Deeside Care Home

Cults Avenue, Aberdeen AB15 9RZ
Review Us
9.9 110 Reviews
  • Deeside Care Home, Aberdeen
Deeside Care Home has undergone extensive refurbishment to create a high-quality, luxurious home.

Residents receive the highest quality care from a team of qualified and dedicated staff, in a spacious setting built over three floors.

The home offers a range of services, resident outings and attractive surroundings where residents can enjoy relaxing in the comfortable lounge areas, a sizeable dining room, as well as the tranquil garden areas.

Deeside Care Home is a serene and welcoming environment in which all modern comforts are provided.
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Care Provided by Deeside Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1850
  • Self-Funded Residential Dementia Care: £1700 – £1850
  • Self-Funded Nursing Care: £1700 – £1850
  • Self-Funded Nursing Dementia Care: £1700 – £1850
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

Fees may vary dependant on room type, please get in touch to find out more.

These prices are only a guideline, please contact Deeside Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Gayle Duthie (Manager)

Local Authority / Social Services

Admission Criteria

  • Private referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • The home encourage visitors to come to see loved ones. "Open with Care" approach, no need to pre-book visits.

Parking

  • Parking available on site

Deeside Care Home Reviews (110)

9.9

Deeside Care Home has a Review Score of 9.9 (9.920) out of 10, based on 15 reviews in the last 2 years.
Over all time Deeside Care Home has 110 reviews.

Overall Experience
  • 90
  • 17
  • 3
  • 0
  • 0
Date Published
  • 110
  • 7
  • 9
  • 15
  • 95
Reviewer Connection to Deeside Care Home
  • 43
  • 17
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 110, showing 41-60
Review from Rory D (Son of Resident) published on 20 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Deeside Care Home take very good care of my mother.
She is very happy.
The Facebook page is a very useful way of keeping in touch.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for this lovely review. I will share your comments with the staff.

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Review from Diana M (Wife of Resident) published on 22 December 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
This was the saddest and most stressful weeks in almost 45 years of marriage. My 69-year-old husband with advanced dementia entered the home in August under very difficult government rules. I’m sure the nurses were caring towards him, but he deteriorated rapidly, and this was not acknowledged by management.
At no time did I see him inside, and he could so easily have died without his loving family being near him. I was not given essential visitor status until he was actually in hospital, dying. He deteriorated so much that he was admitted to hospital, after which he came home for palliative care, and died peacefully at home. I have not had any form of apology.
Reply from Diane Martin, Home Manager at Deeside Care Home

We are very sorry for your loss. We are happy to discuss any concerns privately with you.

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Review from R T (Daughter of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More than happy with the care provided. The staff and home are second to none and I can't recommend them enough.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for taking the time to review us. I will pass on your kind comments to the staff.

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Review from C L (Daughter of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into Deeside in July 2019 and we as a family are very pleased with it. This year with covid has been very difficult for everyone. Thankfully Deeside has been covid free - well done to the team at Deeside. It's very sad for the residents that perhaps one member of the family was allowed in
during these dreadful times. Firstly, this would have helped the carers, giving them more time for others and of course, the resident would have one to one with the family member.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for the kind review. It really is a challenging time at present and we continue to do everything we can to support the residents and families.

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Review from M S (Wife of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home - staff very caring and friendly.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you so much for your review and support. I will pass your comments on to staff.

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Review from K R (Son of Resident) published on 18 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care, fantastic facilities and very friendly staff. The team could not do more to support my father, who is in care, and my mother who wants to keep in regular contact with him.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you so much for this lovely review. Staff at the home do everything they can, to support residents and their families through this difficult and unprecedented time.

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Review from Denise C (Daughter of Resident) published on 30 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right from when Dad moved in, we were all made so welcome. The staff were friendly, attentive and caring. They did everything possible to help Dad settle in. Staff regularly communicated with me on Dad's well being. When Dad's health and mobility changed they made sure he had the proper aids to keep
him safe and comfortable. With the Covid restrictions, staff have helped me keep in touch with Dad, by phone calls and Facetime. There are also lots of pics on Facebook of all the activities on offer, which is great to see. Sadly, Dad has passed away. Staff showed compassion and supported me at this very sad time. It was so reassuring to know that Dad got the best care there is at a time he needed it most and for that I am grateful. The management and staff are fantastic and should be proud of themselves for doing things right. Unfortunately, I had experienced another care home in the same area that are doing things so badly. Well done to all the staff at Deeside and thank you for caring.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you so much for your review, Denise. Such kind words are so important to staff, and I will pass these on. It was an absolute pleasure to have looked after your Dad, he will not be forgotten.

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Review from W W (Husband of Resident) published on 23 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The general standard of care overall is very good. Staff appear to be very caring in all aspects ie personal care, emotional support and general attitude towards residents.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your review. I will pass on your kind comments to the staff.

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Review from P S (Resident) published on 30 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
OK
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for taking the time to review the home. It is always great to hear from residents and get their opinions.

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Review from D M (Son of Resident) published on 4 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Totally relieved both my parents are looked after safely and with great care and attention.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your review regarding both your parents. I will share your kind comments with the staff.

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Review from Lynne S (Granddaughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My granny has come into Deeside Care Home from being in hospital for 9 weeks. She has dementia and has found it hard to settle. The staff have been wonderful and caring. She is still unsettled but getting calmer as the days go on. My family are very impressed with every member of staff at Deeside.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you so much for your kind comments, Lynne. I will pass your kind words onto the staff.

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Review from Margaret N (Partner of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is a friendly, well-run establishment. The staff are professional and warm in their approach to residents and visitors alike. Activities are varied and imaginative, catering to the individual interest of the residents.
It is to be highly recommended.
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Review from Carolyn K (Sister of Resident) published on 31 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Safety/security is less than excellent because of some patients/residents wandering into others bedrooms during the night. Several activities are on offer but I have been unable, or more correctly, unavailable mostly. I can say that I am overall, very impressed by Deeside Care Home and grateful for
the time and care given to my sister and myself.
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Review from M L (Sister of Resident) published on 16 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was in an 'interim' room - waiting for residency.
Everything was truly excellent; staff at all levels - competent, efficient and very kind.
Food good too!
One negative aspect: a patient wandering the corridor, opening doors of other patients' rooms.
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Review from Patricia B (Daughter of Resident) published on 7 November 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
Deeside has some excellent members of staff and many good qualities (including the atmosphere, food and activities) however, I was disappointed in the end of life care experienced by my father and would not recommend it for this category of resident unless changes are made. Buzzer response times varied
and they seemed short-staffed at times which adversely affected the quality of care they provided.
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Review from D CM (Power of Attorney of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful, calm environment with great staff and a caring attitude. Nothing is too much trouble and I am made to feel very welcome. I am kept well informed of any health issues that may occur. Overall, a very good place to be.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your time in giving us feedback. I will pass your comments onto the staff. Again, thank you.

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Review from P A (Son of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff (admin and care) are extremely friendly and helpful. They remember all residents (and families) names, without fail. The atmosphere is upbeat. If I call in advance to say I am coming to visit to take my mum out, they have her ready. The staff are always well informed. The location of the home
is good.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your comments. It is very positive for us to receive feedback. I will pass the comments onto the staff.

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Review from Joan G (Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect care, perfect everything. Staff are lovely.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for the kind comments. We are delighted that you enjoy living at Deeside Care Home. It is a pleasure to have you here with us.

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Review from A C (Daughter of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is deaf and the staff are so patient and understanding with her, they take the time to write things down if she doesn't understand. She is always clean and care is taken with her clothing. My mum only came in the summer, and as with all families, this is a big decision but the staff made the
transition for both parties much easier, knowing she is safe and well cared for which is so reassuring.
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your kind comments. I will pass them onto the staff. It is always good to receive feedback and it's a pleasure to have your Mother here with us.

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Review from Robert B (Power of Attorney of Resident) published on 6 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent, the staff are friendly, supportive and cheerful.
The contact between the staff and myself has been first class and the resident is happy and content.
The premises are clean, the residents are well-fed.
My only reservation is the cost - it is very expensive!
Reply from Diane Martin, Home Manager at Deeside Care Home

Thank you for your comments.

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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Deeside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.920 for Deeside Care Home is calculated as follows: ( (164 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 176 Ratings = 4.92
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Deeside Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 15 Sep 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.

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Awards / Recognitions (1)

Meet the Team (6)

Gayle

Gayle Duthie

Job Title: Home Manager Joined: 2025

Gayle is our Home Manager at Deeside Care Home. She has an abundance of experience in care settings and is responsible for managing the team in delivering care to our residents.

Sheeba

Sheeba Jose

Job Title: RGN Joined: 2012

My name is Sheeba and I am one of the RGN's at Deeside Care Home. I have worked here since 2012.

FRAN

FRAN HUTCHEON

Job Title: RGN Joined: 2015

Hello, my name is Fran and I started work at Deeside Care Home in 2015. I am a nurse and enjoy my work everyday.

LESLEY

LESLEY FINDLAY

Job Title: Administrator Joined: 2014

Hello, my name is Lesley.


I have been the home's administrator for the past 6 and a half years and I enjoy all aspects of my role as no two days are the same.


As one of the first points of contact, I am happy to give you a warm welcome whether by phone, email or in person.

STEVE

STEVE KENDALL

Job Title: Head chef Joined: 2020

Hi, my name is Steve and I am the head chef at Deeside Care Home. I have a varied background in catering, having worked in the Army, for the NHS and in care homes. I have been employed at Deeside since January 2020.
Everyday can be different and I enjoy catering for the varied tastes, cultures and religions of our residents.
We offer varied, nutritional, balanced, tasty meals and plenty of freshly made home bakes.

Lisa

Lisa Brown

Job Title: Hairdresser Joined: 2021

Hi, my name is Lisa and I am the hairdresser at Deeside Care Home. I have been working as a hairdresser since I trained, after leaving school.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Deeside Care Home to verify any information. View our terms and conditions. Deeside Care Home has an Enhanced Service - more info.