Fairways Newydd Nursing and Dementia Care Centre

Llanfairpwllgwyngyll LL61 5YR
Review Us
9.8 47 Reviews
  • Fairways Newydd Nursing and Dementia Care Centre, Llanfairpwllgwyngyll
Fairways Newydd Nursing Home is a purpose-built care home with stunning views and is located on the charming isle of Anglesey, North Wales, close to Junction 8 of the A55, between the idyllic village of Llanfairpwll and the popular town of Menai Bridge.

Fairways have been providing quality elderly care since 1986. Fairways Newydd provides the full range of elderly care: RESPITE CARE; CONVALESCENT CARE; DAY CARE; NURSING CARE; RESIDENTIAL CARE and specialist DEMENTIA CARE, 24-hours per day, 7 days per week. The home’s facilities include maintained gardens, including vegetable, herb and sensory gardens to help awaken residents' memories of the past.

The home's specialist dementia unit provides a safe and comfortable space for residents with more complex and challenging dementia conditions. It was recently enhanced by the fresh, homely and modern look of the unit’s recently refurbished resident en-suite bedrooms. The specialist dementia area also has a new garden room, 'jelly-bean' lounge and a peaceful lounge from which residents enjoy stunning views of the Snowdonia mountain range and delightful scenes of nearby fields providing residents with an ever-changing scene of country life.

Fairways Newydd offers a wide range of activities to all residents to improve their quality of life. Activities include gardening, drawing, painting, crafts, various appropriate exercise classes and a reading club.

The home's dedicated and experienced care staff provide added comfort for residents by encouraging them to take part in other daily activities, including hand, feet and head massages, hairdressing and chatting about a resident’s past.
Show Fairways Newydd Nursing and Dementia Care Centre on the Map

Care Provided by Fairways Newydd Nursing and Dementia Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1450
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Nursing Care: from £1450
  • RESPITE Self-Funded Nursing Dementia Care: from £1450
The price(s) shown are provided by the care home. Contact Fairways Newydd Nursing and Dementia Care Centre for full pricing details and T&Cs.

Contact Fairways Newydd Nursing and Dementia Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Fairways Newydd Nursing and Dementia Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rebekah Charles (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (77)
  • Single Rooms with Ensuite Wet Room (72)

Fairways Newydd Nursing and Dementia Care Centre Reviews (47)

9.8

Fairways Newydd Nursing and Dementia Care Centre has a Review Score of 9.8 (9.769) out of 10, based on 29 reviews in the last 2 years.
Over all time Fairways Newydd Nursing and Dementia Care Centre has 47 reviews.

Overall Experience
  • 42
  • 4
  • 0
  • 1
  • 0
Date Published
  • 47
  • 8
  • 12
  • 29
  • 18
Reviewer Connection to Fairways Newydd Nursing and Dementia Care Centre
  • 19
  • 9
  • 4
  • 4
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 47, showing 21-40
Review from Annwen O (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy the way mum is cared for.
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreIt is always a pleasure to have you visit. You make every visit a happy visit for your Mum. Your energy is also felt across the home. Thanks for your kind comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Husband of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been coming to Fairways for 3 1/2 years now. I have always found the carers, nurses, reception and management so helpful and supportive. Nothing is too much trouble. I will continue coming knowing I will be welcome and helped at all times.
Reply from Becs Charles, Manager at Fairways Newydd Nursing and Dementia Care CentreThanks for the positive comments, it's always lovely to see you. I would suggest that you are now part of our team. I will ensure this feedback is given to the team in Dementia.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dylan H (Son of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Asked for a breakdown of charges, how much it costs to look after my father, ie weekly food, cost of two staff to get him out of bed into his chair in the morning and back again in the evening, basic cost for his room, (electric, water etc) but I was refused the information by the manager at Fairways
newydd, refused to pay the cost of my father's stay there until we get the breakdown, cost quoted on the 26th of February 25 was £1011 less the local health board payment, they now want £1355 including the health board payment of £218 a week, now they are giving my father a letter to quit the home unless we pay, we will pay if we get the breakdown which they are refusing to give manger was abrupt and put the phone down on me when I asked for the third or fourth time forva breakdown of costs, it seems to charging us for dementia care which my father hasn't got, the council pay just over £1100 less the health board payment of £218 why is my father singled out for such a big difference.
Reply from Paul Nicholls, Operations Director at Fairways Newydd Nursing and Dementia Care CentreWe thank you for your feedback. We are unable to provide a cost breakdown on a basis that you suggest due the home not only having bedrooms but having communal areas, general service areas and more. We also have ancillary staff such as laundry and kitchen etc. who all play vital roles in delivering the best care and enable our care staff to carry out the wonderful work they do. There are also many costs relating to equipment and compliance to consider. Whilst I understand your frustration, running a care service is complex and requires a multi-faceted approach. We believe our costs are in line with the current market for the high-quality care we provide at Fairways Newydd. As demonstrated by the numerous good reviews and excellent feedback both the manager and the home receives. We endeavour to keep these costs as fair as possible. We would never ask your father to leave our home without just cause, like any service if a person does not pay, we are left with no other choice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Son of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming and kind staff.
Reply from Becs, Manager at Fairways Newydd Nursing and Dementia Care CentreThank you. We aim to be kind and supportive, our lovely residents are our top priority.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine W (Wife of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my husband, the staff always ask how I am and ask if I need help, as I am disabled myself. There's always a warm welcome from the front door until you reach the resident's room.
Reply from Becs, Manager at Fairways Newydd Nursing and Dementia Care CentreWhat a fantastic comment, thanks so much. I will be sure to feed this back to the team in the NH. I will also ensure that our lovely lady on reception gets this feedback also. It's always a pleasure when you visit, and we are happy to support you in any way we can.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M K (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care, brilliant staff, and nothing is too much trouble. No smell to home all fresh clean. Staff all happy in work making time to say hello. The receptionist was excellent, lovely, kind and caring. Phone calls were returned as promised. I highly recommend this home and KW unit, extra special
staff!
Reply from Jemma Gaskin, Deputy manager at Fairways Newydd Nursing and Dementia Care CentreThank you for kind words, it was a pleasure to have cared for and known this lovely and gentle lady. She had a special relationship with the staff on KW and she is still fondly spoken of. I will ensure I pass your lovely words on to the staff on KW unit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John B (Son of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fairways is the most wonderful, amazing place. Excellent care, the staff take time with Mum and nothing is too much trouble. I cannot find anything negative to say! Brilliant!
Reply from R Charles, Manager at Fairways Newydd Nursing and Dementia Care CentreThanks for this positive review I will feed this back to the staff at handover. It's great to have this type of positive feedback in a world where we have so much negativity, thanks once again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N G (Daughter of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum got ill in the summer and needed urgent care and we were lucky enough to phone Fairways Newydd. We were immediately offered advice and support and a bed was made available for a respite stay. The manager gave us so much time despite mum not being a permanent resident. She is wonderful, kind, warm,
funny and knowledgeable. I immediately felt relaxed and knew mum was in safe hands. Her leadership skills clearly filter down as all the staff are amazing. They are so patient and caring and good at their jobs. Everyone went above and beyond to make mums stay pleasurable. The rooms are excellent and the food is delicious. I cannot fault Fairways Newydd and would be happy for her to become a permanent resident. Wonderful experience.
Reply from Rebekah Charles, Manager at Fairways Newydd Nursing and Dementia Care CentreI have no words what a lovely review. It was a pleasure to care for your mum and she is lucky to have such a caring family. The staff didn't want her to leave and I am confident when she pops in for coffee in the future she will be made equally welcome. Good luck and take care. It's lovely to have a new friend of Fairways. I will ensure I feed these wonderful comments back to my team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J I (Daughter of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum and us as a family have been made to feel so welcome and comfortable from our initial visit until today at Fairways Newydd. The staff are very friendly and caring and the manager runs this place very well. Mum has been very poorly recently and the nurses and care practitioners have looked after
her needs extremely well. Thank you all at Fairways Newydd
Reply from Rebekah Charles, Manager at Fairways Newydd Nursing and Dementia Care CentreThanks for this positive review. It's a pleasure to have your lovely mum here, she keeps us on our toes. Always happy to discuss any areas that require improvement. I'll speak to the staff and ensure I share this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to the home with Lewy Body dementia ad after breaking her hip in an alternative home. From arrival, she was treated with dignity and compassion. Staff used all means available to care for her every need. Even though she was asleep constantly she was kept changed and clean and comfortable
all the time, This was a very upsetting time for us but we took comfort in knowing everything that could be done for Mum's care was being done. The home is exemplary from the first arrival to the nursing/care staff and cleaners who kept it fresh and clean.
Reply from Becs Charles, Admin at Fairways Newydd Nursing and Dementia Care CentreThanks for this lovely review. It's reassuring to hear that the staff care for our residents whether bed-bound or up and about in the same manner.I will ensure that all our staff receive this fabulous feedback, thanks once again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian L (Daughter of Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fairways Newydd is a very kind and caring nursing home. The staff do everything they can to provide a welcoming and homely atmosphere for residents and their families. The food is very good, which our mother really enjoys. The standards of cleanliness are very high, with cleaners seen daily. Communication
is excellent, with any issues, medical or otherwise dealt with quickly and professionally. Our mother greatly appreciates the care and kindness she receives. A big thank you to all the staff at Fairways for their excellent care and hard work.
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreThank you for your kind and warm words. You have kindly identified our great kitchen staff, domestic staff and all aspects of the care your mum receives. We will ensure this is communicated to all departments. Receiving this acknowledgement is a great boost for our staff. Thank you again, looking forward to seeing you again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen L (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot thank staff enough for the excellent care my mum receives. My mum was very poorly when admitted to Fairways after a lengthy stay at hospital. When she arrived she would not eat or drink. Would not converse with people and had lost a considerable amount of weight. The outcome was poor, but with
the excellent care, support and patience she received from staff, she has made an amazing recovery. She is now eating and drinking well and loves the banter with staff. Her recovery is so remarkable that she is now well enough to come home. We are thrilled as this would have been impossible months ago.
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreThanks for sharing this with us, what a lovely accolade to our team I will be sure to share with the staff.
We are so pleased that she is going home to be with her family and we have had a small contribution towards this positive outcome.
Many thanks and wishing you every happiness for the future with Mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deborah L (Daughter-in-law of Resident) published on 27 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a well-equipped nursing home, where they do their best to provide a caring and homely atmosphere. Any issues we have raised have been dealt with quickly and courteously. The food is very good and is enjoyed by our relative. There is always cleaning going on when we visit and everywhere looks
well-maintained and safe. The only ongoing issue is with the lifts not working which is inconvenient for our relative and disabled visitors. Would recommend.
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreDeborah, it's always a pleasure to see you and your family visiting your mum in our home. Thank you so much for your kind comments, we will definitely inform our domestic team of your kind comments, which we are super proud of. With regards to the lift, we apologise immensely for the inconvenience, however are so pleased to say the lift that was out of action is now working after waiting for an integral part. Thank you kindly again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Date of visit: 1st September 2023 - found Mum settled in the lounge and comfortable. I am aware she has suffered recently from an infection and received an update from the staff (nurses station). I was reassured that she had recovered and all well, much was good news. As per previous visits - her room
was clean and tidy and Mum was clean and tidy too! All in all, very reassured with the level of care my mum continues to receive.
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreWe are delighted you are reassured when you come here and your visits are made more special by knowing Mum is being well looked after. Thank you for your lovely comments, we look forward to seeing you soon!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sian G (Daughter-in-law of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law was admitted here earlier this year with onset dementia. The care that she has received has been outstanding, nothing is too much trouble and everyone goes above and beyond to be helpful.
All the staff, care staff, nurses, doctors and receptionists, are really caring and will always
be there for you during your relative's stay. Not only are they here for the residents but also for the families, it's really appreciated at such a hard time.
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreThank you sincerely for this outstanding review. These comments touched so many of us when distributed. It makes our job so worthwhile when residents and family members are happy. We pride ourselves on making everyone welcome and providing a welcoming, family environment. Thank you again, we will continue to let the staff know of your lovely review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda P (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a positive experience.
The care staff are always friendly, helpful and caring. My father is always treated kindly and with dignity.
The unit is kept clean and tidy and the meals are appropriate for my father's changing needs. He loves the food here!
Unfortunately, the nursing staff are generally
invisible and I usually feel they're too busy to discuss my father's needs. I worry that this poor communication may affect his care quality and hope inter-team talks take place. Even email requests for information remain unanswered (wheelchair assessment update request). Management easier to talk to.
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreIt's disappointing that you feel that the nursing staff are invisible and this will be addressed immediately. I'm hoping that we can change your opinion and the next review will be much improved. I will make contact directly with you to discuss your concerns moving forward.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barnabus B (Son of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very welcoming and understanding. My mother struggled to settle and this was taken into consideration. Well done Fairways Newydd Nursing and Dementia Care Centre!
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreHere at Fairways Newydd, we pride ourselves on a warm welcome and then continue this through the entire resident's stay. It's lovely to know your mum is settling. Thank you for your kind words, we will pass this on to our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S E (Daughter-in-law of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming atmosphere as soon as you walk in by reception, that instantly makes you feel welcome. All the care staff are absolutely amazing and friendly, always ready to have a nice chat and if we have any worries they do an absolutely amazing job.
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreI am sure, our friendly receptionist will be thrilled to receive this positive feedback. I agree, our staff are amazing and we pride ourselves on ensuring an open door policy for our families if they require anything at all from us. Thank you for allowing Mum to stay with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E A (Husband of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I consider I am very lucky. My wife is being loved and looked after.
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreThank you, I will make sure that the staff continue to look after you and your lovely wife. Always lovely to see you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard G (Son of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home with wonderful staff. No restrictions on visiting means I can pop in whenever I want to see my mum. She's been here since January 2023, and the staff are absolutely brilliant. Lots of events for the residents and great care. Thanks to everyone there.
Reply from Faye Fraser, Admin at Fairways Newydd Nursing and Dementia Care CentreThanks for this review.
It's always great to receive good feedback, and I will most certainly feed this back to the team, thanks once again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Fairways Newydd Nursing and Dementia Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.769 for Fairways Newydd Nursing and Dementia Care Centre is calculated as follows: ( (280 Excellents x 5) + (46 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 338 Ratings = 4.769
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fairways Newydd Nursing and Dementia Care Centre is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 5 Jan 2026
Well-being
Excellent
Care and Support
Good
Environment
Good
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairways Newydd Nursing and Dementia Care Centre to verify any information. View our terms and conditions. Fairways Newydd Nursing and Dementia Care Centre has an Enhanced Service - more info.