Search...

Drumdarroch House Care Home

Mill Road, Insch, Aberdeenshire AB52 6JA
Drumdarroch House Care Home Logo
Jobs
Drumdarroch House Care Home logo
We feel the care home has skillfully managed all the difficulties of the pandemiCraig T(Son of Resident/Service User)
Drumdarroch House Care Home, Insch
Mum speaks highly of the meals provided saying that there is plenty of variationRaymond C(Son of Resident/Service User)
Drumdarroch House Care Home, Insch
Drumdarroch House Care Home, Insch

Located in the heart of rural Aberdeenshire, just off the A96, Drumdarroch House Care Home is a one storey, purpose-built care facility with a homely atmosphere for 41 clients. Drumdarroch enjoys an open aspect on the edge of the village of Insch with fantastic views of woodland, Dunnydeer Hill and the remains of the Dunnydeer Hill Fort.

The home has close links with the village and the surrounding areas - these...  

Care Provided by Drumdarroch House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Drumdarroch House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Good to Know

Group / Owner

Person in charge

  • Wendy Stephen(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (2)

Parking

  • Free Parking on-site

Drumdarroch House Care Home Reviews (75)

Submit a Review
9.9

Drumdarroch House Care Home has a Review Score of 9.9 (9.864) out of 10, based on 36 reviews in the last 2 years. Over all time Drumdarroch House Care Home has 75 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Drumdarroch House Care Home
Loading...
Showing 75 reviews matching selected criteria
Review from R I (Granddaughter of Resident) published on 25 April 2025 Submitted via Postal Card
Overall Experience

My granda has been a resident for a few months now and we are very happy with his care. The staff are always very friendly and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T H (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

My mom moved to Drumdarroch from a previous really bad experience in care. The difference is absolutely amazing. Like night and day! Calm, efficient, bright, cheerful and well managed. Albeit early days and mom is not ready to engage in activities. I am sure with the support offered she will soon be joining in. I really feel we have found the ideal home for my mom and look forward to lasting relationship with all the staff at Drumdarroch.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from G B (Son of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience

Very well cared for in her final days. Made very comfortable and staff very caring and efficient.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B R (Husband of Resident) published on 24 February 2025 Submitted via Postal Card
Overall Experience

Unbelievable. I was so taken back by the close team work. I now have a real understanding of the dedication of the staff members I now feel so much more relaxed about my wife's life and the amazing care given to all residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Regular Volunteer) published on 24 February 2025 Submitted via Postal Card
Overall Experience

I have been visiting Drumdarroch for several years with children from a nearby nursery setting, to share intergenerational sessions with the residents which are enjoyed, and engaged in, by all generations. The staff have always supported our visits and we feel welcomed, nothing is ever too much trouble. Seeing relationships form between children and residents is wonderful! I, along with the children look forward to our weekly visits, thank you so much for accommodating us!

Reply from Veronica Gibson, Director at Drumdarroch House Care Home

Thank you so much for your kind words and for taking the time to review Drumdarroch. This really means a lot to the team in the home. We are extremely proud of the whole staff team at Drumdarroch.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Anne G (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

My mum has been a resident for a few months and the care she has been given has been great, everyone is very kind friendly and helpful when asking questions.

Reply from Andy Prior, Director at Drumdarroch House Care Home

Thank you so much for your lovely review. We will make sure all of the team at Drumdarroch are sent your review directly. It means so much to us and them to hear such positive feedback. Kind Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Duncan T (Friend of Resident) published on 26 December 2024 Submitted via Postal Card
Overall Experience

I can honestly say that all the staff at Drumdarroch Home managers, nurses, carers, cleaners right through to the maintenance person are a fantastic team, so helpful, and nothing is too much bother for them. The home also has a very high standard of cleanliness. There always seems to be some sort of entertainment/ activities going on as well with plenty of food and refreshments throughout the day. I would thoroughly recommend Drumdarroch to anyone looking for a care home for themselves or a relative.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card
Overall Experience

Since my mum became a resident, she and all our family have been made to feel so welcome and included. Their motto is 'If this is your mums new home, it is also yours' - and that is exactly how we have been made to feel. The management, nurses and carers always stop to say hello and engage in conversation. Nothing is ever too much for them. They have certainly made the hard decision so much easier.

Reply from Andy Prior, Director at Drumdarroch House Care Home

Thank you very much for your lovely review. We are so glad Wendy and the team have made you feel so welcome. They all do a wonderful job and they love to hear such positive feedback. Kindest Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Daughter of Resident) published on 18 September 2024 Submitted via Postal Card
Overall Experience

As my mother only just moved into Drumdarrock House this review is based on her welcome. The manager and staff have been most helpful and welcoming. My mother's room was arranged by ourselves but there was a lovely welcome card and flowers given for her arrival. Since then we have had only the best attentive updates on my mother's current stay and very grateful to have found her a room.

Reply from Andy Prior, Director at Drumdarroch House Care Home

Thank you for reviewing Drumdarroch. We are so pleased you chose Drumdarroch for your mother. The Manager and her team will be thrilled to read how happy you have been with the welcome your mother has received. Kindest Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from C T (Niece of Resident) published on 13 September 2024 Submitted via Postal Card
Overall Experience

Welcoming! No matter when I visit my aunt I am always made very welcome. Drumdarroch has been a "live-saver" not only for my aunt but myself also. She has such good care, that I feel safe to go visit my family without worrying about her safety. It's been treated with a makeover recently so it is modern, fresh and a good space wherever you turn. All the staff are friendly and professional. As well as indoors the outdoors are tidy, pleasant and now solar panels too!

Reply from Andy Prior, Director at Drumdarroch House Care Home

Honestly one of the kindest reviews we have ever received. Thank you from all of us at Priority Care for taking the time to leave such a clearly heart felt review. The Home Manager and the whole team at Drumdarroch will be as thrilled as we are to read it. Kindest Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card
Overall Experience

Since the new manager started, the home as a happy atmosphere, the staff are happier and there have been lots of new things such as coffee mornings, silent auction sales etc. The manager is very approachable, always has time to speak with you and always goes about and interacting with residents.

Reply from Andy Prior, Director at Drumdarroch House Care Home

Thank you very much for taking the time to provide your feedback. It is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K E (Resident / Service User) published on 12 September 2024 Submitted via Postal Card
Overall Experience

The staff are always on hand to help if needed. Areas are always clean. Activities are always on for residents. Food is good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T P (Granddaughter of Resident) published on 12 September 2024 Submitted via Website
Overall Experience

Moving my grandmother into Drumdarroch was a very good experience, the staff were kind and allowed us to set the room up as we wanted. The welcome card and gifts were very nice and my gran is being well looked after. The food looks and smells delicious with plenty on offer at each meal time. Both nurses I have met are really lovely and all staff are very much resident-led, so if my gran wants to have a long lie this is no problem. We are only one week into her staying at Drumdarroch but so far it has all been very positive. Even though my gran is maybe not the easiest person right now, as a family we have been kept in the loop and reassured at every step.

Reply from Andy Prior, Director at Drumdarroch House Care Home

Thank you very much for taking the time to leave a review. We are extremely proud of everything the manager and all of the team at Drumdarroch do. Your feedback means so much to us all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A M (Daughter of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience

Going into the home to see my mum it is a better-feeling environment and friendlier staff. The management are always ready to speak to you and answer all our queries.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I H (Son of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience

My mother is being cared for with dignity, and respect, and she feels safe and is very happy with the kindness and empathy shown to her by all the team here. The facilities are scrupulously clean and the friendliness and warmth of the staff have been consistently outstanding. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Daughter of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience

The quality of care is excellent. The staff are knowledgeable, caring and helpful in all aspects of care.

Reply from Andy Prior, Director at Drumdarroch House Care Home

Thank you very much for reviewing Drumdarroch. All of the team do such a wonderful job, it's lovely for them to hear such positive feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Friend of Resident) published on 11 July 2024 Submitted via Postal Card
Overall Experience

My friend received outstanding care at Drumdarroch House Care Home. All the staff have been very professional and welcoming making everyone feel at home. Especially important to acknowledge the professionalism, integrity and advice given during end-of-life care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham M (Son of Resident) published on 21 March 2024 Submitted via Website
Overall Experience
Lots of improvements to the home itself, for example new slip free wooden flooring throughout the home and new blinds in each room. All this was done quickly and smoothly with little disruption.
Also lots of person to person improvements taking account of residents, staff and relatives opinions, for example making playing games for the residents bespoke to what they like rather than a group take it or leave it.

Lots of activities to promote the home for example bake days which raised funds for the home and was very enjoyable to participate in.

Reply from Andy Prior, Director at Drumdarroch House Care Home

Thank you so much for your kind words and for taking the time to review Drumdarroch. This really means a lot to the team in the home. We are extremely proud of the whole staff team at Drumdarroch.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from E S (Next of Kin) published on 21 March 2024 Submitted via Website
Overall Experience

Since new management has been in place, I see a positive change at Drumdarroch House. Staff appear to be happier, and there has been a positive change in record keeping. I feel happier regarding my Mum’s care. I feel if I have any concerns, I can approach the staff, or manager and feel that my concerns will be listened to and addressed. I am my mum’s voice, she is unable to speak for herself.

Reply from Andy Prior, Director at Drumdarroch House Care Home

Thank you so much for taking the time to review Drumdarroch. It's great to hear how happy you are with the manager and her team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise F (Daughter of Resident) published on 21 March 2024 Submitted via Website
Overall Experience

My mother always says how happy she is there and that the staff are funny and kind. I have always found the staff to be efficient, professional and helpful. The rooms are orderly and there always seem to be events and activities on.

Reply from Andy Prior, Director at Drumdarroch House Care Home

We very much appreciate your words of praise for the carer & the whole team at Drumdarroch. They all work hard to ensure the highest standards of care are provided. These reviews are a lovely way to recognise this hard work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 24 March 2026
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Drumdarroch House Care Home.

Upcoming Events

There are no upcoming events for Drumdarroch House Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Drumdarroch House Care Home.

Meet the Team (1)

Wendy Stephen
Wendy StephenJob Title:Home ManagerJoined: 2023

Hello, I'm Wendy Stephen, the Home Manager at Drumdarroch Care Home.

I qualified as a State Enrolled Nurse many years ago in Oldham, Lancashire, and worked as a night nurse in the local hospital.

I continued my career in nursing working for the MS Society for almost 10 years, which is when I started my journey within the care home environment, as a staff nurse working up to Home Manager Peripatetic Manager Quality Management and latterly Regional Support Manager. During this time I completed a conversion course to a first-level nurse followed by a degree in Nursing.

During my career, I have experienced working with a variety of homes which have been under focus and require support to improve standards to allow them to improve their grades and also homes which have good grades to ensure that they maintain the required standards.

I bring my years of experience to Drumdarroch and share this to ensure that I continue to support staff, residents and relatives whilst supporting staff to maintain the standards already embedded.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Drumdarroch House Care Home to verify any information. View our terms and conditions. Drumdarroch House Care Home has an Enhanced Service -more info.