Barchester Archview Lodge Care Home

Shortage of staff at day and night. Also get help from husband and family friends,

The care my mum received was excellent. Staff went over and above to care for my mum. I cannot thank all the staff enough for their care, compassion and empathy my mum received.

This has been the most respectfull time of my life since my wife died, all of my life I have been in and out of hospitals kidney stones - strokes and given nothing but kindness, I should also mention gout, but I cannot praize the home care I get in here enough

The overall experience was wonderful, this including any previous times as well! Very friendly staff members who are always there to help. I have no complaints about my treatment or the residents treatments what so ever. Thank you as always.

Gorgeous workers! We have been treated so well in this place and each and every person deserves a big well done. Thank you for all the support and care we receive. I would definitely recommend this carehome and only have positive experiences each visit. Thank you.

I visit my friend very often and each time I am so pleased with the care she gets here. The staff makes me always welcome .i was even invited to join my friend for a lunch which was beautiful. Would like to thank you all

From our first visit the staff were friendly, caring and compassionate. An Outstanding welcoming, shown around whole of home. , introduced to all staff, kept up to date at all times, full activity planner, amazing events/fete. staff caring , patient and smiley.

Find Archview Lodge Care Home to be a very caring and comfortable care home and caters well for all her needs.

I have been very pleased with the level of care my Aunt has received. All previous concerns that I mentioned in last review. Were addressed promptly. I have give four stars for everything as I believe that there is always room for improvement.

I would like to thank all the staff at Archview Lodge for the efforts they have made to get to know my husband in order to understand his needs and wishes and do their best to meet them, since he moved to Archview earlier this year. It was always going to be a life changing and difficult step for him to take, but I know we made the right choice in Archview Lodge. Seeing the staff hard at work throughout the home brings home to me all the time just how professional and kind each one of them is, whether their role is nursing, caring, catering, activities, gardening, maintenance or management. There is always such a warm, friendly and personalised atmosphere throughout the home, and the surrounding woodlands and bird song always lift my husband's spirits and mine when we go out into the grounds.

My sister has been a resident since December and she has settled in surprisingly well considering how Independant she was prior to a lengthy hosp stay, then onto intermediate care then finally admitted to Archview. She seems happy and content and we as a family are delighted with the care she is receiving. We are kept informed fully of any changes to my sister's well being, communication is excellent. We just wish she would participate and engage with the activity staff, however on saying that she is a very private person. Many thanks to all the staff for looking after our sister so well.

over a year now and don't get down to visit as often as we'd like to. I'm so grateful for all the support my dad has been given.

Thank you!.

This placement for my sister has been such a positive experience, both for her as the service user and for our family. Staff are wonderful, caring and supportive. The range of activities available is great. Nursing staff are on the ball and we have no worries about the care given. The best care facility in our area. Would recommend to any family requiring a care facility for a loved one.

Staff at Barchester Archview Lodge Care Home are very good and very approachable for all your needs. Mum has been in there a year now and very settled. Took a while to settle in but loves it now. She loves the activities especially the quiz thanks to the Manager and all her team.

My mum has been in the care of Barchester Archview Lodge Care Home since January 2023. The staff in the dementia unit are angels. They are caring, polite and professional and nothing is too much trouble. The quality of care is excellent and the standard of hygiene is extremely high. The food is of a high quality and is delicious, Mum is always given a choice. The door is always open from the management team and any queries are dealt with immediately. I can not praise this home enough.

We always got a warm welcome from everyone when we went to visit.

I feel my mum receives excellent care at Barchester Archview Lodge Care Home. The staff are so kind, understanding and patient with all the residents. My mum appears very settled, clean and well fed. The staff are very approachable and I am very confident that they understand all of her needs whether emotional or physical.

Review of my mum went well, covering all aspects of her care. Her diet was covered and updates of how her food intake was going, it was encouraging to hear how she has settled into Barchester Archview Lodge Care Home in the last six months. I am happy with all her care needs, including from a nursing point of view. It was good to hear she is settling in so well.

Love my short stay at Archview.