Tor-na-Dee

North Deeside Road, Mill Timber, Milltimber AB13 0HR
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9.8 64 Reviews
  • Tor-na-Dee, Milltimber
Located on the outskirts of Aberdeen, Tor-Na-Dee is a stunning setting offering a range of care services, including residential, nursing and specialist dementia care on a short-term or permanent basis.

The Milltimber care home has spacious, beautifully furnished dining rooms and lounges, plus a bar area, a comfortable cinema room and a luxurious hair and beauty salon. These communal areas are currently under refurbishment. The lovely gardens are a highlight, residents can enjoy a courtyard, patio, summer house and a wildlife area. At residents’ requests, the team even adopted some chickens, which residents help to care for.

At Tor-Na-Dee there is always something to look forward to. Whether they're looking for a quiet corner to read and relax or would prefer to engage in activities, the lifestyle at Tor-Na-Dee complements every personality.

Tor-Na-Dee is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-led care to residents at the end of their life.
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Care Provided by Tor-na-Dee

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1995
  • Self-Funded Residential Dementia Care: from £2090
  • Self-Funded Nursing Care: from £2364
  • Self-Funded Nursing Dementia Care: from £2459
  • RESPITE Self-Funded Residential Care: from £2205
  • RESPITE Self-Funded Residential Dementia Care: from £2300
  • RESPITE Self-Funded Nursing Care: from £2574
  • RESPITE Self-Funded Nursing Dementia Care: from £2669

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Use of in-house cinema
• Access to gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Tor-na-Dee for full pricing details and T&Cs.

Contact Tor-na-Dee to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Tor-na-Dee to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Susan Jones-Wood (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (74)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Tor-na-Dee Reviews (64)

9.8

Tor-na-Dee has a Review Score of 9.8 (9.808) out of 10, based on 26 reviews in the last 2 years.
Over all time Tor-na-Dee has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Tor-na-Dee
  • 32
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Total of 64, showing 41-60
Review from Lynne R (Daughter of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very grateful for my stepfather to be in this excellent care home, the peace of mind that comes with the knowledge that a relative is being cared for properly and with kindness is invaluable. All members of staff I have dealt with have been extremely helpful. I would have no hesitation in recommending
this care home to anyone.
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Review from Brian P (Power of Attorney of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given at Tor-na-Dee is excellent! The resident is supported by staff who are happy and pass that joy on to the resident as they care for them. The communication between staff and myself always informs me of any health changes, medical concerns and the purpose of doctor visits. This is a home
that is very well managed and is to be commended for its family atmosphere and attention to details that matter.
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Review from H A (Daughter of Resident) published on 26 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum receives is excellent. The staff see to all her needs and are always very friendly. The staff and management have worked very hard this year through Covid. I have always been kept well informed during this time. I would recommend Tor-na-Dee.
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Review from Joan G (Daughter of Resident) published on 10 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The treatment and care of Dad are good. Although having to operate within Covid guidelines, which have proved hard for him to appreciate. Communication from the care home is excellent. Staff are understandable of Dads nature despite him often being difficult. The constraints of Covid have been difficult
for all limiting visits and outings etc. Overall very happy with the care home.
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Review from Lois D (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and management are sensitive to the wider family involvement of their residents care. We are made to feel involved and welcomed to participate. Mum's care is exceptional, personal and suited to her needs to feel safe, comfortable and part of the home community.
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Review from J R (Son of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Tor-na-Dee for over four years, and from day one, the level of care has been exemplary. Also, the communication to us as family members has been first class.
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Review from Craig A (Son of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and the care that they provide at Tor-na-Dee are absolutely outstanding. I would have no hesitations in recommending Tor-no-Dee care home.
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Review from Janice D (Daughter of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living in Tor-na-Dee since November 2018. Choosing a care home for a loved one is a big decision, and after visiting many homes in Aberdeen and Aberdeenshire, as soon as I walked into Tor-na-Dee, I knew I had found the one for my mum. During that initial visit, there was a group singing
session going on in the dining room, and as I stopped to look and listen, I was moved by all the beautiful voices and smiling faces, residents and staff. I was impressed with the friendliness of the manager, and as we moved through the whole home on my tour, she knew the names and chatted to all the residents, staff and visitors we came across. Tor-na-Dee has capacity for a large number of residents, but because the home is split into smaller units, there is a homely atmosphere. My initial impression of Tor-na-Dee was correct, and in the time my mum has been there, she has been extremely well cared for by all the wonderful staff in a clean, happy, active and well organised home.
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Review from K C (Daughter of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the level of care and communication received from the home/staff.
Excellent during Covid- unhappy with the care inspectorate grades - very unfair to the home and staff.
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Review from Allie F (Daughter of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Diligent staff and excellent care. My father has been treated extremely well since entering the home. We are very happy with all aspects of his care and feel the home and all staff provide a very loving and secure environment. We have been able to keep in contact with our dad and his well being throughout
the pandemic and are grateful for all the staff have done.
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Review from R W (Son of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The property, rooms and facilities are well presented. Good car parking. Friendly staff and management.
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Review from George E (Husband of Resident) published on 3 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well run establishment.
Caring staff, modern up to date facilities. Food is good. Activities well organised and extensive.
Scores consistently well in inspections by the Care Commission.
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Review from W D (Sister of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my sister was diagnosed with pancreatic cancer I was advised that she would require palliative treatment. It was imperative that she be placed in a well-run nursing home.
I experienced a very good impression during my first visit to Tor-na-Dee. It is light, airy and very clean. It was immediately
obvious that management was running a nursing home very efficiently with meticulous attention to every care detail. The manager and receptionist were very welcoming when my other sisters and I were shown through the building and eagerly invited query and observation which were responded to with due honesty and openness.
There was no hesitation in deciding Tor-na-Dee would be the perfect nursing home for my sister. She herself readily agreed that she would settle in comfortably and with ease which has proven correct.
All the staff without exception are exceedingly kind with genuine care and concern for my sister's welfare and comfort.
They demonstrate exceptional patience when dealing with the old and infirm. Management is very approachable and attends to any issues with immediate response. Tor-na-Dee's enviable reputation continues to be maintained at the highest level. A peaceful tranquil atmosphere permeates the whole environment.
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Review from Isobel M (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the standard of care and activities provided by this home.
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Review from Ethel S (Sister of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Some seven months ago I, along with my two other sisters, had to make a very unexpected decision regarding the future wellbeing of our eldest sister. She had just been diagnosed with a terminal illness - would be unable to return to her own home - and would require full nursing and palliative care.
Tor-na-Dee care home provided us with everything we had looked and hoped for. Having met the receptionist and care manager on our first visit we were immediately welcomed most warmly into Tor-na-Dee. A full guided tour followed our visit, and we left feeling confident that we had made the right decision. As time has gone by we feel very much 'part of the family' knowing the staff so well and seeing our sister receiving the best possible care and attention we hoped she would have. A very well run care home.
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Review from A M (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comprehensive review. Good to have the care home manager, a member of the nursing staff plus a care assistant involved with my mother taking part in the review. This enabled a thorough discussion on how Mum was settling in and interacting with staff and other residents.
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Review from Laura W (Daughter of Resident) published on 12 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not praise Tor-na-Dee enough. It's very tough realising it's time for a loved one to go into care and the team at Tor-na-Dee made the whole process for us so much easier. All residents are treated extremely well, individual care and attention is given to every resident , and they treat all residents
like a member of their own family. The home just seems to go that extra mile which for us we cannot praise enough. My Mum has been a different person since she moved into Tor-na-Dee and this is due to the amazing care she receives every day. The staff are trained to a high standard and really are very special people. Myself and my family will never be able to thank them enough for everything they have done. In my eyes, one of the best Care Homes I have ever witnessed, well done to everyone at Tor-na-Dee you are all truly amazing, keep up the good work.
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Review from Suzanne L (Daughter of Resident) published on 31 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tor-na-Dee is a great home. My father had a massive stroke and spent 5 months in hospital so it was a relief for us to get him into our first choice of home. This brought us such reassurance, especially when he was welcomed with the words "welcome home". From that moment, he has been treated with compassion,
care and laughter - all making us and him feel at ease. The staff, especially his lead nurse, have a lovely relationship with home and to see him smile with them is incredibly touching. The home are great at keeping us informed. We donated a model railway to the home and they made it into a big "opening of the railway" event and dad was asked to open it. They go beyond their "call of duty". Great home! Beautiful refurbishment. A true family.
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Review from Fiona S (Daughter of Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tor-na-Dee is a centre of excellence! Both my parents were there however, mum is no longer with us but my father continues to be looked after with care, kindness, compassion and patience.
The staff en-masse are welcoming, helpful and extremely hard working.
They are genuinely interested in the people
in their care and are very supportive to the families. The activity co-ordinators are second to none, a huge variety of activities provided.
The manager is hands on and knows her staff and her residents and has created a lovely atmosphere. The only reason I have scored the rooms between good and excellent is because the recent refurb of the public areas makes them look a bit tired. However, it is all the other aspects that really matter.
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Review from Dave M (Grandson of Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my grandparents have dementia and have stayed at Tor-na-Dee for a few years. They have been shown great kindness and treated with dignity throughout. After my grandma passed away in January my granda has been well cared for with many staff going the extra mile to ensure he is as happy as can be
expected. His recent move to a different unit has been fantastic with the care improving still and giving him a more stimulating environment to live in.
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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Tor-na-Dee is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.808 for Tor-na-Dee is calculated as follows: ( (252 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 307 Ratings = 4.808
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tor-na-Dee is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 11 Mar 2026
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (118)

Meet the Team (1)

Susan

Susan Jones-Wood

Job Title: Home Manager

I’ve been a registered nurse for more than a decade, mainly working with older people.


I chose to join Care UK because the organisation’s values match my own. There is also ongoing training, and we receive great support from the wider team.


One of the most important aspects of my role is to ensure everyone is safe and happy. It is wonderfully rewarding to see the positive difference the team here makes, enabling residents to live a fulfilling life.


As a home manager, it is important to be able to bring the team together and empower colleagues. Seeing a well-run team deliver the best possible care with a smile and seeing colleagues enjoying their roles makes me so proud of what I do. A big part of that means you need to have patience, empathy and kindness in this role; a good sense of humour helps too.


In 2024, we were recognised as the region of the year. For me and my colleagues, this was an incredible highlight.


Outside of work, I’m an enthusiastic scuba diver and have been lucky enough to dive in some amazing places; the Silfra tectonic plates are on my list to visit. I also have rescue dogs and help fund raise for various rescue charities.

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