Trafalgar Park Care Home

Heol Harry Lewis, Nelson, Treharris CF46 6HG
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9.7 209 Reviews
  • Trafalgar Park Care Home, Treharris
Trafalgar Park Care Home, located in the village of Nelson, near Caerphilly, provides high quality personalised residential, nursing and dementia care to older people.

The purpose-built friendly and welcoming care home has a café, large landscaped garden and patio, pub, tea room, hair salon and quiet room. There is also a range of comfortable en-suite bedrooms, suitable to all tastes.

On top of this, Trafalgar Park boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or welcome family and friends for those special occasions. The catering team prides itself on ensuring that each meal is an enjoyable experience for every resident and visitor, offering a varied and delicious menu.

Taking the time to learn about each resident’s individual hobbies and interests, the team create a varied and enriching lifestyle programme full of activities and events to get involved in, reflective of each person's hobbies and interests. In addition to the range of activities available, residents are also encouraged to take an active role in the Nelson community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Gardens
  • Bar/Café
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1090

These prices are only a guideline, please contact Trafalgar Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Terrie-Ann Thomas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (1)

Trafalgar Park Care Home Reviews (209)

9.7

Trafalgar Park Care Home has a Review Score of 9.7 (9.688) out of 10, based on 26 reviews in the last 2 years.
Over all time Trafalgar Park Care Home has 209 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Trafalgar Park Care Home
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Total of 209, showing 121-140
Review from Angela D (Sister of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited my sister who is a resident of Trafalgar Park Care Home. For a change, I put together a picnic like lunch for her. Her carers had put her ready for me in a wheelchair and I was able to sit in a prettily decorated room in order for her to have some quiet time with me. I also took my sister
for a pleasant stroll outside. All the carers are very kind and helpful.
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Review from Noreen C (Wife of Resident) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visits always leave the impression of a professional, caring environment. Very good surroundings the communal areas are beautiful, spacious and a joy to sit in.
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Review from Helen A (Sister of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with care in general. My brother is very happy.
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Review from Cynthia W (Sister-in-law of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Trafalgar Park an outstanding home in all ways. Can't fault. Very caring carers, always there to help the resident and families.
Dining areas always dressed lovely for the resident to have meals.
Always cleaned and tidy.
Recommend it to everyone.
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Review from G L (Wife of Resident) published on 1 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was always treated with dignity and respect during his stay and it helped me cope with his dementia. I will always be grateful for this.
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Review from Colin M (Son-in-law of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first week for my mother-in-law to be here and we are extremely pleased with the welcome she received. She has settled in well and seems to be liking the activities. The food she thinks is tremendous. Her only complaint is that the weather isn't very nice.
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Review from Glyn E (Son of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and staff are so caring and second to none, can't thank you enough.
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Review from Jayne J (Niece of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Auntie is very happy here. It is a lovely home. Very clean, caring. Wonderful staff, lovely place.
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Review from Betty B (Mother of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank this home for bringing my daughter back to us. She is so well looked after. Happy, well and safe.
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Review from Roy P (Son of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is treated like royalty at the home. Well fed and always clean and tidy. The management are approachable and excellent to deal with.
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Review from Jeremy B (Son of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has bee at Trafalgar Park for 8 or 10 years and I have always been very happy with the way she has been looked after. I have found the staff kind and considerate at all times. The home has undergone a facelift recently which is a considerable improvement.
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Review from C G (Daughter of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Resident has only been in two days but our overall impression is of excellence all round. Mum appears extremely happy judging by the smile on her face. Welcomed in the first day with a trip to the hair salon which gave her back some dignity and normality. Communication with home through manager and
deputy manager has been thorough and helpful in securing mother's placement. I cannot fault them.
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Review from Hazel W (Niece of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff and management are wonderful. Very welcoming and my Aunty seems very happy as the staff are so caring.
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Review from Peter S (Nephew of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderfully patient and understanding staff. Recent decoration upgrade made a remarkable difference to the atmosphere of the home. Very impressive.
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Review from Calvin J (Son of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care in all ways, trips out, hairdresser, birthday party. Always lots of care and compassion. Nothing is too much trouble for all staff members.
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Review from Elizabeth R (Sister of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is treated well and with dignity. Furthermore, I, as a daily visitor for my brother and formerly for my sister, now deceased, I feel I am in a good position to say I would not want my relatives anywhere else. The care and compassion is excellent, along with the management.
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Review from Phil L (Son of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a pleasure to visit and great to see my mother settle in easily. Staff cannot do enough to help with whatever you want or need.
The manager and under manager have been extremely helpful moving mum in keeping me informed and reassured at all times.
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Review from J C (Daughter of Resident) published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has settled well and is thriving.
He's eating, has put on weight and gets involved in all the activities.
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Review from A H (Sister of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother appears to be well cared for. The carers are very kind, considerate, helpful and respect resident's privacy.
The food always appears to be appetising, nourishing and well presented and plentiful.
Residents are kept clean and nicely dressed. My only concern is that the ratio of carers to
residents at times appears to be inadequate, especially where a resident may be no longer able to walk without assistance, but does not remember this because of dementia.
Demands on carers can then leave the residents vulnerable and liable to fall.
Reply from Katie Price, Careline Advisor at Trafalgar Park Care Home

Thank you for your review and we are pleased to hear that your brother seems well cared for and that the staff are kind, considerate and that the food is of a good standard. With regards to your concerns about staffing ratios at the home, these are regularly reviewed with the home manager according to the dependencies of the residents and are established accordingly. Please do not hesitate to contact the home manager if you would like to discuss anything further or would like to attend a review of your brother’s care.

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Review from Rebecca K (Granddaughter of Resident) published on 13 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan has been in the care home for a few months. I am very happy with how nan has settled in and they have made her feel and all of us part of the family.
Nan has come on leaps from not wanting to get up in the morning at home she now participates in all activities.
All the family are really pleased
with the care home and glad we chose this one.
Thank you all.
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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Trafalgar Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.688 for Trafalgar Park Care Home is calculated as follows: ( (210 Excellents x 5) + (76 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 292 Ratings = 4.688
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Trafalgar Park Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

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Awards / Recognitions (10)

Meet the Team (0)

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