Drumdarroch House Care Home, Insch, Aberdeenshire
Drumdarroch House Care Home, Insch, Aberdeenshire
Drumdarroch House Care Home, Insch, Aberdeenshire

Located in the heart of rural Aberdeenshire, just off the A96, Drumdarroch House Care Home is a one storey, purpose-built care facility with a homely atmosphere for 41 clients. Drumdarroch enjoys an open aspect on the edge of the village of Insch with fantastic views of woodland, Dunnydeer Hill and the remains of the Dunnydeer Hill Fort.

The home has close links with the village and the surrounding areas - these links are encouraged and fostered by way of events and activities throughout the year. Both bus and rail services are within easy walking distance of the home which is appreciated by visitors and relatives.

Each client benefits from a large, comfortable room with en-suite toilet facilities. There are television and telephone points in every room as well as a modern nurse call system. Clients can personalise their own room with their own small furnishings and pictures to help them feel right at home.

Catering staff provide tasty, nutritious, well-balanced meals with the flexibility to accommodate specific dietary requirements, particular client favourites and individual choice at all times.

Drumdarroch's friendly and caring staff are skilled in delivering a quality service to clients. =Each client has an allocated named nurse and key carer to assist them in all of their care and social needs.

Group: Priority Care

Person in charge: Deena Jacobs (Home Manager)

Local Authority / Social Services: Aberdeenshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 65+.

Single Rooms: 41

Shared Rooms: 0

Rooms with ensuite WC: 41

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Drumdarroch House Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Drumdarroch House Care Home has a Review Score of 9.8 (9.789)

The Review Score of 9.8 (maximum of 10) for Drumdarroch House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Drumdarroch House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.789 for Drumdarroch House Care Home is calculated as follows: ( (101 Excellents x 5) + (27 Goods x 4) ) ÷ 128 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Drumdarroch House Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 11 Reviews ÷ 8.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Drumdarroch House Care Home?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Drumdarroch House Care Home

  • Daughter of Resident/Service User
    6
  • Husband of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    1

I cannot fault the staff at the above care home for their undivided care and attention my father received whilst resident there.
They showed deep compassion and care in his last few days whilst my mum and I were struggling to come to terms with saying goodbye to my dad and I will be forever grateful.

How likely would you be to recommend Drumdarroch House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff and management were excellent in the care of my late husband. They always made him smile every day. I just can't thank the staff enough because he was such an active man and so proud he didn't like being disabled.
He is at peace now. No more suffering.
I would recommend Drumdarroch very much for their care.

How likely would you be to recommend Drumdarroch House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The palliative care my mother is receiving is excellent.
The whole family are also well looked after with food and tea/coffee provided for us.
We are kept informed of her situation and all the staff carry out their duties in a very caring manner.

How likely would you be to recommend Drumdarroch House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the care and attention extremely satisfactory. We cannot fault the attention my mum received in her last days and the family has been so well looked after during Mum's final days. Meals, cups of tea - excellent. A very big thank you to staff.

How likely would you be to recommend Drumdarroch House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with the care my mum has had in her short stay. Service has been excellent. The staff have been excellent - we have been well looked after.

How likely would you be to recommend Drumdarroch House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was in for 5 months and during her last days staff were excellent, with excellent care and hospitality for the family at this sad time.

How likely would you be to recommend Drumdarroch House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

The excellent care my mother is having is first class. The staff are very kind and helpful to all my family. They have made my mother very welcome and happy.

How likely would you be to recommend Drumdarroch House Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was a resident for 16 weeks and the care and support provided by Drumdarroch was excellent. The friendly, sympathetic, efficient and caring service provided by all at the home was much appreciated in the last few weeks of my father's life.
The staff were especially supportive and "nothing was to much bother" even when conditions were difficult and distressing.
100% happy with our choice of home and would not hesitate to give a glowing recommendation.

How likely would you be to recommend Drumdarroch House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My dads stay at Drumdarroch House Care Home was lovely. The staff were excellent as well as caring they were friendly, compassionate and went well above the call of duty. Dad's passing was made a lot better because of the lovely staff for him and the whole family. I could not fault any aspects of Drumdarroch House Care Home.

How likely would you be to recommend Drumdarroch House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Drumdarroch is a welcoming and homely place. All staff are pleasant, approachable and very friendly. Attention to residents various and sometimes demanding requirements is sympathetic and caring. Input from relatives and friends of the residents is encouraged by the managemeƱt

How likely would you be to recommend Drumdarroch House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Services provided fully cater for user's complex personal requirements and provides reassurance to the family that the user is treated as an individual. Varied and regular social activities ensure a stimulating environment where participation is encouraged. Equally the right to decline participation for some quiet time is respected.

How likely would you be to recommend Drumdarroch House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2018

Job Vacancies

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Care Home Idol 2016

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