Woodside Court Care Home

Food is nutritious.

My husband has recently moved into Woodside Court. The staff have been excellent at trying to help him settle in and to help us cope with this. They always take time to talk to us and to listen, especially when we have been upset.

My mother was given a very warm welcome on her first day at Woodside Court. Her arrival coincided with Christmas, New Year and a Covid outbreak, so although staffing levels and, consequently, hands-on care were reduced, the festive season was nicely celebrated. mum really enjoys chatting with all the staff here and they in turn are incredibly helpful and cheerful. Life at Woodside Court is full of compassionate care.

Friendly staff, pleasant surroundings and attentive care.

The home is well maintained, with very comfortable furnishings, a well kept garden and tasty and appetising food on offer. If Mum didn’t like what foods were on the menu an alternative was always offered. There is a wide variety of entertainment, crafts, games and outings for residents run by staff who understand the needs of people with dementia. The staff always do there best to answer any queries at the time or get in contact soon after. There has been a change in management and they continue to keep staffing numbers covered sometimes with agency staff, during post-pandemic/Covid illnesses. Staff are so dedicated throughout the home no matter what their role may be within the organisation. I can only thoroughly recommend the home as a place of love.

It has been a difficult year due to Covid and all its ramifications. However, the staff, despite changes and losses, have been fairly consistent in the care of my relative. The physical aspects of the home e.g upgrading flooring and decoration and moving my relative to a bigger room, have been appreciated. I've heard recently that visits and outings are being reinstated, all for the good. It's been a difficult time for everyone and I'm pleased the staff have made it as palatable as possible.

I would have put extremely likely if staffing levels were better. I spent whole days in Dad's room so I heard and saw a lot. The staff were kind, caring and compassionate to all the residents. They were brilliant! I also saw first-hand the challenges they faced to get to residents timeously, especially when residents required assistance at the same time. My dad was in tears one day as he was afraid he would soil himself, the staff were always so apologetic but couldn't perform miracles. One extra pair of hands would make all the difference to the well-being of residents and staff alike. Otherwise, Woodside Court would excel.

Could not be happier with the care my mum receives, she's settled and content here. All the staff are friendly and helpful.

Pleasant visit, Mother was happy and content. The staff are very helpful and respectful.

Can not complete full review due to lack of inside visits because of the lockdown. I am perfectly happy with the standard of care that I have witnessed.

Happy with the care my husband gets. Any problems I do have are always sorted out quickly.

My wife is well looked after and I receive regular calls with reports of her well being. The staff are happy to answer any queries and any extra equipment required i.e. a special bed, has been provided.

My mother has just moved into Woodside Court so it's early days but I did look at previous reviews before deciding this was the care home for my mother. So far all has been extremely good. She has settled and all the staff have been kind and professional.

Would recommend this to everyone who needs a home.

I am very happy with the care my dad receives. I am always informed if there is a problem and I find the staff, right to admin, professional and willing to go the extra mile.

Bright, airy, clean premises with lots of social areas. Plenty of staff even at weekends. Staff friendly, happy to help.

Sadly, my Mum's residence in Woodside Court was only a short one but in her time there, she was treated with the utmost care and attention possible. I cannot thank everyone there enough for their kindness.

All the staff are friendly, approachable and have the utmost regard for the residents.

I try to take her out most days. She likes to go for a coffee and cake.

I had a very nice time in Woodside Court. The staff were very helpful and nothing was a problem for them no matter what time of day or night. I was made to feel welcome from the moment I arrived and everyone introduced themselves. Meals were excellent and if there was something on the menu I didn't like the kitchen staff made something I liked. All residents made me feel very welcome into their company during activities tec. Management was excellent and always willing to help if I needed them. Overall great stay and would come back if ever I needed to. Management and staff are a credit to the care home.