Barchester Lethen Park Care Home

Berrymuir Road, Portlethen, Aberdeen AB12 4UF
Review Us
9.9 60 Reviews
  • Barchester Lethen Park Care Home, Aberdeen
Lethen Park is located in the town of Portlethen, approximately 10 miles south of Aberdeen City. They provide first-class 24-hour nursing care alongside expert care for people with dementia in their Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organised activities for residents.

Professionals think you'll find they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £2063

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester Lethen Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Annette Brown (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (14)

Visiting

  • The home has open visiting

Parking

  • The home has a front and rear car park

Barchester Lethen Park Care Home Reviews (60)

Total of 60, showing 1-20
9.9

Barchester Lethen Park Care Home has a Review Score of 9.9 (9.936) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Lethen Park Care Home has 60 reviews.

Overall Experience

  • 47
  • 12
  • 0
  • 0
  • 1

Date Published

60
6
12
17
43
Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Lethen Park Care Home since 18th March 2025. I cannot thank all the staff there for the kindness and courteous manner they have shown towards my wife.
I was particularly pleased with the way my personal stress problem was dealt with. The care manager showed alot of sympathy and
helped me achieve the resolution I needed.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All the staff are great, mum is very happy and enjoyed the environment, all staff are always happy to help and very attentive. Mun enjoyed the dancing and the hairdressers and activities have been amazing taking my mum to a park entertainment is always amazing. Management and amin are wonderful

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Lethen Park Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Dad has issues with washing & changing clothes. Staff trying hard to help. The activities coordinator goes out of her way to organise an outing or activity to engage Dad and has formed a close bond with him. She goes the extra mile.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Lethen Park Care Home

Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Lethen Park from hospital after a turbulent 6 months and a broken hip. It sadly turned out this move was her last 6 weeks of life, and we cannot thank the staff enough for the gentle caring and support provided not just to mum but to us as well, particularly during her final week.
Even though mum was sedated on palliative care that last week, and we were there most of the time, many of the staff in her unit came in to say goodnight to her when going off shift. That level of care went above and beyond.

Reply from Jane Longstaff, DSM NE & Scotland at Barchester Lethen Park Care Home

Condolences to you and the family. Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The past few month my beloved sister has been a resident at Lethen park. During this time the management and all the staff have been simply amazing. My sister is so very young and has been at Lethen park due to a Brain tumour. The end of life process has been so very empathic, caring and treated with
the upmost dignity. our beloved sister passed away in a home that shows so much love and care to everyone including us as relatives. We can not thank Lethen Park enough. We would like to say a special thank you to the night shift team in particular they were beyond amazing. We would like to thank the activity staff for all their compassion during this time. We would like to say a special thank you the maintenance manager for making my sisters room feel so very special for the time she was there. We will be for ever thankful to the staff at Lethen park. love always in my heart.

Reply from Wendy McGowan, Regional Director at Barchester Lethen Park Care Home

Thank you for such lovely feedback, at what must have been the most difficult of times for you and your family. The team at Lethen Park are both thankful and humbled by your kind words

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Lethen park continue to go above and beyond for our Mum, My mum has COPD and lethen park provide exceptional care . Everything is amazing activities, food, maintenance, housekeeping, the nurses, the management.
Everyone is so welcoming

Reply from Wendy McGowan, Regional Director at Barchester Lethen Park Care Home

Thank you for your lovely feedback - the Team at Lethen Park are proud to support your mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Barchester Lethen Park Care Home for just under seven years, a very long time.
The care and attention she received was absolutely amazing. The carers, nurses, chefs, kitchen staff, office staff and activities coordinator were all so involved in caring for Mum, encouraging her to be involved
but equally letting her be on her own if that was what she wanted but always checking she was ok. The menu is so good, if there's nothing that they like then they'll make something else but there is a great choice.
Activities galore if you want to be involved and a weekly hairdresser (who is amazing) to keep them all looking beautiful.
The manager's door is always open if you have any concerns.
Mum unfortunately passed away at the end of December and we were looked after so well the days before she passed and we could be there anytime.
I'll miss my visits as everyone is a friend.
You guys are amazing!

Reply from Wendy McGowan, Regional Director at Barchester Lethen Park Care Home

Thank you so much for your kind words. It was such a pleasure to look after your mum over the past seven years, she will be very much missed amongst the Lethen Park team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Barchester Lethen Park Care Home, Portlethen, and is extremely well looked after. The home has been refurbished in recent months and is very modern and very comfortable.
Staff are dedicated and friendly.

Reply from Wendy McGowan, Regional Director at Barchester Lethen Park Care Home

Thank you for your review. The team at Lethen Park value all feedback and we really enjoy making each day special. Thank you for your positive comments regarding the care of your mother and we're also delighted that you like the refurbishment. We are particularly proud of this ourselves.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad's been in Lethen for about three years now. He is really well cared for and enjoys the range of activities provided. As I live in Glasgow, it helps me seeing him on social media joining in and enjoying himself.

Reply from Wendy McGowan, Regional Director at Barchester Lethen Park Care Home

Thank you for your review. The team at Lethen Park value all feedback and we really enjoy making each day special. It's great that you can see this via social media. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

When my dad came to Lethen Park he was rather unsettled however the activities team buddied up with him and supported him daily with settling in, dad has been at Lethen Park for nearly a year and I can honestly say it is a weight off my shoulders. He is so safe and I can sleep peacefully knowing he
has everything he needs. Recently the maintenance manager has helped with my dad's windows and supported his dementia. The activities girl is amazing at understanding my dad's needs and suggested a window covering which has made a huge difference to his well-being. The food is amazing and my dad loved when the chef visits him daily and has a chat with him. All the carers are incredible and they all meet his needs and more. I feel like my dad has a family at Lethen Park as well as our beloved family. The housekeeping staff are amazing and treat him with dignity and love.

Reply from Jane Longstaff, On behalf of Lethen Park at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My sister is a resident at Barchester Lethen Park Care Home in Portlethen, she has been a resident there for over a year, she loves all the staff and her friends at the home. She loves her room and her close friends, my sister enjoys walks and all activities.

Reply from Jane Longstaff, On behalf of Lethen Park at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Barchester Lethen Park Care Home is a fab home that goes beyond expectations looking after my father-in-law, it was their emerald anniversary today and I got in touch to see if they could do something, seeing that Mother-in-law visits on a Friday, and they organised a lovely afternoon tea for them to
have together. Honestly, just makes my heart swell that they really look after each resident that lives there.

Reply from Jane Longstaff, On behalf of Lethen Park at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Lethen Park since the end of March 2023. I can honestly say I was a bit apprehensive at the start as I knew he wasn’t wanting to leave his house but after numerous falls it was a decision I had to make & thankfully I chose a home that I am very happy with! Dad went in for respite
initially but once accessed there was no going home. The staff certainly look out for my dad & other residents & in light of a recent fall dad had (not at the care home ) they proved just how caring they are by being diligent & persistent with getting Dad the treatment that he needed! If it hadn’t been for them my dad would have still been waiting for a half hip operation as the hospital kept sending him back to home saying nothing was amiss. I can’t but thank them enough for their professionalism in the situation. Every member of staff seems to be happy in their job & they all work as a team from the manager down to the cleaning staff & it just makes for a very happy environment.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your lovely review and comments, we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided and the activity coordinator is very community and resident-focused. Food is good and the home is well-entertained and active. The garden project has made a huge difference to the building.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your lovely review and comments, we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Barchester Lethen Park Care Home are always attentive and caring towards my mum in memory lane, the activities girl ensures my mum is well cared for and always has lots to do. The new activity assistant is really compassionate to my mum's needs. The food is always to a high standard and also is the
rooms. The staff have changed recently however I am very happy with this change and the manager is lovely. Lastly, the admin lady is just wonderful and always helps me when I call

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My gran moved into Lethan Park recently, but the difference since she moved in has been unbelievable and so amazing to see! It is very clear that she is well cared for by the staff and thrives on the company of the other residents and the engaging activities that are provided by the staff. The communication,
compassion and care that has been shown by the whole staff has made the transition into a home much easier for the whole family. Knowing my gran is well cared for and happy is all that we could wish for - thank you.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From my first dealings with Lethen Park Care Home, I was impressed. One member of staff spent an hour showing us around, and we knew by the end of the hour that we would be happy to have Lethen Park as Grandma's new home. From then on, every member of staff has gone out of their way to welcome not just
Grandma but all of us. I cannot praise the staff enough for the time and care they have given. As a family, we feel that we have got the lady we loved and knew back (or almost!), and Grandma herself is more settled and happy than we ever could have hoped for.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our mum recently had a fall in the home, and an ambulance had to be called. The nurse in charge called us right away so we could be with her while waiting for the ambulance. The staff were amazing with both us and Mum. They tried to keep her as comfortable as possible while dealing with all the other
residents. Mum was shown respect and dignity throughout her ordeal. The nurse in charge was due to go off shift and on holiday but chose to stay with Mum until he had confirmation that she was going to be OK. All of the staff on duty that night were amazing.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The best care that anyone could wish for. They always go the extra mile. Keep up the excellent work. Activity organiser gets everyone going. Food is good, always caters for different needs. They have special nights to get the whole family involved. Great care home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Standard of care is great. Very friendly staff. He gets taken out and about, which is great for him. Always involved when he can be. Plenty of entertainment which is well organised and residents enjoy getting out in the garden to sit or help is a boost. All good.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lethen Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Barchester Lethen Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Barchester Lethen Park Care Home is calculated as follows: ( (190 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 202 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lethen Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 21 Jan 2025

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Very good

(5)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (11)

Loading...

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Barchester Lethen Park Care Home

What types of Care is Barchester Lethen Park Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Lethen Park Care Home have?

There are 55 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Barchester Lethen Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Barchester Lethen Park Care Home to the centre of Aberdeen?

6.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Lethen Park Care Home to verify any information. View our terms and conditions. Barchester Lethen Park Care Home has an Enhanced Service - more info.