Deeside Care Home

Cults Avenue, Aberdeen AB15 9RZ
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9.9 108 Reviews
  • Deeside Care Home, Aberdeen
Deeside Care Home has undergone extensive refurbishment to create a high-quality, luxurious home.

Residents receive the highest quality care from a team of qualified and dedicated staff, in a spacious setting built over three floors.

The home offers a range of services, resident outings and attractive surroundings where residents can enjoy relaxing in the comfortable lounge areas, a sizeable dining room, as well as the tranquil garden areas.

Deeside Care Home is a serene and welcoming environment in which all modern comforts are provided.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1900
  • Self-Funded Residential Dementia Care: £1700 – £1900
  • Self-Funded Nursing Care: £1700 – £1900
  • Self-Funded Nursing Dementia Care: £1700 – £1900
  • RESPITE Self-Funded Residential Care: £1700 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1900
  • RESPITE Self-Funded Nursing Care: £1700 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1900

These prices are only a guideline, please contact Deeside Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Anna Hoffmann (Manager)

Local Authority / Social Services

Admission Criteria

  • Private referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (68)

Visiting

  • The home encourage visitors to come to see loved ones. "Open with Care" approach, no need to pre-book visits.

Parking

  • Parking available on site

Deeside Care Home Reviews (108)

Total of 108, showing 61-80
9.9

Deeside Care Home has a Review Score of 9.9 (9.876) out of 10, based on 15 reviews in the last 2 years. Over all time Deeside Care Home has 108 reviews.

Overall Experience

  • 88
  • 17
  • 3
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Date Published

108
5
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93

Review from Kathleen M (Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lot's of carers to help us when asked. I enjoy most of the meals. Sometimes the sauce is too much on the meals. The soup is always very good. I take lots of soup meals. The best soup is potato and veg.

Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your review Kathleen. It is always good for us to get feedback from people who actually live in our home. I will pass your comments about the soup onto the cooks.

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Review from Calum R (Relative of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you enter the building, you are met by very friendly staff who help in any way they can. The support staff are both friendly and obviously enjoy giving the clients every possible support. This is refreshing when you read in the press of other establishments where this is not the case.
The cakes on offer in the coffee lounge are always fresh, which will reflect the quality of food in the dining room. My wife's aunt is always well dressed and is clearly well looked after.

Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you Calum for taking the time to review the home. All the staff strive to make the home a great place to live with a high standard of care. I will share your comments with the staff.

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Review from P M (Friend of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire show very good. Knowledge of their entire duties they have to perform and they do this to the very best of their ability. It is a very welcoming nursing home and is a pleasure to visit my friend.

Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your kind comments. The staff work really hard and know their roles well. It is very positive for us to receive feedback from relatives and friends. I will pass your comments on to staff.

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Review from S N (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really impressed with the high level of support that my mother is receiving at Deeside Care Home. She also appears to be thriving within their care environment and enjoys all the activities and pamper aspects of having her hair and nails done every week (if she wants). My mother especially is enjoying
the variety of meal choices and being a diabetic, Deeside have catered for this aspect too. All in all, it's been an uplifting experience for the family and we are now able to spend more quality time with mum as they take care of everything.

Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your kind comments. The staff work really hard in all the areas of the home. We are happy that you enjoy your visits and quality time with your Mum. I will pass your comments onto the staff.

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Review from M G (Wife of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am continually impressed by the welcoming, friendly atmosphere of the home. The staff's priority always appears to be the well-being, comfort and dignity of the residents. The quality of the staff is very high and this is probably due to the excellent leadership particularly from the management.
The hygiene and cleanliness are excellent. Staff always very quick to deal with personal hygiene with high regard for the resident's dignity.

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Review from A H (Relative of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initial transaction from residential home to care home was smooth, efficient and hassle-free. Settling in procedure worked well. Senior staff very aware of residents' needs. Outings are enjoyed by the residents as are beautician pampering activities.
More use could be made of/residents encouraged to
use social sitting areas and cinema facilities.
Age-appropriate physically engaging activities would benefit residents, perhaps sourced from volunteers in the local community.

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Review from Ruth B (Daughter of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While this was not our number 1 choice 3 years ago when we were looking at the home I am so pleased with Deeside Care Home. The staff are great.

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Review from G G (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Deeside Care Home has looked after my dad for the last 41/2 years due to him having Alzheimer's. During this time his care has been excellent and I feel confident leaving him in their care. Their approach also supports my Mum and they ensure she is ok when visiting and help her when my dad in is need
of support.

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Review from Anne S (Wife of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of the care given to my husband, a resident suffering from dementia, has been excellent. The staff on the ground floor are pleasant, cheerful, friendly and caring, both of the residents and the relatives. I am impressed by the way the staff greet residents by name at all times even passing
in the corridor or just putting laundry away in the room. The low turn over of staff indicates a good management team which keeps the Deeside Care Home a good and happy place.

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Review from Grant F (Son of Resident) published on 19 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service, friendly staff. My father is being well looked after.

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Review from Ally R (Son-in-law of Resident) published on 19 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law spent just over 3 years in Deeside Care Home. The care she received was second to none. The staff were very attentive and treated her as if she were their own relative. When visiting you are always made welcome. Cleanliness is great and I would recommend this home to anyone.

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Review from G T (Son of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home with friendly staff. Residents are well looked after, with good staff/resident ratio. Good range of activities and very good food. All the areas in the home are clean and well kept. The home management is excellent and the receptionist is also welcoming and knowledgeable.

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Review from Rose C (Friend of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the care, commitment and patience of the staff at Deeside Care Home.
I am in to visit my friend fairly regularly and it makes no difference who is on duty, the high standard of care is maintained.
The care home is kept clean and tidy with the rooms being cleaned daily.
Staff
are always available to talk with you should there be any problems and they are dealt with in a timely manner.

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Review from Isabella F (Daughter of Resident) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very well managed care home.
Deeside Care Home provides excellent care for my father. He has dementia and is 93 years old. The staff are very caring and patient with him and he is very well looked after. The food is homemade and very good. His clothes are always clean and personal care is great.
He is always clean and shaved as he would like to be. Hair is kept cut and tidy by a resident hairdresser.

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Review from Ruth S (Daughter of Resident) published on 20 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care being provided for my father. He is happy and content. Lots of activities for him to be involved, very pleased there are 3 church services my father can attend. Staff very friendly nothing is too much trouble.

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Review from William M (Husband of Resident) published on 9 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with care staff give to my wife on a daily basis.

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Review from Relative (Daughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad went to live at Deeside Care Home in the Summer of 2017 and this is his first experience of living in a care home. At Deeside, there is a high standard of care and compassion from both management and staff at the Care Home. I have personally observed the loving compassion that the staff have
for the residents in their care, and from my conversations with management and staff, they all know my Dad well and his ongoing needs. There is a friendly and happy atmosphere in this care home where management and staff go out of their way to please both resident and the resident's family. The resident and his/her needs are a priority in this care home. Although I live remotely and unable to visit my Dad on a regular basis, I have complete peace of mind that he is being very well cared for at Deeside.

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Review from Elizabeth H (Daughter-in-law of Resident) published on 26 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has dementia and is no longer mobile. She is very well cared for at Deeside. The staff are very caring and attentive. They notice small things that are wrong, e.g. skin damage and get them attended to before she is troubled by them. My husband and I are kept informed of any problems.
The staff also pay attention to her personal style and dress her as she would wish if she were still able to choose for herself what to wear. The staff are also very welcoming and helpful to us when we visit.

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Review from Vivienne M (Daughter of Resident) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This carehome is an excellent facility with good staff who take pride in their work. They take good care of all the residents and make family members feel welcome

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Review from K W (Daughter of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled into Deeside Care Home very well and I am confident that she is being well looked after. The staff are very caring and regular activities are provided for the residents. Staff pick up on any issues very quickly and appropriate solutions are found with the minimum of fuss. I don't think
I could have found a better nursing home for my mum.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Deeside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Deeside Care Home is calculated as follows: ( (158 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 178 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Deeside Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

6 Bed Vacancies

posted 21 Jul 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.

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Awards / Recognitions (1)

Meet the Team (6)

Gayle

Gayle Duthie

Job Title: Home Manager

Joined: 2025

Gayle is our Home Manager at Deeside Care Home. She has an abundance of experience in care settings and is responsible for managing the team in delivering care to our residents.

Sheeba

Sheeba Jose

Job Title: RGN

Joined: 2012

My name is Sheeba and I am one of the RGN's at Deeside Care Home. I have worked here since 2012.

FRAN

FRAN HUTCHEON

Job Title: RGN

Joined: 2015

Hello, my name is Fran and I started work at Deeside Care Home in 2015. I am a nurse and enjoy my work everyday.

LESLEY

LESLEY FINDLAY

Job Title: Administrator

Joined: 2014

Hello, my name is Lesley.


I have been the home's administrator for the past 6 and a half years and I enjoy all aspects of my role as no two days are the same.


As one of the first points of contact, I am happy to give you a warm welcome whether by phone, email or in person.

STEVE

STEVE KENDALL

Job Title: Head chef

Joined: 2020

Hi, my name is Steve and I am the head chef at Deeside Care Home. I have a varied background in catering, having worked in the Army, for the NHS and in care homes. I have been employed at Deeside since January 2020.
Everyday can be different and I enjoy catering for the varied tastes, cultures and religions of our residents.
We offer varied, nutritional, balanced, tasty meals and plenty of freshly made home bakes.

Lisa

Lisa Brown

Job Title: Hairdresser

Joined: 2021

Hi, my name is Lisa and I am the hairdresser at Deeside Care Home. I have been working as a hairdresser since I trained, after leaving school.

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