Barchester Archview Lodge Care Home, Dalkeith, Midlothian
Barchester Archview Lodge Care Home, Dalkeith, Midlothian
Barchester Archview Lodge Care Home, Dalkeith, Midlothian

Archview Lodge is situated in the town of Dalkeith, surrounded by picturesque gardens and woodland.

Care staff at Archview Lodge provide residents in the Memory Lane Community with round the clock care, focusing on each residents individual requirements.

Residents at Archview Lodge have the opportunity to participate in a varied activities programme, tailored to each residents hobbies and interests, as well as the chance to take part in group activities.

Group: Barchester Healthcare Ltd

Person in charge: May McCondichie (Manager)

Local Authority / Social Services: Midlothian Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 78 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Open door policy. Ages from 64 to 103.

Single Rooms: 72

Shared Rooms: 3

Rooms with ensuite WC: 63

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Barchester Archview Lodge Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 30 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.4 Barchester Archview Lodge Care Home has a Review Score of 9.4 (9.418)

The Review Score of 9.4 (maximum of 10) for Barchester Archview Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Barchester Archview Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.777 for Barchester Archview Lodge Care Home is calculated as follows: ( (188 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 238 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.641 Points relating to the number of positive Reviews for Barchester Archview Lodge Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 10 Reviews ÷ 15.6 Target = 0.641

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    17
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Archview Lodge Care Home?

  • Extremely LIKELY
    18
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Archview Lodge Care Home

  • Daughter of Resident/Service User
    12
  • Niece of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Son-in-law of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • more

We have found the staff in general really caring and kind, my dad has been in the home 1 1/2 years. All management are very helpful. Charge nurses are superb. I can only say a really good team, I visit my dad about 4 or 5 times a week, perhaps early in the day or later in the afternoon, just when I can go, they are always looking after him really well. I am very grateful for their kindness. Archview Lodge was the best choice for us and could not be happier. It's really the staff.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My experience is very simple.
In my view, it is one of the best care homes in the area.
Very well trained staff in all areas of elderly people care.
Very reassuring for family and relatives.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad passed away in late April 2017 having enjoyed nearly 10 years of excellent compassionate friendly care. In his final few days the staff were fantastic in their loving, professional care of dad and me and they facilitated what was a very sad moment, making it calm and serene and peaceful. The home is run by loving attentive staff and managed with professional high standards ensuring residents have respect, dignity, safety and caring in a loving, friendly, pleasant home-from-home atmosphere. Highly recommended.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum is extremely well cared for, staff attentive and caring, food superb and time is spent helping patients who need it. Rooms, home and laundry very well done and done quickly.
All staff attentive to patients and families. Memory lane is highly recommended.
Activity team work hard to keep patients active and bring a huge variety of entertainment and things of interest to the residents.
Mum passed away early April, care was first class and staff worked closely with the GP.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The standard of both physical and mental care my father receives is excellent.
Care continues to be delivered to his individual needs in a gentle, friendly, yet respectful manner.
All grades of staff endeavour to ensure the atmosphere is a happy one with lots of 'love' and laughter whilst maintaining a high level of professionalism.
Meals are nutritious and well prepared with a varied choice.
Relatives are always made to feel very welcome and are well informed about the health and well-being of their loved one.
I am very reassured knowing that my father is living at Archview.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has now been a resident for nearly five years at Archview Lodge. I am very pleased with the care she gets as she gets progressively worse. The management team are very approachable, nursing team very dedicated, carers are young (most of them) but nice, caring girls and men. The kitchen staff make lovely meals and really try to please everyone and the cleaners do a good job and the laundry is always well done. Overall a very happy environment to leave an elderly relative.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been extremely well cared for as have the family. We have spent a lot of time over the past few months in Memory Lane visiting Mum and have been welcomed by all. You can't fail to notice time and care given to all and great patience shown. Sadly for us, Mum passed early April but again, palliative care (and care to us all) was second to none. Management were very proactive and all staff (reception/cleaners etc) were friendly and obviously take pride in their work.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my aunt first arrived at Archview, she took some time to settle. The staff were wonderfully patient, kind and understanding. As the team of staff were consistently the same for her 5-month stay we all got to know each other quickly. Throughout her stay, she was treated with dignity, kindness and as an individual. My aunt was continually offered choices (food, activities etc) and her decision was respected. I felt included in the care that she was given and never had to worry about my aunt. She was given a lovely quality of life.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The care/respect and love that was shown/provided to my grandfather was almost as good as the care I had given him - in his own home. Given the parameters of the care sector, my grandfather was cared for in the highest standards possible. He felt safe/protected and loved.
All staff across the board showed genuine affection for my grandfather, I would have no hesitation in recommending this care home.
Thank you to the manager and her team.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father enjoyed his time at Archview. I felt a lot of comfort knowing that he was well looked after. He loved the genuine affection he received from all the staff.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother was admitted to Archview Lodge Care Home in June 2016 with a chronic ulceration to one leg in particular. This condition had been ongoing from 2015. Prior to her recent move, Mother received occasional treatment as an inpatient for five weeks in hospital in January 2016 when a nurse was available or the ulcers were leaking and Mother would ring for help. From Hospital she was transferred to an interim Care Home in February 2016 where she remained until June. The condition of the ulcers deteriorated significantly between February and June. After only three months in Archview Lodge Care Home, my Mother's leg is healed due entirely to the dedication of the Nursing staff. As a family, we have seen the photographic evidence. It was staggering. Need I say more ?

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother in law became a resident in the home in August 2016. From the start, the staff have been very friendly to all visitors and are very caring to the residents. In the first few weeks, the staff spent time finding my mother in law's needs and getting to know her as an individual which was a great help in getting her to 'settle in'.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum settled in well in the last six months. Broke hip in fall and care, attention and physio given by home when she went back excellent. Staff always willing to answer any questions or go out of way to help.

How likely would you be to recommend Barchester Archview Lodge Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Two years ago I was searching for a care home for my very elderly parents. Of the eight homes we visited, Archview immediately became the preferred choice. It presented an image of a warm, friendly and caring environment, where all the staff truly respected the residents and their needs.

My parents were fortunate to be eventually accepted as residents in Archview, where they were able to spend their final years together with care and attention of the highest quality. All of the staff … the general manager, the nursing staff, the carers and all the ancillary personnel showed a personal interest in the residents. Most noticeably, they all appeared to enjoy what they were doing and nothing, not even the occasional special request, was considered to be an obstacle.

Considering I live overseas and was not able to be with my parents immediately in the case of illness or emergencies, it was comforting to have the confidence that they were being looked after so well.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My aunt moved into the care home in May. The process was very easy. The general manager was extremely helpful and informative. All the other staff are lovely and caring. I have peace of mind she is being looked after. There is so many social activities she has attended and she is enjoying life. She said she is not going anywhere else from here and said she should've done it sooner.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Mum has stayed in Archview for almost a year now, from day one meeting the manager we knew we had made the correct choice. Mum is very happy and well cared for, she feels safe and has taken a new lease of life!! All the staff team from the manager down are very caring, professional, approachable and always friendly. They are very respectful to residents and their families alike. Residents are always treated with dignity and as individuals where their independence is provided. The staff go over and above the call of duty. There is always a fun, warm, homely atmosphere. A large part of the worry and stress has been lifted since mum has been starying in Archview. I feel our family has become a lot bigger, as not only has mum forged new friendships our family has as well. Hats off to all the staff of Archview Lodge

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our parents moved to Archview Lodge 8 months ago and very quickly settled in due to the professionalism and friendliness of ALL the staff and other residents. Our whole family are welcomed as participants in their new community, which we very much value. My sister and I both have POA and have been very much involved in their care and well being for several years. Archview Lodge consult our parents and us about their care needs and we are informed quickly and honestly of any incidents or concerns, so they are resolved as we would all prefer. Archview Lodge is a lovely, safe and happy place for mum and dad to remain together for as long as they can.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

I think it is very good. I have kept better health coming to the home. I like the woman that is working alongside me and they are a very good help. I have met new friends being in the home.

How likely would you be to recommend Barchester Archview Lodge Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

All staff are very kind and helpful towards my parents and the other residents. There are regular meetings for both residents and relatives where information is disseminated and suggestions and opinions are welcomed, including input into the menus. My parents are very happy with the quality, quantity and choice of food provided.
There are regular activities and entertainment involving friends and families of the residents as well as the wider community, which provide funding for ongoing residents entertainment.

We were lucky to find anywhere that provided the care required and allowed my parents to remain together in the same room, after 60 years together it was not an option to split them up. We are all so grateful that not only do they remain together but that they managed to find a wonderful care facility in which to do so in Archview Lodge.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

The Archview team provides professional care and friendship to residents and their relatives in a way that creates a true family and homely feeling. They take time to understand the personality and character of their residents and help them to forge friendships. The constant worry and concern for mum's welfare and security has been unbelievably eased by the high quality care provided, and she has a happy and contented home environment.

How likely would you be to recommend Barchester Archview Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

May, General Manager at Barchester Archview Lodge Care Home responded to this review on 23 Feb 2016:

Thank you so much for your kind comments. The staff at Archview are committed to delivering the highest standard of care to the residents.

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Archview Lodge Care Home