Deeside Care Home

Always a member of staff present subtly in the background.

Professional service, good atmosphere. Good staff. Very professional approach to residents. Well-qualified staff. A pragmatic manager synchronizes everything together. I’m sure is best care home in Aberdeen.

Mum spent 3 years at Deeside. During this time she was very well cared for and always safe. Good communication from the care team on any issues - for example, any small falls, health concerns etc. She had access to different activities, although, as her dementia moved towards the final stages this became difficult for her. During her final weeks, she was treated with kindness and dignity. Staff ensured that someone was with her holding her hand right to the very end (This meant a lot to us as we were unable to be with her at the end). Management and nursing staff are always approachable and helpful. Care team as a whole work with kindness and consideration for the residents. I have no hesitation in recommending Deeside.

We looked at a number of care homes around the Aberdeen area and opted for Deeside Care Home. Absolutely no regrets with this decision. A very modern, homely, comfortable feel about this place that we didn't get with the other homes we visited. The staff at Deeside Care Home are a credit to their profession. For the time my dad resided at the home the staff were brilliant with him, even when there were times when he probably tried the patience of a saint. I sadly can't rate the activities there as my dad was never well enough to take part in any, but if they were anything like the rest of the home then I'm sure they would be first class. I have no problem highly recommending Deeside Care Home and its staff to anyone.

My aunt's experience in Deeside Care Home was very good. She was unable to go to the dining room or join in activities, due to frailty and mobility issues, however the staff tried very hard to involve her. The care was very good, medication was prompt and she enjoyed the food. The manager is excellent with residents and relatives. Overall, a safe and secure environment with respectful and compassionate care.

I would like to thank the manager and the Deeside team for all their care and compassion, it was much appreciated at a challenging time.

I visited Deeside Care Home whilst looking at care home possibilities for my uncle, who was in the hospital at that time. From the moment I met the manager, I could not have had a better experience. The management team were friendly and welcoming and made the transition from the hospital seamless. The staff have gone over and above to really help my uncle settle. This has been no easy task given he had lived independently until recently. Communication, as well as care, have both been excellent. My uncle is much more settled now, and I am very happy with Deeside Care Home. The facilities are lovely, and my uncle also enjoys the super meals. I am hoping that comes a time, he will join in with activities as I see a varied programme provided by hard-working activity coordinators. Thank you to everyone.

This wouldn’t have been possible without the confidence we had in the Deeside Care Home! We as a family couldn’t thank them or recommend them enough!

Mum required respite care and support following a severe fall, she wasn’t able to return home from hospital straightaway. We looked extensively across Aberdeenshire and after having a tour and meeting the care manager, we decided Deeside Care Home met our and mums needs. The staff team could not be more friendly, there is a wide and varied activity programme, the rooms are kept clean and the bathroom is a wet room. Deeside Care Home comes highly recommended and we have no hesitation in recommending this care facility.

My great-uncle moved to Deeside Care home at the end of February. What a wonderful place. Friendly staff and happy residents, lots of activities going on. What a great place to spend your twilight years.

A very clean and well-run nursing home which is constantly being maintained. Management wishes to provide the best and ask the families for their opinions and ideas. Activities are so difficult with residents of varying degrees of mental ability but there is a weekly activities programme providing a varied list of entertainment. New ideas are constantly mentioned to improve life for their residents. I can only thank that staff for their friendliness and support.

Disappointing that the care home does not meet the 5-star marketing claims. The overall rating would be between 3 and 4 if available. In particular, there is a lack of consistency in service levels.

Management are very approachable and are willing at all times to discuss any problems. Administrator is excellent and very welcoming. Most carers are very good but as always there are certain ones who are excellent but I am sure management are aware. There could be more interaction with residents, especially to those with dementia.

Our experience is very recent and after two admissions for respite and now as a permanent resident (dad has vascular dementia) the care and management and nursing care has been wonderful. Thank you. My Dad is safe and his care is always first. Information and communication always good, the personal contact means so much to us as a family. Dad is so so comfortable.

Overall, the resident is well looked after. We’ve had to request towels and toilet paper on more than one occasion and to have bed linen changed, but when requested acted on quickly. Activities seem to be somewhat limited due to the size of locations i.e. the cinema room only seats 8 and the foyer area is small, the only other areas we have seen are the dining room and sitting room.

I currently have both parents at Deeside for palliative care. I really like the general feel of the home. Staff are very approachable and in particular the manager is excellent. My parents have a lovely shared room. It’s a huge weight off my mind knowing they are settled.

The level of care shown to residents is great. Residents are encouraged to participate in the many activities. The website photos are particularly important to relatives like myself who cannot visit as often as we would like - especially during Covid.

The care given to my husband by all members of staff was excellent. I could not fault it in any way. Deeside Care Home is a first-class care home. My husband smiled every time he met a member of staff, as they were always so friendly and professional.

It's never too much when asking for anything.

We could not ask for better. Staff are all so nice and really good with everyone, including relatives. My mum looks happy and healthy, and that is all we could ask for, but the staff go that extra mile for everyone. The food must be really good as Mum has gone up two sizes in clothes.