Drumdarroch House Care Home

I am very happy with the care that my mother has received here over the years. She has always been treated with patience and respect and seems content and happy these days. As her dementia and physical capabilities have worsened, the staff have increased the level of support to keep her safe and comfortable.

My experience to date at Drumdarroch House Care Home has largely been positive with a reasonable amount of care and attention being applied by staff. The level of cleanliness is good and the food is to a good standard. Activities are interesting and at times fun to take part in. The only real area for improvement is the outlook from Mum's room which currently looks at bin storage. I have asked the question more than once about relocation to another room when one becomes available but this has not happened despite there being several departures from the home.

All staff management and volunteers are doing a marvellous job tending to residents and more so during the stressful times of covid. They are always very helpful when I visit. I certainly couldn't cope if I was to take on the job of caring even for my family member. I thank them one and all, very much.

Mum was in Drumdarroch Care Home for around fifteen months until her death in December 2022. Mum always looked clean and tidy when we visited her and we, as a family, would say she blossomed in the care of the staff there. She was encouraged to take part in a variety of activities and enjoyed being in the company of the other residents. The staff were always smiling and friendly and they endeavored to make sure all Mum’s needs were met. During Mum’s final days, the care and kindness extended to Mum and our family was second to none. The nurses, carers and managers took care of us as well as Mum so well. First Class! We are so pleased that Mum got a place in Drumdarroch.

The couple of outings on the bus have been a great lifter of spirits.

The staff are experienced in the challenges of dementia and our family are heartened that Dad is now in this safe, caring environment.

Drumdarroch seems to have been a bit slower in opening up to visitors than other care homes in the area. I feel my mother has been kept safer because of this. Although unaware mostly of what is going on around her, she is content and has been looked after in a way I am happy with. I would highly recommend Drumdarroch House Care Home!

Overall, I would imagine, from a resident’s perspective, that Drumdarroch House Care Home is a good place to be.

Well done to all at Drumdarroch, keep up the good work.

I have marked them good as I had to make a choice.

The nurses, carers and everyone at Drumdarroch Care Home cannot be praised highly enough for their attention to our Mother during her 3 years stay. The very highest level of respect and dignity were shown to her and us as a family in her final hours and no amount of effort was spared to make her as comfortable as could be. We are forever thankful to you for looking after her so well. We should also praise everyone at Drumdarroch for their sterling efforts in keeping COVID-19 out of the facility during the pandemic.

My mum has been a resident since Dec 2019 and we wanted to pass on a huge thanks to the team at Drumdarroch for all the care and attention they give to mum, especially with the added pressures of the lockdown restrictions. They always ensure that we have been able to keep in touch via FaceTime calls and when possible I was able to visit in person (with strict safety controls in place). This past year has been exceptionally difficult for everyone but especially for those working in healthcare. We can only imagine how hard things have been and the difficulties they have faced, but we feel the care given at Drumdarroch is exceptional and we can’t speak highly enough of what they all do. We have nothing but admiration and respect for all the team at Drumdarroch and know that everyone resident there is in the best of hands.

It is now a year since my 91-year-old aunt went to stay at Drumdarroch House. She has been treated exceptionally well, and this has given our family great peace of mind. We have been particularly impressed by how the staff at the home have coped with Covid-19 lockdown. They have done everything possible to keep residents safe while offering virtual access to families to maintain those important bonds. It can’t be easy to keep the ship afloat at such difficult times, knowing that one misjudgment could have terrible consequences, but Drumdarroch House has not put a foot wrong throughout. We continue to be impressed and reassured.

My dad was in Drumdarroch for just under a year. Throughout the time that he was there, he received excellent care. ALL the staff (nurses, care assistants, support staff, kitchen, laundry, cleaning and management) were wonderful to dad and to us throughout dad's time there. Recently dad had a big, unsurvivable medical event, he went into hospital acutely but returned to Drumdarroch for palliative care where he and we were exceptionally well supported throughout his final days. Everyone was wonderful to us and to Dad, he couldn't have been better cared for. Having had the experience of a number of care homes both in this country and abroad, I am so thankful that my Dad was at Drumdarroch, everyone there was genuinely caring and compassionate; thank you all so much.

I found the matron a pleasure to deal with at all times. I found her very caring and compassionate. My sister, being a very private person, did not participate in the many activities on offer in the home, but it was obvious the activities co-ordinator tried very hard to engage with the residents. The final end-stage care was very good thanks to the dedicated night staff.

My father-in-law moved to Drumdarroch last year and we have noticed a great improvement in him. He is very well looked after and the staff are very welcoming and friendly and we feel relaxed knowing he is getting the best of care. Would highly recommend to anyone thinking of looking for a family-friendly care home.

No concerns. Everything clean and tidy. Staff very helpful and caring. There are plenty of activities for the residents to do. The food is excellent with a range of healthy options. It's easy for friends and family to come and go as they wish. We are also offered a cup of tea or coffee and a biscuit at fly times. Very relaxed atmosphere.

I found the quality of care was exceptional with adequate facilities and well located in the village. The thing I really liked about the home was the professionalism and friendly staff. The staff had built very genuine and personal relationships with my parents and this meant a great deal to them.

I have found Drumdarroch staff ever so helpful and caring and trying to make the residents feel comfortable and at home as much as possible. Trying very hard to keep everyone entertained and occupying their time when possible.

Everything is up to standard.