Linlithgow Care Home

Linlithgow EH49 7BW
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9.2 82 Reviews
  • Linlithgow Care Home, Linlithgow
Linlithgow Care Home, situated in the beautiful countryside of Linlithgow, supports older people to lead their best lives with personalised nursing and nursing dementia care.

The catering team at Linlithgow understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Linlithgow likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Linlithgow, they encourage residents to take an active role in the Linlithgow community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Linlithgow.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500

These prices are only a guideline, please contact Linlithgow Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Gemma Munro (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)

Linlithgow Care Home Reviews (82)

9.2

Linlithgow Care Home has a Review Score of 9.2 (9.163) out of 10, based on 16 reviews in the last 2 years.
Over all time Linlithgow Care Home has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Linlithgow Care Home
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Total of 82, showing 41-60
Review from Alan M (Son of Resident) published on 4 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my first review since my mum moved into Linlithgow Care Home in November last year. Although the review is for March I have been very impressed with the care she has received since the beginning.
My mum continues to feel happy and secure and has developed positive relationships with the staff
who care for her. Communication with the care team, whether by telephone, or when visiting has been excellent and has given the family confidence in the quality of care provision. There seems to be an ethos of positivity in the home, engaging with residents as individuals and providing a range of stimulating activities.
As a family, we are very grateful for the professionalism and dedication of the staff.
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Review from J B (Daughter of Resident) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived here for almost 4 years now. Initially, she was in one of the frail elderly units. However, she has moved (March 2018) to the dementia unit. The move has transferred her and her quality of life. The unit is quieter, smaller and the staff generally have made time to deal with mum
and her individual needs - rather than meeting immediate physical needs, which tends to be the case with frail elderly. I would say she has put on weight, her mood is so much better and happier.
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Review from Rhona S (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival at the home, my dad was welcomed by the friendly attentive staff. His room was very clean and bright. The home had provided a presentation box with toiletries in it and fresh towels. All the staff are friendly and approachable. The home is extremely well run. Any medical issues are dealt
with promptly. The meals are all cooked on the premises and to a high standard. My dad has settled in well.
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Review from S W (Daughter of Resident) published on 4 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food poor I.e portion size and choice, only found out after a member of staff left that she provided extras for residents from her own pocket. Not enough information regarding care I.e visits from doc, podiatrist etc. No information re point of contact regarding care of our loved one, she cannot always
provide it. (Vascular dementia) Cannot understand the glowing care home commission reports as opposed to what is actually provided at the home.
Would be more than happy to discuss this if necessary.
Reply from Clare Sheehan, Careline Advisor at Linlithgow Care Home

Thank you for taking the time to give feedback about the home. At each meal, residents are given 2 choices plus a 3rd option if none of the other choices are to their liking.

We have changed the first person of contact and this should mean an improved communication process with the home.

Management at the home has an open door policy if families have any concerns.

We are always trying to improve the service at the home and are grateful for any feedback received from residents and their families.

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Review from Carola C (Daughter of Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with all the care and attention my mother receives in this friendly and respectful environment. I hugely appreciate the hard work of all the staff.
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Review from Janette R (Daughter of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Two residents in your care. Very happy with all aspects of their care, stimulation and overall wellbeing. The environment is welcoming and extremely clean and ecstatically pleasing for both residents and family/friends visiting.
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Review from Margaret R (Wife of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are very happy with the care and attention given to my husband, who has been a resident at Linlithgow Care Home since March 2017. I have no hesitation in recommending Linlithgow Care Home to anyone needing similar care.
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Review from V B (Daughter of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very pleasant and helpful. Very well kept care home, neat and tidy.
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Review from D M (Stepdaughter of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers kind, considerate. Most go beyond the call of duty. Excellent management. Lovely accommodation.
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Review from George S (Husband of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is 1st class, all the staff are good.
The residents are well cared for 24/7.
The management, office staff, nurses and carers all work as a team.
My wife is happy and feels that it is her home.
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Review from Eunice B (Daughter of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has dementia and moved into the care home 6 months ago. She settled very well and I attribute this to the caring staff who treat her kindly and respectfully. She seems contented and happy which I'm sure she wouldn't be if treated otherwise!
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Review from Richard S (Son of Resident) published on 1 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming home. They look after residents well and my mum's health has improved.


Activity co-ordinator/staff help often to provide stimulation and happiness.

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Review from F W (Nephew of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt is cared for very well and she seems to be a bit more settled. Really happy with the care she has received and the staff are very nice and approachable.
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Review from H M (Son of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The review was handled professionally but with an informal and relaxing approach. The questions and discussion points raised were answered succinctly and indeed our observations noted for future attention.
Overall for a first review and meeting, all parties in attendance i.e care management, social
services and family members agreed that all was very good.
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Review from Margaret C (Daughter of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was well looked after by all at the care home and the staff were very caring when she died. We were well informed about her at all times.
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Review from Fiona W (Niece of Resident) published on 17 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend this care home.


The staff are really kind and genuinely care about the residents.


My uncle was extremely well looked after and I cannot thank the staff enough for everything they did to make my uncles days ag good as they could be.

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Review from Margaret G (Niece of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great nursing home. Great staff.
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Review from Janet K (Wife of Resident) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has now been in Linlithgow Care Home for nearly two years. During this time, his mental health ie dementia has followed the course that is expected. He has good days when he is alert, upbeat and full of stories, most of which follow a pattern of buying a new car, new suit etc. Other days
he is quiet but again he can still surprise the family with things in his distant past he can remember. He has a good appetite and a strong heart which serves him well. He is almost totally immobile but his care is so good. He still has some quality of life.
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Review from P M (Daughter of Resident) published on 3 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Linlithgow Care Home since 2007. Since that time my father and I have both been extremely pleased with the level of care mum has received. She is extremely well looked after both her physical and mental needs. She receives stimulation in the form of activities, trips
and entertainment, she particularly enjoys the weekly choir. Her every need is met both in terms of food and any medical issues which have occurred and we are quickly informed of any problems.


We greatly appreciate the compassion and caring attitude of all the staff, not just to mum, but to my father and myself as well.

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Review from Jean B P (Daughter of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no problem at all with the care home.
The staff are excellent and nothing is any problem for them. My mum is well looked after and I appreciate all the care she receives.
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Current Review Score: 9.2 (9.163)

Overview of Review Score

The Review Score of 9.2 (9.163) out of 10 for Linlithgow Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.225 for Linlithgow Care Home is calculated as follows: ( (87 Excellents x 5) + (67 Goods x 4) + (31 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 191 Ratings = 4.225
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.938 Points relating to the number of positive Reviews for Linlithgow Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 15 Positive Reviews ÷ 16 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 8 Nov 2023
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Adequate (3)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (0)

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