael-y-Bryn Care Home has a Review Score of 9.9 (9.915) out of 10, based on 44 reviews in the last 2 years.
Over all time Ael-y-Bryn Care Home has 75 reviews.

Overall Experience
  • 70
  • 4
  • 0
  • 0
  • 1
Date Published
  • 75
  • 7
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  • 44
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Reviewer Connection to Ael-y-Bryn Care Home
  • 36
  • 12
  • 8
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 75, showing 41-60
Review from Margaret M (Sister-in-law of Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given in this home is second to none. All the staff are so caring and show so much love to everyone and nothing is too much trouble.
Reply from Andrew Williams, Home manager at Ael-y-Bryn Care Home
Thank you for your feedback. I will pass on your kind words to the rest of the team.
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Review from Paul N (Son of Resident) published on 29 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm so pleased that my mum is a resident of Ael-y-Bryn Care Home. I have very high standards of what care should be. I'm pleased to say that Ael-y-Bryn meet these. By what I can see it has a wonderful management team supported by an excellent care staff team. Staff always appear to go the extra mile.
I would certainly recommend Ael-y-Bryn as a placement.
Reply from Andrew Williams, Home manager at Ael-y-Bryn Care Home
Thank you for your kind words. We really appreciate your feedback and support.
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Review from D D (Daughter of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mother was accepted at Ael-y-Bryn Care Home, I did not think she would ever settle. However, the staff are always caring, helpful, empathetic and sympathetic to her needs and are very kind.
They arrange activities. I thought my mother would never bother to take part, but how wrong was I?
My
mother has settled and seems very happy. I take her out shopping, and she is happy to return.
Lovely care home due to the lovely, caring manager and care assistants.
Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
We really appreciate your feedback.
Thank you for your kind words.
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Review from Samantha T (Granddaughter of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan is a resident and has had a lovely experience so far. Staff treat her with kindness and on her birthday, put up banners/balloons in her room and brought her a present, card and birthday cake with candles. She had a wonderful day and it is these personal touches that make all the difference -
thank you!
Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home
Thank you for your feedback, it is much appreciated.
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Review from R B (Grandson of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really pleased with the care my grandmother has received. Everyone is so welcoming and friendly. The staff were and are very patient, but most of all, love her unconditionally as I do.
Reply from Andrew Williams, Home manager at Ael-y-Bryn Care Home
Thank you very much for such kind words.
Your feedback means a lot to us all at Ael-y-Bryn.
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Review from S L (Daughter of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are Ael-y-Bryn Care Home have always been accommodating to Mam's needs. Nothing is too much trouble and they go out of their way to show care and affection to not just Mam but to us as her daughters. We as a family have never experienced a situation like this before and there is never any
rush when we've been asking questions about how Mam is doing or how she settled in when just joining the Ael-y-Bryn family. The manager and the team of carers are always available to talk about any problems that crop up (although these are infrequent.) and are happy to work with us to make any changes to Mam's care. We highly recommend the care of the staff of Ael-y-Bryn Care Home to anyone who needs a loved one to go into a home such as this.
Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you very much for your lovely review. Our whole team will appreciate this.
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Review from L H (Niece of Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team have looked after my auntie over and above what we initially thought. We've had regular contact and updates to put our minds at ease as we were nervous leaving her in respite for the first time. They have treated her like an individual, taken care of her needs and given her the care and company
that she deserves. They work so hard to look after their residents and my auntie has loved it, she has nothing but positive things to say about how the staff treated her like a queen lol. Thank you so much for not just being carers but actually caring and looking after our family, ensuring she is safe and happy. We can't thank you enough.
Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Many thanks for you kind words & feedback. We take great pride in our roles and being able to support residents/families of the local community in any way we can.
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Review from D B (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just spent the past 4 weeks at Ael-y-Bryn Care Home. She has been extremely happy there and can’t compliment the staff, the food and her surroundings enough. Every time I’ve been to visit her there, I’ve been so impressed in the way the staff treat the residents with kindness, gentleness
and great respect. They also have a tremendous sense of humour which generates big smiles all around. Medication is given out as directed each day. The food looks and smells delicious and also varied each day with plenty of it too. It is also very clean and well-kept throughout. I wouldn’t hesitate to place my mother there again if and when needed as I was able to have a break with no concerns of her well-being whatsoever. Her needs have been truly catered for. Thank you all so very much for taking such good care of my mother.
Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home
Thank you for your positive feedback and comments we all really appreciate it.
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Review from S A (Wife of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident in this home for the last eight months. In all that time he has been treated with the greatest respect, kindness and he is a very contented man. I am happy because I know that he is being looked after so well, I could not ask for more.
Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Feedback like this is exactly why we love the job we do. Thank you for feedback and kind words.
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Review from M E (Son of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management is very helpful and efficient. The staff except for one, are very caring and pleasant.
Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
Thank you for your kind and honest feedback. This minor issue has since been looked into and addressed.
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Review from Vivienne D (Daughter of Resident) published on 26 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I honestly couldn’t ask for a better care home for my mum to be in! The staff and the care that Mum gets is fantastic! It’s like one big happy family there, always lots of entertainment and all the family are included! It’s a great care home!
Reply from Andrew Williams, Home Manager at Ael-y-Bryn Care Home
We really appreciate your feedback and lovely comments. I will pass on your words to the rest of our wonderful team.
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Review from M J (Daughter of Resident) published on 19 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
The 5-star reviews on this site must be fictitious because the Ael Y Bryn my mother was at for 5 days was atrocious.
My mother was spotless when she went in for a week's respite and within 5 days was a shadow of herself, her face was pale and drawn, she was smelling of urine because they were not changing
her pads regularly or washing her, her legs had weeping blisters with a dirty bandage on, she had faeces on her dress and a bruise on her foot and hand.
I packed up my mother's belongings and took her home.
The staff are nasty and sharp with the service users and I would not treat my dogs the way they treat people. They are a disgrace and vulnerable people should not be in their care!
Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home
I am deeply sorry your mother had a bad experience at our care home; we acknowledge how upsetting this must be for you and your mother. Please accept our sincere apologies. Our staff aim to do their…read more
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Review from Adrian H (Son of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident since 2021. She is looking healthier now then she has been for several years. The staff and management are excellent and obviously care about their residents, treating them all with respect and dignity.
My mother is very happy there and enjoys having company around her.
Any
issues I have had (not many) have been dealt with promptly.
I would and have recommended Ael-Y-Bryn to anyone.
The home could do with modernising but as for the staff, I can't fault them.
Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home
Thank you so much for your feedback, positive review and comments they are much appreciated.
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Review from R V (Son of Resident) published on 2 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ael-y-Bryn has worked through a very difficult period extremely well, excellent care provided and communication from staff. Social activities have been good throughout as far as possible, one point to highlight is that the staff are regular which obviously helps with both communication and as a constant
to us and to the residents.
Reply from Andrew Williams, Home Manager AYB at Ael-y-Bryn Care Home
Thank you for your review & kind feedback. Regular and familiar faces are essential to building great relationships with our residents and families.
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Review from Andrew D (Son of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The overall level of care for my mum so far has been excellent, she appears happy which is a direct result of the quality of the staff and management. The care home is very accommodating with regard to family visits and celebrations.
Reply from Andrew Williams, Home manager at Ael-y-Bryn Care Home
Thank you for your lovely feedback. Our residents and families deserve the best which we always strive to provide at Ael-y-Bryn.
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Review from A W (Daughter of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been in Ael-y-Bryn for over a year now and is very much part of the Ael-y-Bryn family. I feel safe in the knowledge that the wonderful staff don't just look after him but genuinely care. I am always made to feel very welcome and encouraged to give my opinion on what's best for Dad. The
environment is a bit tired (hence the good rather than excellent rating) but don't let that deceive you, it's the people, not the building that made me choose this place and I thank my lucky stars that I did!
Reply from Andrew Williams, Home manager at Ael-y-Bryn Care Home
We really appreciate your feedback and wonderful words about our care staff team. We count ourselves very lucky to be able to care and support residents and families. I look forward to updating you on…read more
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Review from Phillip D (Son of Resident) published on 8 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had a wonderful welcome and has settled in really well. The staff and management are excellent. We are kept well informed at all times. My mother appears happy and contented and we love to see the photos of her joining in the activities that the home provides.
Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home
Thank you for your kind words, they mean a lot to the team.
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Review from E L (Daughter of Resident) published on 28 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident since 2019. I will forever be grateful to my sister for finding Ael-y-Bryn. It is the most difficult decision to put your parents in a care home but Ael-y-Bryn have made things so much easier. My mum is so well cared for. The amount of activities the residents do is excellent
and they want for nothing. The staff are like family friends and you can see it's a vocation for them, not just a job.
Reply from Jayesh Mehta, Proprietor at Ael-y-Bryn Care Home
Thank you so much for your kind words, it means a lot to the whole team.
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Review from Christine C (Daughter of Resident) published on 25 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has been a resident at Ael-y-Bryn for 4 years and has been treated with so much love by the staff, it’s a home from home with yummy food and a great atmosphere for everyone there. So good I’d go there myself. Can’t give a better recommendation than that.
Reply from Angela Law, Manager at Ael-y-Bryn Care Home
Thank you so much for your kind words, it is our pleasure!
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Review from Kelly P (Daughter of Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Ael-y-Bryn Care Home has been fantastic. The staff are supportive, friendly and caring.
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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Ael-y-Bryn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Ael-y-Bryn Care Home is calculated as follows: ( (486 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 527 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ael-y-Bryn Care Home is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (6)

Andrew

Andrew Williams

Job Title: Home Manager Joined: 2018

Hello all my name is Andrew- I am the very proud manager of Ael-y-bryn care home.


My journey in the care sector started in the year 2000 almost 25 years ago. It began with young adults, then moving on to more clinical settings and hospital work to now residential elderly care at Ael-y-bryn where I have been for almost 7 years.


I am passionate about my role, delivering high standards and excellent levels of care not only to my residents but also to their families and my fantastic staff team. My door is always open to chat and solve any problems or queries you may have.


Outside of work, I love to spend time with my family and close friends. My favourite hobbies are cricket and football-most weekends you will find me somewhere across the country watching and supporting my teams.
I love to travel to different parts of the world and experience different cultures on offer. My favourite holiday destination to date would have to be the east coast of Australia and Byron Bay.

Elaine

Elaine Ferris

Job Title: Deputy Home Manager Joined: 2022

Hi, my name is Elaine. I joined Ael-y-Bryn Care Home 2 years ago initially as a team leader on the day's team.


I have since progressed to deputy manager. I have been in the care industry for 35 years in a variety of different roles over the years. I take great pride in my role working closely alongside the home manager & care staff team in striving to deliver the best care possible to our residents. I love my role as no two days are the same and I like to be kept on my toes.


Outside of work, I like to spend time with my family and friends. I enjoy my foreign holidays-favourite destination being Corfu.

Natalie

Natalie Johnson

Job Title: Home administrator Joined: 2021

My name is Natalie Johnson. I joined Ael-y-Bryn Care Home 3 years ago as a home administrator. I enjoy my role within the home and the great team we have.


My role at Ael-y-Bryn is to support the management team with the business aspect of the home, also supporting residents and families. From the pre-admission stage all the way through their stay.


I take great satisfaction in being there to support and be supported by the team as we all strive to make a difference in all our resident's days at Ael-y-Bryn.


Outside of work, I enjoy spending time with my children, walking my dog in the mountains and holidaying in Cyprus.

Sukena

Sukena Wickham

Job Title: Activities/well being co-ordinator Joined: 2023

Hello guys- My name is Sukena or Suki for short. I absolutely love my role at Ael-y-Bryn care home. I am on hand 5 days a week. I support, stimulate and entertain our residents and families. I support management in bringing the best entertainment acts into the home so our residents and families can enjoy themselves. I also facilitate any important events like birthdays, anniversaries etc.


Ael-y-Bryn is a great home and we have so much fun-if you have any questions or suggestions regarding activities or events you would like to see-please contact the home and ask for Suki.

Dan

Dan Crumbie

Job Title: Handyman Joined: 2023

Hi all My name is Dan. I have been at Ael-y-Bryn for 12 months now. Joining the team was the best career move I have made to date. My main role is the upkeep of the home and making sure the grounds, safety checks, decoration and refurbishments are all in hand. I take great pride in my work and ensuring we are offering a fantastic facility.


Before joining Ael-y-bryn I was a carer myself for almost 20 years. I love to interact with and support the residents as well.


I can put my hand on anything and love to work on any home improvements.


Outside of work I am a dad to 4 wonderful children and love a pint of Guinness to watch the rugby at the weekends.

Gillian

Gillian Hicks

Job Title: Head Cook Joined: 2016

Hi all, my name is Gillian- I have been the head cook at Ael-y-Bryn care home for 8 years. I take great pride in my role offering our residents a wide choice of nutritious meals. We maintain the highest standards and are very proud of our 5-star food and hygiene rating.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ael-y-Bryn Care Home to verify any information. View our terms and conditions. Ael-y-Bryn Care Home has an Enhanced Service - more info.