St Olaf Care Home

Cawdor Road, Nairn IV12 5EF
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9.7 56 Reviews
  • St Olaf Care Home, Nairn
St Olaf Care Home is situated in the seaside town of Nairn.

At St Olaf they provide high quality, personalised nursing care for older people. There's also a specialist unit dedicated for those living with dementia and have facilities for respite care.

The home offers 41 fully furnished en-suite bedrooms finished to exceptionally high standards. All of the rooms have en-suite wet rooms, and some include a small kitchenette and dining facilities.

The home has some of the latest technology to ensure the safety, well-being, and mobility of residents while allowing them to be as independent as possible.

The home is deeply committed to developing a relaxed and happy home where people enjoy living and working. Residents are offered a variety of activities that can be tailored to their needs to ensure they can socialise and continue to enjoy hobbies.

There are six spacious lounge/dining areas so residents can choose where to enjoy the nutritious meals prepared by a highly skilled catering team.

St Olaf's landscaped gardens are easily accessible, providing an attractive area to sit and relax or enjoy a spot of gardening. Residents can also choose to pop into the hairdressing and beauty salon for a spot of pampering.

There is access to allied health professionals, including physiotherapists and podiatrists. There is also full medical support from local General Practitioners, the local hospital and the Community Mental Health Team.

The home is conveniently located in Nairn, close to Inverness.
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Care Provided by St Olaf Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1635
  • Self-Funded Residential Dementia Care: from £1635
  • Self-Funded Nursing Care: from £1635
  • Self-Funded Nursing Dementia Care: from £1635
  • RESPITE Self-Funded Residential Care: from £1635
  • RESPITE Self-Funded Residential Dementia Care: from £1635
  • RESPITE Self-Funded Nursing Care: from £1635
  • RESPITE Self-Funded Nursing Dementia Care: from £1635

These prices are only a guideline, please contact St Olaf Care Home to find out the exact price for your requirements.

Contact St Olaf Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact St Olaf Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Kathryn Allan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Single Rooms with Ensuite Wet Room (41)

St Olaf Care Home Reviews (56)

9.7

St Olaf Care Home has a Review Score of 9.7 (9.732) out of 10, based on 26 reviews in the last 2 years.
Over all time St Olaf Care Home has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to St Olaf Care Home
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Total of 56, showing 21-40
Review from Susan H (Daughter of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was resident in St Olaf Care Home for the last two months of his life. We had had to be with him around the clock for two months prior to that and were at breaking point. It was an enormous relief when, to all my questions, the answer was, 'yes, we do that'. I cannot fault the care Dad received,
it was excellent, including his end-of-life care. It could not have been better in a hospice, and was all the better for being in his own room with his own belongings around him. All the staff and doctors are very caring, considerate and respectful. I was with my father constantly during his last days and not only was Dad well taken care of but I was too, including meals and cups of tea/coffee whenever I needed them. Nothing was too much trouble. The rooms and the home in general are kept spotless, Dad's clothes kept clean and tidy and linen and towels changed daily. In fact it is like a very homely hotel but with added personal and nursing care. I cannot thank them enough.
Reply from Kath Allan, Care Home Manager at St Olaf Care Home
Thank you for your kind words - it was a pleasure to care for your dad. I will pass on your kind words to all the staff
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Review from Judith W (Daughter of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been a resident of the care home for four years now and although there has been a number of staff changes over this period I have found them to be friendly and helpful including during lockdown.
St. Olaf’s is a well-appointed, medium-sized care facility which is always clean and tidy.
The activities staff try their best to organise events within the care home. I know it would be difficult to staff short outdoor trips but I would have liked to have seen that opportunity.
My father enjoys the meals served there and visiting family are often offered tea, coffee and cake.
Communication is important and the staff are pretty good at updating me regarding any medical care for my father and if he’s had any falls which is rare.
Reply from Cameron, Care Home Representative at St Olaf Care Home
Thank you for your valuable feedback. We're glad to hear about your positive experiences regarding the friendliness and helpfulness of our colleagues, the cleanliness of our facility, and the…read more
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Review from D B (Husband of Resident) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Wife has been in St Olaf Nursing and Care home for over a year and has been very well nursed and cared for by their dedicated and devoted staff, who are very well trained and motivated. I visit her virtually every day and am always welcomed with a cup of tea, and an update on her condition, by friendly
nurses and carers.
My wife is now confined to bed and while the rooms give privacy, and have en suite facilities, the staff are in regular attendance, and everyone is on Christian name terms, including visitors. There are no time constraints on visiting, and some relations are there for much of the day.
The food service is varied and of excellent quality, with a choice of menu, and I have enjoyed several meals there when visiting. My family and I are very pleased with all aspects of the service provided at St Olaf.
Reply from Cameron, Care Home Representative at St Olaf Care Home
Thank you so much for sharing your experience with St Olaf Care Home. We are deeply heartened to hear about the high-quality care and personal attention that your wife receives. Our team strives to…read more
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Review from Ian M (Son of Resident) published on 27 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very happy with the care and staff. No concerns regarding my father's stay. Staff is always helpful and caring, but sometimes a high turnover/use of bank staff who do not know him. Food is generally fine, but some issues from several residents.
Reply from Cameron, Care Home Representative at St Olaf Care Home
Thank you for your valuable feedback. We're glad to hear about your positive experience with our care and colleagues. Understanding your concerns about team turnover and food, we're committed to…read more
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Review from G L (Wife of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with all aspects of this care home. My husband requires quite a lot of nursing, and everyone treats him with kindness and respect. Nothing seems to be too much trouble, and if we ask for something, it is provided if possible. Everywhere is kept very clean. The food is varied and very good.
Reply from Kath Allan, Care Home Manager at St Olaf Care Home
Thank you very much for your comments - I will let all the staff know about your kind words.
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Review from M R (Daughter of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent her last 6 months at St Olaf’s. My experience of her care and her time there was wholly positive. The staff were caring and professional, the home was welcoming and nicely decorated. I felt supported at a difficult time and was always confident that my mother was safe, cared for and
respected. I was given an insight into the challenging job that care staff do and was impressed by the efforts they made to deliver a personalised and first-rate service to the residents.
Reply from Kath Allan, Care Home Manager at St Olaf Care Home
Thank you for your kind words and appreciation - I will pass your comments on to all staff.
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Review from Ruth R (Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a resident at St Olar Care Home. The management and staff are very kind in every way. Could not do enough for me. I therefore would recommend to anyone in need of care that this is one home I would highly recommend.
Reply from Kath Allan, Care Home Manager at St Olaf Care Home
Thank you very much for your kind words - I will pass your compliments on to all staff.
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Review from S M (Daughter of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the manager and staff at St Olaf Care Home. My mother is with you on respite care and has regained her strength and dignity thanks to the St Olaf team working together to make this happen. Outstanding level of cleanliness throughout the home, a safe and secure environment, comfortable rooms
and a welcoming lounge and dining area. Staff are very professional, welcoming and focused on person-centred care. Staff always make time to talk to the residents and make a cuppa for visitors. Lovely to see the dining tables well presented and a high standard of food and drink offered. The outdoor area is well laid out, and residents are encouraged to spend time outdoors. Thank you, team St Olaf.
Reply from Kath Allan, Care Home Manager at St Olaf Care Home
Thank you for your comments, and I will pass your compliments on to all the staff team.
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Review from N R (Daughter of Resident) published on 30 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the level of care that my mother receives at St Olaf’s. The staff are kind and considerate, patient and welcoming. The staff do their utmost for the residents and provide a good service. The food is of a good quality and readily available. Hot tea and coffee are provided throughout
the day when asked for along with treats. The home is always clean, and deep cleans are carried out regularly. The current manager who has been at the home now for a year and a half is dedicated, kind and hard-working. The manager has been a huge support to my mum, myself and family, with a few difficult situations we’ve been faced with. The only criticism I do have is the level of activities and entertainment available is low within and outwith the home, but once a suitable candidate is found to fill the position of organising entertainment, we hope to see a rise in stimulating activities again - it's not for the lack of the home trying to source the staff. Thank you for all that you do.
Reply from Kath Allan, Care Home Manager at St Olaf Care Home
Thank you for your kind words, and will pass this on to all the staff.
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Review from Aled D (Son-in-law of Resident) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to highly recommend St Olaf’s following our experiences there over the past couple of months. My mother-in-law relocated to St Olaf’s from Shropshire following an in-patient stay in the hospital. We have total confidence in all the staff we’ve met based on the way each and everyone has
managed the challenges that they’ve been presented with. Total respect, dignity and empathy have been shown at all times, sometimes in very difficult circumstances. Staff have kept us informed promptly of any concerns or developments. When necessary, access to medical care from the local general practitioners was actioned swiftly, and an assessment was made in a timely manner. The cleanliness, decor, food and ambience are more akin to a country house hotel! A massive thank you to all the staff for your excellent care!
Reply from Kath Allan, Care Home Manager at St Olaf Care Home
Thank you for your kind comments - we strive to ensure everyone feels supported.
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Review from J W (Daughter of Resident) published on 15 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been extremely pleased by the superior levels of care provided by St Olaf Care Home in Nairn. The staff are exceptional, going above and beyond to provide round-the-clock care in a pleasant homely atmosphere. The facilities are always spotlessly clean, and the standard of food on offer is high.
Medical
backup is brilliant, and we could not be happier with the decision to move my relative to St Olaf.
Reply from Kath Allan, Care Home Manager at St Olaf Care Home
Thank you for your comments - we always try to go the extra mile to help.
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Review from Lynn F (Daughter of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent two weeks at St Olaf's having respite and had a lovely experience. My mum thoroughly enjoyed her stay and could not compliment the staff more on how they looked after her. She found everyone to be very friendly.
Mum was made to feel very welcome, and although there was care on hand, she
felt she was able to maintain her independence, which she really valued. Mum thought the unit she was in was perfectly set up, with the lounge and dining area all self-contained. She liked her ensuite room and felt at home. Mum also raved about the food.
My mum wouldn't hesitate to go back to St Olaf's for respite again.
Reply from Kath Allan, Care Home Manager at St Olaf Care Home
Thank you very much for your comments, and we look forward to having your mum stay again.
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Review from C M (Son of Resident) published on 14 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at St Olaf since October last year. From day one, I was impressed by everything about St Olaf - a friendly welcoming place, spotlessly clean, with a high standard of care and attentive staff. That initial impression is unchanged. My mother continues to be extremely well
cared for. The staff are good at providing updates. I would have no hesitation in recommending St Olaf to others.
Reply from Anne Mawdsley, Area Manager at St Olaf Care Home
Thank you so much for your lovely comments about St Olaf. I will certainly pass these on to our staff team.
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Review from J C (Daughter of Resident) published on 31 March 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Sometimes if you ask a staff member something to do with your relative, it doesn’t always get followed up on or messages passed on. But I do find all the staff polite and friendly, whether it’s the cleaners or the kitchen staff. I think the staff do the best they can under the circumstances, eg. COVID,
which can put added pressure on everyone. I hope in the future my relative will get taken out more and take part in more activities.
Reply from Iwona Zarzycka, Care Home Manager at St Olaf Care Home
Dear Jackie

Thank you very much for your review and for taking the time to speak to me this afternoon. I would like to reassure you that we will work extremely hard on improving communication…read more
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Review from Iain W (Son of Resident) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father suffers from dementia and has lived in St Olafs for six months now. His condition has improved markedly since admission and he seems relaxed and content. The care workers we have met on our regular visits have all been courteous, helpful and professional. The facility is always clean, well-organized
and Covid-compliant.
He recently turned 94, and the staff laid out a lovely afternoon tea service for all of us, that we were able to complement with cake and candles. He thoroughly enjoyed himself and even regaled us with some of his favourite songs!
Reply from Iwona Zarzycka, Care Home Manager at St Olaf Care Home
Dear Ian, thank you very much for your kind words. I will certainly pass your comments on to the staff. Kind regards.
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Review from A D (Friend of Resident) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Olaf is a lovely home with great facilities. Staff are very welcoming and are always willing to help. The home has got a warm atmosphere overall. I would definitely recommend St Olaf to other families and friends.
Reply from Iwona Zarzycka, Care Home Manager at St Olaf Care Home
Thank you for your kind review. Regards.
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Review from A D (Daughter of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
I find that sometimes I go visit my relative and they are just sitting in a room all by themself. Also, I think the staff are very helpful, always chatting and friendly very approachable. Sometimes things happen and we are not told about them straight away which I find annoying
Reply from Iwona Zarzycka, Care Home Manager at St Olaf Care Home
Thank you for your review and for taking the time to speak to me on the phone. We value our feedback and as discussed we will be making some improvements in the areas that still require attention. Our…read more
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Review from Yvonne D (Daughter of Resident) published on 11 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is always kept clean and tidy. Staff very friendly and willing to help. Would recommend to anyone looking for care. Rooms are nice, own shower room, nice views overlooking well-kept gardens. My dad has been in almost 5-months now and seems very settled. He’s got plenty of room for him to walk
about or if he wants to sit in a quiet area or main sitting area gives him so much choice.
Reply from Iwona Zarzycka, Care Home Manager at St Olaf Care Home
Hello Yvonne, I am very happy that we meet your expectations and you let us care for your dad. I will pass these comments on to the staff team. If there is anything I can do for you at any point,…read more
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Review from Graham O (Son of Resident) published on 11 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting my mum today, this care home is as clean as usual, immaculate with no odour you would never know that this is a care home for the elderly. Staff are pleasant and welcoming while enforcing rules due to Covid.
Staff are always friendly to visitors and residents, and I can tell this is the normal
way my mother interacts with staff. She feels loved, which is important to someone with dementia as well as a good routine.
Well done, St Olaf.
Reply from Iwona Zarzycka, Care Home Manager at St Olaf Care Home
It is so lovely to receive such positive feedback, Graham. I will pass these comments on to the staff team, and I am sure they will be happy to hear that. If there is anything I can do for you at any…read more
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Review from Ed P (Husband of Resident) published on 11 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident in St Olafs since mid-December 2020. Due to the circumstances of our situation at the time and the prevailing Covid pandemic, I was unable to research care homes prior to her moving into a care home. It was, therefore, a major concern to myself as to the standard of St Olafs.
For the first two and a half months, I was only able to have window visits with my wife, so was unable to gauge the standard of care or get to know the staff. However, once the home opened up and I was able to properly visit my wife, I was immediately put at ease by the approachable and friendly staff and the standard of care given to my wife, especially given the difficult circumstances of her condition. It takes quite a bit of worry and stresses off myself that she is being so well looked after and cared for. I would like to take this opportunity to pass on my gratitude to everyone involved with the care of my wife.
Reply from Iwona Zarzycka, Care Home Manager at St Olaf Care Home
Thank you so much for your kind words, Ed. I will pass these comments on to the staff team. If there is anything I can do for you at any point, please don't hesitate to contact me. Kind regards.
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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for St Olaf Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.732 for St Olaf Care Home is calculated as follows: ( (227 Excellents x 5) + (69 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 302 Ratings = 4.732
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Olaf Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 9 Nov 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Kath

Kath Allan

Job Title: Care Home Manager

At St Olaf, we provide high-quality, personalised nursing care for elderly people. We also have a specialist unit dedicated to those living with Dementia and have facilities for respite care.


The home offers 41 fully furnished en-suite bedrooms finished to exceptionally high standards. Some of our rooms are suites and include a small kitchenette and dining facilities.


We also have some of the latest technology to ensure the safety, well-being and mobility of our residents, while allowing them to retain as much of their independence as possible.


As a Care Home Manager, I am committed to developing a relaxed and happy home where people enjoy living and working. We offer residents a variety of activities that can be tailored to their needs to ensure they can socialise and continue to enjoy hobbies.


There are six spacious lounge/dining areas so residents can choose where to enjoy the nutritious meals prepared by our highly skilled catering team.


Our landscaped gardens are easily accessible, providing an attractive area to sit and relax or enjoy a spot of gardening. Residents can also choose to pop into our hairdressing and beauty salon for a spot of pampering.


Provision of first-class care means we encourage residents, and their families, to participate in the home’s commitment to quality and become fully involved at all stages of care planning, as well as many other aspects of care home life.


We have access to allied health professionals, including physiotherapists and podiatrists.


There is also full medical support from local General Practitioners, the local hospital and the Community Mental Health Team.


The home is conveniently located in Nairn, close to Inverness.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Olaf Care Home to verify any information. View our terms and conditions. St Olaf Care Home has an Enhanced Service - more info.