Barchester Awel-Y-Mor Care Home

Brynafon Road, Gorseinon, Swansea SA4 4YF
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9.8 63 Reviews
  • Barchester Awel-Y-Mor Care Home, Swansea
Awel-Y-Mor is a Swansea-based rehabilitation centre with a proven track record of supporting the local community. It provides high dependency care, active and slow-stream rehabilitation and respite care.

It welcomes young physically disabled adults who have experienced traumatic or acquired brain injury, Spinal injury or who have other physical disabilities and complex needs. It also provides care for young people who suffer from congenital illnesses and those who have learning disabilities.

It has strong links with local GP services and an excellent activities programme.
Staff work hard to enable all residents to enjoy individual choice & lifestyle preferences throughout their stay, with their own care plan organised in collaboration with key workers.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Younger Adults

Care Types Provided

  • Nursing Care
  • For a maximum of 58 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1800

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Awel-Y-Mor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Rachael Thomas (Manager)

Local Authority / Social Services

Admission Criteria

  • Full pre admission needs assessment carried out
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (58)

Barchester Awel-Y-Mor Care Home Reviews (63)

Total of 63, showing 1-20
9.8

Barchester Awel-Y-Mor Care Home has a Review Score of 9.8 (9.823) out of 10, based on 12 reviews in the last 2 years. Over all time Barchester Awel-Y-Mor Care Home has 63 reviews.

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Date Published

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Review from Joseph B (Respite Resident) published on 2 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a poor experience elsewhere, The nurse in charge of the first floor was very knowledgeable about manual bowel programs for spinal injury patients and made me feel very comfortable being in her care. I would gladly come back.

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you for taking the time to write us a review. We are delighted you enjoyed your stay at our home and look forward to welcoming you back in the future.

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Review from Margaret R (Sister of Resident) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brothers experience at Barchester Awel Y Mor home is excellent. Care/Support treated with dignity rooms are very clean. Good food/drinks excellent entertainment/activities. All staff are very friendly and welcoming and good value for money.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for your kind review. It continues to be a pleasure to care for your brother.

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Review from James J (Friend of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, well-kept home with a friendly feeling. The staff are excellent with residents, nothing is too much trouble, always see smiling faces, more like a youth club, with activities for able-bodied, arts and crafts, doing jigsaws, loads of things to keep the residents occupied and entertainment brought
in from outside, singers and various other entertainment. Always a positive atmosphere in the home. I have never seen anyone unhappy. When my time comes and I, myself, need caring for, I hope it's in a home just like Barchester Awel-Y-Mor Care Home. Excellent all round care with outstanding staff, excellent.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you so much for your kind words and your continued support. It is much appreciated by myself and the staff.

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Review from Patricia T (Friend of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow! What an amazing, homely atmosphere, very high standard of cleanliness, residents were all treated like family. Didn't feel like a care home, felt like a family home, just bigger. Would highly recommend to anyone who has to place family/friends in this setting, who has to make this decision. Staff
treat residents with kindness, respect and dignity, very impressed.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you so much for your kind words and your continued support. It means a lot to myself and the staff. We take pleasure and pride in caring for our residents.

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Review from Gavin J (Friend of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience when visiting the home has always been a very positive one. The staff are always very friendly and sociable. I've always felt a good vibe from all members of staff. My father was the first person whom I visited at this home, and he sadly passed away there. I now visit a very good friend
of mine there, and I can see how much he has improved since being there. The home is always immaculate and comfortable. My friend always tells me how he loves the food and is happy there.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you, Gavin, for taking the time to review our care home. This means so much to our team here, and we are delighted with your positive experience of the home.

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Review from C B (Friend of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit one of your residents most weeks and have always felt welcome and thoroughly enjoy the refreshments provided!
I have experience of visiting other people in nursing and residential homes and without doubt, Barchester Awel-Y-Mor Care Home is, by far, the best. The indoor and outdoor facilities
are most impressive with the gym and physio provisions are, in my opinion, beneficial to the health and well-being (both physical and mental) of residents. I'm also impressed by the variety of activities provided.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you for your support, it is very much appreciated.

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Review from G G (Son of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in this care home since June 2021. The staff are very kind to her and treat her with respect and dignity. Due to the fact that my mother is almost bedbound and does not like being hoisted and put into a wheelchair as she finds the process painful. Consequently, she does not participate
in the in-house activities. The room is light and well-furnished and generally kept clean. The quality of the food that my mother (vegetarian) eats in her room is, in my opinion, poor. Her daily menu consists of breakfast - tea and toast, lunch - a baked potato with a filling and supper - a sandwich. I did, on one occasion, take the baked potato lunch my mother had been served back to reception as it looked as if it was two days old. There is a distinct lack of variety in her diet and little or no fresh fruit.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

I am sorry to hear this, please come and discuss any issues with me on your next visit. I will also get the chef involved to chat with you. Please feel free to come and chat with me at any time, so that any problems can be resolved immediately.

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Review from H C (Daughter of Resident) published on 12 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and well-run care centre. The activities are outstanding and communication is really good. My mum has been here for a long time and I don't hesitate to recommend Barchester Awel-Y-Mor Care Home to anyone who wants to be a resident.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thanks for your kind words and your continued support of all the staff here. It is much appreciated and it is very much a pleasure to care for Mum. Regards, Lyn.

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Review from Sheila D (Friend of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have been visiting a patient here for some weeks and she has been very happy and content here, there's so many activities to keep her occupied which helps so much.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you Sheila for your ongoing support and kind words. This is very much appreciated.

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Review from Donald T (Husband of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about Barchester Awel-Y-Mor Care Home is more than we expected. We look forward to our stay.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you for your feedback, we really do care and try to put the people at the forefront, please be assured we will share the feedback with the team.

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Review from Jennifer W (Daughter of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival five weeks ago, the first thing I noticed was everyone seemed happy and welcome.
It is relaxed and friendly.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you for your kind comments; we have a wonderful team at Awel-Y-Mor who make us proud. Please be assured we will share the comments with the team.

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Review from Sharon H (Mother of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been a resident for the last eight months he has settled in well here. The staff are lovely, pleasant and very helpful. The home is lovely, lovely facilities, lots going on for the residents and they also get the families involved as well. I am more settled now my son is happier. Lovely place
to come and visit, make you feel part of the family.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Many thanks, Sharon, for your wonderful support of your son and of the staff here at Awel-Y-Mor.

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Review from Sue J (Sister of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, helpful when asked. Fantastic environment with lots going on.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you, Sue, for your feedback and support, it is much appreciated.

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Review from A W (Husband of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring staff. Always welcome!

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thanks for your feedback, it is much appreciated.

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Review from C B (Niece of Resident) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is a resident of the home and I can honestly say I cannot fault the care and love he receives. The home has a very relaxed atmosphere and the whole team make you feel like family. The recent refurb is beautiful and I couldn't ask for a better place.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for your support and positive feedback, it is very much appreciated.

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Review from Beth H (Wife of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding team (all staff) led by a very approachable and immensely supportive manager whose experience and ability to react instantly are impressive. The care afforded to my husband continues to excel and I only have to ask and I see a medic straight away. Clearly, communication is the key and
teamwork. These are evident. I continue to be very pleased to have entrusted my husband to Awel-Y-Mor Care Home.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you for your very kind review of Awel-Y-Mor. we are very grateful you took the time to review our home and will continue to strive to deliver the very best care for all.

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Review from Iwan P (Husband of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good, easy to talk to and helpful. Nurses are always available to answer my questions. The admin staff are very good and management very helpful and considerate.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thanks for your kind words, it is a pleasure to care for your wife, and we appreciate your ongoing support.

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Review from Alison P (Relative of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful, always having a professional attitude. Coffee morning cakes look stunning!

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for taking the time to review our home. We are glad you like the cakes!

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Review from Michael T (Resident) published on 14 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for three years, and my wife has lived here for 17-years. We are very happy here. The staff are excellent, and myself and my wife are happy and comfortable. The gardens are beautiful, and I spend a lot of time in them.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

You are both happy here, and it is a pleasure to care for you both.

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Review from Jennifer G (Mother of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management of the home is reflected in the high standard of individual nursing care provided. The carers go the extra mile to ensure that patient's needs are met. Nurses and carers are supported by an effective physical therapy dept. The home is maintained to a very high standard, this enhances
the patient's comfort. Many varied activities are offered in an inclusive manner to help stimulate and encourage patents. The dietary needs are met with flexibility and patience. The variety of foods offered provides for all tasks. This a happy ship.

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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Barchester Awel-Y-Mor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Barchester Awel-Y-Mor Care Home is calculated as follows: ( (121 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 141 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Awel-Y-Mor Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (15)

Meet the Team (4)

Rachael

Rachael Thomas

Job Title: General Manager

Rachael is a qualified nurse and has specialised in care of neurological conditions and complex disorders since she qualified in 2006. Rachael begun her journey into management in this field in 2014.

Nicola

Nicola Rees

Job Title: Head of Unit

I have been with Awel Y Mor for 6 years.  I started working here as a carer and have since completed my professional training and qualified as an RGN. I have been fortunate to be able to continue my career progression and I am now proud to be a Head of the Unit.  

Rebekah

Rebekah Thomas

Job Title: Deputy Manager

Rebekah joined the home in 2017 as a RGN working her way quickly into the role of unit manager before progressing into the role of Deputy Manager in 2025. Rebekah has vast experience in managing those with brain injury and complex neurological disorders.

Natalie

Natalie John

Job Title: Physiotherapist

I provide physiotherapy treatment for residents at Awel-Y-Mor with the help of our therapy assistant, Marlene. We work with residents to help them achieve their goals and reach their full potential. I qualified as a physiotherapist in 2012 and gained my master's in 2017. I have worked previously in the NHS.

Frequently Asked Questions about Barchester Awel-Y-Mor Care Home

What types of Care is Barchester Awel-Y-Mor Care Home registered for?

Older Person Care, Physical Disability, Visual / Hearing Impairment, Permanent Care, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Awel-Y-Mor Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Barchester Awel-Y-Mor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Awel-Y-Mor Care Home to the centre of Swansea?

6.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Awel-Y-Mor Care Home to verify any information. View our terms and conditions. Barchester Awel-Y-Mor Care Home has an Enhanced Service - more info.