






Winner of the Scotland Care Home of the Year Accolade in the Caring UK Awards 2023, the team at Allanbank create so many opportunities to enrich their residents’ lives at the home, which has stunning views of the countryside and the River Nith.
The team create their own musicals, like The Sound of Music and Sister Act, with full make up and fantastic costumes, the residents love singing along. The...
Care Provided by Allanbank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our 2025 room fees start from £1450 but may be up to 30% more. This depends on the type of bedroom that is right for you, from our standard rooms to our premium bedroom options.
The price(s) shown are provided by the care home. Contact Allanbank Care Home for full pricing details and T&Cs.
Contact Allanbank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sandra McNay(Service Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2015
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (2)
Allanbank Care Home Reviews (66)
Allanbank Care Home has a Review Score of 9.6 (9.551) out of 10, based on 14 reviews in the last 2 years.
Over all time Allanbank Care Home has 66 reviews.
Sister is happy at Allanbank, can be a bit stubborn to get involved, likes going swimming, happy to sit about, which you have to prompt her to do things, activities are quite a few, although she does get out with her sister quite a lot. Just feel with her being youngish and the others in her unit being older, it must be a bit of a long day, although she gets on with everyone. My only issue is the laundry, as her clothes don't seem to be returned.
Thank you for taking the time to leave a review; we really value your feedback. We are pleased to hear your sister is happy at Allanbank, but we're sorry to hear about your concerns. We would like to reassure you the team will always listen to any concerns you have. Please contact the team, and...
Staff warm and welcoming when visiting. Food choice excellent. Warm environment and small units. Flexible approach to residents needs.
Thank you for taking the time to write a review for Allanbank. We really appreciate your feedback and will pass your kind word on to the team. Best wishes, Lisa.
My mother has not been a resident for long but my overall opinion is very positive. The staff are kind and caring and very professional but it is clear they are understaffed. My mother is well cared for and reasonably happy.
Thank you for your review about your mother's care at Allanbank. Your feedback is important to help us make improvements and we are pleased to let you know, we are currently recruiting for more care staff and we hope to have a full team very soon. Thank you for your kind words about our staff and will pass this onto the team. Best wishes, Lisa.
Overall. they give good support and encouragement.
There is a wide variety of food and of a great standard.
Thank you for leaving a review for Allanbank Care Home. We really appreciate your feedback and take your comments very seriously. We have passed your comments about our staff to the management team. Thank you for your kind words about the team spirit, good care and the standard of food. Best wishes.
Initial experience good but my mother has only been in six weeks. She enjoys the food and staff are excellent.
Thank you for your kind words about our home and team. Best wishes, Fae.
The staff have made a tremendous effort to meet all her many care needs and to get to know her.
Two staff members and their team have been a tremendous support during this journey for Mum and the whole family.
Mum is improving slowly and after six weeks is attempting to speak a little. One of the first sentences we could make out was “They are very kind” referring to her Allanbank carers. I think that says it all!
Thank you so much for your wonderful review for Allanbank Care Home. It's great to hear that your mum is improving and that she seems happy with us. Best wishes.
Dad has enjoyed trips out and is taken swimming every week which he enjoys immensely and has been very beneficial to his general well-being. The staff also provide activities for the residents such as dominos, karaoke, music sessions and arts and crafts.
Any issues that have arisen have been dealt with in a timely manner and resolved satisfactorily.
I would have no hesitation in recommending Allanbank to anyone looking for a place for their loved one where they would be treated with kindness, dignity and respect.
I'm very happy with the care Mum receives at Allanbank. She is treated with kindness by all staff members. Usually, I only visit at weekends and sometimes there is only one care worker in the unit which isn't ideal. Mum managed to get out of the care home twice but since then a notice has been put on the external door to remind people to make sure it's closed properly. There are lots of activities for residents Mum is taken swimming weekly.
My wife was admitted to Allanbank eighteen months ago, six and a half years after she was diagnosed with dementia. She immediately settled in the home and never mentioned coming home. I have found the staff very caring, my wife thinks she is in there to help and asks other residents how they are and if she can help them. She takes part in numerous activities provided and has been on trips away from the home. The staff have always made me feel welcome and kept me informed on how my wife is doing. The home is very clean and well maintained.
It's been six months since my dad became a resident at Allanbank, we had a few teething troubles, which management resolved quickly. The staff in the unit are amazing, everyone is very friendly, they make a fuss of my dad, nothing is a bother for them and I feel I can speak to them if I have any worries. I am contacted promptly regarding any concerns they have with my dad. I would recommend Allanbank to anyone, from the manager right down to the nurses, carers kitchen staff, domestics and maintenance personnel they all have a smile and a friendly word.
The care my late father had was exceptional. I know I can speak on behalf of my family as a whole. From the day my dad arrived to his passing, the care he received was fantastic. Every member of staff was motivated and took such care of my father.
There are too few staff who are experienced. The few experienced staff are good but it is clear they are stretched far too thin. The residents are left in their rooms far too long particularly in the evening. There is difficulty in finding any staff after 7 pm. The staff (with some exceptions) seem to not be bothered to engage with residents confined to their rooms. The younger staff are nice enough but totally inexperienced and simply not up to the task. My wife has been in the establishment for about a month and all I have heard regarding the reputation of the care sector in general is sadly and unfortunately too true.
Our son is in Allanbank Care Home. He is getting well looked after. The management and care staff are all great with them. Everyone gets on well with him and he is very happy in Allanbank Care Home. They cannot do enough for him and he is coming on leaps and bounds since going there. His dad and I are very pleased with everything the staff and carers are doing. Cannot fault them at all. They are very helpful.
Our overall view of Allanbank Care Home in Dumfries is outstanding. The care and attention to detail never ceased to amaze us. During the difficult times when staff were off with covid and people were working long hours to cover, the standard of care our mum received did not decline at all which is a credit not only to all staff but how the home is managed. Communication is so much better now and we were always kept in the loop. Mum's needs were well supported by the skilful and highly trained team. Honestly can't thank everyone enough for what they have done for mum while she was there. Keep up the good work.
Staff are working very hard to do a difficult job with a caring and kind attitude.
Allanbank has great staff, very thorough, no issues. Mum is very comfortable and she is safe and secure. It’s very clean and tidy. I don’t have any worries, she is getting great medical attention and would recommend it to anyone.
All of the staff that I have encountered have been very friendly and helpful. My mum is treated well and with respect and it is a relief that she is now in a safe and secure environment.
My wife is treated with compassion, kindness, patience, and dignity. I am contacted immediately if she has any problem such as a fall or a health issue that is giving concern. There has been a problem of poor contact by phone with management until recently. A newly installed phone menu system has greatly helped.
Absolutely amazing staff. Showing genuine care and empathy. Communication is excellent. The home itself is clean, well laid out with beautiful gardens and views over the river. I cannot thank them enough at Allanbank for putting my mind at ease. I know that my Aunt will be safe and well cared for.
We moved our brother into Allanbank in May 2021 from another care home. It has taken a while for him to settle down but can honestly say that because of the caring, kind, and understanding staff that can't do enough for him, that he looks the best I have seen him in quite a while. The professionalism of the staff starts at the care home front door with the covid team. He is definitely in the correct place for his needs.
Thank you so much for such a wonderful review - it is so appreciated. It is lovely to hear how pleased you are with our team and the care we provide, and that your brother is doing so well at Allanbank. Thank you! Best wishes.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 03 Jun 2026
The team and residents at our award-winning Care home in Dumfries are celebrating the home’s glowing Care Inspectorate (CI) report. Allanbank Care Home has received stand-out ‘Very Good’ ratings in...
- 06 Nov 2025
The devoted team at Allanbank Care Home in Dumfries are beaming with pride after being shortlisted for Scottish Care’s prestigious Care Home Awards 2025, recognising their exceptional commitment to enriching...
- 15 Apr 2025
A resident at our Allanbank Care Home in Dumfries has celebrated his milestone 100th birthday with family, the team and his fellow residents. Born on his family farm in Crossford,...
There are no upcoming events for Allanbank Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 15 Nov 2024Recipient: Allanbank Care Home
Accreditations
There are no accreditations posted yet for Allanbank Care Home.
Meet the Team (1)

I love my job, I love ensuring our residents receive the best care they can in a home environment from a staff team that is like an extended family to them.
Working in social care for me is all about making a difference in people's lives and retirement by caring.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allanbank Care Home to verify any information. View our terms and conditions. Allanbank Care Home has an Enhanced Service -more info.