Deeside Care Home

Cults Avenue, Aberdeen AB15 9RZ
Review Us
9.9 110 Reviews
  • Deeside Care Home, Aberdeen
Deeside Care Home has undergone extensive refurbishment to create a high-quality, luxurious home.

Residents receive the highest quality care from a team of qualified and dedicated staff, in a spacious setting built over three floors.

The home offers a range of services, resident outings and attractive surroundings where residents can enjoy relaxing in the comfortable lounge areas, a sizeable dining room, as well as the tranquil garden areas.

Deeside Care Home is a serene and welcoming environment in which all modern comforts are provided.
Show Deeside Care Home on the Map

Care Provided by Deeside Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1850
  • Self-Funded Residential Dementia Care: £1700 – £1850
  • Self-Funded Nursing Care: £1700 – £1850
  • Self-Funded Nursing Dementia Care: £1700 – £1850
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

Fees may vary dependant on room type, please get in touch to find out more.

These prices are only a guideline, please contact Deeside Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Gayle Duthie (Manager)

Local Authority / Social Services

Admission Criteria

  • Private referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • The home encourage visitors to come to see loved ones. "Open with Care" approach, no need to pre-book visits.

Parking

  • Parking available on site

Deeside Care Home Reviews (110)

9.9

Deeside Care Home has a Review Score of 9.9 (9.920) out of 10, based on 15 reviews in the last 2 years.
Over all time Deeside Care Home has 110 reviews.

Overall Experience
  • 90
  • 17
  • 3
  • 0
  • 0
Date Published
  • 110
  • 7
  • 9
  • 15
  • 95
Reviewer Connection to Deeside Care Home
  • 43
  • 17
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 110, showing 21-40
Review from Tracey B (Daughter of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum required respite care and support following a severe fall, she wasn’t able to return home from hospital straightaway. We looked extensively across Aberdeenshire and after having a tour and meeting the care manager, we decided Deeside Care Home met our and mums needs. The staff team could not be
more friendly, there is a wide and varied activity programme, the rooms are kept clean and the bathroom is a wet room. Deeside Care Home comes highly recommended and we have no hesitation in recommending this care facility.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Dear relative,
Thank you so much for taking the time to review the home. Your feedback is very important to us and I will share your kind words with Deeside Care Home staff.
With regards,
Anna Hoffmann
Home Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley A (Great-Niece of Resident) published on 23 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great-uncle moved to Deeside Care home at the end of February. What a wonderful place. Friendly staff and happy residents, lots of activities going on. What a great place to spend your twilight years.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for taking the time to review Deeside Care Home, your feedback is very important to us. It is our pleasure to have your great-uncle staying with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L B (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very clean and well-run nursing home which is constantly being maintained. Management wishes to provide the best and ask the families for their opinions and ideas. Activities are so difficult with residents of varying degrees of mental ability but there is a weekly activities programme providing a
varied list of entertainment. New ideas are constantly mentioned to improve life for their residents. I can only thank that staff for their friendliness and support.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you so much for taking time to review Deeside Care Home. It is a pleasure to look after your Dad and I am happy to hear your feedback. Our aim is to constantly improve the service we provide and your views will help us to do so.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L F (Daughter of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
Disappointing that the care home does not meet the 5-star marketing claims. The overall rating would be between 3 and 4 if available. In particular, there is a lack of consistency in service levels.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Dear relative,
Thank you for taking the time to provide your feedback. I'm sorry to hear about your disappointment with the service we provide.
We apologise that our service did not meet your expectations.
Your comments will allow us to improve the quality of care and support we provide. I am looking forward to meeting with you to discuss areas of improvement.
With regards,

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V G (Wife of Resident) published on 27 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management are very approachable and are willing at all times to discuss any problems. Administrator is excellent and very welcoming. Most carers are very good but as always there are certain ones who are excellent but I am sure management are aware. There could be more interaction with residents, especially
to those with dementia.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for taking the time to review Deeside Care Home, your feedback is very important to us. It is our pleasure to have your Husband staying with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kim F (Daughter of Resident) published on 26 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience is very recent and after two admissions for respite and now as a permanent resident (dad has vascular dementia) the care and management and nursing care has been wonderful. Thank you. My Dad is safe and his care is always first. Information and communication always good, the personal
contact means so much to us as a family. Dad is so so comfortable.
Reply from Kayleigh Chisholm, Deputy Manager at Deeside Care Home

Many thanks for your lovely review of the service and your experience of the care we provide at Deeside Care home. It is so nice for the team to receive this and I will make sure to pass on your lovely review to the care staff involved in dad's care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D R (Daughter of Resident) published on 21 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, the resident is well looked after. We’ve had to request towels and toilet paper on more than one occasion and to have bed linen changed, but when requested acted on quickly. Activities seem to be somewhat limited due to the size of locations i.e. the cinema room only seats 8 and the foyer area
is small, the only other areas we have seen are the dining room and sitting room.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for your review, it was very beneficial to meet with you in person to discuss these issues that you have highlighted. Please be assured that we take all comments and feedback seriously and will ensure that going forward these issues will not reoccur. I am always happy to discuss any other concerns you may have and always have an open door. Many thanks.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fiona P (Daughter of Resident) published on 17 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I currently have both parents at Deeside for palliative care. I really like the general feel of the home. Staff are very approachable and in particular the manager is excellent. My parents have a lovely shared room. It’s a huge weight off my mind knowing they are settled.
Reply from Kayleigh Chisholm, Clinical Deputy Manager at Deeside Care Home

Many thanks for your lovely review, it is a pleasure to care for your lovely parents. I will share your feedback with the team, who value the time you have taken to reflect the care that they deliver to our residents. We continue to make improvements within the service and please be assured that activities are a key focus within the management agenda. Kind Regards, Gayle

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wilma S (Niece of Resident) published on 23 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The level of care shown to residents is great. Residents are encouraged to participate in the many activities. The website photos are particularly important to relatives like myself who cannot visit as often as we would like - especially during Covid.
Reply from Jo Douglas, Home Manager at Deeside Care Home

Many thanks for your lovely review of the service and your experience of the care we provide at Deeside Care home.
It is so nice for the team to receive this and I will make sure I share this with the staff.
Kindest regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Doranne M (Wife of Resident) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my husband by all members of staff was excellent. I could not fault it in any way. Deeside Care Home is a first-class care home. My husband smiled every time he met a member of staff, as they were always so friendly and professional.
Reply from Kayleigh Chisholm, Deputy Manager at Deeside Care Home

Thank you so much for your review. It was a pleasure to look after your husband, I am so happy to hear your feedback about Deeside.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill S (Granddaughter of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always very friendly, always happy to see you and my dog. My granda always looks well looked after and happy, always tidy too.
It's never too much when asking for anything.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you so much for your review. It is our pleasure to have your granda here with us. I will share your comments with the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Donna P (Daughter of Resident) published on 20 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not ask for better. Staff are all so nice and really good with everyone, including relatives. My mum looks happy and healthy, and that is all we could ask for, but the staff go that extra mile for everyone. The food must be really good as Mum has gone up two sizes in clothes.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you so much for your kind words. All feedback is very important to us. I will pass your comments on to the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne L (Daughter of Resident) published on 9 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very well kept, surroundings are beautiful. Staff are excellent and very welcoming. Very helpful, nothing seems to be too much bother and they are excellent with the residents, there seems to be a lot of activities, something for all.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you so much for taking the time to review the home. Feedback is very important to us and I will share your kind words with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Daughter-in-law of Resident) published on 9 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely nursing home, pleasant staff, always attentive and helpful. Mother-in-law enjoys the food as she is very fussy.
Wish a bit of exercise or physio was given as she is completely off her feet, if only she could stand then a care outing would be good for the family.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for taking the time to complete a review. There are exercise classes and exercise games on the weekly activity planner, we will encourage your mother-in-law to attend and see if it benefits her.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E B (Wife of Resident) published on 12 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Deeside Care Home has excellent members of staff. My husband has been cared for for eight years and I cannot thank the staff enough, management and the nursing staff, for all the support and dignity, care given. I can't thank them enough for the continued care also given to me. Keep up the excellent
work. They should be proud of how hard they work.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you so much for your kind words. We strive to provide the highest standard of care. I will share this wonderful feedback with all the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Freda M (Wife of Resident) published on 12 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my husband's care, the staff are great and he is also well dressed, he always likes to be smart, they do a great job. Thank you.
Reply from Diane Martin, Home Manager at Deeside Care Home

I am so glad that you are happy with the care provided for your husband, here at Deeside. We are honored to have him here. I will pass your kind words onto the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Leanne D (Daughter of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father came to Deeside Care Home he has been looked after with excellent care and attention. He has thrived here and thoroughly enjoys the company and the activities. His individual needs are always addressed. All the staff are amazing. I can't thank you all enough.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you so much for taking the time to review us. The activities offered and resident's individual needs are so very important to us. It is our honour to have your Father here with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Donna G (Daughter of Resident) published on 11 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The facilities at Deeside are exemplary; clean and stylish, giving dignity to the residents by appearing more like a hotel than a Care home. The reception area (with coffee area, hair salon and cinema) is a lovely touch - giving residents the feeling of "going somewhere" without them having to leave
the premises. The staff are all wonderful, very friendly and always smiling - there is a sense of teamwork and a good relationship with the Manager. Nothing is amiss with general care, hygiene or meals, but on the downside, there doesn't appear to be time for the carers to get involved with the residents. i.e. Finding time to ensure a resident has personal items to hand or offering a change of scenery like a coffee downstairs. The organised activities are excellent but it would be nice to have an additional staff member responsible for the general "spirits" of the residents because understandably there will always be a physical need of one resident that will override the "whim" of another.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your generous review and feedback. All feedback is positive for us and can help us shape resident comfort. I will share this review with the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R V (Wife of Resident) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited this month for the first time. Home is within walking distance from my house. The staff are friendly. The patient is content.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for taking the time to review the home. We value all feedback and reviews.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roderick S (Husband of Resident) published on 30 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Always friendly and helpful. Very good at advising me by phone if my wife has had any medical problems. Strict adherence to Covid-19 precautions. The room appears to be clean and the laundry well sorted. Her care staff seem to be genuinely interested in her welfare. The room itself is quite small but
adequate.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your kind review and comments, I will share these with the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Deeside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.920 for Deeside Care Home is calculated as follows: ( (164 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 176 Ratings = 4.92
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Deeside Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 15 Sep 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (6)

Gayle

Gayle Duthie

Job Title: Home Manager Joined: 2025

Gayle is our Home Manager at Deeside Care Home. She has an abundance of experience in care settings and is responsible for managing the team in delivering care to our residents.

Sheeba

Sheeba Jose

Job Title: RGN Joined: 2012

My name is Sheeba and I am one of the RGN's at Deeside Care Home. I have worked here since 2012.

FRAN

FRAN HUTCHEON

Job Title: RGN Joined: 2015

Hello, my name is Fran and I started work at Deeside Care Home in 2015. I am a nurse and enjoy my work everyday.

LESLEY

LESLEY FINDLAY

Job Title: Administrator Joined: 2014

Hello, my name is Lesley.


I have been the home's administrator for the past 6 and a half years and I enjoy all aspects of my role as no two days are the same.


As one of the first points of contact, I am happy to give you a warm welcome whether by phone, email or in person.

STEVE

STEVE KENDALL

Job Title: Head chef Joined: 2020

Hi, my name is Steve and I am the head chef at Deeside Care Home. I have a varied background in catering, having worked in the Army, for the NHS and in care homes. I have been employed at Deeside since January 2020.
Everyday can be different and I enjoy catering for the varied tastes, cultures and religions of our residents.
We offer varied, nutritional, balanced, tasty meals and plenty of freshly made home bakes.

Lisa

Lisa Brown

Job Title: Hairdresser Joined: 2021

Hi, my name is Lisa and I am the hairdresser at Deeside Care Home. I have been working as a hairdresser since I trained, after leaving school.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Deeside Care Home to verify any information. View our terms and conditions. Deeside Care Home has an Enhanced Service - more info.