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Barchester Awel-Y-Mor Care Home

Brynafon Road, Gorseinon, Swansea SA4 4YF
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I would always recommend this wonderful place to anyoneMarion H(Mother of Resident/Service User)
Barchester Awel-Y-Mor Care Home, Swansea
A wonderful place, cannot fault it. Management and staff are brilliantJackie T(Sister of Resident/Service User)
Barchester Awel-Y-Mor Care Home, Swansea
The first impression and general feel of the place was that of warmthTracey T(Daughter of Resident/Service User)
Barchester Awel-Y-Mor Care Home, Swansea

Awel-Y-Mor is a Swansea-based rehabilitation centre with a proven track record of supporting the local community. It provides high dependency care, active and slow-stream rehabilitation and respite care.

It welcomes young physically disabled adults who have experienced traumatic or acquired brain injury, Spinal injury or who have other physical disabilities and complex needs. It also provides care for young people who suffer from congenital illnesses and those who have learning disabilities.

It...  

Care Provided by Barchester Awel-Y-Mor Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 58 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,906N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Awel-Y-Mor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Rachael Thomas (Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (58)

Barchester Awel-Y-Mor Care Home Reviews (67)

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9.7

Barchester Awel-Y-Mor Care Home has a Review Score of 9.7 (9.653) out of 10, based on 11 reviews in the last 2 years. Over all time Barchester Awel-Y-Mor Care Home has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from O B (Resident / Service User) published on 21 July 2026 Submitted via Website
Overall Experience

Awel y mor is now my home, i have started to love it here, everyone here is really nice, i am happy to live here forever more. My room is very much my own and my own personal space and is essentially my new flat. I have made some great friends here with the resident's.

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you for taking the time to review our care home. Your feedback is very important to us as a service.

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Review from Jocelyn P (Mother of Resident) published on 14 July 2026 Submitted via Website
Overall Experience

Awyl y Mor is the most caring place .The staff are really amazing . From the minute you set foot in there the warmth is obvious . Our daughter has never been in a care home before. She is 42. This stay has proved to be life changing .Our daughter was treated with such care and respect that we were overwhelmed. The staff are wonderful . Nothing is too much trouble . The food is high quality , the chef is fantastic It is incredibly clean there and the decor is beautiful . There are activities which were one of my daughter's favourite things . The feel you get there is one of comfort and compassion . Rachael and Rebekah have the highest regard for their residents and go the extra mile to ensure that their residents and family are happy . It has restored out faith in humanity . Thank you everyone at Awyl y mor. XXX

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you so much for your lovely review. It was a pleasure caring for your daughter and here is to many more stays with us.

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Review from I P (Husband of Resident) published on 11 May 2026 Submitted via Postal Card
Overall Experience

All staff are polite and very helpful. The communal areas are very clean and the carers and nursing staff are knowledgeable and helpful at all times

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for taking the time to review our home, we very much value your kind feedback.

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Review from H A (Resident / Service User) published on 31 March 2026 Submitted via Postal Card
Overall Experience

After a tough start I have adjusted well with the help of the staff and facilities. One staff member has become my rock, in fact there multiple. I have also improved after a short time here and am positive about reaching my goal.

Reply from Rachael Woolley, Manager at Barchester Awel-Y-Mor Care Home

Thank you so much for taking the time to review our care home. We are delighted to be part of your journey in achieving your goals!

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Review from Ann T (Wife of Resident) published on 26 March 2026 Submitted via Website
Overall Experience

I'm so pleased with the care that my husband receiving from Awel y mor. All staff very compassionate and doing their job wholeheartedly. Always got good updates regarding any progress he made. He loves over there

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for taking the time to review our service. We are delighted that you are so happy with the care provided.

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Review from Don T (Resident / Service User) published on 5 January 2026 Submitted via Postal Card
Overall Experience

We have no problems at all with Awel-Y-Mor staff so caring & kind we are so glad we are staying here bot myself & Carol

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for your kind feedback and taking the time to review the home.

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Review from B H (Wife of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience
My husband, Paul, has been in Awel y Mor for almost 10 yrs and has no capacity & a GCS of 3. However he receives excellent care from the staff. I cannot comment on food or activities as he cannot eat or take part.

However, I think the rooms could do with an upgrade.

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for your kind feedback and taking the time to review the home.

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Review from Michelle B (Daughter-in-law of Resident) published on 10 September 2025 Submitted via Website
Overall Experience

I would like to say how happy we were with the care of my father in law whilst at awel y mor, all of the staff were amazing from a lovely greeting at the door to giving us regularly updates, the staff regularly checked if he needed anything even if it was just to reposition pillows anything to make him comfortable, they regularly spent time with him even if it was just a chat to lift his spirits, nothing was ever a problem big or small he had a great relationship with everyone even though he was there a short time, at dinner time he looked forward to choosing one of many meals on the menu and there was always a good variety of foods, I would highly recommend this home as it felt very homely and also the well kept garden was an added extra which my father in law loved to look at during his last weeks of life.

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for you kind review. You father in law was a pleasure to care for and we are honoured to have been part of his life even if for a short time.

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Review from Joseph B (Respite Resident) published on 2 May 2025 Submitted via Website
Overall Experience

After a poor experience elsewhere, The nurse in charge of the first floor was very knowledgeable about manual bowel programs for spinal injury patients and made me feel very comfortable being in her care. I would gladly come back.

Reply from Rachael Thomas, Manager at Barchester Awel-Y-Mor Care Home

Thank you for taking the time to write us a review. We are delighted you enjoyed your stay at our home and look forward to welcoming you back in the future.

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Review from Margaret R (Sister of Resident) published on 15 April 2025 Submitted via Postal Card
Overall Experience

My brothers experience at Barchester Awel Y Mor home is excellent. Care/Support treated with dignity rooms are very clean. Good food/drinks excellent entertainment/activities. All staff are very friendly and welcoming and good value for money.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you very much for your kind review. It continues to be a pleasure to care for your brother.

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Review from Patricia T (Friend of Resident) published on 3 December 2024 Submitted via Website
Overall Experience

Wow! What an amazing, homely atmosphere, very high standard of cleanliness, residents were all treated like family. Didn't feel like a care home, felt like a family home, just bigger. Would highly recommend to anyone who has to place family/friends in this setting, who has to make this decision. Staff treat residents with kindness, respect and dignity, very impressed.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you so much for your kind words and your continued support. It means a lot to myself and the staff. We take pleasure and pride in caring for our residents.

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Review from Gavin J (Friend of Resident) published on 17 July 2024 Submitted via Postal Card
Overall Experience

My experience when visiting the home has always been a very positive one. The staff are always very friendly and sociable. I've always felt a good vibe from all members of staff. My father was the first person whom I visited at this home, and he sadly passed away there. I now visit a very good friend of mine there, and I can see how much he has improved since being there. The home is always immaculate and comfortable. My friend always tells me how he loves the food and is happy there.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you, Gavin, for taking the time to review our care home. This means so much to our team here, and we are delighted with your positive experience of the home.

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Review from C B (Friend of Resident) published on 5 July 2024 Submitted via Postal Card
Overall Experience
I visit one of your residents most weeks and have always felt welcome and thoroughly enjoy the refreshments provided!

I have experience of visiting other people in nursing and residential homes and without doubt, Barchester Awel-Y-Mor Care Home is, by far, the best. The indoor and outdoor facilities are most impressive with the gym and physio provisions are, in my opinion, beneficial to the health and well-being (both physical and mental) of residents. I'm also impressed by the variety of activities provided.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you for your support, it is very much appreciated.

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Review from G G (Son of Resident) published on 22 February 2024 Submitted via Website
Overall Experience

My mother has been in this care home since June 2021. The staff are very kind to her and treat her with respect and dignity. Due to the fact that my mother is almost bedbound and does not like being hoisted and put into a wheelchair as she finds the process painful. Consequently, she does not participate in the in-house activities. The room is light and well-furnished and generally kept clean. The quality of the food that my mother (vegetarian) eats in her room is, in my opinion, poor. Her daily menu consists of breakfast - tea and toast, lunch - a baked potato with a filling and supper - a sandwich. I did, on one occasion, take the baked potato lunch my mother had been served back to reception as it looked as if it was two days old. There is a distinct lack of variety in her diet and little or no fresh fruit.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

I am sorry to hear this, please come and discuss any issues with me on your next visit. I will also get the chef involved to chat with you. Please feel free to come and chat with me at any time, so that any problems can be resolved immediately.

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Review from H C (Daughter of Resident) published on 12 February 2024 Submitted via Postal Card
Overall Experience

A very friendly and well-run care centre. The activities are outstanding and communication is really good. My mum has been here for a long time and I don't hesitate to recommend Barchester Awel-Y-Mor Care Home to anyone who wants to be a resident.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thanks for your kind words and your continued support of all the staff here. It is much appreciated and it is very much a pleasure to care for Mum. Regards, Lyn.

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Review from Sheila D (Friend of Resident) published on 24 November 2023 Submitted via Postal Card
Overall Experience

My husband and I have been visiting a patient here for some weeks and she has been very happy and content here, there's so many activities to keep her occupied which helps so much.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you Sheila for your ongoing support and kind words. This is very much appreciated.

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Review from Jennifer W (Daughter of Resident) published on 13 November 2023 Submitted via Postal Card
Overall Experience
On arrival five weeks ago, the first thing I noticed was everyone seemed happy and welcome.

It is relaxed and friendly.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you for your kind comments; we have a wonderful team at Awel-Y-Mor who make us proud. Please be assured we will share the comments with the team.

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Review from Sharon H (Mother of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience

My son has been a resident for the last eight months he has settled in well here. The staff are lovely, pleasant and very helpful. The home is lovely, lovely facilities, lots going on for the residents and they also get the families involved as well. I am more settled now my son is happier. Lovely place to come and visit, make you feel part of the family.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Many thanks, Sharon, for your wonderful support of your son and of the staff here at Awel-Y-Mor.

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Review from Sue J (Sister of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

Friendly staff, helpful when asked. Fantastic environment with lots going on.

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thank you, Sue, for your feedback and support, it is much appreciated.

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Review from A W (Husband of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

Very friendly and caring staff. Always welcome!

Reply from Lynda Hamilton-Shaw, Manager at Barchester Awel-Y-Mor Care Home

Thanks for your feedback, it is much appreciated.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 16 December 2025
  • Care and Support
    Excellent
  • Leadership and Management
    Excellent
  • Well-being
    Excellent
  • Environment
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (22) & Events (4)

News
  • 27 Jul 2026

    Enjoying visits from donkeys and rabbits

  • 27 Jul 2026

    Residents enjoyed visits from Donkeys and rabbits

  • 18 Jun 2026

    Residents enjoyed a wonderful morning with a sound bath and meditation session

Upcoming Events

Awards / Recognitions (19)

Accreditations

There are no accreditations posted yet for Barchester Awel-Y-Mor Care Home.

Meet the Team (5)

Rachael Woolley
Rachael WoolleyJob Title:General Manager

Rachael is a qualified nurse and has specialised in the care of neurological conditions and complex disorders since she qualified in 2006. Rachael began her journey into management in this field in 2014.

Rebekah Thomas
Rebekah ThomasJob Title:Deputy Manager

Rebekah joined the home in 2017 as a RGN working her way quickly into the role of unit manager before progressing into the role of Deputy Manager in 2025. Rebekah has vast experience in managing those with brain injury and complex neurological disorders.

Natalie John
Natalie JohnJob Title:Physiotherapist

I provide physiotherapy treatment for residents at Awel-Y-Mor with the help of our therapy assistant, Marlene. We work with residents to help them achieve their goals and reach their full potential. I qualified as a physiotherapist in 2012 and gained my master's in 2017. I have worked previously in the NHS.

Nicola Rees
Nicola ReesJob Title:Head of Unit

I have been with Awel Y Mor for 6 years. I started working here as a carer and have since completed my professional training and qualified as an RGN. I have been fortunate to be able to continue my career progression and I am now proud to be a Head of the Unit.

Chloe Crocker
Chloe CrockerJob Title:Head of UnitJoined: 2016

I have been part of Barchester for over 10 years, beginning my career as a nurse and later progressing to a senior nurse.

Through dedication, experience, and a deep commitment to patient care, I am now proud to serve as Head of Unit. I am passionate about nursing, with a particular focus on caring for patients with brain and spinal injuries, and I find great meaning in supporting their recovery and rehabilitation every day.

Frequently Asked Questions about Barchester Awel-Y-Mor Care Home

What types of Care is Barchester Awel-Y-Mor Care Home registered for?

Older Person Care, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Awel-Y-Mor Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Barchester Awel-Y-Mor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Awel-Y-Mor Care Home to the centre of Swansea?

6.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Awel-Y-Mor Care Home to verify any information. View our terms and conditions. Barchester Awel-Y-Mor Care Home has an Enhanced Service -more info.