Crofthead Care Home

Sheephousehill, Eastfield Road, Fauldhouse, Bathgate EH47 9EF

Crofthead Care Home, Bathgate, West Lothian
Crofthead Care Home, Bathgate, West Lothian
Crofthead Care Home, Bathgate, West Lothian

Crofthead Care Home is a luxurious, grand and tastefully decorated nursing home, providing high quality nursing and care to all residents.

The beautiful, picturesque area of Fauldhouse, West Lothian is an ideal quiet location for a restful retirement.

Shops, restaurants, bus stops and other amenities are all within a few minutes’ walk.

The dedication and devotion of highly trained staff has established the care home's reputation as an exceptionally friendly and caring home.

Carers and qualified nurses are on duty twenty four hours a day.

Residents’ quality of life is greatly enhanced by the comfortable, warm and safe environment that Crofthead provides.

Residents’ happiness and serenity is of paramount importance. Care programmes and activities at Crofthead are designed accordingly, to support individuality and independence. Each resident is encouraged to exercise choice in all aspects of their care. With an open visiting policy, guests are most welcome at all times.

Person in charge: Marcia Stewart (Manager)

Local Authority / Social Services: West Lothian Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 55 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 55

Rooms with ensuite WC: 55

Weekly Charges Guide: Personal Care Single £670 – £950 (These prices are only a guideline, please contact Crofthead Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Crofthead Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Crofthead Care Home has a Review Score of 9.9 (9.949)

The Review Score of 9.9 (maximum of 10) for Crofthead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Crofthead Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.949 for Crofthead Care Home is calculated as follows: ( (205 Excellents x 5) + (11 Goods x 4) ) ÷ 216 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Crofthead Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 14 Reviews ÷ 11 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Crofthead Care Home?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Crofthead Care Home

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

My father was only meant to be in Crofthead until a space became available in the home that I had chosen for him. When that time came, my father didn't want to move as he was more than happy with Crofthead. Crofthead were happy to accommodate him permanently.
I could see my father was happy and I had seen for myself the care all the staff take in looking after their residents.
Great care home.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home welcomed my mum in from the start - beautiful, yet homely, surroundings, outstanding care from all the staff which is personalised, almost intimate, yet professional and respectful.
Could ask for no better.
In addition, staff are caring and courteous to me as a visitor - welcoming whatever the time of day and considerate of my needs and worries surrounding Mum's deteriorating condition.
Please note that I speak as a nurse for nearly 35 years so have had a lot of experience of care.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the care my dad receives. The carers are very warm and friendly and will sit and chat and have fun with the residents at quieter times. My dad seems happy and settled.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Crofthead Care Home staff are like family and they treat my Dad as they would their own. I can go about my day safe in the knowledge that he is being well taken care of. The home is extremely well managed and the staff always look happy. The home is exceptionally clean and free of bad odours. They encourage my Dad to do things to keep him active both mentally and physically. They keep me informed of any changes or doctors visits. I could not imagine my Dad being anywhere else.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Crofthead Care Home has been amazing with my grandpa. They make sure all his needs are met. They keep his room extremely clean and tidy. The place is stunning and would recommend to everyone.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A nice clean home and my mother is well looked after.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is very well looked after in Crofthead. She is settled and happy and we have no issues with the quality of care.
The staff in the home are all very kind, attentive and are always willing to discuss issues that arise.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father in law had been a resident in the care home for a few years now. I have never had any worries or complaints since he was admitted. I am always kept up to date with issues concerning his care and staff are very helpful at all times.

My husband and I enjoy visits to the care home as the atmosphere is always very pleasant. My father in law has thrived since living here and we have great piece of mind he is safe and well.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is excellent. The carers and all professional staff including cleaners, are very friendly and professional and looking after my aunt as best they can as she is not in good health at the moment. They are very good with her and are treating her with dignity.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has settled well and all the staff look after her very well and always have time to chat with Mum, which is much appreciated.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Amazing care home. Staff are lovely and attentive.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good. Can't be better.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Had to place both parents into full-time care after dementia conditions deteriorated in both. In my opinion, we could not have picked a better care home for them after seeing the level of care and affection shown to both. From putting the two of them together in a larger room so they could still be there for each other to the dignity all the staff showed to the family when mum passed away recently. I would have no hesitation in recommending Crofthead Care Home to any family requiring full-time care assistance.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the standard of care that my parents are receiving at Crofthead Care Home. All staff are very capable, friendly and approachable. They cannot do enough for any of the residents. The home was also to be commended for its cleanliness and food.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The carers work very hard. My brother in law is very fond of a few of them. We had a few teething problems but I spoke to the manager and everything was sorted out no bother at all. Everyone is very easy to approach.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I have been happy in Crofthead. My carers are lovely.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very clean, well run, friendly staff. My wife really relaxed and happy.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Staff are great, helpful, obliging, give time to listen and answer any questions, regardless of how busy they are with anything else. Staff are committed to going above and beyond for resident foremost, and family.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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