Bankend Road, Dumfries DG1 4AN
Allanbank is one care home, which has four separate units providing different services, The Craig’s, Glenkiln, Carlavin Centre (ABI) and Keir. Allanbank was completed in 2000 and is a large purpose built building with discreet areas to support principles of small scale domestic living.
- The Craig's consists of 24 single en-suite bedrooms. These rooms are divided into three eight room units. This unit provides intermediate, rehabilitative and palliative care.
- Glenkiln consists of 24 single en-suite bedrooms. These rooms are divided into three eight room units. This unit provides care and support for people with mental health needs and dementia.
- Carlavin Centre consists of 12 single en-suite bedrooms. These rooms are divided into two six room units. This unit providing support and rehabilitative care for people with physical disability, complex mental health needs and neurodegenerative conditions.
- Keir consists of 7 single en-suite bedrooms and provides care and support to people with enduring mental health needs.
Person in charge: Anita Dewar (Service Manager)
Local Authority / Social Services: Dumfries and Galloway Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 67 Service Users
Registered Care Categories*: Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Parkinson's Disease
Admission Information: Ages 18+.
Single Rooms: 67
Shared Rooms: 0
Rooms with ensuite WC: 67
Weekly Charges Guide: Personal Care Single £525 – £750 Nursing Care Single £609 – £750 (These prices are only a guideline, please contact Allanbank to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Inspectorate* Report on Allanbank: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
Allanbank has a Review Score of 8.1 (8.075)
The Review Score of 8.1 (maximum of 10) for Allanbank is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Allanbank in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Allanbank is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.075 Points relating to the number of positive Reviews for Allanbank is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13.4 Target = 0.075
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Helena P (Niece of Resident) on Tuesday 5 September 2017. Relates to July 2017.
My uncle received amazing care during the year he spent at Allanbank. The staff were so dedicated and caring and always went above and beyond for those in their care.
I cannot praise Allanbank highly enough for the work they do and know that it was because of the care my uncle received that we had this final year with him which I am so thankful for. We live a two-hour drive from Dumfries so could only visit once a week, though I phoned daily and spoke to my uncle, but never doubted he was in safe hands at all times. If there were any concerns about my uncle the staff phoned me immediately and felt they were like extended family to us.
How likely would you be to recommend Allanbank? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Anita Dewar, Manager at Allanbank responded to this review on 05 Sep 2017:
Thank you for your kind words Helena.