Woodside Court Care Home

Woodside Way, Glenrothes KY7 5RW

Woodside Court Care Home is located close to Glenrothes town centre, in the heart of Fife, a purpose built 60 bedded accommodation offering Dementia and Nursing care. Woodside Court also provides care for young people with physical disabilities.

At Woodside Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms. To personalise their bedroom Residents are encouraged to bring their own items of furniture and personal belongings such as ornaments and pictures.

At Woodside Court, Chefs pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Nicola Procter (Home Manager)

Local Authority / Social Services: Fife Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Inspectorate* Report on Woodside Court Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 9.2 (maximum of 10) for Woodside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Woodside Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.534 for Woodside Court Care Home is calculated as follows: ( (169 Excellents x 5) + (92 Goods x 4) + (17 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 279 Ratings = 4.534

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.667 Points relating to the number of positive Reviews for Woodside Court Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 8 Reviews ÷ 12 Target = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Woodside Court Care Home has a Review Score of 9.2 (9.201) from 24 Reviews


Average Ratings

  • Excellent
    13
  • Good
    11
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodside Court Care Home?

  • Extremely LIKELY
    19
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodside Court Care Home

  • Son of Resident/Service User
    6
  • Daughter of Resident/Service User
    4
  • Resident / Service User
    3
  • Friend of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

Very happy here and like the staff.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

Very happy indeed.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

I have found over two years plus the staff so caring and loving towards residents, from the office lady, carers, kitchen staff and cleaning staff. The home is gold star quality. I would recommend to all families looking for a loving environment for their loved one. The welcome mat is always out. It's the nicest home I had ever come across.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother-in-law settled in here really well and feels safe and secure. She is well looked after by the staff who make sure she is always clean and very neatly dressed. She gets her nails manicured and her hair done at the onsite hair salon every week. There are regular activities for her to take part in and even though it is difficult for her, the staff ensure that she does get the stimulation she needs. She gets regular visitors and all the staff make everyone feel very welcome. She is well fed and, most of all seems very happy in her surroundings.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Had lunch with an old friend who enjoys all the facilities and care from all the staff.

How likely would you be to recommend Woodside Court Care Home? Likely

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Average Rating:   4.5 out of 5

This is my mum's 1st care home, she has been resident since August 2016, she settled in very nicely and is always very clean and nicely presented. All of the staff here do a very good job, the whole building is well decorated and always very clean, mum's room has everything she needs and she is free to come and go to her room if she feels the need for some personal time.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My sister lives in the home and she is well cared for. The staff are kind and always accommodating to me and my family. I love the home and the activities they offer, my sister goes swimming every week as well.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

I had a few problems but the Manager at the home sorted the most important ones. I wish I spoke to her in the first place. I will recommend Woodside Court Care Home.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Found carers and staff very pleasant and obliging, helpful and approachable. In the common room, all residents appeared happy and were well looked after.

How likely would you be to recommend Woodside Court Care Home? Likely

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Average Rating:   4.1 out of 5

I cannot fault my husband's care. The staff have all been very pleasant and very professional and went out of their way to be helpful at all times.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother has been in Woodside Court for nearly 3 years. She is coming up to her 99th birthday and so far has enjoyed her stay. The staff have come to understand her various quirky ways and her overall treatment has been excellent.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Woodside Court Care Home is a warm and friendly care home with excellent staff. Relatives and friends are welcomed and encouraged to participate in all activities, regular meetings and occasional social events provide the opportunity for relatives to get to know each other and the residents. The result is that we and our relatives have a wider support network within the care home. The care home provides excellent, modern and comfortable spaces for the residents to socialise with visitors. Activities and outings are plentiful and very well organised. Overall, Woodside Court Care Home is an extremely good home with the caring staff.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

My daughter just moved into Woodside Court after 4 and a half years in hospital following a serious car crash.
The management and staff have been brilliant and have gone out of their way to make sure she has everything she requires and more.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

My father has been a resident of this establishment for about a year following a series of strokes. After come initial teething problems that were efficiently and positively dealt with. As a family we are very pleased with the care dad is receiving. In particular, the staff who went the extra mile in preparing this "hub" for a celebration of my parents 64th wedding anniversary for a small family gathering, which both my parents enjoyed immensely. I would like to thank them all for their efforts sincerely.

How likely would you be to recommend Woodside Court Care Home? Likely

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Average Rating:   4.3 out of 5

I am happy with the home, the staff are really helpful, all pleasant and always have a smile. My mum is happy and settled in the home and I would recommend the home to others.

How likely would you be to recommend Woodside Court Care Home? Likely

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Average Rating:   4.8 out of 5

From the first enquiry and look around all the staff at Woodside Court Care Home were friendly and genuinely caring and interested in mum's needs. The accommodation is first class, newly refurbished room for mum, colours coordinating and calming. Each staff member has shown real interest and respect to both mum and her family. I would highly recommend Woodside Court and am pleased staff are highly trained in dementia care, especially for mum who has Alzheimer's.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am very happy that my stepfather is in a better place and getting well-looked after. The home is very good and ideal for his needs. The staff are very friendly and nothing is too much trouble.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

On my initial visit back in June, I was immediately welcomed and shown around all areas. I felt that this would be a good place for my dad. When a member of staff visited my dad to assess him in hospital she was very friendly and re-assuring. When my dad arrived on 8/816 he was taken straight to his room and it was a wee bit overwhelming with so much paperwork to look at, although I was able to take it away. My dad has settled well and the staff are lovely.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

Fantastic day out at the annual summer fete, everyone was so lovely and couldn't be more helpful. To see the relationship between the staff and carers was lovely to see, where everyone is treated like family. We were all made to feel so welcome and we will definitely be back to join in with open days and special occasions held to raise funds for the residents. Special mention to the activities co-ordinator for arranging a wonderful day for the benefit of the residents, you are a credit to the company.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

The home is excellent. Staff very friendly and I really enjoy the Ladies club and the sing-a-longs.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Both my parents are resident here. I have found staff to be caring and attentive at all times. Despite always being busy all staff take the time to talk and laugh with the residents. The home has a good atmosphere and my parents are happy there. It is a great comfort to me that they are well cared for in every way, that their needs and wishes are met, and that medical support is always at hand.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Mum has been in Woodside Court for 15 months. The care she has received since day one has been excellent. The management and staff are on the ball in aspect of the care provided. I am glad mum was accepted into Woodside Court, I don't think I could have found a better home for her.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Would highly recommend. My mum had to go into Woodside Court for some respite care in December 2015, and we are in the process of moving to a more permanent arrangement. Since I first met the manager, her assistant, and the rest of the team they have been excellent in helping mum to make the difficult transition from living alone at home to moving into care. All the team have been very friendly, attentive and professional. Communication has been excellent and all of this has contributed to mum settling in well and being much more relaxed and content on a daily basis.

How likely would you be to recommend Woodside Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

My great grandmother is in this home and all the staff treat her well, although, the home is very understaffed. The carers are very clearly rushed off their feet and have very little time for the residents. Also, while I was walking through the corridor yesterday, a resident was sat outside an office where a carer was sat. The resident was shouting (very clearly needing urgent help) and nobody was helping her. As I thought the carer might not have heard her, I brought the lady shouting for help to his attention. Very bluntly, he responded "yes I know" and turned back around to his cup of tea. I was disgusted in this response. I would not recommend this care home.

How likely would you be to recommend Woodside Court Care Home? Unlikely

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Average Rating:   3.7 out of 5

HC-One, Careline Team at Woodside Court Care Home responded to this review on 05 Nov 2015:

Staffing within Woodside Court complies with the Care Inspectorate staffing schedule and is also determined by the dependency of residents within the care home, which is calculated each month by the Home Manager. Staff in HC-One are trained to provide a high standard of care while respecting residents’ dignity. As there seems to have been a failure at this time we will follow this up with further training and supervision to ensure this does not occur again.

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Bed Vacancies

Bed Vacancies

posted 08 May 2018

Please contact us for information regarding our bed availability

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Nicola

Nicola Procter

Job Title: Home Manager

Joined: 2018

Description:

What does ‘kindness’ mean to you?

“For me, kind care means treating people with respect and providing very individualised care; it’s the little things that matter.”

As a Registered Nurse, Nicola has over 20 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Nicola joined Woodside Court as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Woodside Court.

When asked what she enjoys most about her role, Nicola remarked:

“I get great satisfaction from the relationships I build with the people in our care.”

Outside of work, Nicola enjoys spending time in the outdoors, particularly gardening and walking.

If you would like to find out more information about Woodside Court, Nicola has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Woodside Court Care Home