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The team create their own musicals, like The Sound of Music and Sister Act, with full make up and fantastic costumes, the residents love singing along. The...
Care Provided by Allanbank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our 2025 room fees start from £1450 but may be up to 30% more. This depends on the type of bedroom that is right for you, from our standard rooms to our premium bedroom options.
The price(s) shown are provided by the care home. Contact Allanbank Care Home for full pricing details and T&Cs.
Contact Allanbank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sandra McNay(Service Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2015
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (2)
Allanbank Care Home Reviews (66)
Allanbank Care Home has a Review Score of 9.6 (9.551) out of 10, based on 14 reviews in the last 2 years.
Over all time Allanbank Care Home has 66 reviews.
The staff at Kier have been attentive and quick to act, contacting the GP and District Nurse teams, arranging visits and blood tests, and keeping us fully updated throughout. We cannot fault their professionalism, hard work, or the care they give Mum every day. On behalf of Mum and our family, thank you all for your kindness and support.
Thank you for your wonderful feedback. We're delighted to hear that you and your family have felt so supported. Your kind words about our team's care, professionalism and communication mean a great deal and will be shared with everyone involved. It is a privilege to care for your mum.
It was a huge step for us all to consider full time care for Mum and it was huge relief when Mum chose this herself. However, what has made the whole process easier is the quality of care given. Every enquiry is answered efficiently, every concern or request is considered and discussed in a patient manner.
Mum got off to a good start but sadly she took a mild stroke and needed a step-up in care and assistance and staff have excelled in this.
From the outset our experience of the management and staff has been excellent.
Thank you for sharing such thoughtful and heartfelt feedback. We're so pleased to hear that your mum felt comfortable choosing Allanbank and that our team has been able to support her with kindness, responsiveness and care, especially during a more challenging time. It means a great deal to know this has brought reassurance to you and your family.
Any issues that come up have been dealt with very professionally and quickly by the staff. Also very pleased with the communication from the staff, they are good at providing updates when needed which is very appreciated.
Overall very happy with Allanbank.
Thank you for sharing such thoughtful feedback. We're delighted to hear how well supported your mother feels and that she's enjoying the wide range of activities. It's wonderful to know our team's care, communication and professionalism bring you reassurance and comfort. Your kind words mean a great deal to us.
Keir have fantastic staff and activities on offer with a weekly planner to ensure there is something to suit everyone. Fabulous all round care. Cheery and professional. Homemade meals always get a thumbs up.
Thank you for sharing such lovely feedback. We're delighted to hear how happy your mum is and that our kind, attentive team and engaging activities are making such a positive difference to her wellbeing. It's wonderful to know you feel reassured and that she feels safe, valued and at home.
Allanbank staff provide a consistently high level of care which reassures me that my mother is not only comfortable and well nourished but also loved.
I am in awe of their professionalism and dedication.
Thank you for sharing such kind words. It is heartening to know you feel reassured that your mother is comfortable, well nourished and cared for with genuine warmth. Your recognition of our team's professionalism and dedication truly means a great deal.
Rooms are a little tired especially bedroom carpets and bathroom. Electronic door often malfunctions. New bath looks great. Gardens have been well cared for but a small area outside individual unit sitting room would be great if closed off and safe.
Overall very happy with Allanbank.
Thank you for your kind words and thoughtful feedback. We're so pleased to hear your mum is enjoying the activities and feeling sociable again - that means a lot to us. We truly appreciate your observations and suggestions, which we will share with the team. It's wonderful to know you're happy overall, and we're grateful for your support.
Can I please recommend for the highest commendation the staff, they all give the highest standard of care unequally in the care setting, could I recommend they are given a bonus of £1000 and £2000 would to be unreasonable. I'm sure they would not object to 10% of this. This is a genuine recommendation of the 66 other residents of the Allanbank Care Home.
Thank you so much for your heartfelt recommendation and kind words about our staff at Allanbank Care Home. They will be touched to read your wonderful comments about the high standard of care they provide. Your suggestion for commendation and acknowledgment truly reflects the positive impact the team has made on the lives of their residents, thank you for sharing your feedback.
Dads room is very clean and spacious and has a nice view. The staff are very helpful and have made it very easy for dad to settle in. He is eating well, enjoying all the meals and snacks. Staff accompany him on regular walks around the grounds. Definitely a weight off my mind that he is safe and well looked after.
Thank you for your wonderful review for Allanbank. We're so pleased to hear that your dad has settled in so well and is enjoying his meals, walks, and the care of our dedicated team. The team will be touched to hear how their care gives you such peace of mind. Thank you for sharing your feedback.
It was a big decision to move my husbands dad into a care home, but he just wasn't safe at home. Since moving to Allanbank I feel that not only has my father-in-laws life improved, my husband is less stressed. The room is light and airy, with a lovely view. The grounds are nice and well maintained. And the staff are wonderful. The food is proper home cooked, and wholesome. The move was definitely the best decision. Thank you to the manager for your help/
Thank you for your kind words. We understand how difficult the decision can be, and we're so pleased to hear that your father-in-law is thriving at Allanbank and that it has brought peace of mind to your family. Our team takes great pride in creating a comfortable, safe, and welcoming environment, and your feedback will mean a lot.
We have nothing but praise for the management of Allanbank Care Home and for the staff in Glensone unit especially the dedicated, caring and compassionate care towards my husband. They certainly keep his spirits up. Thank you for going above and beyond to ensure his well-being and safety. Food is good but he says some days not so good. He would love to be able to play dominoes. We thank you.
My mum was physically not well at all during December 2024 and had a knock-on effect on her normal presentation. She was irritable and not appreciative of the support offered. Despite staff feeling unwell themselves they tried their best to show Mum patience and understanding and they reassured me that they were not taking things personally.
Thank you for sharing your experience. We're sorry to hear your mum wasn't feeling her best during that time, but we're glad our staff provided the care and understanding she needed. It's heartening to know their reassurance made such a difference to you as well. Your feedback means a great deal thank you.
I have always experienced very kind and knowledgeable advice and guidance from the staff team. They are there for the service users at all stages of illness and offer the best care and treatment. Highly recommend this care home to family, friends and service users.
Thank you for your wonderful feedback. We're so pleased to hear that you find our team to be so kind, knowledgeable, and supportive. Providing the best care is at the heart of what we do, and it's incredibly rewarding to know that our efforts are appreciated. Your recommendation means a great deal - thank you.
The unit was very clean and comfortable and the meals appeared to be very good with a great choice for residents.
The activities team was very good at providing entertainment and as my friend was one of the younger residents he enjoyed this very much and was happy to participate when he could.
Generally, the carers were very caring and professional and any minor issues that I raised were dealt with promptly, professionally, and resolved satisfactorily.
During the last couple of weeks before my friend's passing the staff were exceptional and we as a family could not have asked for better care.
I would like to thank all staff on behalf of the family our grateful thanks.
I would certainly recommend this Care Home to anyone.
Thank you so much for sharing your kind words about the team at Allanbank, especially written during such a difficult time. It means so much to know that your friend was well cared for and able to enjoy his time with us, especially participating in the activities. We will be sure to share your wonderful review with the team, who will be touched to read your comments, thank you again.
There are regular activities to join in.
There are also outdoor trips which are greatly liked by everyone who goes.
The food is very good and varied.
The management is very good and friendly.
Thank you for your lovely feedback for Allanbank. We're so pleased to hear that you've found our staff to be friendly and that you're enjoying the activities, outdoor trips, and the variety of food we offer. We're also glad to hear that our management team has been supportive and welcoming. Your comments will be shared with the team thank you.
Mum suffered from dementia and other health issues. She moved into Allanbank last November after a hospital stay as it was no longer safe for her to go back home. Thanks to the lovely caring staff in Glensone Ward they treated her with respect and kindness and made her days enjoyable and she settled in after a couple of weeks. Unfortunately Mum took a turn for the worse recently and the staff went above and beyond to care for Mum in her final weeks/days of life every person pulled together as a team to make sure Mum was well looked after comfortable and pain-free right up until she passed away. The staff are very special people and will never be able to thank them enough.
Thank you for taking the time to write such a heartfelt review. We are so sorry for your loss. The team will be deeply touched to read your kind words about the care they provided to your mother.
My mum was admitted to Allanbank a couple of months ago and I cannot fault the care she has received. The staff are very friendly and attentive. Her needs are cared for and she is happy and settled. Communication is great between staff and the family. There are activities on most days and even though Mum can't do much for herself they always try and include her.
Thank you for your five-star review of Allanbank, we are delighted to hear how well your mother has settled in, she is certainly in good hands.
My mum has been a resident at Allanbank Care Home for nearly 3 years. In that time she has been very happy and well looked after. The management and staff are excellent with her care and dignity. The staff on her unit are very settled and this helps us to build a relationship with them. Overall excellent care.
Thank you for your review for Allanbank, we are delighted to hear how happy your mother is there.
My husband has only been a resident since January 3rd, 2024 and sometimes the less experienced staff have not given him enough fluids. Has been dealt with to my satisfaction.
Thank you so much for taking the time to leave this review, the team at Allanbank are very proud of the care they provide. Please rest assured that our staff are extremely proactive in ensuring that our residents have the correct amount of fluids, something which is overseen and monitored very...
Delighted with the support to introduce my uncle to the home. Food is all freshly prepared and caters to his choices, is clean and very individualized to him. So far our experience is this is very person-centered.
My father entered Allanbank Care Home in June 2023. The staff were very friendly and supportive of my father and family helping to settle Dad in his new surroundings. They make sure that he goes along to the day room for most of the day and is not left isolated in his room. He is kept clean and tidy at all times. The staff take the time to keep him mobile.
Thank you for taking the time to leave such a wonderful review, the team at Allanbank will be delighted to read your comments and we are happy your father has settled in with us so quickly.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 03 Jun 2026
The team and residents at our award-winning Care home in Dumfries are celebrating the home’s glowing Care Inspectorate (CI) report. Allanbank Care Home has received stand-out ‘Very Good’ ratings in...
- 06 Nov 2025
The devoted team at Allanbank Care Home in Dumfries are beaming with pride after being shortlisted for Scottish Care’s prestigious Care Home Awards 2025, recognising their exceptional commitment to enriching...
- 15 Apr 2025
A resident at our Allanbank Care Home in Dumfries has celebrated his milestone 100th birthday with family, the team and his fellow residents. Born on his family farm in Crossford,...
There are no upcoming events for Allanbank Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 15 Nov 2024Recipient: Allanbank Care Home
Accreditations
There are no accreditations posted yet for Allanbank Care Home.
Meet the Team (1)

I love my job, I love ensuring our residents receive the best care they can in a home environment from a staff team that is like an extended family to them.
Working in social care for me is all about making a difference in people's lives and retirement by caring.
Frequently Asked Questions about Allanbank Care Home
What types of Care is Allanbank Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Allanbank Care Home have?
There are 69 Single Rooms.
What are the Facilities & Services at Allanbank Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Allanbank Care Home to the centre of Dumfries?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allanbank Care Home to verify any information. View our terms and conditions. Allanbank Care Home has an Enhanced Service -more info.