St Martin's Court Care Home

69 Martin Street, Morriston, Swansea SA6 7BJ
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9.5 65 Reviews
  • St Martin's Court Care Home, Swansea
Nestled within the peaceful, residential area of Morriston, on the outskirts of Swansea, St Martin's Court Care Home is a warm and welcoming home offering a plethora of amenities for residents to enjoy.

Delivering residential and nursing care to older people, the care team get to know each resident, allowing them to deliver completely person-centred care that is based on their unique needs and preferences. The same approach is taken by the catering team, who always take into account personal tastes whilst also implementing their understanding of nutrition, ensuring each meal time is an enjoyable moment.

Community is an integral part of life at St Martin's Court. The team supports residents to build strong relationships in the Morriston neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle in, and with a focus on quality of life, the home supports residents to keep engaged in life, taking part in things they enjoy to do. Whether it be watching a movie in the cinema, enjoying a pamper at the nail bar or relaxing with a cup of tea with other residents or loved ones in the tea room, St Martin's is well equipped to cater for all interests and tastes.
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Care Provided by St Martin's Court Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 67 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1074
  • Self-Funded Nursing Care: from £1340
  • RESPITE Self-Funded Residential Care: from £1181
  • RESPITE Self-Funded Nursing Care: from £1474

These prices are only a guideline, please contact St Martin's Court Care Home to find out the exact price for your requirements.

Contact St Martin's Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact St Martin's Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicola Williams (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (2)

St Martin's Court Care Home Reviews (65)

9.5

St Martin's Court Care Home has a Review Score of 9.5 (9.486) out of 10, based on 14 reviews in the last 2 years.
Over all time St Martin's Court Care Home has 65 reviews.

Overall Experience
  • 48
  • 15
  • 1
  • 1
  • 0
Date Published
  • 65
  • 4
  • 6
  • 14
  • 51
Reviewer Connection to St Martin's Court Care Home
  • 28
  • 12
  • 5
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 65, showing 61-65
Review from Tracey M (Daughter of Resident) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall St Martin's Court is a lovely care home, but there are a couple of issues, namely not enough staff, which then interferes with activities, because there is not enough staff they can't do activities. Also the food is lovely but it is repetitive, you know from week to week what you are having,
they could change it a bit.
Reply from HC-One, Careline Team at St Martin's Court Care HomeThank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
You have raised concerns about staffing levels at the home. Please be assured all of our homes meet or exceed the staffing guidelines that are set by our regulators. We are committed to providing Residents with the high quality, kind care they deserve, and therefore tailor our staffing levels to ensure we can meet everyone’s individual needs.
We endeavour to have a dedicated Activities Co-Ordinator at each home to ensure a range of engaging and enjoyable activities are provided for all Residents, based on their individual likes and preferences. We have also provided all homes with a minibus so that day trips can be arranged for Residents.
Sometimes, due to staff sickness or vacancies, we are unable to deliver the programme of activities we want to. Please be assured that in these situations we are working very hard to rectify the situation as quickly as possible. We apologise again for the inconvenience caused during these times.
Making sure Residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most. We are delighted to welcome families and loved-ones to share in mealtimes, and the Sunday roast is a special time at many of our homes.
The Home Manager operates an open door policy; please feel free to pop in for a chat at any time to discuss any concerns you may have.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.
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Review from Tracey D (Great-Niece of Resident) published on 26 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care manager at St Martin's nursing home is excellent. She is extremely helpful and a very caring person. Nothing is too much trouble for her and she is dedicated to her position as a care manager. She knows every patient by name and is not afraid to get her hands dirty. The majority of the carers
are cheerful and helpful. St Martin's could do with full time permanent nursing staff as there are always agency nurses there so many different ones and they don't know the patients. I would recommend this nursing home because if you have a problem it will be sorted immediately by the excellent care manager and I know my great aunt is in safe hands.
Reply from HC-One, Careline Team at St Martin's Court Care HomeThank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

You have highlighted concerns around the use of agency staff at the home. HC-One aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident. We are committed to delivering this vision through recruiting, training and staffing our homes with all permanent HC-One carers and nurses.

As such, the use of Agency staff is only permitted in our homes when all other options to fill a staffing vacancy, or sickness absence, have been explored.

The use of agency staff is common throughout the care sector, and as you will have probably heard in the news, is generally the result of a national shortage of Registered Nurses. This shortage has impacted both the NHS and care homes over recent months, and has led to many care organisations having difficulty finding high quality, permanent carers and nurses.

Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.
The health, wellbeing, safety and happiness of Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve.
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Review from Peter R (Nephew of Resident) published on 18 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle entered St Martin's Court on 19th February 2016. He has settled in really well thanks to the excellent care given. The administration is very efficient and I have nothing but praise for all the staff.
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Review from Martin W (Son of Resident) published on 22 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother likes it here, every time I go there if I want to know anything the staff let me know.
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Review from Marian E (Daughter-in-law of Resident) published on 22 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a very nice place to be, the staff are very helpful. They answer any of your questions, it is a clean home and the residents look happy there.
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Current Review Score: 9.5 (9.486)

Overview of Review Score

The Review Score of 9.5 (9.486) out of 10 for St Martin's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.691 for St Martin's Court Care Home is calculated as follows: ( (124 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 162 Ratings = 4.691
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.795 Points relating to the number of positive Reviews for St Martin's Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 13 Positive Reviews ÷ 13.4 = 0.97
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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