Trafalgar Park Care Home

Heol Harry Lewis, Nelson, Treharris CF46 6HG
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9.6 204 Reviews
  • Trafalgar Park Care Home, Treharris
Trafalgar Park Care Home, located in the village of Nelson, near Caerphilly, provides high quality personalised residential, nursing and dementia care to older people.

The purpose-built friendly and welcoming care home has a café, large landscaped garden and patio, pub, tea room, hair salon and quiet room. There is also a range of comfortable en-suite bedrooms, suitable to all tastes.

On top of this, Trafalgar Park boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or welcome family and friends for those special occasions. The catering team prides itself on ensuring that each meal is an enjoyable experience for every resident and visitor, offering a varied and delicious menu.

Taking the time to learn about each resident’s individual hobbies and interests, the team create a varied and enriching lifestyle programme full of activities and events to get involved in, reflective of each person's hobbies and interests. In addition to the range of activities available, residents are also encouraged to take an active role in the Nelson community.

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Care Provided by Trafalgar Park Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Terrie-Ann Thomas (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Bar/Café
  • Gardens
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Smoking not permitted

Trafalgar Park Care Home Reviews (204)

Total of 204, showing 181-200
9.6

Trafalgar Park Care Home has a Review Score of 9.6 (9.637) out of 10, based on 32 reviews in the last 2 years. Over all time Trafalgar Park Care Home has 204 reviews.

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Review from Ellen A (Daughter of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is now a resident here and I am extremely pleased with his care and the facilities. The staff are very caring, helpful and friendly. I am a nurse and it's the best home I've seen and worked in.

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Review from G S (Husband of Resident) published on 25 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with care and extremely pleased with all the staff and all they do for my wife.

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Review from Sheree W (Daughter of Resident) published on 22 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care home is very good. Food is excellent. Entertainment good - carers are approachable and very friendly. Feel our mother is safe and well cared for.

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Review from J T (Daughter of Resident) published on 20 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has always received the best possible care her eat Trafalgar Park. The staff are kind and caring and always happy to help. My own daughter is getting married next week and the Manager has kindly arranged for her transport to the wedding venue along with a carer to assist her. We are extremely
grateful for this offer of help and it means a lot to me.

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Review from E J (Niece of Resident) published on 15 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very friendly towards visitors and the residents. The staff include everyone in activities. The care and wellbeing of the residents is their first priority.

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Review from Dean L (Son of Resident) published on 15 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting my Mum here for three years and its like home from home for me as well as Mum. The staff are amazing and I am happy that Mum is safe and secure in her home and treated with immense dignity. I have nothing but praise for the management and staff of this lovely care home.

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Review from Rhianna P (Granddaughter of Resident) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a very upsetting time watching someone you love suffer with dementia and deteriorate before your eyes but the care my nana receives from Trafalgar Park is wonderful. Every time I visit I am met with a warm welcome and the feel that the carers really care about my nan. I recently had a baby and
the care home allowed me to email pictures which they took to show my nan. It really meant a lot as I live a few hours away and don't get to see her as often as I'd like.

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Review from Jayne J (Resident) published on 1 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is being looked after brilliantly. We always receive a warm welcome whenever we visit. We know that she is being cared for and looked after and we don't have to worry.

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Review from Hayley E (Daughter-in-law of Resident) published on 1 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were so happy to find out that out mum was coming to our niece's wedding. Trafalgar Park had given her a carer for the day so she could come to this event. The care was brilliant and looked after her so well and joined in with our family brilliantly. Just watching the care our mum receives in the
home and outside shows what dedicated caring staff there are at Trafalgar Park. Thanks.

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Review from L P (Great-Niece of Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My great aunt is well cared for and happy at all times when we call. She is 98 and this great age is accredited to her care over the first few years she has been placed in the home. Staff are always very friendly and I am pleased with the support/care they give.

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Review from Sylvia M (Niece of Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She is well cared for and we enjoy visiting the home and find staff very friendly and caring.

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Review from Margaret J (Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since being a resident for around sixteen months I have found the staff very helpful and respectful. All my needs have been met. Even when they are short staffed they try their best to be at our attendance. They deserve much more time to themselves and more pay but they still do their best for us. They
certainly deserve our respect.

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Review from Gemma R (Granddaughter of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather has received excellent care whilst staying at Trafalgar Park Care Home. The staff go above and beyond to meet his needs and I would highly recommend this care home.

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Review from Kay W (Wife of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has received excellent care during his stay at Trafalgar Park care home. All the staff treat him with respect and dignity and go above and beyond to get him involved in activities.

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Review from M D (Brother-in-law of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The quality of care received by my brother-in-law is of the highest order. The staff are most caring and considerate in what can be very trying circumstances. Their friendly nature to family and friends of their residents gives confidence to families that their loved ones are really cared for. This
is most re-assuring especially when so many care homes in Great Britain received justifiable criticism for poor care and abuse to residents in past times.

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Review from Beverllee B (Daughter of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home to everyone, the carers are all lovely and the overall place is well looked after. I feel like my mother is safe and well looked after.

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Review from Christine H (Daughter of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Trafalgar Park for 9 years and had excellent care the whole time. The staff were very caring and I also had very good associations with many of them. Always welcomed whenever myself or other family came to visit.

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Review from Amanda W (Father of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been staying at Trafalgar Park care home for around six months and in that time I cannot fault the care he has received. The home is very clean the food looks delicious and the staff are extremely helpful and friendly.

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Review from Julia R (Daughter of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father enjoys staying at Trafalgar Park care home unlike previous care homes he has stayed at. The staff are marvelous and go out of their way to help the patients. I feel happy knowing that my father is receiving all the care he needs.

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Review from C A (Son of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a friendly welcome and staff always happy to discuss how things are with the resident (my father). Good care and good facilities at the home.

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Current Review Score: 9.6 (9.637)

Overview of Review Score

The Review Score of 9.6 (9.637) out of 10 for Trafalgar Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.637 for Trafalgar Park Care Home is calculated as follows: ( (242 Excellents x 5) + (110 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 361 Ratings = 4.637

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trafalgar Park Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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