Heol Harry Lewis, Nelson, Treharris CF46 6JH
Trafalgar Park Care Home is located within a residential area of Heol Islwyn, a purpose built property offering a specialist service with staff delivering the very best person-centred dementia care, residential care and respite care.
The flexible dementia care service is designed to evolve and adapt as each individual resident's needs develop. Staff are trained to provide a person-centred approach, offering a warm, kind, friendly and safe environment for residents to live in.
At Trafalgar Park Care Home residents have a choice of lounge areas situated throughout the home which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.
At Trafalgar Park, chefs pride themselves on knowing the tastes of residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.
Group: HC-One
Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 52 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 50
Shared Rooms: 1
Rooms with ensuite WC: 32
Facilities & Services: Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Trafalgar Park Care Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 9.8 (maximum of 10) for Trafalgar Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 93 Reviews over all time. This Average Rating is also the rating value for Trafalgar Park Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 40 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.795 for Trafalgar Park Care Home is calculated as follows: ( (902 Excellents x 5) + (181 Goods x 4) + (23 Satisfactorys x 3) ) ÷ 1106 Ratings = 4.795
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Trafalgar Park Care Home is based on 40 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 40 Reviews ÷ 10.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Trafalgar Park Care Home has a Review Score of 9.8 (9.795) from 93 Reviews
Review submitted from a Postal Card by Helen A (Sister of Resident) on Thursday 1 March 2018. Relates to February 2018.
Very pleased with care in general. My brother is very happy.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Cynthia W (Sister-in-law of Resident) on Thursday 1 March 2018. Relates to February 2018.
I find Trafalgar Park an outstanding home in all ways. Can't fault. Very caring carers, always there to help the resident and families.
Dining areas always dressed lovely for the resident to have meals.
Always cleaned and tidy.
Recommend it to everyone.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Colin M (Son-in-law of Resident) on Wednesday 31 January 2018. Relates to January 2018.
This is the first week for my mother-in-law to be here and we are extremely pleased with the welcome she received. She has settled in well and seems to be liking the activities. The food she thinks is tremendous. Her only complaint is that the weather isn't very nice.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by G L (Wife of Resident) on Monday 29 January 2018. Relates to October 2017.
My husband was always treated with dignity and respect during his stay and it helped me cope with his dementia. I will always be grateful for this.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Glyn E (Son of Resident) on Friday 26 January 2018. Relates to January 2018.
The care and staff are so caring and second to none, can't thank you enough.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Simon C (Son of Resident) on Wednesday 24 January 2018. Relates to December 2017.
Care facility seems to be well managed with a dedicated team of carers. Clean, well-kept environment.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Jayne J (Niece of Resident) on Wednesday 24 January 2018. Relates to December 2017.
My Auntie is very happy here. It is a lovely home. Very clean, caring. Wonderful staff, lovely place.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Hazel W (Niece of Resident) on Wednesday 24 January 2018. Relates to December 2017.
All staff and management are wonderful. Very welcoming and my Aunty seems very happy as the staff are so caring.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Betty B (Mother of Resident) on Wednesday 24 January 2018.
I would like to thank this home for bringing my daughter back to us. She is so well looked after. Happy, well and safe.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Roy P (Son of Resident) on Wednesday 24 January 2018. Relates to December 2017.
My mother is treated like royalty at the home. Well fed and always clean and tidy. The management are approachable and excellent to deal with.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Jeremy B (Son of Resident) on Wednesday 24 January 2018. Relates to December 2017.
My mother has bee at Trafalgar Park for 8 or 10 years and I have always been very happy with the way she has been looked after. I have found the staff kind and considerate at all times. The home has undergone a facelift recently which is a considerable improvement.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by C G (Daughter of Resident) on Wednesday 24 January 2018. Relates to December 2017.
Resident has only been in two days but our overall impression is of excellence all round. Mum appears extremely happy judging by the smile on her face. Welcomed in the first day with a trip to the hair salon which gave her back some dignity and normality. Communication with home through manager and deputy manager has been thorough and helpful in securing mother's placement. I cannot fault them.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Noreen C (Wife of Resident) on Monday 15 January 2018. Relates to December 2017.
As a new user, I have to commend the service provided. The staff are truly welcoming and extremely courteous. My husband's physical improvement is heartening. I recommend.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Peter S (Nephew of Resident) on Monday 15 January 2018. Relates to November 2017.
Wonderfully patient and understanding staff. Recent decoration upgrade made a remarkable difference to the atmosphere of the home. Very impressive.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Calvin J (Son of Resident) on Monday 15 January 2018. Relates to November 2017.
Excellent care in all ways, trips out, hairdresser, birthday party. Always lots of care and compassion. Nothing is too much trouble for all staff members.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Elizabeth R (Sister of Resident) on Monday 15 January 2018. Relates to December 2017.
My brother is treated well and with dignity. Furthermore, I, as a daily visitor for my brother and formerly for my sister, now deceased, I feel I am in a good position to say I would not want my relatives anywhere else. The care and compassion is excellent, along with the management.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Lynda J (Daughter of Resident) on Monday 15 January 2018. Relates to December 2017.
Our initial meeting with the deputy manager and a senior carer was a positive experience so that we were confident that we were choosing the best place for our mother.
Since our mother moved here, she has been cared for as we had hoped with dignity and with affection.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Phil L (Son of Resident) on Monday 15 January 2018. Relates to December 2017.
Always a pleasure to visit and great to see my mother settle in easily. Staff cannot do enough to help with whatever you want or need.
The manager and under manager have been extremely helpful moving mum in keeping me informed and reassured at all times.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Website Submission by Diane L (Daughter-in-law of Resident) on Thursday 28 December 2017. Relates to December 2017.
Mum has been in residential care for the past 18 months. Due to the distance of the previous care home, we met with Mum's social worker and requested she be moved to a care home closer to the family. The whole process was handled very professionally and within a few weeks mum moved into Trafalgar Park Nursing Home.
We were worried that the move could upset her routine but with the fantastic support we received from the Manager and Staff she settled in within 2 days and is extremely happy. The move has made it possible for us to visit Mum every day which really lifts her mood.
This care home is extremely modern, facilities and activities for the residents are excellent, the Manager is so helpful and the staff second to none. The meals served to the residents look plentiful, freshly made and just delicious.
It is a pleasure to see Mum so happy.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by J C (Daughter of Resident) on Monday 13 November 2017. Relates to October 2017.
Dad has settled well and is thriving.
He's eating, has put on weight and gets involved in all the activities.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by A H (Sister of Resident) on Wednesday 13 September 2017. Relates to August 2017.
My brother appears to be well cared for. The carers are very kind, considerate, helpful and respect resident's privacy.
The food always appears to be appetising, nourishing and well presented and plentiful.
Residents are kept clean and nicely dressed. My only concern is that the ratio of carers to residents at times appears to be inadequate, especially where a resident may be no longer able to walk without assistance, but does not remember this because of dementia.
Demands on carers can then leave the residents vulnerable and liable to fall.
How likely would you be to recommend Trafalgar Park Care Home? Likely
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Katie Price, Careline Advisor at Trafalgar Park Care Home responded to this review on 19 Sep 2017:
Thank you for your review and we are pleased to hear that your brother seems well cared for and that the staff are kind, considerate and that the food is of a good standard. With regards to your concerns about staffing ratios at the home, these are regularly reviewed with the home manager according to the dependencies of the residents and are established accordingly. Please do not hesitate to contact the home manager if you would like to discuss anything further or would like to attend a review of your brother’s care.
Review submitted from a Postal Card by Rebecca K (Granddaughter of Resident) on Tuesday 12 September 2017. Relates to August 2017.
Nan has been in the care home for a few months. I am very happy with how nan has settled in and they have made her feel and all of us part of the family.
Nan has come on leaps from not wanting to get up in the morning at home she now participates in all activities.
All the family are really pleased with the care home and glad we chose this one.
Thank you all.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Louise D (Granddaughter of Resident) on Tuesday 12 September 2017. Relates to September 2017.
My nan came into this care home in March of this year, her Alzheimers was progressing quickly. My nan always been such an independent lady. Trafalgar Park Care Home is a perfect forever home. The staff are wonderful they support the residents with warmth, professionalism and humour. The new manager is very efficient, understanding and professional. Her warmth shines through which is so comforting to residents and their families during difficult transitions in their health. Nan has settled so well and still maintains her independence and dignity.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Jill E (Sister of Resident) on Tuesday 12 September 2017. Relates to September 2017.
It's my first visit and I am more than favourably impressed. Very good accommodation and individual bathroom/toilet facilities so important.
Staff seem very friendly and helpful. A good atmosphere all round. Very caring.
Met the manager accommodating and informative.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Nanette L (Cousin of Resident) on Tuesday 12 September 2017. Relates to August 2017.
I am impressed with the care received and the tremendous care and understanding of the staff. My cousin was given a wonderful time for her birthday it was like having a party at home. Every time I drop in I am aware of the gentle and caring atmosphere. The delightful rooms and wonderful food.
Thank you for the care and hard work of the staff.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Elizabeth S (Daughter of Resident) on Tuesday 12 September 2017. Relates to August 2017.
My mum came into Trafalgar Park Care Home in June 2017. Despite my worries as mum came into care, all the staff have not failed to answer my questions and to put my mind at rest. Visitors are made welcome whenever they visit. All the staff are exceptionally kind and thoughtful with mum.
How likely would you be to recommend Trafalgar Park Care Home? Likely
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Review submitted from a Postal Card by Louise M (Granddaughter of Resident) on Friday 8 September 2017. Relates to August 2017.
My nan has been at the care home since April 2017. We found it so upsetting that nan had reached the time when she needed care, it was difficult to find somewhere that ticked all our boxes. Trafalgar Park has done this, the standard of care is exceptional, residents are treated with dignity and respect, are clean, well cared for and stimulated.
We have met the new home manager and she is warm, welcoming and has an open door policy.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Margaret H (Sister of Resident) on Thursday 7 September 2017. Relates to August 2017.
My brother has been a resident here for one month and I am pleased to say I am very impressed with the attitude of management and staff. I believe the personnel are genuinely interested in their work and it shows in the care given. The Manager is an excellent ambassador for your company. Keep up the good work.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Julie M (Daughter of Resident) on Tuesday 5 September 2017. Relates to September 2017.
My mum has been a resident for five months. We are a large family and ensure that Mum has a visit every day. We have always found Mum to be clean, happy and very well cared for.
The staff are wonderful with all the residents. The care and kindness I have witnessed goes above and beyond anything I had hoped to find at a care home setting.
Thank you all, you do a wonderful job.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by V A (Wife of Resident) on Monday 19 June 2017. Relates to June 2017.
My husband was very happy there. Only moved because of nursing care. Would have liked him to stay there.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Julie C (Daughter of Resident) on Thursday 25 May 2017. Relates to May 2017.
The care in the above home is absolutely outstanding. They not only care for the resident but are sympathetic towards the family also, making them feel welcome at all times and understanding at difficult times. Safety of the residents was always their main concern. I felt that the staff there were part of my family.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by R J (Granddaughter of Resident) on Monday 22 May 2017. Relates to May 2017.
Beautiful home, very clean. All staff seem very lovely and friendly.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Jennifer P (Daughter of Resident) on Monday 8 May 2017. Relates to April 2017.
Lovely atmosphere, always welcomed. Residents always appear contented and cared for.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Ian J (Brother of Resident) on Friday 5 May 2017. Relates to April 2017.
When you come into Trafalgar Park Care Home we are immediately struck by the friendliness of the wonderful staff the cheery coloured surroundings and the lovely bright artwork and the interaction between the staff and the folks staying here. Even the singing.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by John B (Son of Resident) on Tuesday 2 May 2017. Relates to April 2017.
The care my mother has received over several years has been and continues to be first class. The staff are always helpful, polite and very professional. They always display a pleasant nature and always make me feel welcome when I visit my mother. In my opinion, the home is first class and the structural improvements made recently have made a very positive difference.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by June R (Friend of Resident) on Wednesday 26 April 2017. Relates to April 2017.
I visit on a regular basis to see a friend who is a resident.
The staff at Trafalgar Park are exceptionally friendly and the overall feeling of the home is one of calm.
The rooms are spotless and I cannot find any fault at all over the few months that I have been coming.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by J L (Friend of Resident) on Tuesday 25 April 2017. Relates to April 2017.
Very friendly, kind to residents. Lovely decoration.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by L L (Granddaughter of Resident) on Tuesday 25 April 2017. Relates to April 2017.
A very friendly, vibrant care home. Spacious rooms for residents with lots of activities to keep entertained. The care team here are very committed to making the residents happy.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Julie O (Daughter of Resident) on Monday 24 April 2017. Relates to April 2017.
Made to feel very welcome. Staff very approachable and always forthcoming with information and very helpful. My mother's room is very clean, modern and comfortable. She is very clean and well cared for.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Carol F (Daughter-in-law of Resident) on Monday 24 April 2017. Relates to April 2017.
We are extremely grateful for all the care, support and dignity showed to both Mam and Dad since their admission to Trafalgar Park Care Home - we as a family are always made to feel welcome - many, many thanks - you as a team are a credit to your profession. X
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by M A D (Daughter of Resident) on Thursday 23 March 2017. Relates to December 2016.
My mother is a resident at Trafalgar Park Care home. She is always happy and content and enjoys living at the home.
How likely would you be to recommend Trafalgar Park Care Home? Likely
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Review submitted from a Postal Card by N L (Daughter-in-law of Resident) on Tuesday 7 March 2017. Relates to February 2017.
My mother in law has been treated very well in the short time she has been here. She has settled and made friends.
The care and comforting she has received in this short period has brought her smile back.
Thank you to all staff and management
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Tricia K (Daughter of Resident) on Tuesday 7 March 2017. Relates to February 2017.
I am pleased with the care my dad has. I know he is looked after and safe.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by John B (Son of Resident) on Tuesday 7 March 2017. Relates to February 2017.
All staff are excellent, give good care and attention at all times.
Very pleased with the treatment of my mother.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by S O (Daughter of Resident) on Tuesday 7 March 2017. Relates to February 2017.
My mother is a resident of Trafalgar Park. I pop in and out at different times and different days as I work shifts. Every time I visit here all staff are extremely helpful and always go out of their way to care and help the residents and members of families. The care is exceptional and I personally would definitely recommend this home. Whatever needs my mother has at any time of day/night are met. I would not, or my family, want my mother anywhere else. The food is also excellent with alternatives.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by G D (Brother of Resident) on Monday 9 January 2017. Relates to December 2016.
My family and I have found the care home very friendly and welcoming. All the staff are always pleasant and frequently offer cups of tea and coffee. Cleanliness is very good throughout and my brother is always kept very clean. We are very happy with the care he is receiving.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Doreen M (Sister of Resident) on Thursday 5 January 2017. Relates to December 2016.
Very happy, staff wonderful and it is a lovely place.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Pamela E (Daughter of Resident) on Thursday 29 December 2016. Relates to December 2016.
A friendly care home. Lovely welcome. Mam is happy. Rooms are clean, food is good and the staff are very caring.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Moira M (Daughter of Resident) on Thursday 29 December 2016. Relates to December 2016.
Staff at the care home are wonderful., They are very caring and treat the residents as individuals, doing their best for each and every one., They are very welcoming to visitors and give full information to family members when there has been a problem. Trafalgar Park Care Home is a "Jewel" to be found among many "pebbles".
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by D D (Brother of Resident) on Thursday 29 December 2016. Relates to December 2016.
The centre is well equipped and the staff are very caring and efficient.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by S J (Daughter of Resident) on Thursday 15 December 2016. Relates to November 2016.
I had a lovely coffee with mam this morning.
There is a lot of work going on in the home, but the staff are coping very well with all the extra work they have to keep the home running smoothly.
Lots of nice things going on to get ready for Christmas. Staff and manager all working very hard, keeping all residents happy.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Megan D (Granddaughter of Resident) on Thursday 15 December 2016. Relates to November 2016.
The care home is a lovely and welcoming place that offers excellent support and care for the residents. The carers are lovely people and provide a variety of facilities within the care home. The residents receive plenty of food and drink and all their needs are met.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Gemma D (Granddaughter of Resident) on Thursday 15 December 2016. Relates to November 2016.
Overall staff are very polite and helpful any questions you have about your relative. Great security so you know your relative and others are safe. Overall very pleased and would recommend this care home to others.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Carole P (Daughter of Resident) on Monday 12 December 2016. Relates to December 2016.
My mother has only been a resident for a month but has settled in very well and the staff have been very friendly and helpful.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Trevor J (Brother of Resident) on Thursday 24 November 2016. Relates to September 2016.
Staff have cooperated with our attempt to get my sister to walk again.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Susan H (Daughter of Resident) on Tuesday 18 October 2016. Relates to September 2016.
I come to the home nearly every day to see Mam. Everyone is very friendly and keep me up to date with what is going on with Mam. Just been to an update meeting with Manager, Deputy Manager and Area Manager to tell us about the new building changes.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Joan (Wife of Resident) on Tuesday 18 October 2016. Relates to October 2016.
I feel my husband is well cared for and his needs looked after.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Sandra T (Daughter-in-law of Resident) on Thursday 13 October 2016. Relates to October 2016.
The care has been excellent. This particular time has been extremely harrowing for us as a family, but the care, compassion and understanding by the staff has been second to none. They have all gone way and above their duty. We will be forever grateful to them, for their care of us as well as our mother. We cannot praise them enough, we have been kept informed of her condition at all times. Thank you Trafalgar Park staff.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Philip O (Son of Resident) on Thursday 13 October 2016. Relates to October 2016.
Always made to feel welcome. The carers are polite and helpful and keep us inform as to how my father is and any issues.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Debra W (Daughter of Resident) on Friday 7 October 2016. Relates to August 2016.
The home ran trips all through July and August. Families were able to meet their relatives at a meeting point. We met our mother at Porthcawl. We had a wonderful day with the other residents, carers and managers. We had a meal, ice cream and most of all fun. My sister and I have a lovely memory that will be with us forever.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Jayne C (Daughter of Resident) on Monday 3 October 2016. Relates to September 2016.
Myself and family are very pleased with the care home. Mam settled in very quickly and is happy and contented. She has had minor health problems which has been dealt with quickly and professionally and without too much disruption. The staff are hard working and caring, taking an interest and interacting with all residents.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Elizabeth S (Daughter of Resident) on Friday 30 September 2016. Relates to September 2016.
I have noticed a change in the dining room. The notice board has a hand-written menu on it which is a lovely touch. The menu has also been updated offering residents a good choice of food. In fact, some days my mother has a difficulty choosing!! Music is playing in the background and one carer sits on each table making the whole "dining experience" an excellent one. The catering staff work well as a team.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Clare F (Niece of Resident) on Tuesday 20 September 2016. Relates to September 2016.
Whenever I come for a visit, everything is to a high standard due to excellent management and staff.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Elaine J (Daughter of Resident) on Tuesday 13 September 2016. Relates to August 2016.
Mum has been at Trafalgar Park for 18 months and settled in quickly. The staff have been great and mum likes them a lot. The care home is always welcoming and clean.
Special praise for the care home manager and the two senior carers who have always been very professional and extremely kind. We didn't think we would be able to take mum to her granddaughter's wedding as as she is not very mobile anymore but the manager made it happen with the help of her team, and the loan of the care home minibus!
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Clinton W (Son of Resident) on Wednesday 7 September 2016.
Always have a great welcome. Staff all friendly due to an excellent manager.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Judith T (Daughter of Resident) on Wednesday 7 September 2016. Relates to August 2016.
Last month dad was rushed into hospital twice in three day. All the staff who looked after dad were kindness itself their kind positive attitude helped us get through this dark time. We would like to thank the staff member who stayed with my dad and brother at hospital.
Also a special thank you to all the staff at Trafalgar Park, also a special mention to the ladies who maintain this marvellous home.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Alison S (Granddaughter of Resident) on Monday 5 September 2016. Relates to August 2016.
Trafalgar Park is an excellent care home which has a very good Manager. Trafalgar Park staff treat my grandmother with respect and dignity. She is well cared for and if there are any problems the family is notified.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Elaine O (Daughter of Resident) on Friday 2 September 2016. Relates to August 2016.
All the staff from the manager down have a caring, sympathetic nature. The staff are patient and spent time persuading residents to eat their meals, drink plenty of fluids and partake in activities. Resident are always nicely dressed, presented, and treated with respect.
A trip to the seaside has just taken place, with a street party and concert. As with all good organisations, leadership is vitally important, and the home now has good management which knocks onto the staff.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by M R (Friend of Resident) on Thursday 1 September 2016. Relates to August 2016.
Visiting is just like home from home, so welcoming. Lovely to sit, chat and have a cuppa.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by G S (Husband of Resident) on Monday 25 July 2016. Relates to May 2016.
Very pleased with care and extremely pleased with all the staff and all they do for my wife.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Ellen A (Daughter of Resident) on Monday 25 July 2016. Relates to May 2016.
My father is now a resident here and I am extremely pleased with his care and the facilities. The staff are very caring, helpful and friendly. I am a nurse and it's the best home I've seen and worked in.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Sheree W (Daughter of Resident) on Friday 22 July 2016. Relates to June 2016.
Care home is very good. Food is excellent. Entertainment good - carers are approachable and very friendly. Feel our mother is safe and well cared for.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by J T (Daughter of Resident) on Wednesday 20 July 2016. Relates to May 2016.
My mother has always received the best possible care her eat Trafalgar Park. The staff are kind and caring and always happy to help. My own daughter is getting married next week and the Manager has kindly arranged for her transport to the wedding venue along with a carer to assist her. We are extremely grateful for this offer of help and it means a lot to me.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by E J (Niece of Resident) on Friday 15 July 2016. Relates to June 2016.
I find the staff very friendly towards visitors and the residents. The staff include everyone in activities. The care and wellbeing of the residents is their first priority.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Dean L (Son of Resident) on Friday 15 July 2016. Relates to May 2016.
I have been visiting my Mum here for three years and its like home from home for me as well as Mum. The staff are amazing and I am happy that Mum is safe and secure in her home and treated with immense dignity. I have nothing but praise for the management and staff of this lovely care home.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Jayne J (Resident) on Friday 1 July 2016. Relates to June 2016.
My nan is being looked after brilliantly. We always receive a warm welcome whenever we visit. We know that she is being cared for and looked after and we don't have to worry.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Hayley E (Daughter-in-law of Resident) on Friday 1 July 2016. Relates to June 2016.
We were so happy to find out that out mum was coming to our niece's wedding. Trafalgar Park had given her a carer for the day so she could come to this event. The care was brilliant and looked after her so well and joined in with our family brilliantly. Just watching the care our mum receives in the home and outside shows what dedicated caring staff there are at Trafalgar Park. Thanks.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Rhianna P (Granddaughter of Resident) on Thursday 30 June 2016. Relates to June 2016.
It is a very upsetting time watching someone you love suffer with dementia and deteriorate before your eyes but the care my nana receives from Trafalgar Park is wonderful. Every time I visit I am met with a warm welcome and the feel that the carers really care about my nan. I recently had a baby and the care home allowed me to email pictures which they took to show my nan. It really meant a lot as I live a few hours away and don't get to see her as often as I'd like.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Sylvia M (Niece of Resident) on Friday 10 June 2016. Relates to June 2016.
She is well cared for and we enjoy visiting the home and find staff very friendly and caring.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by L P (Great-Niece of Resident) on Friday 10 June 2016. Relates to June 2016.
My great aunt is well cared for and happy at all times when we call. She is 98 and this great age is accredited to her care over the first few years she has been placed in the home. Staff are always very friendly and I am pleased with the support/care they give.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Margaret J (Resident) on Monday 6 June 2016. Relates to May 2016.
Since being a resident for around sixteen months I have found the staff very helpful and respectful. All my needs have been met. Even when they are short staffed they try their best to be at our attendance. They deserve much more time to themselves and more pay but they still do their best for us. They certainly deserve our respect.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Gemma R (Granddaughter of Resident) on Monday 6 June 2016. Relates to May 2016.
My grandfather has received excellent care whilst staying at Trafalgar Park Care Home. The staff go above and beyond to meet his needs and I would highly recommend this care home.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Kay W (Wife of Resident) on Monday 6 June 2016. Relates to May 2016.
My husband has received excellent care during his stay at Trafalgar Park care home. All the staff treat him with respect and dignity and go above and beyond to get him involved in activities.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by M D (Brother-in-law of Resident) on Monday 6 June 2016. Relates to May 2016.
The quality of care received by my brother-in-law is of the highest order. The staff are most caring and considerate in what can be very trying circumstances. Their friendly nature to family and friends of their residents gives confidence to families that their loved ones are really cared for. This is most re-assuring especially when so many care homes in Great Britain received justifiable criticism for poor care and abuse to residents in past times.
How likely would you be to recommend Trafalgar Park Care Home? Likely
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Review submitted from a Postal Card by Beverllee B (Daughter of Resident) on Friday 3 June 2016. Relates to May 2016.
I would recommend this care home to everyone, the carers are all lovely and the overall place is well looked after. I feel like my mother is safe and well looked after.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Christine H (Daughter of Resident) on Friday 3 June 2016. Relates to May 2016.
My mother was in Trafalgar Park for 9 years and had excellent care the whole time. The staff were very caring and I also had very good associations with many of them. Always welcomed whenever myself or other family came to visit.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Amanda W (Father of Resident) on Friday 3 June 2016. Relates to May 2016.
My father has been staying at Trafalgar Park care home for around six months and in that time I cannot fault the care he has received. The home is very clean the food looks delicious and the staff are extremely helpful and friendly.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Julia R (Daughter of Resident) on Friday 3 June 2016. Relates to May 2016.
My father enjoys staying at Trafalgar Park care home unlike previous care homes he has stayed at. The staff are marvelous and go out of their way to help the patients. I feel happy knowing that my father is receiving all the care he needs.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by C A (Son of Resident) on Friday 3 June 2016. Relates to May 2016.
Always a friendly welcome and staff always happy to discuss how things are with the resident (my father). Good care and good facilities at the home.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Maria A (Niece of Resident) on Friday 3 June 2016. Relates to May 2016.
The staff put so much effort into all the events arranged for the residents making sure they are all included and enjoying themselves. The tea party for the Queen's 90th was excellent.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Chezelle W (Granddaughter of Resident) on Friday 3 June 2016. Relates to April 2016.
From the moment my grandmother attended and came to live in this care home I felt at ease that she was looked after with excellent care. From her lovely room, surroundings, fantastic care and respect/dignity shown to her at all times. She loves it here and can't speak enough of the staff and wonderful job they do. My nan has been on respite to other care homes that were the total opposite to this care home. She loves all the activities she does ie. painting, singers, tea party. She enjoys having her hair done and staff maintain good hygiene with my nan. I would not let her go to any other care home. Well done Trafalgar Park.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Shirley Y (Wife of Resident) on Thursday 14 April 2016. Relates to April 2016.
Trafalgar Park is a great home. Nothing is too much for the caring staff. My husband is well looked after and does not want for anything. The home is always clean and tidy and decorated with things that residents can relate to. The entertainment is always good and the staff make sure all are involved. The food is well prepared and residents have a choice of menu. I am so pleased my husband is there and has 24/7 care from all the staff who have the patience and love to give to all.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Margaret J (Resident) on Monday 4 April 2016. Relates to March 2016.
I have found the staff very helpful. I don't know how I could manage without them. I am very grateful to them, as I think having to do twelve hour shifts for the work they do they deserve better pay. They try to help us to make the most of ourselves and help us with our mobility. They all have patience with us when we are feeling down or ill.
How likely would you be to recommend Trafalgar Park Care Home? Extremely Likely
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Value for Money
HC-One, Careline Team at Trafalgar Park Care Home responded to this review on 05 Apr 2016:
Thank you for taking the time to give us your feedback, it is always lovely to hear great things about our staff. We agree they do a brilliant job and we are pleased we have been able to increase their pay recently to the national living wage. Did you know you can also nominate specific staff to receive a kindness in care award? If you’d like to do this please talk to the home manager.
Bed Vacancies
posted 16 Apr 2018
Please contact us for information regarding our bed availability
February 2018
April 2017
February 2016
Job Title: Home Manager
Joined: 2012
Description:
Kind care involves providing someone with complete choice over their life and then respecting and honouring the choices they make.”
Christine is a Registered Manager with many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.
Having worked at Trafalgar Park and other HC-one Homes for a number of years, Christine shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Trafalgar Park. When asked what she enjoys most about her role, Christine said: “The best part of my job is having time to sit down and talk to Residents, which enables us to provide them with the best possible care.”
Outside of work, Christine likes to stay active and enjoys carrying out voluntary work in her local community. If you would like to find out more information about Trafalgar Park Care Home, Christine has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.
T 01433 450423
W hc-one.co.uk
E trafalgar.manager@hc-one.co.uk
There are currently no Care Home Idol entrants who have performed at Trafalgar Park Care Home