St Olaf Care Home

My mum has been at St Olaf since February 2024. She was very subdued at first but with the staff's help and care she is now joining in the daily activities and eating and smiling more. The outdoor summer events were enjoyable for residents, family and friends. We always feel welcomed by the staff when visiting Mum too.

In my professional role, I recently recommended The Meallmore Group to a patient as an option for permanent care because of my experiences with St Olaf.

My relative has been a resident at St Olaf's for over a year and is settled there. As visitors, we are always made to feel welcome, and all staff, particularly the care team, are skilled, caring and compassionate towards all the residents. All staff know all the residents and most of the visitors by name, which creates a nice community and family atmosphere. We are informed quickly of incidents involving our relatives and are given updates regularly during the course of recovery. The activities are varied and effort is made to get as many of the residents involved as possible which is appreciated. The food could be more varied, and sometimes on a hot day, they are given 'winter food' (e.g. soup or haggis neeps and tatties), but my relatives does seem to eat well and enjoy meals, even if they say they don't like it after! The team is always as accommodating as possible to provide whatever the residents request at meal times, even outside of the main menu.

My mum has been in St Olaf since March 2023 and has settled really well. She enjoys getting outside in the garden for walks and loves the activities such as the knitting club and music afternoons. The staff are very helpful and always have a chat. Overall the food is good but Mum really enjoys the home baking. The home manager and deputy are approachable and nothing is too much bother - this applies to all staff. I always feel welcome when I visit as do our whole family.

My Dad has been a resident in St Olaf for the past 4 years and throughout this period he has been treated with care and compassion, and always in a friendly manner. The staff have been excellent, always willing to engage with Dad and have taken the time and effort to build a personal rapport with him. This has greatly helped him settle in to the daily routine of living in a Care Home. Dad always comments on the excellent food, and entertainment is regularly provided for the residents. Staff will always call me to advise any instances where Dad has had a fall or accident, this is done very quickly which is much appreciated.

The building and rooms are beautifully maintained and it does not have the 'typical smell'of a care home.

My wife has been at St Olaf for a year now and I'm very happy with the way she has been looked after. All staff are dedicated and caring from the manager to the housekeeping staff. My wife enjoys the food, comfort and activities. I feel very welcome every time I visit. There is a fun caring atmosphere every day.

My father was resident in St Olaf Care Home for the last two months of his life. We had had to be with him around the clock for two months prior to that and were at breaking point. It was an enormous relief when, to all my questions, the answer was, 'yes, we do that'. I cannot fault the care Dad received, it was excellent, including his end-of-life care. It could not have been better in a hospice, and was all the better for being in his own room with his own belongings around him. All the staff and doctors are very caring, considerate and respectful. I was with my father constantly during his last days and not only was Dad well taken care of but I was too, including meals and cups of tea/coffee whenever I needed them. Nothing was too much trouble. The rooms and the home in general are kept spotless, Dad's clothes kept clean and tidy and linen and towels changed daily. In fact it is like a very homely hotel but with added personal and nursing care. I cannot thank them enough.

Communication is important and the staff are pretty good at updating me regarding any medical care for my father and if he’s had any falls which is rare.

The food service is varied and of excellent quality, with a choice of menu, and I have enjoyed several meals there when visiting. My family and I are very pleased with all aspects of the service provided at St Olaf.

Very happy with the care and staff. No concerns regarding my father's stay. Staff is always helpful and caring, but sometimes a high turnover/use of bank staff who do not know him. Food is generally fine, but some issues from several residents.

Very pleased with all aspects of this care home. My husband requires quite a lot of nursing, and everyone treats him with kindness and respect. Nothing seems to be too much trouble, and if we ask for something, it is provided if possible. Everywhere is kept very clean. The food is varied and very good.

My mother spent her last 6 months at St Olaf’s. My experience of her care and her time there was wholly positive. The staff were caring and professional, the home was welcoming and nicely decorated. I felt supported at a difficult time and was always confident that my mother was safe, cared for and respected. I was given an insight into the challenging job that care staff do and was impressed by the efforts they made to deliver a personalised and first-rate service to the residents.

I am a resident at St Olar Care Home. The management and staff are very kind in every way. Could not do enough for me. I therefore would recommend to anyone in need of care that this is one home I would highly recommend.

Thank you to the manager and staff at St Olaf Care Home. My mother is with you on respite care and has regained her strength and dignity thanks to the St Olaf team working together to make this happen. Outstanding level of cleanliness throughout the home, a safe and secure environment, comfortable rooms and a welcoming lounge and dining area. Staff are very professional, welcoming and focused on person-centred care. Staff always make time to talk to the residents and make a cuppa for visitors. Lovely to see the dining tables well presented and a high standard of food and drink offered. The outdoor area is well laid out, and residents are encouraged to spend time outdoors. Thank you, team St Olaf.

I am very happy with the level of care that my mother receives at St Olaf’s. The staff are kind and considerate, patient and welcoming. The staff do their utmost for the residents and provide a good service. The food is of a good quality and readily available. Hot tea and coffee are provided throughout the day when asked for along with treats. The home is always clean, and deep cleans are carried out regularly. The current manager who has been at the home now for a year and a half is dedicated, kind and hard-working. The manager has been a huge support to my mum, myself and family, with a few difficult situations we’ve been faced with. The only criticism I do have is the level of activities and entertainment available is low within and outwith the home, but once a suitable candidate is found to fill the position of organising entertainment, we hope to see a rise in stimulating activities again - it's not for the lack of the home trying to source the staff. Thank you for all that you do.

I would like to highly recommend St Olaf’s following our experiences there over the past couple of months. My mother-in-law relocated to St Olaf’s from Shropshire following an in-patient stay in the hospital. We have total confidence in all the staff we’ve met based on the way each and everyone has managed the challenges that they’ve been presented with. Total respect, dignity and empathy have been shown at all times, sometimes in very difficult circumstances. Staff have kept us informed promptly of any concerns or developments. When necessary, access to medical care from the local general practitioners was actioned swiftly, and an assessment was made in a timely manner. The cleanliness, decor, food and ambience are more akin to a country house hotel! A massive thank you to all the staff for your excellent care!

Medical backup is brilliant, and we could not be happier with the decision to move my relative to St Olaf.

My mum wouldn't hesitate to go back to St Olaf's for respite again.

My mother has been a resident at St Olaf since October last year. From day one, I was impressed by everything about St Olaf - a friendly welcoming place, spotlessly clean, with a high standard of care and attentive staff. That initial impression is unchanged. My mother continues to be extremely well cared for. The staff are good at providing updates. I would have no hesitation in recommending St Olaf to others.