Linlithgow Care Home

Linlithgow EH49 7BW
Review Us
9.2 82 Reviews
  • Linlithgow Care Home, Linlithgow
Linlithgow Care Home, situated in the beautiful countryside of Linlithgow, supports older people to lead their best lives with personalised nursing and nursing dementia care.

The catering team at Linlithgow understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Linlithgow likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Linlithgow, they encourage residents to take an active role in the Linlithgow community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Linlithgow.
Show Linlithgow Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500

These prices are only a guideline, please contact Linlithgow Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Gemma Munro (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)

Linlithgow Care Home Reviews (82)

9.2

Linlithgow Care Home has a Review Score of 9.2 (9.163) out of 10, based on 16 reviews in the last 2 years.
Over all time Linlithgow Care Home has 82 reviews.

Overall Experience
  • 63
  • 17
  • 2
  • 0
  • 0
Date Published
  • 82
  • 7
  • 9
  • 16
  • 66
Reviewer Connection to Linlithgow Care Home
  • 36
  • 18
  • 6
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 21-40
Review from R W (Grandson of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Linlithgow Care Home have been incredibly lovely and attentive towards our grandad. They have always gone above and beyond to make him happy and comfortable as well as ourselves when we visit. They are good at regularly communicating with the family and keeping us up to date on how our
grandad is getting on. Since moving into the home he has been a lot more sociable and has made a lot of friends.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think we can all agree that we all experience extreme guilt when we have to make the difficult decision to entrust our loved ones in to care. To entrust a person you love dearly to people you do not know is incredibly difficult and full of emotion but I am writing this review to say you can trust
the team at Linlithgow. They will listen and try for your loved ones. They will be available for you to voice any concerns and provide support. They will cater their care around your loved ones individual needs and not apply a one size fits all policy.
As we get older it becomes harder to make new friends but I would say that our experience of Linlithgow has bucked the trend. The team very much feels like part of our family. They genuinely care and listen. They involve and include mum in their lives and have provided incredible support when we have had a fair few health challenges. We are incredibly thankful to have them .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margery M (Sister of Resident) published on 30 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother became a resident of Linlithgow Care Home in April 2022 after having been subjected to the most horrendous treatment at a previous care home. The manager of Linlithgow Care Home heard my brother's story and how he had been mistreated and without any hesitation, she opened the door of this
fabulous environment to my brother. Slowly she and her tremendous team have shown great patience, begun to help piece my brother back together again, gaining his trust, encouraging and I can see my brother come alive again. For this to the Manager and the team I will be forever grateful. No matter when I visit my brother, morning, afternoon or evening, there are people around, he's sleeping and eating well, has stimulation and activities and a sense of purpose again. Linlithgow I applaud you. Laughter, fun and care as it should be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane G (Daughter of Resident) published on 24 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was in Linlithgow for four years. The care and dedication given by staff and management (especially the new manager) were first-class. In mum's last days the staff also took care of me as well as mum. They were wonderful. The only slight criticism could do with a bit of an update, looking a bit
tired.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Linlithgow Care Home

Please accept our sincere condolences on the passing of your mother, it was lovely to hear your positive comments about the Home Manager and staff and we will pass this on to them. There is a refurbishment planned for the coming months for the home and I know this will have a great impact for our Residents, colleagues and visitors.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kenneth C (Brother-in-law of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reception - staff friendly and efficient but not employed full-time. In their absence, visitors are required to phone the relevant department to request admission. My sister-in-law is a resident in the dementia ward which is probably the most demanding section to work in for care home staff. I've visited
her several times each week for the past twelve months. I've been impressed by the friendliness of the staff - cheerful and greet me by my first name which is a nice touch. Room is adequate but smaller than I had expected. Services are good - cleaning, laundry, delivery of papers, hairdresser etc. Last year has been difficult for staff and residents. Despite the effects of the virus, standard of care has been maintained. I would recommend Linlithgow Care Home to others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C C (Mother of Resident) published on 17 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the care home is extremely efficient and friendly. Each member of staff is courteous and kind, and all residents are treated with care and respect. My family and myself are regularly updated on my mums welfare. I cannot fault the service of the medical and care staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm M (Son of Resident) published on 16 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has dementia and has been in Linlithgow Care Home for nearly four years. He has been looked after with great kindness and understanding and respect during this period. The staff are nothing short of amazing and have gone above and beyond with their level of care and patience. I was able to
sleep a bit easier during the covid restrictions knowing that my dad was in such a lovely place and was receiving exceptional care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Son of Resident) published on 8 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very caring and friendly. Good location with lovely gardens.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M T (Daughter of Resident) published on 20 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Linlithgow Care Home in September 2021 and she has been well looked after by the hard-working team of carers, nurses, management, and the very helpful office staff. All staff work together to try to make sure mum's needs are met. Due to Covid there have been varying restrictions on visiting,
also restrictions on the usual life of the residents, so mum has not been able to benefit from the usual wider-ranging activity programme, but this is no fault of the staff. They have remained cheerful, kind and caring throughout what has been an incredibly difficult time. The new manager and nursing staff are always willing to listen to any concerns and then do whatever they can to make things better.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dawn D (Daughter of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
After more than a year, I was finally able to visit with Mum in her room at Linlithgow yesterday. As always, she and her room were clean and well cared for. Mum has been a resident at Linlithgow since October 2014 and we (her family) have been more than happy with the way the home is run and the residents
are cared for throughout this time.
Over the past year, the staff have shown exceptional care for their residents, even though they have had additional duties to carry out, and have done their absolute best in very difficult times to find activities to keep them occupied when their usual entertainers have been unable to visit. They have also shown care and compassion in maintaining residents personal appearance when it's been over a year since they could get even a haircut.
A huge thank you to you all. Let's hope, for all our sakes, that we are nearing the end of this strange journey and can regain some normality in the coming months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew S (Son of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Linlithgow Care Home for a year now. She suffers from Alzheimer's. In my opinion, she has experienced very little intellectual deterioration and demonstrates higher mobility in response to the high level of care she has received, the overall atmosphere in Linlithgow Care Home.
Staff levels and morale seem high and management seems very responsive to change as witnessed by their response to Covid. My mum feels safe and happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Husband of Resident) published on 6 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visit is always a pleasure. Super staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Austin S (Husband of Resident) published on 30 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and all concerned continue to provide the best care and attention to residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G N (Son of Resident) published on 26 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy that Mum is here. All staff is great, friendly and nothing too much trouble. The Manager is doing a great job in very difficult times. Well done to all!. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Daughter of Resident) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we are very pleased with the care Mum has been getting at Linlithgow Care Home since she moved there in November 2019. The home is comfortable and well maintained, and the staff are friendly and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Daughter of Resident) published on 13 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warmth and kindness surround me each time I walk through the door at Linlithgow care home to visit my mother. A quiet, calm and caring ambience is testament to the hard work and efficiency of the management and staff. I can honestly say I have never experienced so much genuine kindness and support from
so many individuals under one roof. Spontaneous small acts of kindness, which one finds out about only by chance, indicate to me a genuine care for the residents and a desire to go that little bit further to improve their quality of life and make Linlithgow care home their home. In my experience, the standard of nursing and caring is excellent and all areas of the home are kept very clean. Any issues that have arisen to do with my mother’s welfare, I have been able to discuss with senior members of staff and have appreciated their advice. I have found that communication between members of staff is very good. It is wonderful knowing that when I phone my mother in the evening, she is safe and secure in lovely, well-maintained surroundings and has enjoyed delicious meals and has had another happy day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Cousin of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The level of care is very good in a very pleasant and happy environment. Meals are also very good with nicely set tables and the grounds are well kept.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda L (Daughter of Resident) published on 4 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was admitted to Linlithgow Care Home in May 2019 and my father visits her daily. The staff have been extremely welcoming and supportive to our family. Mum is cared for well - the staff are so kind and couldn't have done more to help her settle in. We are fortunate also that Linlithgow Care
Home is such a lovely place for Mum to stay and for us to visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol H (Daughter of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every staff member is welcoming and approachable. Any minor issues are sorted quickly.
Only teeny tiny negative would be there does not seem to be much fresh fruit on the menu.
Otherwise delighted that my mother is safe and cared for.
Great home!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill M (Daughter of Resident) published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved here from another care home 3 months ago to be nearer me. We are very happy with the attentive, kind care. All staff are very pleasant, approachable and knowledgeable about my mums care.
I believe the registered nurse led approach makes a difference. The home manager is very interactive
with residents and made valuable contributions to social services review meeting for my mum.
The social worker commented how unusual it was to have a care home manager who knows their residents in this way.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.163)

Overview of Review Score

The Review Score of 9.2 (9.163) out of 10 for Linlithgow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.225 for Linlithgow Care Home is calculated as follows: ( (87 Excellents x 5) + (67 Goods x 4) + (31 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 191 Ratings = 4.225
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.938 Points relating to the number of positive Reviews for Linlithgow Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 15 Positive Reviews ÷ 16 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 Nov 2023
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Adequate (3)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Linlithgow Care Home to verify any information. View our terms and conditions. Linlithgow Care Home has an Enhanced Service - more info.