Barchester Lethen Park Care Home

My mum moved into Lethen Park on 10th March, so only a week prior to them locking down the facility due to COVID-19, so I was only able to visit on the day she moved in and a couple of days later. Mum seems to have settled well, and we have a weekly Skype call arranged by the staff which I always look forward to. The few visits that I have had to Lethen have been extremely positive - not only am I comfortable with the care provided to my mum, but they have been a great support to me too following the passing of my dad just a month prior to Mum moving in. The facilities are lovely and well maintained and I get great comfort knowing the staff there all care so much about the residents.

Since my dad went into Lethen Park, we have been delighted with the care he has received. After viewing quite a few homes, we knew that he would be very at home at Lethen Park and he settled in very well. Visiting is usually anytime and we always feel welcome. During the Covid-19 pandemic, they have done their best to keep relatives informed and have set up weekly Skype calls with residents so that family can keep in touch and see their loved one's faces. This has been invaluable and has meant peace of mind for us. The staff work so hard and it really is like being part of a big family.

I have been impressed with the level of care my father has received since he moved in almost three years ago, however, the additional care and attention to his family's needs have been even more impressive since the home went into lockdown due to the COVID 19 outbreak. I am very pleased to get regular updates when I call and pleased that the staff take the time to make video calls each week. This has been a source of comfort at a difficult time. Thanks to all involved.

My father has been a resident at Lethen Park for a while now. The staff are excellent at keeping him safe from the Covid-19. We get a FaceTime every week which, for all residents, is a great thing for the staff to do, especially as they have enough on their plates to do, but even before the Covid-19 outbreak, I find staff very friendly and caring, keeping residents in good spirits. A big thanks to all staff who do a great job under very difficult conditions.

My mother has good and bad days, but I've yet to see any staff member having a bad day, they are always so friendly, enthusiastic and extremely caring to my mother and the other residents.

The carers looking after my grandma at Lethen are amazing we have a facetime once a week too and their hard work and dedication should be recognised. We as a family are overwhelmed at the kindness and care she receives.

I could not wish for any better carers looking after my grandmother. She is always so happy when we get our weekly FaceTime. I am so assured that they are looking after her well. Thanks to all the staff.

I am impressed by how the entire staff work so efficiently as a team in providing round the clock care necessary for my mother and other residents needs. The staff always communicate well with family showing compassion and caring. It appears evident that no matter what job position staff do, all are competent in providing resident centred care. I’m very happy that my mother is cared for in such a home-like setting.

My dad has been in Lethen Park for 3 years and after a slightly difficult start he has settled in well. The staff are friendly and helpful and during this difficult time with Covid 19, they have eased the loneliness by arranging FaceTime chats between me and dad. I am particularly impressed with the way they have kept all residents safe during these difficult times. Overall they have given my dad a much better quality of life than if he had struggled in his own home.

Very happy with the care provided for my mum. The home is in a nice setting and is bright and airy. The staff are friendly and caring, and especially in this Covid situation, do remarkably well to keep things as normal as possible. The entertainment lady helps my mum stay in touch with us via video calls. It's a pleasure to see her face light up when she sees her great-grandson on the screen. Keep up the good work girls and guys it's very much appreciated.

My mother has been a resident for over 3 years now and has received excellent care and support through her onset of vascular dementia. She has a lovely room and ensuite shower room, which are personalised with some of her furniture, paintings, photographs etc. Throughout her deterioration, the staff have managed the changes with evermore support both mentally and physically. Lethen Park is always spotlessly clean and tidy. The atmosphere is always happy and chatty. The staff are always very friendly and helpful. The residents have a very good choice of meals, and their preferences are taken into consideration. The afternoon cuppa and cakes are always very popular. All of the residents are well looked after day and night. To date, Lethen Park staff and residents have been safe from Covid-19, due to the organisation and care of the staff, which has been greatly appreciated by many. Highly recommend Lethen Park.

My mum has thrived since she moved into Lethen Park. Thankfully, she had settled well prior to the COVID-19 lockdown. Given, the unprecedented challenges during this time, it has been a great comfort to me and our family knowing how well she is being cared for. We are extremely grateful for that.

My Mother has Dementia and has been a resident since December 2017. I was very apprehensive of my mum going into a Care Home and cannot fault Lethen Park. Everyone at the Home is fantastic, they really care about the residents. There is a real sense of fun with lots of activities and generally an all-round environment of love and care. The Home has set up FaceTime meetings so my family and I can still see and communicate with my mum, which is fantastic. I would like to thank everyone working at the Home for their great work, enthusiasm and care.

The staff are all very friendly and caring to not just the residents but also their families and are on hand to listen to any concerns or questions that we may have.

My mum has been in Lethen Park since October last year. Staff are outstanding and treat her with respect, warmth and such kindness. During this difficult time with covid-19 we are unable to visit, staff have set up video call sessions so that our family can communicate with her. This has meant so much to my dad and I and also My mum. So thank you to all the staff at Lethen Park, you are doing a wonderful job. Stay safe.

It is so hard letting your loved one move into residential care, however, Lethen makes the move so much easier.

My uncle loves it so much, I never thought of putting my uncle in a care home before but I went and looked at them and Barchester Lethen Park Care Home was by far the best one and we were so happy to take him there. It is so caring and loving and very welcoming as well.

We reviewed seven homes in the Aberdeen area and we were delighted to put my husband in to Lethan Park.

Staff excellent.

My Father started in a residential care home. Unfortunately, after a stressful experience, we had to transfer to another home. Our first visit to Lethan Park we found the manager and admin staff very helpful and friendly. My Father has now settled down without any difficulties thanks to all the staff's caring, cheerfulness and support. I would have no problem at all in recommending Lethen Park to anyone.