Barleystone Court Care Home

Westquarter Avenue, Westquarter, Falkirk FK2 9RY

Barleystone Court Care Home, Falkirk, Falkirk
Barleystone Court Care Home, Falkirk, Falkirk
Barleystone Court Care Home, Falkirk, Falkirk

Barleystone Court Care Home is located on the outskirts of Falkirk, in a peaceful residential setting, a purpose built 60 bedded property offering Dementia, Nursing, and End of Life care.

Residents have a choice of lounge areas including those with views across the garden which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Barleystone chefs pride themselves on knowing the tastes of Residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Maureen Dryden (Home Manager)

Local Authority / Social Services: Falkirk Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Epilepsy • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Inspectorate* Report on Barleystone Court Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 17 Oct 2017

Please contact us for information regarding our bed availability

Reviews

8.9 Barleystone Court Care Home has a Review Score of 8.9 (8.935)

The Review Score of 8.9 (maximum of 10) for Barleystone Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Barleystone Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.435 for Barleystone Court Care Home is calculated as follows: ( (91 Excellents x 5) + (59 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 168 Ratings = 4.435

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.5 Points relating to the number of positive Reviews for Barleystone Court Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 6 Reviews ÷ 12 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barleystone Court Care Home?

  • Extremely LIKELY
    12
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barleystone Court Care Home

  • Daughter of Resident/Service User
    7
  • Resident / Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

Care and caring are difficult qualities to find in today's world. This care home has an abundance of both. My wife and I have been residents in the care home for 12 months and never have we experienced anything but quality and care from experienced staff.
Nothing is too difficult at any time, day or night.
This applies to all staff, carers, cleaners, laundry staff and of course, nursing staff.
Mangement is always approachable and standards are always high.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

During the month of May, the care home had to close due to a viral infection outbreak. Although the care home was closed to relatives, we were kept well informed about what was going on. I was a little worried about my mother to begin with but was made welcome to phone as often as I needed to check on my mother. I felt at ease knowing my mother was being well cared for. I don't believe the care home could have dealt with this crisis any better, and I feel my mother is in the best place.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been a resident in this home, in the company of my wife, for eight months. During this time we have seen changes, all to the detriment of the system. One of the changes was the withdrawal of the hairdresser. As most of the residents are female it is notable how this withdrawal has affected their manner as well as their appearance.
We have yet to make the most important choice in our lives - whether to commit for the rest of our lives or return to our home.
Currently, we have been influenced to remain here due entirely to the commitment of the staff - at all ages. Their honesty in their service to all residents - and like all aged personnel, this can be trying. We can only judge our opinion by our experience.
I would not hesitate to recommend this care home to all members who are looking for a safe retirement home.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

HC-One, Careline Team at Barleystone Court Care Home responded to this review on 22 Jun 2017:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
The home has a hairdresser that works 3 days per week (Wed, Thurs, Friday). Unfortunately, the home was closed due to an infection and the hairdressing service had to be suspended during that period.
Barleystone are pleased that the hairdresser service has been fully reinstated in our refurbished salon since the home reopened on 12th June 2017.

My father has resided in Barleystone Care Home for 3months and he's settled in really well. I cannot praise the staff highly enough, who are some of the kindest and caring peopleI have ever met.
My father has received compassion, emotional and physical support, dignity, conversation and friendship.
His room is very comfortable and clean, filled with his own personal possessions, the ensuite facility is a bonus.
My father gets easy access to a large garden, where he can put up his own hanging baskets and bird feeders, that he can tend daily.
Activities, entertainment and exercise classes are a regular feature.
As a family, we are always made to feel welcome. After visiting my father each day, I know I leave him in good hands.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to praise all the staff at Barleystone Care Home for their kindness, support and friendship that both my parents and myself have received. Nothing we have requested has been a bother and any problems have been quickly resolved. The ladies in the laundry do a super job as my husband has a draw of single socks at home.
The nursing staff have all been excellent. From the resident's point of view, perhaps the menu could be a bit more varied.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Over several weeks, end of life care for my sister. Care was excellent, nursing, environment and understanding of my sister's meds were of the highest standard. This care would not have been provided in a general hopsital, in fact, was on the level of hospice care.
Staff were very helpful when I telephoned, family and friends who visited were treated with care and understanding that this was a difficult time. Overall, staff are working hard to provide an improving environment for residents.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was only in Barleystone Court Care Home for 4 weeks. From the day she arrived, I sensed that all the staff were aware of her, quickly establishing a warm, friendly and respectful relationship with her and so were able to observe when mum's condition started to change. The family were kept updated regularly and as her condition deteriorated, the care she was given was changed to reflect her needs.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I was impressed by the initial meeting with the manager and subsequent dealings with staff. All were friendly but professional and "knew their stuff". My mother was treated with dignity and respect, notably in her final days and hours. Staff understood her interests and went out of their way to encourage her in these. Anytime I phoned someone would be able to tell me what she had done that day and how she was feeling. As a family, we could not have wished for better care or a nicer environment for my mother.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very helpful and informative seem to get on well with all residents.

How likely would you be to recommend Barleystone Court Care Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

I find the staff welcoming and very willing to provide assistance when asked. I'm unsure which activities are provided for someone who is immobile such as my mother-in-law. She has difficulty swallowing which means the evening meal which we help feed her can be difficult for her. Overall I think the staff do a great job but the residents would probably benefit from having more people there to chat with. I appreciate staff are very busy. The lady who is new on the care team is particularly good with the residents.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Barleystone is a welcoming care home with great staff and facilities. My husband is very settled and comfortable at Barleystone.

How likely would you be to recommend Barleystone Court Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We found the care home a friendly place for an elderly relative. The home is clean and comfortable and staff very caring.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mother in law is well looked after. Always clean, tidy and appears happy. Have noticed interaction with staff (always a good thing).

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

At the care home you always receive a warm reception from the office staff on arrival, followed by friendly care staff and nurses. Friendly care home with staff willing to assist in all matters.

How likely would you be to recommend Barleystone Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barleystone Court Care Home