Barchester Awel-Y-Mor Care Home

Brynafon Road, Gorseinon, Swansea SA4 4YF
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9.8 64 Reviews
  • Barchester Awel-Y-Mor Care Home, Swansea
Awel-Y-Mor is a Swansea-based rehabilitation centre with a proven track record of supporting the local community. It provides high dependency care, active and slow-stream rehabilitation and respite care.

It welcomes young physically disabled adults who have experienced traumatic or acquired brain injury, Spinal injury or who have other physical disabilities and complex needs. It also provides care for young people who suffer from congenital illnesses and those who have learning disabilities.

It has strong links with local GP services and an excellent activities programme.
Staff work hard to enable all residents to enjoy individual choice & lifestyle preferences throughout their stay, with their own care plan organised in collaboration with key workers.
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Care Provided by Barchester Awel-Y-Mor Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 58 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1800

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Awel-Y-Mor Care Home to find out the exact price for your requirements.

Contact Barchester Awel-Y-Mor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Barchester Awel-Y-Mor Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Rachael Thomas (Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (58)

Barchester Awel-Y-Mor Care Home Reviews (64)

9.8

Barchester Awel-Y-Mor Care Home has a Review Score of 9.8 (9.823) out of 10, based on 12 reviews in the last 2 years.
Over all time Barchester Awel-Y-Mor Care Home has 64 reviews.

Overall Experience
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Date Published
  • 64
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Reviewer Connection to Barchester Awel-Y-Mor Care Home
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Total of 64, showing 41-60
Review from Marion H (Mother of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would always recommend this wonderful place to anyone.
My daughter is so well looked after, the staff and management are all wonderful people.
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Review from Jackie T (Sister of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful place, cannot fault it. Management and staff are brilliant. Amenities for residents are excellent.
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Review from Bethany P (Granddaughter of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very welcoming and helpful. Grandma is happy here and she likes the food and enjoys the coffee mornings.
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Review from Miriam G (Private Carer of Resident) published on 25 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and attention given to our young girl have been excellent. So bless we found Awel-y-Mor. Carers very friendly.
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Review from Tracey T (Daughter of Resident) published on 17 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Awel-y-Mor for a year. He had been seriously ill after suffering a brain haemorrhage and required 24-hour specialist care. We had viewed several homes in the locality, prior to visiting Awel-y-Mor. On our first visit to Awel-y-Mor, we were shown around by a lovely welcoming
carer who put our minds at ease and explained everything clearly. The first impression and general feel of the place was that of warmth. My father was cared for impeccably by all staff members who cared for him like they were looking after their own dad. Amazing place.
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Review from Eiddwen H (Mother of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Son is being well cared for.
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Review from A P (Sister-in-law of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my brother-in-law has been brilliant. The staff have been very helpful and friendly.
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Review from B M (Friend of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this to be a good nursing home, the staff are good, some are excellent but as always they could do with more staff.
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Review from Barry G (Son of Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and committed, the standard of care is very high. The building is functional and well kept. Facilities are suitable and thought has clearly been involved in their planning.
Although the building isn't an old, fancy mansion and there are clearly budgetary constraints on what can be
achieved at this facility. Hard work and genuinely caring employees make Awel-y-Mor excellent value and a good quality of life. It is possible to pay a lot more elsewhere but it would be hard to get more than is on offer here.
More work could be done on diet plans for residents.
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Review from Christina S (Daughter of Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable room, friendly, helpful staff, good food.
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Review from Sonia S (Mother of Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was impressed with the meeting we had as far as I am concerned there was nothing I could complain about. I am quite happy with the care my son is having, I would not like him to go elsewhere.
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Review from J H (Sister of Resident) published on 7 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has been a resident for 2 years.


During that time, he has been well cared for. The staff are very kind, friendly, some are exceptional. They bother to get to know the person in their care and accommodate their needs/interests and build confidence.


The activities team organise events

and take residents out as much as they are able - from rugby to theatre to picnics, meals etc.


The home occasionally has "restaurant evenings" where families join the residents for a lovely meal and entertainment.


Overall, he is well cared for and I don't worry that he is safe.

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Review from Ian D (Husband of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has received wonderful care here for 15 years.
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Review from Kirsty P (Cousin of Resident) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think it's always clean, very welcoming place. They are very well looked after.
The staff are very good at what they are doing.
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Review from Tyron E (Brother of Resident) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is well looked after.
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Review from A L (Mother of Resident) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good care and friendly staff.
My son is happy here.
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Review from C J (Brother of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has been in Awel-y-Mor Care Centre for about 4 years.
His main carer (our mother) passed away in 2011, but he had been in other care establishments prior to arriving in Gorseinon.
With Down syndrome and unable to communicate, he went through a harrowing grieving period.
He needed good
nursing care, which he has always received in Awel-y-Mor.
My sister and I have been very pleased with the overall care.
The staff are friendly every time I visit.
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Review from Sonia S (Son of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The meeting was very good, all aspects were spoken about. There were no complaints, everybody was happy with the home and the care their relatives were having.
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Review from Pamela H (Mother of Resident) published on 16 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son appears well cared for and has improved in many ways since being in the care of Awel-y-Mor Care Centre. Thank you to everyone.
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Review from Emma L (Daughter of Resident) published on 13 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience is very good from the time I moved in, I was welcomed by all staff and all the staff are all very helpful to me. As a visitor to the home several times a week I can say I have always been welcomed when entering and always been kind and friendly.
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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Barchester Awel-Y-Mor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.823 for Barchester Awel-Y-Mor Care Home is calculated as follows: ( (121 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 141 Ratings = 4.823
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Awel-Y-Mor Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 11 Apr 2025
Well-being
Excellent
Care and Support
Excellent
Environment
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (4)

Rachael

Rachael Thomas

Job Title: General Manager

Rachael is a qualified nurse and has specialised in care of neurological conditions and complex disorders since she qualified in 2006. Rachael begun her journey into management in this field in 2014.

Nicola

Nicola Rees

Job Title: Head of Unit

I have been with Awel Y Mor for 6 years.  I started working here as a carer and have since completed my professional training and qualified as an RGN. I have been fortunate to be able to continue my career progression and I am now proud to be a Head of the Unit.  

Rebekah

Rebekah Thomas

Job Title: Deputy Manager

Rebekah joined the home in 2017 as a RGN working her way quickly into the role of unit manager before progressing into the role of Deputy Manager in 2025. Rebekah has vast experience in managing those with brain injury and complex neurological disorders.

Natalie

Natalie John

Job Title: Physiotherapist

I provide physiotherapy treatment for residents at Awel-Y-Mor with the help of our therapy assistant, Marlene. We work with residents to help them achieve their goals and reach their full potential. I qualified as a physiotherapist in 2012 and gained my master's in 2017. I have worked previously in the NHS.

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