St Martin's Court Care Home

Homely atmosphere, caring staff and welcomed visits. Relative loved being here. So nice to see her happy.

Everything seems excellent. I haven't given a mark for food and drink because I haven't seen any, but I'm sure it's excellent. My mother seems happy here.

The staff at St Martin's have been more than accommodating to my father and his needs. They have also been wonderful at setting my mind at rest, particularly when he first arrived.

Due to Covid restrictions, I have been unable to see his room myself, but my father speaks highly of the facilities.

I happy with the care my husband is getting and satisfied with the Covid rules were and still are in operation.

The experience has been very positive every time I speak with my mum. She seems very happy and expresses that she is being well looked after. Also, the person who does the bookings has been very kind and professional.

This review doesn’t just relate to November 2020 - it includes the entire time my mother has been resident there - since July 2019. To say the staff there have been brilliant would be a huge understatement and would do the staff a huge disservice. They’re all wonderful. Every question has been replied to, and every request has been met. Most recently, the staff have been immensely accommodating, helpful and understanding. They’ve kept me updated with all procedures instigated by head office - before I’ve had any correspondence. The lady conducting the COVID tests to enable visits to residents has been outstanding. That said, all the staff there have gone above and beyond to help me and Mum. I can’t sing their praises enough - they’re all brilliant. I don’t know what else I can say - if your loved one needs professional care and nursing, St Martin’s Court [nursing care] and the Lodge [residential care] should be at the top of your list for a placement.

Excellent level of care. Very happy, gone above and beyond during Covid.

Thank you.

I 100% would recommend it to anyone needing care for elderly family members. All my grandad ever said was, his girls, he loves his girls and they always looked after him. And he always had a laugh with all of “his girls”, everything they did was for his best interest, and I and eternally gratefully for everything they did! Thank you to all staff at St Martin’s Court.

We were immediately attracted to Saint Martins when we were deciding on a home for our mother. Out of 8 homes we visited it stood out for the welcome we received from the staff, the facilities and the fact that the residents we saw were enjoying themselves. My Mam has been in the home since September 2019, she settled in really quickly and is very happy there. We have got to know the staff and feel that they know us and my Mam well. During this terrible pandemic we have worried about her but have known that the staff have gone above and beyond to care for all the residents and keep them safe. We live 45 miles away so we have not been able to even wave through a window to her but we have been able to keep in touch with phone calls and more recently Zoom video calls.

They all make it a very relaxed and homely place for him to be and for us to relax knowing he is looked after.

We find the staff very friendly and helpful, the management are also very good. The home is a pleasant place to visit.

The owners and staff were friendly, approachable and easy to talk to, incredibly supportive of us as a family, would highly recommend.

My wife and I came into St Martin's care home in approximately September 2017 because my wife has a form of dementia. I came in to support my wife during her illness. We have been married for 65 years and the sad thing about this is that we have to sleep in different rooms in a different building. My wife is 89 years of age and will be 90 in December. I am 90 and will be 91 in October. We have not got a lot of time left and being in different rooms and buildings is tearing my wife apart. If we were in the same building, if it was possible, we would be so grateful.

Very happy with my mum's care. Exceptional care and support from everyone at the care home and all Mum's carers, they always help any way they can. Mum's nurse goes above and beyond to do all she can with Mum. Any changes to Mum's health she does all she can to help and assist Mum. She is so kind and caring and always puts a smile on Mum's face and this means so much to us. Nothing is too much trouble. Mum needs assistance eating and drinking and it means a lot that they spend so much time with Mum to ensure she is eating and drinking plenty. A very relaxing care home and everyone is so friendly, like an extended family.

Very happy with care and attention my mother receives. All staff very helpful.

The care of the residents here is excellent, I would definitely recommend to anyone looking for a nursing/residential care home for their loved ones.

My mum went into the home following a period in hospital where she declined significantly both physically and mentally. The staff at St. Martin's Court were very welcoming when Mum first arrived and during the length of her stay they were caring and ensured that Mum's needs were met. Staff also kept the family informed of any changes to eating habits or if the doctor was required. If family visited during mealtimes they would always ask if we would like something. During Mum's final days when she was bed bound, staff would check in on her regularly during the day and night and kept the family informed of her condition. I would recommend St. Martin's care home to anyone.

Dad moved from hospital to 24/7 nursing care at St Martin's Court. Unfortunately, he was only there for four days but in that time staff did everything to ease his passing. They were considerate, kind and helpful and friendly but always respectful and mindful of Dad's dignity and wishes.

The staff in St Martin's are always willing to help and they are all pleasant and hard working. The manager and the 2 nurses I have met are always willing to help and provide you with information and any help needed.