Grandholm Care Home

Grandholm Drive, Bridge of Don, Aberdeen AB22 8AE
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9.8 60 Reviews
  • Grandholm Care Home, Aberdeen
Grandholm Care Home provides general nursing care for people over the age of 65 and to those with dementia-related conditions. The purpose-built home is equipped for 79 residents, and is located just a few miles away from Aberdeen City Centre and the local seaside.

The home is equipped with modern amenities, and residents enjoy bright and spacious single bed accommodation with their own en-suite facilities for privacy and convenience.

Beautifully appointed lounge and dining facilities are available throughout the home so that residents can enjoy home cooked meals and afternoon tea with family and friends.

A varied activities programme is available to residents, with the convenience of a local area that is excellent for both entertainment and heritage, with a theatre and cinema nearby, as well as a museum and the famous Victoria Country Park.

Fees at Grandholm are dependent on the needs of the individual resident, but more information can be provided by the Service Manager in the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Val Buchan (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Last Refurbishment: 2015
  • Number of floors: 3

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (79)

Visiting

  • Protected mealtimes wherever possible

Parking

  • Free on site parking

Grandholm Care Home Reviews (60)

9.8

Grandholm Care Home has a Review Score of 9.8 (9.818) out of 10, based on 14 reviews in the last 2 years.
Over all time Grandholm Care Home has 60 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Grandholm Care Home
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Total of 60, showing 21-40
Review from Lenny L (Son of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been a resident since October 2021 but in that short time, I have nothing but praise for all staff involved. She has onset dementia and the staff are very understanding and patient with her. All her needs are taken care of with no issues from me. I am constantly being updated when required
regarding my mum's welfare. I was kept updated during any lockdowns during Covid and could phone at any time to check myself. A big thank you to all staff at Grandholm.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Jan B (Daughter of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't wish for a better care home for my father. All staff, whether it be office, admin or nursing, are absolutely a joy to engage with. Nothing is too much trouble at any time I have spoken up, been in and seen them, they always seem very happy to be around and working and to answer any questions
that one has. I knew this care home was special when I looked around with a view to finding care for my father. The staff held hands with the residents and spoke so beautifully to them and led them on their way along the corridors. My father has been in this wonderful establishment for six months now and they seem to give me great ideas to boost his happiness here. Nothing is too much trouble in making the residents' time here a happy one, once they get to know what makes each one happy.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Lynne M (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Top-down, can't talk highly enough of the care provided but as a family, the security from the staff provided us with peace of mind for her care. Our mother was treated with dignity and encouraged to mix. When visiting, all staff had a smile and welcome for us. Can't believe how lucky to find such a
caring team and wonderful care home.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from John G (Husband of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife, unfortunately for her and I, has been living in Grandholm Care Home for the past four years. She has dementia and I can honestly say during her stay to date, I have full confidence in Grandholm management and floor staff and in the care they are providing her, it gives me peace of mind. My
wife having dementia has been hard for me to cope with but that caring bunch have helped me deal with it and still are. Thank you all and take care.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Rosalind M (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum became a resident in May 2018. She was on the second floor but on saying there wasn't much interaction between residents, Mum was immediately moved to the ground floor which she loved. Her mental capacity was 100% but she needed 24-hour medical care. The nurses and carers were amazing, so competent
and caring. Mum loved her meals and up until a week before she died, she still walked with her Zimmer through to the dining room. All through lockdown we were kept updated on Mum's welfare. The staff in all departments couldn't do enough for Mum and the family.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Fiona M (Daughter of Resident) published on 2 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was resident in Grandholm Care Home for almost four years until she passed away very recently. The manager and her team of staff were caring, professional and kind during the length of my mum's stay. Her room was comfortable and always kept clean and the facilities are good. The Covid lockdown
was a very difficult time but staff rose to this challenge to ensure the safety of residents and contact with family by appropriate means. I have found the staff to be approachable, friendly, cheerful and able to deal sensitively with any issues.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Brenda Y (Respite Resident) published on 12 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad needed emergency respite care and was only in for 3 nights, but I'm so grateful to all the staff looking after my dad before he passed away. For the short time he was there the staff were very caring and did everything to make him as comfortable as possible.
They took all the pressure off my
mum who had been caring for him at home 24/7 and had taken its toll on her.
I honestly am lost for words for the way they looked after him and us while we visited.
Amazing team and will never forget the way they looked after him.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from S M (Son of Resident) published on 4 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very grateful to the Grandholm Care Manager for arranging an assessment of my mum in Essex which enabled us to transfer her to be near us in Aberdeen. My mum will have been a resident in Grandholm Care Home for 3 years in May this year. We cannot recommend this care home more highly. The staff
are very caring, helpful, cheerful and attentive, and nothing is too much trouble. My mum's personal care is excellent. She had lost weight while at home but quickly regained this, with the plentiful, varied, home-cooked meals which are adapted to suit my mum's needs, following transfer to the home. The 'home bakes' also suit my mum's love of sweet things. There is an air of calm that reassured us that this would be a safe environment for my mum and this has proven to be true. The cleaning staff should also be commended because the home is spotless throughout. Thank you for all you do.
Reply from Val, Home Manager at Grandholm Care Home

Thank you for your kind words - the team and I are truly grateful. Val

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Review from Wilfred H (Son of Resident) published on 25 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother was first admitted to Grandholm over three years ago, when I visited there were always residents shouting down the corridors, alarms going off and I have to say a smell in the corridor. It is now like a hotel, quiet, clean, organised, friendly and efficient staff.
Reply from Val Buchan, Home Manager at Grandholm Care Home

Thank you for your review and I am glad you have seen such great change.

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Review from Janice M (Daughter of Resident) published on 18 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s difficult to put into words how much Grandholm meant to my mum and our family. Mum spent her final two years there and the home, and its staff, couldn’t have been better. They looked after her during lockdown when we couldn’t get in, cared for her when old age began to take its toll and nursed
her in her final days. We lost her aged 99 on Halloween and the team looked after both her and us as we sat with her at the end. Grandholm always felt like a home rather than nursing care, and I’d recommend it, and its team, to anyone looking for care for their loved ones.
Reply from Val Buchan, Manager at Grandholm Care Home

Thank you for your kind words, Janice, it means a lot to me and the team at Grandholm.

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Review from Aileen D (Daughter of Resident) published on 3 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who recently passed away had been in Grandholm Care Home for 10 months and I could not have wished for better, the nursing care provided by the staff was second to none. All the staff were friendly, approachable and nothing was ever any bother to them no matter what my query or concern. The
professionalism in which the staff carried out their duties has to be commended.
I am especially thankful for the care given not only to mum in her final hours but to myself and family, the support at this difficult time was very much appreciated.
Reply from Val, Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review.

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Review from Lorraine S (Daughter-in-law of Resident) published on 27 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I and my husband would like to thank Grandholm Care Home for taking care of his mum over the past few years.
Granholm Home is a welcoming place. All the staff are helpful, friendly and very caring to their residents.
I would not hesitate to recommend Grandholm to all that wanted any relative very
well looked after. They carry out their caring professionally with a smile on their face. Thank you to all the staff.
Reply from Val Buchan, Manager at Grandholm Care Home

Thank you, Lorraine, for your kind words. Best Wishes Val

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Review from Louise M (Daughter of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for two and a half years now. I cannot fault the care she receives. She is happy and comfortable and all staff are compassionate and helpful. It gives my dad and I great comfort to know particularly in these difficult times that mum is safe and well looked after. I cannot
express my gratitude adequately.
Reply from Leigh Reid, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review. Kind regards.

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Review from Yvonne B (Daughter of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care and service provided to our much-loved mum. All staff have worked tirelessly each and every day to provide a safe environment for all residents. Regular updates on the Covid situation and loved ones' needs are greatly appreciated. Once again thank you and stay safe.
Reply from Leigh Reid, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review. Kind Regards.

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Review from Alison B (Daughter of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident in the care home for two and a half years and the family all feel he is very well looked after by caring, considerate staff who understand him and his needs. We are so grateful to all the staff and know they are doing their best in what is a very challenging time at the
moment.
Reply from Leigh Reid, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review. Kind regards.

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Review from Sandra G (Daughter of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely happy with the high standard of care provided to my mum. She is very settled and happy and the staff are lovely. Management very approachable they always have time to answer any questions. Fabulous care thanks to all.
Reply from Leigh Reid, Service Manager at Grandholm Care Home

Thank you for your kind words, and for taking the time to leave us a review. Kind regards.

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Review from G A (Son of Resident) published on 9 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother who passed recently was a resident at Grandholm Care Home. She has been there from around June this year, and I cannot believe the level of care and professionalism she received from all members of staff. A special thank you to the general manager who was very sympathetic during our difficult
time. 10/10.
Reply from Leigh Reid, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review.

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Review from M F (Wife of Resident) published on 22 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I want to say that I would recommend Grandholm Care Home to anyone. My husband has just passed after 14-months. It is a very good friendly service. I felt relaxed about the care given to him. The manager is very good and chooses her staff well. I give 100%.
Reply from Val Buchanan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Doreen F (Niece of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last year, the care my relative received was exceptional. The staff are all very courteous and caring and can't do enough to help.
The home itself is very clean and homely and would recommend for anyone considering using a care home.
Reply from Valerie Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Michael C (Son of Resident) published on 18 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can highly recommend Grandholm Care Home. My mum was very well looked after with the utmost of care and understanding of her condition. All staff were kind and friendly and this helped my mum settle in very quickly and made our family feel at ease with the caring way she was treated. The manager
has done an excellent job in making Grandholm a place that provides first-class treatment of residents. No complaints at all!
Reply from Valarie Buchan, Home Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave us a review!

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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Grandholm Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.932 for Grandholm Care Home is calculated as follows: ( (152 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 162 Ratings = 4.932
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.886 Points relating to the number of positive Reviews for Grandholm Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8. 14 Positive Reviews ÷ 15.8 = 0.886
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 25 Jan 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

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Val Buchan

Job Title: Service Manager Joined: 2020

Val has worked at Grandholm Care Home since 2020. She has been a registered nurse since 2010, after working in admin/accounts roles previously.


Val really enjoys working with the team at Grandholm, supporting our residents to enjoy as fulfilling a life as possible in a safe, friendly, comfortable environment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grandholm Care Home to verify any information. View our terms and conditions. Grandholm Care Home has an Enhanced Service - more info.